Finn billige flyvninger til Thera

Ulemper: "The seats are small with very little leg room"

Fordeler: "Nothing"
Ulemper: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"

Fordeler: "Crew was great. Very friendly and accommodating"
Ulemper: "Regional jet had hard seats but adequate for 1 he flight"

Fordeler: "Food was great and abundant. Frequent service"
Ulemper: "Seats are too tight for such a long flight"

Fordeler: "Seats very comfortable; real feather pillow! Everything was on time."
Ulemper: "Breakfast consisted only of sweet items -- I didn't touch it."

Ulemper: "Arrive on time Zurich"

Fordeler: "Crew was kind and gracious."
Ulemper: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Fordeler: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Ulemper: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Fordeler: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Ulemper: "No entertainment but short flight"

Fordeler: "-"
Ulemper: "Old plane, rude crew"

Ulemper: "12 hours flight just one hot meal."

Fordeler: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Ulemper: "The food standard seemed to be lowered a little bit, but still very well prepared."

Fordeler: "Very attentive staff, good food and drinks."
Ulemper: "We paid for upgraded seats that were still very tight."

Fordeler: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Ulemper: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Fordeler: "good flight didn’t have any problems"

Fordeler: "Everyone was so nice!"
Ulemper: "There was nothing I didn’t like."

Fordeler: "Since the flight from Palermo was 1hr. late. Swiss air took us privately to check our passports and directly into the plane. That was Excellent Or we would have missed our flight. We made it into the plane, too bad our luggage din`t."
Ulemper: "Not enough room between seats for international flight."

Fordeler: "The seats in exit row were large enough for me to straighten my legs"
Ulemper: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Ulemper: "Cabin temperature was a little hot"

Ulemper: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Fordeler: "Very professional!"

Fordeler: "Food was good and staff was nice."
Ulemper: "Touch screens didn't work very well, poor entertainment selection compared to other airlines, poor sound quality"

Fordeler: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Ulemper: "The food was edible but not up to the usual Swiss Air standard."

Fordeler: "Food and movies"
Ulemper: "Staff was not attentative. We were very misinformed on the seat upgrade we paid $100 for. And our liggsge was damaged and they had us walking all over ohare airport for no reason at all instead of addressing the issue at Swiss air."

Fordeler: "Service was great with staff being very professional Flights were on time and entertainment selections were good."

Fordeler: "Very friendly and excellent service. It was my first experience flying with Swiss. Will definitely fly with them again. Brest airline I've taken to Europe. This airline should be called tthe friendly skies of Europe. They are outstanding."
Ulemper: "The trip coming back to Chicago was a bit longer than going. The excellent service tgay eas provided by the crew made up for tgay."

Fordeler: "Kind crew and a short flight"
Ulemper: "Snack choices too limited, but it was great that they even had them."

Ulemper: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Fordeler: "i'd like services and the food"

Fordeler: "The staff was excellent and friendly"
Ulemper: "I didn't enjoy the food"

Fordeler: "The flight attendants were attentive, food delicious, movie selection great also."
Ulemper: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."

Fordeler: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Fordeler: "The plane was clean, on time, and the staff were professional and friendly."
Ulemper: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."

Fordeler: "Flight attendants"
Ulemper: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Fordeler: "Croissants and chocolate on an early morning flight"

Fordeler: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Ulemper: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."

Fordeler: "Attendants were cordial"
Ulemper: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Ulemper: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Fordeler: "Crew was great. Very helpful because I needed assistance due to back injury."
Ulemper: "Food was not very good."

Fordeler: "super-friendly crew. efficient flight. great price."
Ulemper: "those silly Swiss sandwiches. dont taste good and why do they have to be spicy?"

Fordeler: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Ulemper: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Ulemper: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Ulemper: "I had a good seat, the plane was comfortable and the crew was nice"

Ulemper: "Confusion at boarding due to delay & Difficult to hear announced in the crowd & noise."

Fordeler: "The seats The crew"
Ulemper: "Delayed on two flights Too hot on the first flight despite a number of people complaining"

Fordeler: "the crew members were patient , helpful. Food presentation and taste were good."

