Typsik tursitklasse som på ethvert flyselskap; greit nok, liten plass, mat som forventet (ikke noe særlig) men turen gikk fint og uten overraskelser. KLM er alltid ok å reise med.
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Ulemper: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Fordeler: "Flight and the crew!"
Ulemper: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Fordeler: "Crew was great, very responsive and hospitable!"
Ulemper: "more lunch choices, especially choices without dairy products."
Ulemper: "Fix the damn KIOSKS at Vienna!"
Ulemper: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Ulemper: "Too hot inside the aircraft"
Fordeler: "No delay and nice staff"
Fordeler: "The friendliness of the crew"
Ulemper: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Fordeler: "Helpful and kind crew"
Ulemper: "I wish there was WiFi"
Fordeler: "Seating is tight. The crew was great !"
Ulemper: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Ulemper: "Turn the lights on early making it hard to sleep"
Fordeler: "Everything is alright"
Fordeler: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Fordeler: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Ulemper: "No complaints about anything."
Fordeler: "I slept pretty much the whole time"
Ulemper: "You are almost always late!"
Fordeler: "Left ontime and service was excellent."
Ulemper: "We did not get two of baggage at the destination."
Fordeler: "We got a meal for a 1h flight only"
Ulemper: "No entertainment but normal for this type of flight"
Ulemper: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Fordeler: "Booked extra room seat which gave me good room for seating"
Fordeler: "Very friendly service!"
Fordeler: "The staff was extremely pleasant. Food was good!"
Ulemper: "Have no complaints"
Fordeler: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Ulemper: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Fordeler: "In flight food was enjoyable"
Fordeler: "The food and the punctuality"
Ulemper: "The technology in interteiment is not touch screen"
Fordeler: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Fordeler: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Ulemper: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Ulemper: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Fordeler: "Timing & efficiency. Good food though only a sandwich."
Ulemper: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Fordeler: "Everything - Checkin, crew, food, entertainment"
Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Fordeler: "Catering is ok"
Ulemper: "Seats comfort really old school"
Ulemper: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Ulemper: "Terrible service in flight and customer service wise .. app functionality was below"
Ulemper: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Fordeler: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Ulemper: "lack of meal options"
Fordeler: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Ulemper: "See above"
Ulemper: "Kommer ikke på noe"
Ulemper: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Fordeler: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Ulemper: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Fordeler: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."
Ulemper: "I slept didn't have snack offered and no entertainment"
Not sure why the gate information would show "boarding" and then "gate closing" before anyone had actually started boarding. Was ultimately sat before the scheduled takeoff time, although takeoff was after the schedule. Favourable flying conditions allowed us to land 5 minutes early, although as there was another plane still sitting at our gate on arrival meant we were ultimately late to the gate (giving gate / disboarding times would be more honest than just the scheduled landing time). Somehow, even though there was a plane sitting at our gate on arrival, when we were allowed to taxi to the gate, there were apparently no ground staff there. What? Even though there was an incoming plane, they went elsewhere? Staff on the plane and the meal service were fine.
Reisen ble kansellert begge veier pga streiken. Snakk om sevice
Billettene våre ble kansellert pga streiken. Nye billetter tur/retur Barcelona kom på 19.500,-
SAS er i ferd med å bli håpløst utdatert for business reisende, dessverre. Man kaller det Plus og selger det inn som en business class, men det er jo bare tull... Reise fra CPH til Island var med Icelandair, full business og topp service, reise fra Reykjavik til Oslo, med SAS, var et svært gammelt fly, gamle og dårlige seter, fullt av mennesker som sild i tønne og dårlig mat. Mens flyet fra Oslo til Stavanger var nytt, alt var bedre men det burde vært motsatt; lengre distanser, bedre komfort, for fullt betalende passasjerer, men det tenker ikke SAS på. Jeg faser ut SAS fra nå av og vil fly mest mulig med andre selskap ut fra Stavanger, så det blir nok mer KLM fra nå av..
