Finn billige flybilletter til Punta Cana (PUJ)

Fordeler: new airbus plane. great luggage bins

Ulemper: nothing

Ulemper: flight was delayed

Fordeler: All ok

Fordeler: The flight was solid and they provided a consistent experience

Ulemper: Not applicable

Fordeler: Crew was lovely! Friendly and happy. Well organized and responsive.

Ulemper: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Ulemper: Food is bad

Fordeler: All operations a-ok

Fordeler: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Ulemper: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Fordeler: Fair space

Ulemper: Head steward with an attitude

Fordeler: We finally got to our destination

Ulemper: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Ulemper: were not served drinks

Fordeler: New "signature" business class is smaller than the old pod, but very functional layout.

Ulemper: Food created by Chef Hawksworth is mediocre at best.

Fordeler: new airbus plane. great luggage bins

Ulemper: nothing

Fordeler: All ok

Fordeler: The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!

Ulemper: My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing.

Fordeler: The plane was very new and clean; entertainment options and food were very good; it was a good flight.

Ulemper: At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund.

Fordeler: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Ulemper: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Fordeler: Didn’t like the sandwich offered

Ulemper: Food

Fordeler: The staff were very helpful and professional.

Ulemper: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Fordeler: Easy boarding

Ulemper: The seats where very uncomfortable One of the bins would not close and flight attendant stressed out show frustration in front of the passangers

Fordeler: The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class.

Ulemper: The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible.

Ulemper: United airlines staff were very grumpy

Fordeler: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Ulemper: There were several flight delays and gates were changes a few times.

Fordeler: Very good service, teh flight attendants made it as pleasant as possible, plane left on time

Ulemper: tough to sit on a plane for 9.5 hours

Fordeler: Entertainment options.

Ulemper: Service was poor, seat did not recline, and the food was terrible.

Fordeler: Best airline in the business quick efficient and outstanding service What else can you say

Ulemper: The seats where very uncomfortable One of the bins would not close and flight attendant stressed out show frustration in front of the passangers

Fordeler: Nothing

Ulemper: Snide check-in woman at United when she glibly announced that there was no connecting flight since my flight was delayed. She was cold and snarky and of absolutely no help.

Fordeler: Arrived safely

Ulemper: Late arrival of aircraft. Mechanical problems with navigation able to get through that but took off one hour late. The usual.

Fordeler: Very friendly crew that empathized with the plight of the passengers on board. The poor experiences throughout the journey could have been avoided if United changed it's policies and processes to become more customer focused.

Ulemper: So many small things add up to an overall poor experience on a flight, and it doesn't seem like United understands this. 1) WiFI was down. 2) Entertainment screens for several of the passengers on board were not working. The poor lady next to me had a broken screen, and combined with the broken WiFi, she literally just sat in her seat looking forward for several hours (after she finished the podcasts on her phone). 3) For a 5-6 hour flight, food (more than just snacks) were available for only about half the passengers on board. Apparently its an intentional policy of United to only have food available for a portion of the passengers. It wasn't even possible to purchase it if I wanted to because by the time the crew got to me, they were all out. 4) Baggage space under the seat varies wildly depending on your seat. For some reason, the aisle seat has the smallest space I have ever seen in my life (about the size of a shoe box). It was the first flight I have ever been on where I was literally not able to fit a small backpack underneath my seat.

Fordeler: Spacious seating available/ snack/staff

Ulemper: No entainment

Fordeler: All operations a-ok

Fordeler: Cabin cleanliness isgood

Ulemper: Food is bad

Fordeler: Crew was lovely! Friendly and happy. Well organized and responsive.

Ulemper: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Fordeler: The flight crew was very competent and welcoming.

Ulemper: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Fordeler: Great entertainment options!

Ulemper: The seats are still too small. I also wish there were hot options for food.

Ulemper: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)

Ulemper: flight was delayed