Fordeler: "I loved the food, the crew, and the entertainment."
Ulemper: "Nothing"

Ulemper: "Old plane, hard uncomfortable seats, no wifi, rigid flight attendants, awful food, middle seat (after paying for premium seating) with two enormous guys on either side, fixed armrest, AC dripped on me most of the flight and was told nothing could be done, interminable."

Fordeler: "The food and service was excellent."
Ulemper: "Tight seating arrangements."

Ulemper: "Delayed over 4 hrs, missed connecting flight as we were supposed to meet with in Frankfurt. Spent hrs getting a new itinerary, one bag never showed up in Nairobi."

Ulemper: "The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem."

Fordeler: "The crew was amazing."
Ulemper: "There seemed to be no leg room. The seat was very uncomfortable."

Fordeler: "The crew was fun, informed, and very helpful."
Ulemper: "The seat, the entertainment, the headphone jack, the food."

Fordeler: "Flight attendant served snacks and drinks in less than hour’s flight. Well done!"

Ulemper: "I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end."

Ulemper: "More chicken"

Fordeler: "The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom"

Fordeler: "crew"
Ulemper: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."

Fordeler: "I loved the Awesome Check in lady from United airlines, her name is Sandra and she is pure awesomeness. I also loved the air hostesses for the care they have given me from the time I set foot On the plane until I left."
Ulemper: "The attitude of the Lufthansa gate staff was anything but welcoming. Reaching the gate for the Lufthansa flight was greeted with my name shout from a distance, and my apologise for being late were met with shrugs! Not only that, but my 3 checked bags are still in at IAD, I didn’t receive in CAI!"

Fordeler: "The airline staff was great. Everyone really helpful."

Fordeler: "n"
Ulemper: "n"

Ulemper: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Fordeler: "Service leg room and service with a smile"
Ulemper: "N/a"

Fordeler: "Clean"
Ulemper: "Freezing cold temperature Too small seats Food dropped on travel partner Poor choices of food and snacks Gone down since last time years ago"

Ulemper: "N/A"

Fordeler: "Exit row, very nice to have a little extra legroom. Baggage checked through from LAX to Dresden was sooo convenient."
Ulemper: "Bus from terminal to aircraft is not optimal."

Fordeler: "Very nice staff. Excellent entertainment options and food!"
Ulemper: "Arm room was a bit cramped."

Fordeler: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Ulemper: "it was all great and professional."

Ulemper: "Cramped seating :-0"

Fordeler: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Ulemper: "Nothing. All perfect."

Fordeler: "Comfortable, great food, good selection of entertainment"
Ulemper: "The staff tried to helpful but lost at times"

Fordeler: "The crew was excellent, the food was pretty good,"

Fordeler: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Fordeler: "Everything was on time, the service was very nice as well. No problems at all."

Fordeler: "The Entertainment, the Food and the nice and friendly manner of all personell."
Ulemper: "Nothing."

Fordeler: "The food for the morning was a white chocolate cranberry cookie which was delicious"
Ulemper: "Our plane was 30 mins late and the terminal was right next to security so we couldn’t hear them when they spoke the English or French on the PA system about us being delayed. We just barely made our connecting flight and our next flight was way better in service. Our luggage didn’t make the connection and hoping that all our precious cargo from our anniversary trip made it. The flight attendant told us we had enough time to make it to our next flight but I honestly ran from one point of the airport to the other. The staff said it wasn’t that far and no checkpoints to go through - this information was false."

Fordeler: "Nothing"
Ulemper: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Fordeler: "On time and professional boarding. Comfortable flight and friendly flight attendants."
Ulemper: "Nothing to say."

Fordeler: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Ulemper: "Leg room was less"

Fordeler: "Smooth flight"
Ulemper: "Movie selection is very limited"

Fordeler: "See above"
Ulemper: "See above"

Fordeler: "The connecting flight was late and the airlines went out of their way to make sure that we and our baggage got on the flight."

Fordeler: "We left an hour late. Pilot made up most of the time in the air."
Ulemper: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Ulemper: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"

Fordeler: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Ulemper: "No entertainment system at all - no movies, no music and no WIFI"

Fordeler: "The crew was really nice and helpful"
Ulemper: "The person sitting next to me on my right side was disrespectful and putting his head and legs up on my seat even after I told him not to do that and even spoke with the flight attendant. I felt uncomfortable with his behavior and the way it was managed by just telling him not to do that. I asked for a different seat but wasn't moved. For the price I paid for the seat and his behavior of taking up my spot and the empty spot in between us (he took up 2 chairs because he was laying down to sleep) I was very disappointed and uncomfortable during the flight."

