Hoteller i Punta Cana

Ulemper: Min hele gruppen ble syke av maten.

Fordeler: God mat relativt til andre feriesteder i Dr.

Ulemper: Noen av de bartending de ansatte var usympatiske fyren.

Fordeler: Great hotel !! Amazing staff and great service! Fun and social entertainment with the perfect entertainment team! This is our first time in Punta Cana and we are delighted to have chosen this hotel. The reception was wonderful and throughout our stay they made us feel welcome. Butler Roberto did everything possible to make our time joyful and we thank him very much for that. We also want to thank Yocari Be, Migel, Ruth, Ariela, Excelente, Armando, Hot Chocolates and the best waiter in the pool, Tabuos..Thanks for making our trip even more special.

Fordeler: Everything. Amazing

Fordeler: The resort was very clean, well maintained and beautiful. The staff was extremely friendly. The seafood buffet was a favorite.

Ulemper: We had difficulty making dinner reservations for where we wanted to go, and getting convenient times. In hind site we could have emailed for advance res. but we had no idea that was an option. Or that it would be necessary.

Fordeler: Perfect all Inclusive vacation

Ulemper: It is a bit difficult to comunicate with part of the staf since they dont speak English

Fordeler: The property is absolutely stunning. Everything from the grounds, to the pools, the architecture, and just the decor and attention to detail is beautiful. It is always pristine and the staff is constantly walking around picking up any empty glasses, etc. It was easily the most beautiful hotel/resort I’ve ever seen or stayed at.

Ulemper: I can’t think of anything negative to say about this property. It was beautiful.

Fordeler: The hotel architecture and grounds are absolutely beautiful and breathtaking! The staff is friendly, efficient, and extremely accommodating! Every staff member we encountered (from check-in to housekeeping to the wait staff and kitchen, our Butler, the activities coordinators, barstaff, daily cleaning, groundskeepers and everyone in between) always had a smile on their face and positive attitude. This was our first time at an all-inclusive resort and we truly did not know what to expect, but everyone exceeded our expectations and did everything to make our stay that much more special! Love that we were upgraded to a swim-out suite upon our arrival. It was an added bonus to an already spectacular vacation! And yes, we did enjoy several days of R&R at our private pool side patio after an afternoon at the main pool or beach! It was gloriously relaxing! While we did not take advantage of them all, the hotel offers a number of daily activities and nightly entertainment in the theater and on the galleon.

Ulemper: The specialty restaurants were not our favorites, and we personally found the food in the buffets consistently better in flavor, selection, and quality. It was odd to travel to the Dominican Republic to find specialty restaurants along the lines of Japanese (which was hibachi, and the best specialty meal overall), Italian, French/Gourmet, and to NOT have lobster available at the Surf & Turf and La Playa restaurants (though prominently listed on the menu).

Fordeler: Just a Beautiful Hotel. The food great, the staff even better. Would definitely come back.

Fordeler: Anything you need at any time. Staff was friendly, helpful, and attentive. Best food in the DR. Top shelf liquor and awesome, clean beaches.

Ulemper: Everything was wonderful. No complaints!

Fordeler: I really enjoyed the service from butlers, housekeeping, restaurant servers, front desk all was very pleasant and professional.

Ulemper: In restaurants more vegetarian options could have been better.

Fordeler: Loved the attentive and pleasant hotel personnel. Impeccable grounds and facilities. Incredible beach.

Ulemper: A/C in room went out a couple times. Butler set-up is confusing as it isn't clear who is in charge. Supervisor/waitress at the Galleon.

Fordeler: Exceptional service, very good food, clean, scenic and beautiful. Not too many other guests (unlike two-deep chairs around pools at other resorts) but enough so the resort didn't feel empty. Great experience overall

Ulemper: Reserving pool chairs//beds has turned into everyone dropping towels ~7-8am and often times not coming back until the afternoon (as backup there are plenty of beach cabanas). Restaurant reservation system also a bit frustrating, we often had the last possible time of 9pm even scheduling 2 days in advance (buffet never disappointed and 24hr room service was also good)

Fordeler: Service is impeccable. This is a truly unique property. Secluded, private and set up perfectly. I never come back to same place on vacation in general....this is my third time with no regrets.

Ulemper: Meals are expensive and high taxes.

Fordeler: An absolute heaven in Punta Cana !!! Not to miss!!!!!

Fordeler: Impecable rooms, service and staff. The Ecologic Reserve is a must, and it’s included with the reservation. Great food and relaxed environment is worth the trip

Fordeler: The staff was incredibly friendly and the VIP service through customs was the best thing ever. We were on the beach 15 minutes after de-boarding the plane. The villas are gorgeous and little details throughout the property like the orchids everywhere are such nice extras. Having access to a golf cart and bikes was key! We loved exploring the entire property, especially the Ojos Indigenas ecological reserve. The sunrises are gorgeous every morning and my husband loved all the great golf nearby!

