Finn billige flyvninger til Palma de Mallorca

Fordeler: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Fordeler: "The crew really cares about their passengers"

Fordeler: "The crew was really nice and very attentive."

Fordeler: "Food is delicious"
Ulemper: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"

Fordeler: "There are very friendly"
Ulemper: "Just continue the better services"

Fordeler: "Crew was excellent. Really helpful people."
Ulemper: "Seats are so tight and close to each other."

Ulemper: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"

Fordeler: "Very attentive and efficient"

Ulemper: "Lots of noisy babies / young children"

Fordeler: "Boarding was efficient. Staff were polite and helpful."
Ulemper: "Food was okay, seats were less so. Not enough leg room."

Fordeler: "The crew was amazing."
Ulemper: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."

Ulemper: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"

Fordeler: "Seat comfortable"

Fordeler: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Ulemper: "Please include Nigerian and Ghana movies"

Fordeler: "Crew and flight time"
Ulemper: "Entertaiment - pleasee TV"

Fordeler: "Qsuite is the best flight experience I've ever had by a long, long way."

Fordeler: "Good service"
Ulemper: "Food"

Fordeler: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Ulemper: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."

Fordeler: "Everything"
Ulemper: "Nothing"

Fordeler: "Qatar airways is the best company"

Ulemper: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."

Ulemper: "Haven't made it yet due to schedule change. 12 hour wait in airport."

Ulemper: "Lack of crowd control at the gate during boarding. Ihad to"

Fordeler: "Hosted services"
Ulemper: "Nothing"

Fordeler: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Ulemper: "More shower stalls in the business class lounge."

Fordeler: "very courteous flight crew"

Fordeler: "12 hrs transit must give Hotel, without Hotel it was bad!"
Ulemper: "More than 10 hrs transit must give Hotel !!"

Fordeler: "Everything"

Fordeler: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Ulemper: "We have no complaints."

Fordeler: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Ulemper: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Fordeler: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Ulemper: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."

Fordeler: "Everything"

Ulemper: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."

Fordeler: "good service, good food"
Ulemper: "staff could be more cheerful towards travellers"

Fordeler: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."

Fordeler: "I had aisle chair on a Moscow to Doha leg"
Ulemper: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"

Fordeler: "They had a surprise business class update waiting for me. Wonderful experience."
Ulemper: "Nothing"

Ulemper: "Poor choice of inflight movies"

Fordeler: "Everythinగ"
Ulemper: "Nil"

Ulemper: "Food is not fresh and seats are not comfortable. Very little leg room."

Fordeler: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Ulemper: "Nothing . everything was fine."

Ulemper: "Missed it because my flight from Colombo was delayed by 6 hrs."

Fordeler: "It was something unexpected"

Fordeler: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Ulemper: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Ulemper: "Not enough check in desks operating - very long wait"

Ulemper: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Fordeler: "The crew and the airline was a great experience."
Ulemper: "I wish there was more leg space between the seats."

Fordeler: "I like Qatar service very much and that is why I fly with them most of the time."

Fordeler: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"

Fordeler: "Everything was excellent on this flight."
Ulemper: "Maybe the food menu? But it wasn't bad."

Fordeler: "Crew is great."
Ulemper: "The airline lost my luggage ."

Fordeler: "The boarding process was much easier and faster. No delayed flights."
Ulemper: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Ulemper: "Seats are tiny and uncomfortable!"

Fordeler: "Cabin cleanliness isgood"
Ulemper: "Food is bad"

Fordeler: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Ulemper: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."

Fordeler: "The crew for the most part were courteous."
Ulemper: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Fordeler: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Fordeler: "Steward Very pleasant, helpful and accomodating."
Ulemper: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Fordeler: "Customer service excellent even though I was in the economic class they made me feel first class!"

Ulemper: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."

Fordeler: "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."

Fordeler: "The best thing is that they’re always on time"
Ulemper: "The seats are way too cramped"

Fordeler: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Ulemper: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Fordeler: "They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!"
Ulemper: "Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency."