Ulemper: "Ridiing buses on tarmac to get to the plane."

Fordeler: "Pleasant staff, drinks including digestive, toilets situated downstairs"
Ulemper: "Boarding could have been done in sections, not all at once. Entertainment needs to be refreshed more often"

Ulemper: "S7 asked for additional "fees" to cover flight expenses. They have charged extra for carry on luggage of 2,000 roubles. It was mentioned that it was international flight but they have refused to honor those rules. I have used the same bag on other airlines and did not have any problems."

Fordeler: "It was a smooth and uneventful flight. Friendly crew, nice light snack, and good beer (and lots of water to stay hydrated). No complaints here."
Ulemper: "Nothing comes to mind."

Fordeler: "I was upgrade to Premium Economy with my family. Kids enjoyed playground areas at Frankfort Main Airport. Very nice and clean installation"

Fordeler: "The problem was a family with 4 children who failed to parent their children which made this 7 hour flight a nightmare. Their children yelled, screamed and cried the entire flight and their parents did nothing. Their children laid in the center aisles, jumped up and down in the seats like a trampoline. They played with the trays like a toy repeatedly opening and closing them for fun. They tossed pillows at each other and the father handed them back to them to do it again and again. The parents didn't even seat their children in - the flight attendant had to do it. In our section there was no sleeping only total frustration. I love kids but sitting behind totally irresponsible parents made this return flight a nightmare while awake"
Ulemper: "Flight crew inability to handle unruly passengers"

Fordeler: "Service and food were excellent. Plane was clean, on time, smooth ride."
Ulemper: "Need slightly more leg room in seats"

Fordeler: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Ulemper: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"

Ulemper: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"

Fordeler: "Crew was amazing—efficient and kind. Loved the seat space"
Ulemper: "Nothing. All good"

Ulemper: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"

Fordeler: "The crew was excellent"
Ulemper: "N/A"

Fordeler: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Fordeler: "The food was excellent and the cabin crew were friendly"
Ulemper: "Not enough water available as it was a very warm flight and I was quite dehydrated"

Ulemper: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."

Ulemper: "Had to double pay for baggage. Total scam"

Ulemper: "I booked for baggage through kayak and had to pay again. What a scam"

Fordeler: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Fordeler: "The assistance from om HE check inn clerk."
Ulemper: "The confusion of where to drop your bags- whether we had to pay extra and where to pay it!"

Fordeler: "Nothing"
Ulemper: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."

Ulemper: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."

Fordeler: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Ulemper: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."

Fordeler: "The service and the team are very good, and the flights was so good too."
Ulemper: "Everything was good"

Fordeler: "Good service and performance Staff very helpfk"
Ulemper: "The onky problem was the need to rechdck bags at athens for our flight to Ioannina With onky 1 and a half hours long lines at passport control It was a race... Pressure Best tonthinknhow to avoid and perhaps the airline should warn us in advance .."

Fordeler: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Ulemper: "Food was some kind of basic dough filled with something I couldn't recognize."

Ulemper: "I had round trip flight with Aegean airline from Santorini to Athen and Athen to Santorini, Both flights had DELAYED FOR ONE HOUR!!! My gateleg table was broken on Athen to Santorini flight so I ate my lunch in a hard way!!!!! On the way back after one delayed finally we arrived at Athen airport and I had two more flight to caught. when I got my luggage do the next flight I realized literally my luggage was destroyed!!!!"

Ulemper: "Cold on the plane"

Ulemper: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."

Fordeler: "On time and good service"

Fordeler: "Efficiency"
Ulemper: "No negatives"

Fordeler: "Meal"

Fordeler: "Crew was friendly."
Ulemper: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."

Ulemper: "baggage fees were totally unreasonable high"

Ulemper: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"

Fordeler: "Clean, smooth, on time"
Ulemper: "Not interesting"

Ulemper: "Same as on the flight to Larnaca"

Ulemper: "This flight was delayed by an awful 8 hours. We were stuck at the airport through the entire morning and missed half our day in Santorini. There was very poor communication between the airline and us so we were utterly frustrated at the experience."