Ulemper: The food is not five star food but it's still pretty good. Also, the beaches are great but the white cages out in the ocean to keep the seaweed out do ruin the vista just slightly. But much better than having seaweed on the beach!

Fordeler: We loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around. We will definitely return. Thank you Tortuga bay for everything.

Fordeler: Everything was perfect and above expectations: - the bedroom was huge, 2 bathrooms, a big terrace, a small kitchen, always clean - the quality of service is amazing! I’ve never seen that anywhere else: from the VIP arrival, to the beach, the restaurant, housekeeping, the driver, your private villa manager. - the hotel doesn’t have a lot of rooms, you feel really relaxed, you’re almost alone on the beach or at the pool. It’s exactly what we were looking for.

Ulemper: - they’re doing all they can to remove the sargassum seaweed. You still have some, but it’s way way better compared to other resorts in Punta cana or in the Caribbean. There’s no problem to swim in the sea.

Fordeler: Me and my family liked everything, the food, the entertainment, pool , beach , people

Ulemper: That I couldn’t stay for longer

Fordeler: All

Ulemper: Bed of the rooms hard no enough pillow

Fordeler: It was good room, good food (not all but enough to choose), some evenings was good show. Good aquapark but if children are small not many options to choose and remember you as adult can not use it, just be near. They really interested in opinion you have and try to solve your requests. What I did not like n this point is: It is good that conserje was checking if our requests was done, but for me it was too much. If I asked to solve something, then person come to solve it and then concerje call us back to check if it was done. The last step for me was a bit too much, because during our 1 week stay they wake up my baby 3 times during day sleep, so finally i had to turn off telephone at all

Ulemper: - Staff in kids club do not look very friendly. Before I read in feedback about this but did not understand well what did they mean but when we came to the club and saw very indifferent person with absolutely not caring and interested face. - Entertainment team is really very low quality. We came from another hotel where it was another level and even hotel was smaller the entertainment team was very bright, everybody knew them and recognize from the far. Here boys from the team looks like they replace someone from entertainment team who is ill now. No personality, not good dancers, can not really attract people. And I would advise to the hotel think to change their uniform. They are not visible at all. - Very big territory and not very clear how to move there. It is like 7 hotels in 1. For example we booked in one of them the restaurant and nobody do not want us to drive back to our hotel. So under the rain with little girl we had to walk and try to find the way back. - Very bad and un-useful application. For this level of hotel it is unacceptable - You have to refresh your internet connection every 24 hours. in 21st century we have this? Really? When I claim it, they gave us VIP access so we should not, but it worked just on computer, not mobile for us. Anyway I think this is the topic which should not be even discussed in our days. - there was a case when in food there was decoration sticks with fungus! We complained to the managers and next day this was corrected but it is not acceptable especially when we are saying about kids food where was a lot of this sticks - very low quality of drinks. In kids hotel you expect much better. They made them from very chimical concentrates. We came from another hotel of Dominicana and had good chance to compare. In this hotel we could not drink any coco-loco because it was horrible quality.

Fordeler: Fantasia resort is really a Fantasia :-) There you have everything what you need for an unforgettable holiday! Beautiful resort, beautiful beach, beautiful pool, nice restaurants, good food, a la carte restaurants included in all-inclusive, good cocktails (!, not very usual in all inclusive resorts), very friendly staff, always smiling, nice water park for children, very nice shows in the evening (specially the Michael Jackson show), perfect service with the electric train driving you everywhere, one restaurant for lunch also situated directly on the beach, very good drinks served on your sunbed on the beach, when you call the reception to ask something (or ask something through a perfect application installed on your mobile phone on your arrival) in few moments is somebody in your room to bring what you asked. With this very usefull application you can have every day on your mobile phone all information you need, daily program of activities, book your table for the dinner in a-la-carte restaurants... I can write more and more, etc., etc ... but in few words: there you have everything what you need for an unforgettable holiday! Thank you Fantasia Bahia Principe, we hope we'll be back!!!

Ulemper: Just a little complaint about the kids club ... It is very nice and very good equipped, but the staff there is not so perfect as all other staff. They are also ok, nothing so bad to say, but not so friendly as everywhere in the resort. Specially because their job is working with children, you expect they will be very friendy specially with children, but the staff everywhere is more friendly with children than the staff in kids club. They also don't do to much activities with the children and don't accept children under 4 years. But this is also not so big problem, because there are many, many nice things for children as waterpark, play grounds, activities in the pool, etc ...!

Fordeler: For the kids is basically a dream come true. The castle is amazing and all the kids activity and different places they can go is a plus. We highly recommend de hotel for a family vacation.