Fordeler: "Amazing crew, fast boarding."
Ulemper: "Uninspired food. I was served the same meals 30 years ago."
Fordeler: "comfortable plane"
Ulemper: "small pastry with coffee"
Fordeler: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."
Ulemper: "Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight."
Fordeler: "Nothing, could not even board due to confusion over flights."
Ulemper: "SAS couldn’t even help us when our flight was cancelled."
Ulemper: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."
Ulemper: "Long delay due to weather"
Fordeler: "SAS oversjøisk er nesten alltid veldig bra"
Fordeler: "food wqs decent entertainment options were also good."
Ulemper: "nothing to complain about except leg space"
Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"
Fordeler: "I could choose my seat"
Ulemper: "Nothing else"
Fordeler: "Efficient and on-time service."
Ulemper: "Tiny seats that are inappropriate for international travel."
Fordeler: "That’s what you want, eh?"
Ulemper: "It would be nice to get a complementary cookie with the complementary coffee..... no concerns otherwise."
Ulemper: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."
Fordeler: "The food."
Ulemper: "The seat are so narrow"
Ulemper: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Fordeler: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Ulemper: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."
Ulemper: "Not applicable"
Fordeler: "Excellent all around. Super smooth, friendly and fast!!"
Fordeler: "2 meals included for a 7 hour flight!"
Fordeler: "Jal is the best airline"
Ulemper: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "premium economy"
Ulemper: "nothing, it was great!"
Fordeler: "On schedule, great crew"
Fordeler: "easy board, timely departure & nice tea :)"
Ulemper: "seats were small and a bit dirty"
Fordeler: "Easy boarding"
Ulemper: "Seat width"
Ulemper: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Fordeler: "check in person helped get me a window seat with a view"
Ulemper: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."
Fordeler: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Fordeler: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Ulemper: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."
Fordeler: "Just everything. On time, good service, relaxing flight. What else...?"
Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."
Ulemper: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Ulemper: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."
Fordeler: "Great movies. Lcd Screen is awesome"
Ulemper: "Somewhat unfriendly crew"
Ulemper: "Missed my flight due to weather east coast"
Ulemper: "Forsinkelse Lite utvalg av mat"
Ulemper: "Planes are getting old. Seats are not the most comfortable."
Fordeler: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Ulemper: "Can't think of a single thing."
Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."
Fordeler: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Ulemper: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."
Fordeler: "we landed 20 minutes before schedule"
Fordeler: "The service was terrific and the flight was quick and easy."
Ulemper: "Geneva airport was a zoo! Oslo was very nice."
Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Alt er bra, ingen problem.
Fordeler: "Wifi and the nice crew"
Ulemper: "The food option"
Ulemper: "Seats did not recline"
Fordeler: "Seat was very good. The headrest was conducive to sleeping"
Ulemper: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Fordeler: "I liked nothing."
Ulemper: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Ulemper: "Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost."
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"
Ulemper: "The food was not too good. In general airline seating is very uncomfortable just due to the nature of it."
Ulemper: "Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process."
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Fordeler: "Plane condition was decent."
Ulemper: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Ulemper: "Everything! Our flight was changed from a the 6 hour direct flight I purchased 6 months ago to an 11 hour 2 planes journey from a totally different airport! We arrived 3.5 hours before our flight at JFK yet waited in ticket line for 2.5 hours only to be given WRONG boarding passes."
Ulemper: "No leg room at all. No complimentary drinks like domestic travel."
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Ulemper: "More movie choices. Food okay for the price."
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Fordeler: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Ulemper: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Fordeler: "It’s bad — it’s really bad"
Ulemper: "Crew and stuff are rude and bad, these guys are not ready to operate internationally"
Fordeler: "Left right on time with an efficient service."