Ulemper: "I would like if you call me and I tell you. 972-508935554"

Fordeler: "Everything was very good"
Ulemper: "No entertainment"

Fordeler: "Great airline and a star Alliance member, will fly again for sure"

Ulemper: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."

Fordeler: "It was fine"
Ulemper: "Staff is rude. We are the paying customer"

Fordeler: "Border and de boarding front and back of the plane"

Ulemper: "We arrived 45 minutes late to destination."

Fordeler: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Ulemper: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"

Fordeler: "The flight crew were very friendly and gorgeous!! And short flights!!"
Ulemper: "The boarding process was a little unorganized."

Ulemper: "No drink at the flight"

Fordeler: "Nothing!!! I wait for 21 hours in the airport for a 45 minutes flight!!!!!!!!!"
Ulemper: "We lost a day and all the expenses such as tours, hotels, etc. that we payed before and nothing was covered by the airline, we were just offered to get our money back from the flight but they never gave us a solution. Some of the people in AEGEAN airlines were extremely rude and had no empathy for us, it was an awful day!!! because we had no sleep cause we where there at 2 am in the morning cause the flight was at 5:15 and we did that because we wanted to be for the whole day in santorini so you can imagine how frustrating and upset we were, they just gave us a snak for 6.50 Euro and 10 hours later We literalaly had to figth for our Food, We will apriciate if youu can do something about it or get us a refound, we where 3 people: ana Marrufo, Estefani Escoffie and pamela Ramayo"

Fordeler: "The seats were nice leather, but thin."
Ulemper: "No leg room. Very late departing"

Fordeler: "The crew were very pleasant mannered, and efficient. They had only 30 minutes and they gave us a cookie, some candy, collected the trash, all very efficiently and kindly."

Fordeler: "The same wonderful Greek hospitality you're love on a plane. Smooth passage through security, smooth boarding process, and alight atmosphere on board. American airlines should take notes."

Ulemper: "Rough flight and bad landing"

Fordeler: "The food was good and the flight was relatively empty which made the service even better. Very nice flight!"
Ulemper: "It was have been nice if a movie was being shown. The flight was long enough"

Fordeler: "Super friendly flight attendants."
Ulemper: "The hardest landing I have ever experienced. A little scary!!!"

Fordeler: "The crew was nice"
Ulemper: "Can't check in on your website"

Fordeler: "Friendly personnel, helpful, courteous,"

Ulemper: "Had a 8 hour delay because we mssed our flight because you let our luggage."

Fordeler: "The service came around for a few rounds of drinks. The was good."
Ulemper: "The seats were too tight, it was difficult to sit an no room for the legs. The seating arrangement was for short people only. The plane was parked off ramp makin a hot cumbersome bus ride necessary."

Fordeler: "Friendly cabin staff"
Ulemper: "Long wait for check in, luggage cost 40E extra...but I didn't know it before...and then one had to leave the check in counter and go somewhere else to do it...taking more time"

Fordeler: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Ulemper: "N/A"

Fordeler: "Nothing"
Ulemper: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Fordeler: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Ulemper: "Movie options."

Fordeler: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Ulemper: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Fordeler: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Ulemper: "Service, staff and food."

Fordeler: "Clean less of the plane"
Ulemper: "Entertainment system did not work at all"

Fordeler: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Ulemper: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."

Fordeler: "I wish I found somebody to take me around"
Ulemper: "No complains"

Fordeler: "Hi enjoy the trip"
Ulemper: "No complaints"

Ulemper: "Unwashed pillow and blankets, stains on the pillow"

Fordeler: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Ulemper: "Missing luggage. WiFi spotty."

Fordeler: "Pleasant and friendly crew. Attentive and professional service."
Ulemper: "Late inbound flight made our flight delayed. No info at gate, until a few minutes before boarding. Small, crammed seats. Very worn seatbelts gives a less than favorable impression."

Fordeler: "God og personlig service ombord. Her ble man tatt godt vare på."
Ulemper: "Forsinket avgang, enda alle passasjerer var ombord i tide og boarding var «completed» før avreise."