Ulemper: The artificial drink is really bad. I think the hotel is killing the full enjoyment by serving such a bad cuality drink. It was horrible. We paid a high amount of money trying to find a good cuality resort.

Fordeler: Thia is a hotel thought for kids all the amneities are designed for the little ones to have a good time

Ulemper: Excellent service the staff was very helpful and friendly

Fordeler: Friendly staff. Very professional managers. Delsislava assisted us with lost and found

Ulemper: Luxury

Fordeler: Everything. Facilities. Location. The staff is the best. Food is excellent.

Fordeler: Ingenting

Ulemper: Internett-hastigheten svært sakte, domotic system kan være svært forbedret.

Fordeler: Our luxury suite was amazing had our own private pool and golf buggy to get around in. The Acqua di Parma toilettes were a lovely touch in the bathroom and outside shower. The staff were amazing and very helpful. Carlos and Abi really went above an beyond to make us feel at home. The golf course was absolutely beautiful. The food in the Peruvian / Japanese restaurant was on par with roka an Zuma. The beach restaurants settings were breathe taking.

Ulemper: We went in the low season so it was a little quiet for a young couple. But I was told this was due to the time of year an it is busier in the high season. Some of the staff found it hard to understand our English so some food orders got messed up. Service was slightly slow some times whilst ordering drinks on the beach. Even so we will still be returning in January :)

Fordeler: Nice location and beach

Ulemper: 1300$ a night but broken toilet, broken fridge, Jacuzzi not working, only 5min of hot water. We complained but they did nothing. they are just here to take your money. And after the check out was done and we already left they took 150$ more without explanation.

Fordeler: The pool and beach area

Ulemper: Furniture at the room and village lobby

Fordeler: Beautiful location and facility, friendly and attentive staff, great food

Ulemper: If you're going to have a high end television in the room please provide high definition service

Fordeler: How quiet and peaceful it was for a relaxing getaway

Fordeler: The location. The food. The staff. The beac. The room - all 100% perfect

Ulemper: Absolutely nothing

Fordeler: We had an amazing stay at TRS, words cannot describe how wonderful our week was. The whole staff was incredible and geared towards attending all your needs. The hotel was great, from the facilities, to the pools, the beach access, the food, the drinks, the activities. What I truly enjoyed was the sense of space, that is, this is not you typical huge building resort. There was so much garden surrounding the rooms. The hotel does have a romantic vibe. The fact the hotel is within a walking distance from the other Palladium hotels is also a huge advantage, if you wish to stay within the resort complex. Also note, we stayed in a Junior Swim Up Suite which I highly recommend!

Ulemper: I have no negative comments to share.

Fordeler: The resort was beautiful! You are right next to the beautiful beach, you have many dining options and lots of bars. The room is just lovely (we had a junior suite). The staff was friendly and very helpful. Our Butler, Randy, was incredible! He was available 24/7 to us and went out of his way to make sure everything was perfect. The resort always had activities from fitness to partying.

Fordeler: The staff

Ulemper: The "timeshare" vultures. What a waste of time. They shouldn't be allowed to mislead guests in the lobby. Terrible. The food was also disappointing.

Fordeler: Nice room, clean, good swimming pool and beach Turquesa restaurants were of good quality

Ulemper: Restaurants out of Turquesa were so bad, catastrophic service, italian dishes were so horrible. You have to book to eat while there is never anyone in the restaurants. Difficult to rent a car. There are not enough activities

Fordeler: The staff and grounds were wonderful!

Ulemper: The water was not what I felt was advertised. Not very clear and lots of sea weed. Also, no working atm on property. Put our group in a very hard place.

Fordeler: The hotel is great the facility's Beautiful the staff it's amazing entertaining very good, food is very good the service is pretty pretty nice. Very nice people.

Ulemper: I didn't like the room the bathroom was moldy and the room had humidity smell the AC wasn't working properly either at midnight was really hot in the room. My kids room was bathroom okay but the humidity smell crazy

Fordeler: Pools, food, people, beaches

Fordeler: The staff were Amazing... The care taken of the grounds was exceptional. Room was clean and comfortable with an Amazing view. Would Highly recommend this wonderful resort and wouldn't hesitate to return.... Did I mention that the staff were Amazing?

Ulemper: The food could use an update but there was a huge selection and I'm very picky so it's not entirely their fault.

Fordeler: Everything was good

Fordeler: Infrastructure is modern and accomplishes the expectations. Pools are well cared and clean. Food at the buffet restaurant is the best, the specialities places seems to get their food from the biggest one. Place of course, you have carribean sea a few meters from your room. It was in general, a nice experience.

Ulemper: Details. Replacing the minibar beverages, changing towels and bed sheets. Personal more interested in dancing and talking with young pretty ladies and aged couples (looking for tips) instead of doing their work. Details make them a standard all inclusive resort. Nothing went wrong, but there are many things to improve, in order to get the excellence expected by a 5 star hotel.