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "As usual in Dubai airport everything was perfect"
Ulemper: "No WiFi on plane Half menu was not available No blankets, no pillows on the plane. Even paid ones Crew didn’t help me to find a place for my hand luggage ( I had only one ☝️) She said it is my responsibility"
Fordeler: "The comfort of the 10hr flight"
Ulemper: "Not that many movies on selection"
Fordeler: "The price"
Ulemper: "Old aircraft Abu Dhabi-Oslo had no inflight entertainment service and no meal service - 7 hours!"
Fordeler: "The price"
Ulemper: "Delays, missed connecting flight"
Fordeler: "Very efficient!"
Ulemper: "You got to be kidding! Charging for water!!!"
Fordeler: "The attendandats in premium cabin were great"
Ulemper: "Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Fordeler: "Service on board was friendly, very nice staff."
Ulemper: "My bag was lost, and no help available through Norwegian to find it. I just had a 1 day delay with them recently and will try to avoid this airline in the future."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "It was a low fare trip, so I did not expect a lot."
Ulemper: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."
Fordeler: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Ulemper: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Fordeler: "Food, price, and long stay in Oslo to give time to enjoy city"
Ulemper: "We were staying in Oslo for 21 hours, but we thought that the checked baggage would stay at the airport. Instead it came out at baggage claim. We even asked the Norwegian staff multiple times whether we have to pick it up in Oslo; they said, 'No.' They said that it would remain at the airport. When we got back to the airport we had unnecessary stress of finding our luggage in some unclaimed baggage office. We almost missed the flight. Norwegian staff needs to be knowledgeable about how baggage is handled."
Fordeler: "The flight was comfortable and the condition of the cabin very good. As we landed 1.5 hours late, the captain and crew asked people who didn’t have a transfer flight to remain seated while those of us needing to make it to our next leg were allowed to deboard first. That was thoughtful and helped me make my train with 10 minutes to spare!"
Ulemper: "Flight was delayed 1.5 hours. When we finally boarded, there was no crowd control, just everyone trying to squeeze into 2 checkin lines at once. My partner and I were seated 15 rows apart, even though we bought our tickets together. I was seated in the very back row, were I could here the cabin crew in the kitchen, talking loudly and at times unprofessionally. No food or drinks unless you pay extra for it."
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "Paid for a Premium seat in row #1 that was broken and would not recline. Multiple seats in the Premium section would either not recline or would only recline. Crew was stressed and impersonal. Will never fly Norwegian Air again. Ever."
Fordeler: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."
Ulemper: "Not very quick in picking up the trash. Tray tables too low."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Ulemper: "I wasn’t notified that it was pushed forward and I missed my flight, so yeah, I was super bummed"
Fordeler: "The internet on the airplane!"
Fordeler: "The actual flight was alright, the pilot seemed cheery, and the staff was doing their thing."
Ulemper: "The flight was delayed, then delayed again. I realize this is part of flying, but the care provided for passengers was awful. I received a text message again, that the flight would be delayed further and meal vouchers would be given out. No one came to the desk for literally-hours and hours and hours. People were calling, but no one to get ahold of. When the meal vouchers did come, it was hardly a meal rate, but snack rate. I could literally get water and a bag of chips without spending more money. Aside from that-the only place to get food at that time had VERY little to offer. Then-as the flight was delayed, I was stranded in New York City as the busses were no longer running. I had bought 2 seats, only to not make either of them. I had to book a train-wait another 3.45 hours into the morning hours, and pay for the entire train. All of this was after the flight to Europe had been canceled without purpose, and I am still waiting for a refund for booking another flight after missing the origional connection-considering i had to fly to Paris instead of Oslo-and my destination was Berlin. My experience with Norwegian"
Fordeler: "Unfortunately I have nothing good to say about this Budget-Buster overpriced airline as it offers no services, and is totally uncompetitive with other airlines from around the world for long-haul flights."