Fordeler: "Time schedual"
Ulemper: "Over duty for extra weight"

Ulemper: "video was broken"

Fordeler: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Ulemper: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"

Ulemper: "My luggage did not make it despite the long layover in Helsinki."

Ulemper: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Fordeler: "it was just okay. nothing spectacular."
Ulemper: "my luggage was misplaced and I didnt have it for 3 days."

Ulemper: "Staff wasn’t helpful and gave false information"

Fordeler: "modern aircraft, excellent service , nice crew"

Fordeler: "Food."
Ulemper: "No audio."

Fordeler: "Service, staff, food and beverages all excellent"
Ulemper: "Seat was just a little hard when lying on my side"

Ulemper: "Toilets were gross."

Fordeler: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Ulemper: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"

Fordeler: "Not much"
Ulemper: "Food was terrible. Entertainment system kept breaking."

Fordeler: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Ulemper: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

Ulemper: "Plane too old for such a long flight"

Ulemper: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Fordeler: "Felt captain on the original flight did everything he could"
Ulemper: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"

Fordeler: "Everything was good. Tv screen had issues booking for first half of flight"

Ulemper: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."

Fordeler: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Ulemper: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"

Fordeler: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Fordeler: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Ulemper: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."

Fordeler: "on time friendly staff"
Ulemper: "more food choices"

Fordeler: "The energy of the crew was upbeat despite the lock of enertainment they tried their best by accommodating my various wishes."
Ulemper: "They were no snacks available except the ones that we had to pay for - which in fact I thought was a bit pretentious towards the passengers."

Fordeler: "I thought the BA/American/Finnair flight was excellent. The food was delicious both ways, much superior to United, American or Continental which I often fly. Excellent food, legroom, inflight entertainment (going out my row of seats - well, nobody could get any entertainment access) all was very good. Loved the newspaper choice when leaving Gatwick. I would definitely recommend again."

Fordeler: "The inflight movie selection."
Ulemper: "The uncomfortable chair."

Ulemper: "There was a very poor selection of movies to watch:( Last tim ei flew AA, and there was an absolutely huge choice . . . Would love to see that improved . . I think you have to cater for all tastes . . . and that definitely was not the case on my flight"

Fordeler: "Friendly crew"
Ulemper: "Miserable, ancient entertainment system that had to be restarted 3 times"

Fordeler: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Ulemper: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."

Fordeler: "The crew was just fantastic. ...."
Ulemper: "I request special meal. ..unfortunately was not provided to me."

Fordeler: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Ulemper: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."

Fordeler: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Ulemper: "Inflight entertainment....AA NEEDS to get individual screens in economy."

Ulemper: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Fordeler: "Good American Arline's crew"
Ulemper: "Operated by American Airlines. This was a different filght than was in our tickets because we were late for our connection flight. There were no help from Finnair to find a "replacement" flight."

Fordeler: "Great flight, crew was very nice. I would rebook with British airways."

Fordeler: "British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas."

Fordeler: "I did not like anything about this trip."
Ulemper: "Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled."

Ulemper: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"

Ulemper: "the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation"

Fordeler: "The flight was relatively short, so that was nice."
Ulemper: "It left a lot to be desired for a Business Class fare."

Fordeler: "I liked that I wasn’t one of the people who had to sprint to my connection"
Ulemper: "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."

Ulemper: "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."

Fordeler: "There was in-flight entertainment. The flight was cheap."
Ulemper: "The food was the worst I have had in 12 years of EU-Asia flights. They missed two connections, causing over 11 hours of delay and arrived at a different airport. We had to spend 4 hours with visa procedures and rechecking luggage in Beijing without staff assistance. Deplorable."

Fordeler: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Ulemper: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."

Fordeler: "Everything went good."
Ulemper: "Movie or general didn't provide closed caption or subtitle for an English language."

Ulemper: "Boarding went chaotic and slow, this resulted in at least a half hour delay. People were allowed to bring to nuch hand luggage into the cabin."

Ulemper: "More communication about flight delays at the airport."

Fordeler: "Yes"
Ulemper: "Seat layout"

Fordeler: "Ground crew (checkin counter) was very nice."
Ulemper: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."