Fordeler: Service and amenities were top notch

Ulemper: Food was a little disappointing- none of the meals we had were particularly noteworthy and some we didn't like altogether (Chez Isabelle was not our favorite).

Fordeler: Hotel staff was courteous, engaging, and super friendly. The room was beautiful and stocked well.

Ulemper: The food was not quite as amazing as expected; however, it was good.

Fordeler: Service, multiple pools, food, room amenities

Ulemper: Pool water cold. Food in some restraunts was disappointing (spice - Sashimi was cut atrociously, Thai dish a herrendous clump of noodles w/2 small shrimp. Lobster at Lobster House was overcooked, tasteless) Furniture & interior design cheap, uncomfortable

Fordeler: The rooms are amazing and the landscape is very lush. Very peaceful vacation.

Ulemper: The food was hit or miss, but overall the resort was great!

Fordeler: The Staff was fantastic, so genuinely friendly and really made sure you were having a great time. Staff, Black Coffee all went above and beyond.

Ulemper: No.

Fordeler: The resort itself was beautiful

Ulemper: The food was absolutely terrible, would not recommend on that alone

Ulemper: Room was very far away from the beach the staff moved us the second day but still not exactly what we were expecting.

Fordeler: Location

Ulemper: Our room was very dirty and we asked multiple times (4) for someone to clean the jetted tub. I ended up cleaning it myself. The room stunk and was very humid. They did bring a dehumidifier in but we had to keep dumping the water multiple times a day.

Fordeler: The energy and friendliness of the hotel entertainment staff

Ulemper: Some of the food was not as good as expected and even though there was evening entertainment a lot of it was the same performers night after night

Fordeler: Very clean great beach great service

Ulemper: Nothing

Fordeler: The beach and staff were great. Entertainment was wonderful! Everyone was very friendly. Offered free long distance from hotel room. The grounds are very beautiful and the ocean is warm and good for swimming.

Ulemper: Food was very disappointing. We are not hard at all to please when it comes to food. The food is our only complaint. We've stayed at Excellence in Puerto Morales & it's a 5 star hotel. This hotel is not 5 star.

Fordeler: The hotel and grounds are stunning, and the great layout of the resort made it easy to get to everything. The entire property was spotless, both inside and out. The staff went above and beyond to care for the guests. The food was fantastic!

Ulemper: Not a single complaint about the hotel.

Fordeler: The breakfast was just amazing, what a selection of food !!! I have to mentioned Angela, Marilyn and Hector from the preffered beach, their service was just outstanding! We felt so welcome every day by them! I have to also mention Leonardo who looked after us in a very special manner ! He is an absolute gentleman!

Fordeler: Everything was exceptional! The food is not the best but def not horrible. Great service Great pools Huge rooms Perfect wifi all the time

Ulemper: The food can be a bit better

Fordeler: This stay was amazing, the property was clean and updated.

Ulemper: I like everything!!

Fordeler: Nice room. Nice beach

Ulemper: Lack of beach umbrellas and all mini huts gone by 8am. Loud afternoons as groups loading up on booze. Gave place atmosphere if u want to join in.

Fordeler: Absolutely gorgeous beach and resort, but the staff is the reason people will return to this resort again and again.

Fordeler: Frokost og lunch meny meget bra. Middagen var litt mindre spennende

Ulemper: Tullete priser for å endre vin og bruk av SPA

Fordeler: Elsker de ansatte! Spesielt Santo kokken!! Utmerket mat. Scarlett den beste husholder . Hun er utmerket . Alle servitører & baransatte var perfekte.

Fordeler: Pro: Svært rolig og avslappende. God mat.

Ulemper: Ulempe: Stranden hadde tunge sjøtang

Fordeler: Service

Ulemper: Vakkert feriested

Fordeler: Clean and well maintained. Great atmosphere and activities. Friendly staff. Adult only.

Ulemper: High end liquor included but wine was low end. Small beach.

Fordeler: The customer service and willingness to accommodate was outstanding.

Ulemper: The only thing we were disappointed in was the WOK restaurant. Much confusion in the orders, items that did not arrive and overall the food was bad- they were very apologetic ....

Fordeler: Very attentive service from arriving to check out,staff very professional,excellent food, beautiful areas sparkling clean, will recommend to all my friends, no doubt about coming back, in love with this wonderful place

Ulemper: Like everyone and everything

Fordeler: Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.

Ulemper: Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.

Fordeler: Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.

Ulemper: Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.

Fordeler: The service from the staff was outstanding.

Ulemper: We had a swimout room in the Castle building and our room smelled of mold and was incredibly damp. We asked to change rooms and they told us the only one available was the one next door, which was not as damp but had a terrible smell in the bathroom. We were disappointed that they had no other rooms available on the property outside of upgrades that we would need to pay for. Overall this dampened the overall vacation significantly.