Ulemper: "Cabin temperature was a little hot"

Fordeler: "The most difficult problem I have to deal with in airline transportation occurs when the fellow traveler in the seat in front of me decides to drop their seat back into my lap. The seats are so close together that when the seat in front of you is all the way back the following happens: 1. You can no longer view the monitor on the seat back. 2. You cannot eat or write from your tray top. 3. You have great difficulty getting out of your seat. 4. You have great difficulty keeping from severely injuring the occupant of that seat. The way to deal with this is to get out of your seat. Stand in front of the offending passenger and as politely as you can as him or her to refrain from dropping the seat back so far. But the airline should not put you in this situation."

Fordeler: "Everything except the seats."

Fordeler: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"

Fordeler: "Good staff, good boarding, good announcements"
Ulemper: "The chairs are so small!"

Fordeler: "Everything"
Ulemper: "Nothing"

Fordeler: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Ulemper: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Ulemper: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Fordeler: "No assists"
Ulemper: "Poor service"

Ulemper: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Fordeler: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Ulemper: "No complaints"

Fordeler: "Food a, entertainment and crew were really good!"
Ulemper: "Boarding was chaose and seats were tight."

Ulemper: "Online checkin was tricky. No help for online form which were probably translated from another language . Took me a few guesses to figure out what the 'valid for' field actually is... Departed 30 minutes late"

Ulemper: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Ulemper: "Don't like to wait for no one 30 min inside airplane"

Fordeler: "Fine"
Ulemper: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Ulemper: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Ulemper: "You charge the ticket and my reservation wasn't there!!"

Fordeler: "Good service inflight"
Ulemper: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Ulemper: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Fordeler: "Comfort of the flight ,very friendly staff"
Ulemper: "Nothing"

Fordeler: "I loved the timing of my connecting flights. Just enough layover time."
Ulemper: "There is no entertainment on this flight."

Fordeler: "Service. The food was good. Entertainment was good."
Ulemper: "As a person of color I didn't feel that I received the same warm welcome from some of the attendants. For example the expression on their faces were blank when I said hello. I picked up my food tray and gave it to the attendants very politely. She just took it out of my hand. When the passenger next to me did the same she said thank you very politely. He was Caucasian. Some were very friendly and polite."

Ulemper: "I could notice The crew was really attentive and took good Care of passengers Who speak german or were from Swizertland, meanwhile with The rest of The passengers they were not really nice at all."

Fordeler: "The flight staff was so kind."

Fordeler: "Staff was very polite"
Ulemper: "Our flight got cancelled and it was slow rebooking very confusing"

Fordeler: "Generally clean environs and safe flight"
Ulemper: "Food was rather awful (other than the Movenpick ice cream). fold-out table and materials of seat seemed pretty cheaply made. Also not enough legroom. Hard to get service to come for your seat for extra water. Chocolate at end of flight was a cute touch."

Fordeler: "Friendly cabin crew"
Ulemper: "Again, boarding was chaos. No special boarding for star alliance gold member."

Fordeler: "Crew and overall service was great. Crew was attentive and friendly."
Ulemper: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Fordeler: "The crew was lovely."
Ulemper: "The seats were very cramped."

Fordeler: "Nice Aircraft"
Ulemper: "Unfriendly crew"

Ulemper: "Boarding procedure for business class with being held up in a small holding space"

Fordeler: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Ulemper: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."

Fordeler: "On time, organized."

Fordeler: "great food staff /crew very nice"
Ulemper: "snacks more tv entertanment"

Fordeler: "Seat was ok."
Ulemper: "Better food! Food sucked this time around"

Ulemper: "They cancelled my flight"

Fordeler: "Food and entertainment"

Fordeler: "My sleep"
Ulemper: "Food"

Fordeler: "Nothing"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Ulemper: "Free wifi"

Ulemper: "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"

Ulemper: "Flight was delayed - missed connection in Istanbul"

Fordeler: "Nothing"
Ulemper: "Turkish want more money for changing the date"

Ulemper: "Flight was late, I had to run like crazy to catch the second flight"

Fordeler: "The crew were all very nice and the food was good."
Ulemper: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Ulemper: "The serbice qnd food was terrible"

Ulemper: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Fordeler: "Service food timely departure"
Ulemper: "Nothing to dislike"

Fordeler: "Food was decent and the crew was great."
Ulemper: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."

Fordeler: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Ulemper: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."

Fordeler: "The food, crew & entertainment system"
Ulemper: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."

Fordeler: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Ulemper: "Istanbul airport is so overpriced, crowded and small."

