Finn billige flybilletter med SWISS

Fordeler: The crew was good

Ulemper: Place for the legs and better food

Ulemper: Swiss does not know how to handle their own problems and hurt passengers in the process.

Ulemper: Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)

Fordeler: Arrived on time

Ulemper: When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance

Ulemper: Same reason as above.

Seat did not work. Entertainment was challenging

Fordeler: Service god

Ulemper: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Swiss- BCN

Fordeler: Spacious seating available/ snack/staff

Ulemper: No entainment

Cali-swiss

Fordeler: Food/ staff/access to TV/movies etc!

Ulemper: Seating/facilities

Fordeler: Cabin cleanliness isgood

Ulemper: Food is bad

Food is not good

Ulemper: Food is bad

Old plane that felt its age

Fordeler: The staff was nice

Ulemper: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Ulemper: One hour delay. Last minute change of seats.

Ulemper: Crew was rude and slow

Technician stole my son’s phone

Fordeler: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.

Ulemper: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.

ok, few "dents"

Fordeler: Entertainment System (technical apparatus neat); Food tasty

Ulemper: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;

Swissair flight

Fordeler: The crew was friendly and polite.

Ulemper: The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS.

Overboking, Delays, Poor queue management

Fordeler: The space of the seat is wide. Nice chocolate.

Ulemper: First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking.

Ok experience in SWISS, nothing special though

Fordeler: Flight was very smooth and on schedule.

Ulemper: Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy.

Fordeler: The flight waited for us as transit after delay of the firs flight from Munich

Ulemper: 1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained..

Bad flight

Fordeler: Nothing, flight was cancelled after I electronically checked in

Ulemper: Flight was cancelled