Fordeler: Our honeymoon trip was simply perfection. Everything was stunningly beautiful, buildings and views alike! The food was excellent, and the staff and service were unforgettable. Henry, Eduardo, Genesis, Chocolate, Maria, Diana, and all the beach bar staff and servers made everything so special for us. They did everything they could to make our stay amazing - and it was! Would go back in a heart beat!

Fordeler: Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!

Ulemper: Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.

Fordeler: Beautiful, romantic

Ulemper: electrical didn't work in our room in many outlets

Fordeler: Beautiful buildings. Immaculate. Tasteful and artistic. You are somewhat isolated in the area called cap Cana And so you feel very safe.

Ulemper: You are in fact somewhat isolated sure if you are a nightlife person this is not the place for you. This is a place who wants luxury and relaxation.

Fordeler: The place is very secluded and is not currently near other resorts so it was very private and relaxing. The staff there is amazing! Everyone is so nice and eager to assist you in any way. I do recommend that you take plenty of Tip Money (apparently cash is preferred because that is the only sure way you'll know they got the tip. No guarantee by just adding charging it to the Room). You will definitely appreciate the amazing service. It was also Seaweed, and every day they cleared the shore of seaweed and would haul it away so that guests could enjoy the beach. This was a 5-Star relaxing Stay... Loved It!

Ulemper: I didn't like that Wi-Fi was not included with, but at least there is an option.

Ulemper: Forferdelig. Ikke bo her.

Fordeler: Everything, room, food, service. The staff goes out of their way to help you. Just the quality of the food is worth the money coupled with the personalized service.

Ulemper: The ventilation for the lobby could be better specially during summer months.

Fordeler: All the servers were very attentive and friendly. The views were breathtaking! The swim up suite was AMAZING! It was relaxing, and not overcrowded like some of the other resorts.

Ulemper: I would have appreciated more food items to select from.

Fordeler: Great staff and perfect ressort for any special occasion

Fordeler: the hotel gives you a special welcome at home, they treat you like family and that is part of their specialty to make you feel comfortable and reliable at all times

Ulemper: everything was perfect no complaints.

Fordeler: The place is very well located, the hotel is not huge but big enough to satisfy a short stay. Different than many resorts, this one give the chance to have a nice walk around the hotel enjoy other restaurants located at the other facilities

Ulemper: honestly, no too much to suggest, I think the food variety must be better, however to me it was ok

Fordeler: The staff went over and beyond to make us feel comfortable.

Fordeler: Bassengene var fantastiske! Vakker og svært ren. Utsikten til stranden var vakker. Rommene var fine og rengjøringen var bra. Massevis av morsomme aktiviteter for alle medlemmer av familien.

Ulemper: Maten var svært og suksess. Det eneste som var middelmådig på denne turen.

Fordeler: Nordisk Ministerråds

Ulemper: Forferdelig Internett-tjeneste Ville ikke dratt tilbake dit på grunn av den mye bra med ingen smak

Fordeler: Vi liker fasilitetene for små barn. Familievennlige, du må gå (men vi bryr oss ikke) de har 2 traller som passerer hver 6. Etasje. Personlig er hyggelig, det kan være finere i resepsjonen, men de er ok. De hjelper meg å forberede min bestemor Happy-bursdagen med musikk og kaken, det var den ekstra milen :)

Ulemper: Den personlige er fin, det kan være finere den i resepsjonen, men de er ok. Jeg vet at hotellet var fullt, men alle kunder er viktige. Ved siden av monologene til ja og nei (med ytterligere informasjon) var alt fint.

Fordeler: The Bavaro beach that is located is vesy nice and beautiful! The activities in adult only area are very funny

Ulemper: Food in the buffet is horrible! First room that they give us was dirty and smells from the bath! Absolutely different from pictures in booking! After requesting we upgrade with apartment and it was ok put first one is disappointing for 5 star hotel. We must pay 20$ per day per device for internet - its mockingly

Ulemper: The communication was not the best

Fordeler: Clean, location

Ulemper: 1. Free WiFi... I spent so much money in this stay and I still need to purchase WiFi . 2. More Dominican food and juices I.e. morir soñando juice. 3. Bigger quality and size television in bedroom for the amount of money this hotel cost. 4. Friendlier staff in restaurants. Some staff always look upset and when I asked around I was told by some staff members that they’re not treated well by management. 5. Designated area for ONLY SMOKING. This is a family hotel and people smoke anywhere they want.

Fordeler: Large hotel, beautiful, very good food and wonderful restaurants. Great pools and very clean and convenient hotel!