Fordeler: "Pilot was operating nicely, temperature was acceptable,"
Ulemper: "Cabin crews should pay more attention to elder people,"

Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"

Fordeler: "Never got the chance to actually try it."
Ulemper: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."

Fordeler: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Ulemper: "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."

Ulemper: "Food"

Fordeler: "Generally efficient and comfortable."
Ulemper: "Leg room seemed a bit tight and the food didn't seem fresh."

Ulemper: "The 2 flights were delayed, I went to my work late Both bags were broken"

Fordeler: "Food, crew"
Ulemper: "The flight was delayed 1.5 hours so we missed our connection."

Fordeler: "Loved how friendly the staff was and wanted you to feel at home"
Ulemper: "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"

Fordeler: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Ulemper: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"

Fordeler: "entertainment"
Ulemper: "breakfast included stale rolls and not really anthing appealing but the crew insisted on waking everyone up for it! ! Maintenance of the aircraft cabin leaves much to be desired - toilets unclean seat reclining mechanism faulty."

Fordeler: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"

Fordeler: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Ulemper: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."

Ulemper: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"

Ulemper: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."

Fordeler: "Nothing"
Ulemper: "The food was no good. The airplane was so hot sometimes I couldn't breathe"

Ulemper: "Terrible connections. Long delays. Truly awful"

Fordeler: "The food was good, the crew was very professional and friendly."
Ulemper: "The seats are too crammed and there's barely any room in the economy class."

Fordeler: "Same as above"
Ulemper: "Same as above"

Fordeler: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Ulemper: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."

Ulemper: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"

Fordeler: "Despite all other issues I got to Vienna on time."
Ulemper: "- there was a gate change less than half an hour before boarding, which was not announced via speaker or on the screen in the previous gate - therefore most people were still in the previous gate and only because one of the passengers realized and communicated the change everyone else became aware of it as well -> then everyone ran to the new gate, which did not have enough seating and where children were crying because they did not understand the hectic - On board - just before departure - two families got into an argument and yelled at each other and the crew. They were very loud and aggressive. - Usually I love the food Turkish Airlines serves, but this time I had dry and oily pasta and a very strange and too sweet chocolate mousse. I did not enjoy eating this and it did not taste fresh at all. - There was no entertainment."

Fordeler: "THENK YOU!"

Fordeler: "getting off the flight"
Ulemper: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Fordeler: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"

Ulemper: "My seat was terribly uncomfortable. The airplane temprature was really low that it made me so sick. I had a missing luggage where i did not hear any updates from Turkish Airlines for 5 days. I ALWAYS fly Turkish Airline internationally when going to Turkey. But after my last experience, i am not so sure"

Fordeler: "The boarding and food."

Fordeler: "All"

Fordeler: "The food was great, entertainment was excellent, flight crew was pleasant, seats were pretty comfortable."
Ulemper: "Flight left over an hour late and I nearly missed my connection as a result."

Fordeler: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Ulemper: "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."

Fordeler: "everything. it's really a good option!"
Ulemper: "nothing really"

Fordeler: "Lufthansa is a great airline."
Ulemper: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."

Ulemper: "I could put my seat down, the button wasn’t working.."

Fordeler: "Seat back tv’s"
Ulemper: "Flight was delayed over 3 hours, food was mediocre at best"

Fordeler: "Great food. Nice staff."
Ulemper: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Fordeler: "Great service."
Ulemper: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."

Ulemper: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Ulemper: "The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn..."

Fordeler: "Cree was fantastic from check in to boarding"
Ulemper: "Drinks served before food"

Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Fordeler: "Nice crew comfortable seats selection of drinks were good"
Ulemper: "Better blankets too cold on the plane"

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Ulemper: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "We were treated very well by all staff. Very nice crew"

Ulemper: "Flight was cancelled 1 hour before departure... customer service was appauling"

Ulemper: "The food is not very good"

Fordeler: "Boarding was fast. Lots of bathrooms."
Ulemper: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Ulemper: "Flight was delete and nobody assist during transfer to next flight"

Ulemper: "I was unable to make a pre-flight meal selection. Lufthansa customer service indicated I would have vegan options on board. Not the case."

Fordeler: "The good organization and the friendly atmosphere."
Ulemper: "The bad movies."

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Ulemper: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"

Fordeler: "Smooth ride. Almost made up some flight time......"
Ulemper: "No entertainment, Two hour delay......almost missed our connecting flight."