Ulemper: "This is NOT a "no-frills" airline. This is NOT a "budget" airline. It is a gouging, overpriced budget busting airline which offers lousy food. I paid as much for a "snack" of tiny side salad without any dressing & stale roll with one slice of ham & cheese as I paid for a magnificent American Thanksgiving Buffet at Raffles Hotel in Phnom Penh! Having flown 5 round-trips between JFK & Asia in the past year, This airline was the ONLY one to charge for baggage - all others provide 2 checked bags in or out of all their US flights. With baggage, meal & assorted charges, Norwegian one-way cost MORE than round-trip on any other airline. Deceptive advertising. General incompetence. NO service. And way more expensive than other airlines. I'm disgusted with Norwegian Airline beyond spitting."
Fordeler: "I rute begge veier."
Fordeler: "Oslo airport was nice"
Ulemper: "Flight attendant was rude. Flight was delayed like crazy. Boarding takes forever in oslo"
Too many hours of delay ( 4)
The crew was exceptionally kind. Communication in terms of gate changes could be better
Ulemper: "Very very bad."
Fordeler: "Fast and smoothy check in"
Ulemper: "After arrival to budapest not platformy ready and waiting over 10minutes"
Fordeler: "Friendly crew"
Ulemper: "Larger leg room"
Fordeler: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Ulemper: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Fordeler: "The cheap fares"
Ulemper: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Ulemper: "Delay on departure and no bus at arrival"
Ulemper: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Fordeler: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Ulemper: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Ulemper: "The flight was delayed for 40 min"
Ulemper: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Ulemper: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Fordeler: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Ulemper: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Ulemper: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Fordeler: "The price"
Ulemper: "The check in was not opened on time The bordibg was not possible on time"
Fordeler: "Staff was nice and felt bad for their company’s policy."
Ulemper: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Ulemper: "Last minute boarding change & overall 1 hr delay"
Ulemper: "Extra charges. £35 to check bags in"
Ulemper: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Fordeler: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Ulemper: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Fordeler: "Cheap fare"
Ulemper: "No entertainment"
Ulemper: "It a good option, a good price, i will fly again"
Ulemper: "long time wating in bus to get plane"
Fordeler: "The staff and flight were top knotch . Could not fault them ."
Ulemper: "Nothing to dislike ."
Fordeler: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Fordeler: "Standard service , even was late come almost in time"
Ulemper: "Was a bit late"
Fordeler: "Cheap with early booking"
Ulemper: "No food, even free coffee."
Fordeler: "Crew were friendly! The app for the journey is good."
Ulemper: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Fordeler: "I liked that I got to my destination in one piece."
Ulemper: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Fordeler: "Arrived only slightly delayed"
Ulemper: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Ulemper: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Fordeler: "Well organised."
Ulemper: "Charging for light refreshments."
Fordeler: "Everyone was really friendly and accommodating to my needs"
Ulemper: "40 minutes late taking off - sitting on the plane"
Fordeler: "Nice crew"
Ulemper: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Fordeler: "We arrived safely"
Ulemper: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Ulemper: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Fordeler: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Ulemper: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Fordeler: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Ulemper: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
Fordeler: "Pleasant staff and good flight"
Ulemper: "A bit of difficulty to check bag in online after original check in ...."
Fordeler: "No food or entertainment on this flight,"
Ulemper: "I found the luggage allowance confusing"
Fordeler: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Ulemper: "seats could be a bit more comfy"
Fordeler: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Fordeler: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Ulemper: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Fordeler: "It was simple, every thing was fast in the airport."
Ulemper: "Small airplane it was a bit choked."
Ulemper: "I tried for 3 days after I booked my flight to pre pay for 2 mid size bags we were going to check for the flight. In the 10-15 attempts or so, none of them ever went through. I tried everything I could, until finally giving up. I figured I could try my best to explain at the airport. Terrivle plan. The airport charge for 2 bags was 65 euros each! More than the cost of the one way flight! Nobody could help at the airport despite me explaining in detail that I had tried multiple times to book online to save $. Seats were smallest I've ever been in, lines were extremely confusing and unorganized in boarding, and the air conditioning wasn't working. Will never fly wizz air again"