Fordeler: . Great beach. Lots of activities. Clean. Beautiful grounds and landscaping. Nice waterfall shower. Plenty of comfortable beach chairs. Beds also pretty comfortable. Good variety at buffet. Calm ocean for swimming

Ulemper: Very small bathroom in 8000 room block (near golf course). Hair dryer cord too short to allow you to stand in front of mirror and use efficiently. Food uninspiring at specialty restaurants. Quality of drinks inconsistent at different bars.

Fordeler: Food and restaurants

Ulemper: Reception Staff

Fordeler: Hotel has large choice of restaurants, attractions, swimming pools and great sea cost line.Close to airport and malls.Good hotel taxis service and cost.

Ulemper: Personnel at lower service level has to improve basic English and service speed.Attitude and willing to help are good but luck of understanding sometimes get them in trouble.

Fordeler: Everything is good - room, food at the restaurants and buffet, pools, beach, service. The grounds are beautiful.

Ulemper: Nighttime shows can be better.

Fordeler: Pretty grounds and very clean. Cordial staff

Ulemper: Barcelo offered the worst selection and poorest quality food I’ve ever experienced at an all inclusive resort. Vey shocking and disappointing to have to find delicious quality meals at outside restaurants near Bavaro Beach

Fordeler: Me gusto mucho hotel y pienso regresar con mi familia pronto

Ulemper: La persona que estaba dirigiendo a los maletero no tenía mucha organización , pero salí a tiempo

Fordeler: The staff was very friendly and the location was beautiful!

Ulemper: The TV in our room did not work and although we informed the staff of the issue twice they did not make any attempts to fix it.

Fordeler: The beauty of the hotel, cleanliness, staff and amenities

Ulemper: WiFi was poor always had to sign in after almost every use

Fordeler: The weather

Ulemper: Rooms and facilities are old and dirty

Fordeler: Sausages were great and the coconuts from the trees were awesome

Ulemper: Expected to look better so much construction going on, horrible wifi. Beach over crowded

Fordeler: Breakfast was awesome due to great lady who assisted me. Late snack staff was awesome too. Bartenders were the best. Room was very good and comfortable. Shows were beyond what I expected, the discotec as well was excellent.

Ulemper: Service could have been better. Not all staff member were polite, some were not even willing to assist.

Fordeler: Very good

Fordeler: How large and accommodating the facilities are to its guest.

Ulemper: Communication. There is no paper itinerary available to guest, no tour of facilities, no pertinent information other than were to eat was provided.

Fordeler: The discotec was lit

Ulemper: There was no variety in the soaps in the rooms, food was not diverse, the rooms were not the correct ones, there was no shampoo or conditioner

Fordeler: Great place and food. Good for families or friends vacations.

Fordeler: Great staff, food, entertainment and property

Ulemper: Need more American music

Fordeler: Did not like hotel

Ulemper: Room looked like an outdated holiday inn. Poorly maintained.

Fordeler: 1-People very warm 2-Service very good 3-Different type of restaurants especially Japanese and Mexican. 4-Animation team excluding games schedule.

Ulemper: 1-Animation show in the evening. 2-schedule of the games 3-dirty ocean 4-Shower.water pressure on the third floor very low. 5-DJs 6-Musics (99% spanish music) 7-night club (99%spanish music) 8-Glasses stinking.

Fordeler: Absolutt vakkert! hoved-bassenget var enormt slik at det ikke var så mye plass. stranden, dro på for barnefamilier og nybegynnere.

Ulemper: De trenger en dehumidifier for noen av rommene.

Fordeler: tøydukke av ham og vennlig personale. Store, rene og komfortable rom. Variasjon og kvalitet på maten. Innsjekking og utsjekking prosess. Renheten av resort spesielt stranden og bassenget områder.

Ulemper: Mangel på rekke nattlige main kveldsunderholdning. Mangel på på stedet mot vannaktiviteter. Konstant sterke surf.

Fordeler: Beautiful resort and grounds. We had a swim out unit that was wonderful so we were right next to the pool. The staff was very helpful. The beds were very comfortable. I liked the beds because they did not have a pillow top. The restaurants were very good and you have lots of choices. We came to relax and that was what we did. One time my husband went to pick up his towel from his chair and take it back and the employee told him that was his job to put the towel in the laundry and my husband was on vacation and to enjoy it. We were very happy with our accommodations. They have activities if you chose to participate. The pool is like a long lagoon and the rooms surround it. We chose to be in the Excellence Club and felt it was worth the money. We were in Building 7 which was close to the restaurants, main lobby and pool so we liked the location.

Ulemper: The sand on the beach is hard to walk on and your feet sink in. It is very fine sand and not packed down. The entertainment is good but not great but that is not what we came for. You have to reserve your pool chair early in the morning and some people would put towels down and never come the entire day. I think the staff should monitor that.

Fordeler: Really enjoyed our 12 day stay! Drinks were strong and excellent. Wait and service staff was excellent. Resort will be undergoing a renovation over the summer. We met several couples that had been there many times before. Beach front was amazing and the sand was very soft. Would definitely go again!