Ulemper: "Refusal to board as our flight was a few minutes landing"

Fordeler: "Courtesy"

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Ulemper: "Nothing."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Fordeler: "Short flight, not much to say about it."

Fordeler: "Food"
Ulemper: "Crew very rude unlikely Lufthansa"

Fordeler: "The food was great."
Ulemper: "There isn't much leg room."

Fordeler: "it was on time and we arrived in one piece"
Ulemper: "the second leg from FRA to BUD entailed a massively disorganized, no queue control free for all to go through the boarding gates, all of which just led to an overcrowded bus.... which meandered through the airport to your jet on the tarmac.. they then allowed boarding from either rear or front of plane which of course lead to the throngs meeting in the middle and trying to squeeze past each other... horrible. Then... the checked bag did not make it to Budapest as they forgot to transfer it in FRA. so, yeah all in all it was a cheap flight and we got what we paid for."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Ulemper: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Fordeler: "Despite not being able to recline my seat, I at least had room for my legs, unlike the last flight."
Ulemper: "My seat was unable to recline. Boarding was a bit chaotic, and the constant shuttling around Frankfurt airport is just ridiculous. (Not that the airline can do anything about it)."

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "As a Germany company all was in place on time and well done."
Ulemper: "All was good"

Ulemper: "Patronizing crew"

Ulemper: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Fordeler: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "flight crew was very nice,"

Fordeler: "Traveling with two kids ages 8 and 10. Kids got cards and a game to play. Also lots of movies and games to choose from in their seat. They loved the flight!"

Fordeler: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Ulemper: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Ulemper: "Bigger seats the new ones are way to narrow"

Fordeler: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Ulemper: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Fordeler: "Nothing"
Ulemper: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Fordeler: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Ulemper: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Fordeler: "Impressive service... amazing crew, very friendly and professional"

Fordeler: "Fast boarding"
Ulemper: "Slow in refuelling, got us delayed for 40-"

Fordeler: "Pleasant crew. Appropriate and efficiently served snack."
Ulemper: "Boarding and disembarkation were slow."

Fordeler: "Great crew."
Ulemper: "Ran out of business class meal. Substituted a Econ class."

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Fordeler: "Just as I expected. And I made my last connection easily."

Fordeler: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Ulemper: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Ulemper: "Flight got delayed 30 minutes"

Fordeler: "Crew was helpful and food was very good"
Ulemper: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Fordeler: "Nice staff and no delay"
Ulemper: "Instead of crisps maybe a bit of cheese or crackers"

Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Fordeler: "Lovely crew, very helpful"
Ulemper: "N/A"

Fordeler: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Ulemper: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Ulemper: "No reading light in my seat..."

Fordeler: "Crew was in a festive mood, the meal was unexpectedly delicious"
Ulemper: "Seats ok, but could be more comfy"

Ulemper: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Fordeler: "Gaps between seats are very narrow."
Ulemper: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Ulemper: "wasn't able to take the flight since I missed it"

Fordeler: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Ulemper: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Fordeler: "Crew where awesone and the choice of entertainment was fantastic"
Ulemper: "Seats way to close together"

Ulemper: "Nothing special"

Fordeler: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Ulemper: "Except for the man next to me - great!"

Ulemper: "Still waiting to board after missing this connection had to be booked on another airline"

Fordeler: "Good selection of movies."
Ulemper: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Fordeler: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Ulemper: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Fordeler: "Easy to board and easy flight."

Fordeler: "I slept pretty much the whole time"

Fordeler: "Food and staff behaviour"
Ulemper: "Entertainment"

Ulemper: "Customer service"

Fordeler: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Ulemper: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Fordeler: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Ulemper: "Bag was lost"

Fordeler: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Ulemper: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Fordeler: "Excellent experience with the cabin crew."
Ulemper: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Ulemper: "I don’t like the limited choice of drinks on these short KLM flights."

Ulemper: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Fordeler: "Flight was on time and quick and comfortable"

Fordeler: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Ulemper: "Not much to comment on here."

Fordeler: "The sandwiches were simple yet just the right touch, on all four flights."

Ulemper: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Fordeler: "Everything - Checkin, crew, food, entertainment"
Ulemper: "Nothing"

Ulemper: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Fordeler: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Ulemper: "The entertainment was quite dated and didn't have new movies etc"

Ulemper: "Service"