Fordeler: "All stuff members spoke good English."
Ulemper: "I was in the business class. Food was too salti Cabin stuff were clumsy Plates and glasses fell of their hands on the pasengers Many times dueing the flights. Chairs wrre stuck and a stuff member need to come every time i needed to change position."

Fordeler: "Direct flying"
Ulemper: "Not on time, 3 hrs delay flying in and 1hr delay coming back"

Fordeler: "New airplane , clean , Spacious Seats at the premium class Fast crew service ."
Ulemper: "You cant use the entertainment during the take of and landing ..."

Fordeler: "A smooth short-haul leg, no frills but nothing annoying either."
Ulemper: "A bit tattered aircraft, had to be bussed at both airports."

Fordeler: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Ulemper: "No"

Ulemper: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Fordeler: "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Ulemper: "It will be nice to have inside of the seats a button which can start a massager"

Fordeler: "We liked the flights that we got switched to on Lufthansa."
Ulemper: "We checked in the night before and got confirmations by email and text. When we got to the airport and the flight was canceled, they said that they did not have our contact information!"

Ulemper: "flight delayed and no information was being given!"

Fordeler: "The crew was very friendly and helpful."

Fordeler: "Not at all"
Ulemper: "My brother in law lost his connection flight to Bucharest. The flight was 1 1/2 hours late. They don't know what they're doing"

Ulemper: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"

Fordeler: "Normal in-flight service but nothing special."
Ulemper: "Small plane."

Fordeler: "The Boeing 787 "Dreamliner" proved to be a great plane. The noise level inside the cabin was low, the legroom and width of the seats was excellent,"
Ulemper: "The flight attendant was rather "bossy" than customer oriented."

Fordeler: "Got me there."
Ulemper: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Fordeler: "Food and flight on time"

Ulemper: "Crew moved extremely slow despite a delay. (E.g. we could have departed sooner if they moved quicker and were more organized. Boarding process was poorly managed and chaotic. Total lack of communication about the delay. Missed our connecting flight due to the delay and had to beg for info about how to get a new flight."

Fordeler: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Ulemper: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."

Fordeler: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Ulemper: "It was all good."

Fordeler: "Good selection of in-flight entertainment, relatively clean plane."
Ulemper: "Boarding at WAW was a joke - very disorganized and cramped gate area. Simple remedy is to give passengers guidance on where to line up for their assigned zone prior to boarding. No individual air ventilation - got hot and uncomfortable at times. Cramped economy seats - and if passenger in front of you fully reclines - your TV screen is almost in your lap. Hot meal included very rubbery chicken - obviously either overcooked or nuked too much. Attendants seemed indifferent or annoyed if you asked for individual attention outside of their normal rounds of serving drinks/etc (all I wanted was a Coke). I was essentially told to go to the back of the cabin and get my own drink... Upon arrival - de-planing took an eternity. We had a large group of teen band members traveling - who had scattered their instruments in overheads all around the plane. So anyone that was behind them had to wait until they figured out where all their stuff was stowed. OK - not necessarily LOT's fault - but again - a little thought and some hand's on guidance by the crew would have made it easier for the other passengers to get off the plane quicker after a 9 1/2 hour flight..."

Fordeler: "my flight canceled from WAW to EWR"
Ulemper: "my flight canceled from WAW to EWR"

Fordeler: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Fordeler: "Crew was great. Food was good."
Ulemper: "No on-board entertainment."

Fordeler: "the flight attendants were very nice."
Ulemper: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."

Fordeler: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Ulemper: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."

Ulemper: "the crew wasn't so nice and helpful"

Fordeler: "I flew the dreamliner."
Ulemper: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."

Ulemper: "Personal entertainment is buggy"

Fordeler: "The entire check in process was smoothe and welcoming"

Fordeler: "Plain"

Fordeler: "the flight and service was decent"
Ulemper: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."

Fordeler: "There was not much to be liked"
Ulemper: "Flight was cancelled, rebooked next day, economy instead of business, booked on different airline, poor communication,"

Ulemper: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Fordeler: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Ulemper: "Weather related delay not airline dependent"

Fordeler: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Ulemper: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."

Fordeler: "Very comfortable"
Ulemper: "N:a"

Fordeler: "very friendly personal"

Fordeler: "Food"
Ulemper: "Inattentive crew"