Ulemper: Slow wifi. Sometimes unable get get coffee or water when dining.

Fordeler: We were there to celebrate our anniversary. The room was nicely set up with champagne, fruit, etc. Several food options. Friendly staff. Enjoyed the swim-up bar. Very comfortable "bed-style" lounges on the beach.

Ulemper: The pool closes ridiculously early (6pm). Although the ones you were able to find were friendly, there was not a lot of staff around. It seems that unless you're in the Excellence Club (which costs more) you don't have anyone to help you with a beach chair or to take orders while you're on the beach. Had to set up our own pool and beach lounges, had to go into a room to get towel myself, etc. The facilities are a little shabby/worn. For example, the jacuzzi tub in our room appears to be pretty old.

Fordeler: Great service. Beautiful accommodations and grounds. Beach was long, clean and deep, with plenty of chairs. Pool also had many chairs. Food was very good. We've been to other AI in PC and this is still the best.

Ulemper: Absolutely nothing

Fordeler: The place was a higher quality than most of the resorts in Punta Cana but only slightly higher cost. It was clean, food seemed a little better and staff was friendly.

Ulemper: As far as the all inclusive part, they could have more activities. Also I always hate dressing up in long pants and long sleeve shirt when it's 95° out (we were even told for one restaurant we needed a coat so we skipped it). For casual dining food is very limited. My biggest complaint is the beds flat out hurt. They room was beautiful but I couldnt get a good night sleep because the bed left my back in pain.

Fordeler: This is one of the best resorts that I've ever been to. It was gorgeous, clean, and the staff was amazing. We already talked about returning next year.

Fordeler: Service was excellent!

Ulemper: Electrics issues with spotty power on last day prompted us to check out early. Food was decent but wish there were more space at the specialty restaurants.

Fordeler: Barnas klubb staben var fin

Ulemper: Stranden var ikke så bra, mye sjøgress til tider. Personalet i resepsjonen var svært uhøflig og bare generelt ikke hyggelig. Maten var ok, men ikke verdt pengene

Fordeler: Good service and quality drinks. The hotel is very nice.

Fordeler: The room was spacious and well laid out.

Ulemper: The lighting in the bathroom needed improvement

Fordeler: Facilities are great.

Ulemper: Worse service I have ever had. Everybody in the reception works in a bad mood and they just don´t care if you are having a good stay or not. I had 30 guest in the hotel for my wedding and they treat us as badly as they could. Terrible. Only the bartender by the pool were nice.

Fordeler: Staff

Ulemper: Food bad

Fordeler: Upon arriving we were welcomed by the staff in an extremely friendly manner. We arrived earlier than check in and wanted to do an excursion while we waited. The staff directed us to a representative and secured our luggage until we returned. The food was out of this world amd the buffet had an amazing selection. Our room was spotless and at the perfect temperature. Any questions we had were answered right away, and all of our needs were taken care of in a very expedient manner. Would absolutely recommend this resort and will he visiting again when we have the opportunity.

Ulemper: Nothing at all

Fordeler: 3rd time here and I love it.

Ulemper: Little old school can use a revamp

Fordeler: Villa room size is very big with a beautiful layout that allows the sun to wake you up in your excessively big, very comfortable bed. Restaurant dinners were nice and service was Tom notch. Three honourable mentions here : Jose Espinal our concierge was extremely friendly and looked after us that we have all the activities we need and all evening dinners booked; he just made the whole stay wonderful. Two other staff that impressed us with both their English and good conversations and friendship are Alex and Santo at the Pool Bar. Amazing people with good banter and good secret recipe cocktail recipes - for the whole duration of our stay we always ended the days at the pool bar because of this, before retreating to our rooms to get ready for dinner. If you want a cocktail you never tried before ask Alex for the Alex special.

Ulemper: We had a bad start of our stay when we were stopped at the gate by the security as we drive to the resort and kept there for more or less 5 minutes for checks phone calls to reception etc, even though I showed the security guard my booking.com reservation on my phone - it felt more like a maximum security prison than a 5 star resort. This was raised with customer relations and handled very professionally and am happy how swiftly they tried to make things right.

Fordeler: The food was excellent the stuff very polite and helpfull - they enjoy their work.

Ulemper: US teenagers very drunk and loud...

Fordeler: Beliggenhet

Fordeler: the staff

Fordeler: the hotel was really a good experience

Ulemper: Kayak hiding fees and then outsourcing a 20 dollar fee without prior información. Then delay in pass on payment information to the hotel. I would strongly suggest Westin hotel to exclude kayak from their agreement.

Fordeler: Everything

Ulemper: The food

Fordeler: Rooms have good view, clean and decent size

Ulemper: walking on beach is restricted on both sides and has lots of seaweed and very uncomfortable to walk or swim

Fordeler: The staff were all fantastic. The pool & beach are lovely, they keep it clean. Pool had a ramp entry which was great for older folks. Room was big, nice view, and bed wonderful. Breakfast buffet has good selection.

Ulemper: Wished they had mini frig accessible in room. Also bar service on the beach was intermittent. Not sure what was up with the blue barrier in water, kinda ruins the view a little

Fordeler: Beautiful sunrises and sunsets viewed from the balcony. Large swimming pool with a large Jacuzzi..Beachfront - beautiful white sand silk and smooth. Delicious food .Extremely friendly staff.There is a free shuttle bus from the hotel to some attractions, the village and some restaurants. Live music at the bar in the evening.The room was fabulous- large bathroom- large walk in closet . Beautiful views.It was amazing!!!

Ulemper: Nothing really.

Fordeler: Friendly staff

Ulemper: The bugs in hallway,,, even though I know we were in a tropical location,,, the restaurants in hotel charged $3 for water and the same water in the room was free..

Fordeler: Great beach, bed is fantastic great place

Ulemper: No

Fordeler: The ocean view room. cleanliness and location.

Fordeler: Staff

Ulemper: Food

Fordeler: Really good and clean hotel overall.

Ulemper: They want to charge you extra for just about everything.

Fordeler: The rooms and the grounds were well maintained and beautiful.

Ulemper: We thought we were getting a complimentary breakfast which it did not include. We thought the shuttle service to the airport should have been free, which it was not.

Fordeler: Personlig service. Tilordnet Butler. Luksus.

Fordeler: Dio, our concierge, was truly excellent! He was laid back but attentive to every detail of our experience. He deserves 6 stars!!

Ulemper: The top shower head in the bathroom is leaking and spraying water all over the place...this is not so much a concern as a note to staff to repair

Fordeler: Great facilities, nice staff. Clean and spacious rooms.

Ulemper: They need to improve the food quality.

Fordeler: The staff expected to be tio all the time .

Ulemper: The staff expected to be til all the time . I choose the place thinking that everything was included.

Fordeler: Our butler Dio was very good

Ulemper: quality of food was average and often restaurants were full, spa treatments were far far too expensive

Fordeler: The place does indeed look amazing, the rooms are lovely and there is a sense of privacy and calm about the whole place which is exactly what we were going for (we wanted to get away from the party atmosphere of other resorts). You don't have to reserve a deck chair at the pool or beach, there is always more than one available. The spa is top notch. Most of the staff were perfectly friendly and knowledgeable.

Ulemper: My wife had an allergic reaction to the sand flea bites and couldn't sleep one night. We called to see if there was a doctor and they said yes but that it cost 300 dollars just to see him, we were appalled. My wife's Vichy face cream brand new jar was emptied out by someone (couldn't say if it was housecleaning or somebody else). We reported it at checkout, not earlier, and got told off for not reporting it as soon as it happened (we didn't want retaliation, which we´ve experienced before in hotels). They said they would get in touch with us regarding how to pay us back for our loss, but 3 weeks have gone by and nothing. Room service says it takes 45 minutes but on average it takes between 60 and 90 minutes. There were always a number of dishes at some of the restaurants that weren't available (most notably, the restaurant that has 4 or 5 dishes with lobster on the menu and one day didn't have lobster). The spirits are all top shelf, yes. But the wine included in the all-inclusive package was below par, so we stuck to the house sparkling wine, a Spanish Cava, which was acceptable.

Fordeler: Clean rooms, relaxing pools and beachfront. Tasty drinks but watered down, just get separate shots and add as needed. All inclusive top shelf. Very welcoming staff. Truly all inclusive, prices include room, VAT taxes, food and top shelf drinks. Tipping optional and no one pressures you to tip but is welcomed for above and beyond service. Transportation is separate. Amstar was very professional. Food pretty good, Olena was our favorite. Dinner on the beach was not much upscale than what is offered at the inclusive restaurants but the experience was nice.

Ulemper: Sand fleas, repellent they give you is not strong enough, I like to use the organic sprays but bring deet. The VIP services are very commercialized. They will try to sell you on excursions, spa treatments, dinners in the beach, etc. Just tell them what you want and politely decline the rest.

Fordeler: Very private with a boutique feel. Staff to guest ratio was very high. Grounds were immaculate and the beach was fantastic. we liked the 'feel' of the Zoetry design with a bit more rustic flair. Environmentally conscious with a health and wellness theme.

Ulemper: Maybe it was the time of year but they did not have all the restaurants open at the same time. Rotated what was open so you only had a few choices each day. My only complaint would be that a Mediterranean themed restaurant would know how to make hummus or tzatziki. Maybe it was supposed to be a chef's interpretation but should include the basic ingredients.