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Fordeler: The crew was so nice especially the man who came to thank me for keeping my body out of the way of those who were serving and those using the bathroom. My husband an I were in the last row. He offered me a free drink, which I didn’t accept but I felt so good.

Ulemper: Crew unfriendly.

Fordeler: Flight was above average, on time

Ulemper: Nothing really. It was a short flight

Fordeler: Clean Washrooms

Ulemper: N A

Fordeler: Slow service.

Ulemper: Better communication!

Fordeler: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Ulemper: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Fordeler: Just as I expected. And I made my last connection easily.

Fordeler: Friendly crew, upgraded seat was worthwhile

Ulemper: More snacks in between meals,

Fordeler: Likte at det var punktlig og at de serverte drikke

Fordeler: The seat was a little uncomfortable but the crew were amazing.

Ulemper: Travelled business class and was ace experience

Fordeler: Crew were great

Ulemper: Refreshments

Ulemper: Head support for 6 feet plus people on seats would be good

Fordeler: the drinks

Ulemper: seat reservation. having to pay for luggage....

Fordeler: Friendly crew

Ulemper: KLM lost one piece of my luggage

Fordeler: Nice staff and no delay

Ulemper: Instead of crisps maybe a bit of cheese or crackers

Ulemper: Clean up the planes better

Fordeler: Crew was great and welcoming

Ulemper: Some features on screen did not work, also seat handle wasnt possible to lower

Fordeler: There was room available.

Ulemper: This was not business class!

Ulemper: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Fordeler: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Fordeler: the drinks

Ulemper: seat reservation. having to pay for luggage....

Fordeler: Great crew, comfortable seating with enough leg room.

Ulemper: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Fordeler: Crew was great, very responsive and hospitable!

Ulemper: more lunch choices, especially choices without dairy products.

Fordeler: No delay and nice staff

Fordeler: Reasonable space in economy class seats

Ulemper: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Fordeler: The crew was great. The soecial meal request was hadled well despite oversight.

Ulemper: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Fordeler: Seat comfortable

Ulemper: Flight was delayed and overhead bin space was very small

Ulemper: Our luggage was lost and the flight was 1.5 hours late.

Fordeler: Seat super small, could not avoid touching other passengers, I am not obese.

Ulemper: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.

Ulemper: Amazing

Ulemper: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!

Fordeler: Slow service.

Ulemper: Better communication!

Ulemper: Not being 1 hour late

Ulemper: Travelled business class and was ace experience

Ulemper: Flight got delayed 30 minutes

Fordeler: No delay and nice staff

Fordeler: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Ulemper: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Fordeler: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Fordeler: Crew was great and helpful despite oversight in my special meal.

Ulemper: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Ulemper: Not being 1 hour late

Fordeler: Seat was comfy and spacious for economy class

Ulemper: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Fordeler: Crew was great, very responsive and hospitable!

Ulemper: more lunch choices, especially choices without dairy products.

Ulemper: Entertainment

Fordeler: Crew were great

Ulemper: Refreshments

Fordeler: Reasonable space in economy class seats

Ulemper: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Fordeler: Nice staff and no delay

Ulemper: Instead of crisps maybe a bit of cheese or crackers

Fordeler: The crew is really welcoming

Ulemper: The seats are too narrow and a bit too hard

Fordeler: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Ulemper: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Fordeler: The crew was great. The soecial meal request was hadled well despite oversight.

Ulemper: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Ulemper: Head support for 6 feet plus people on seats would be good

Ulemper: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Fordeler: Onboard crew were nice and polite. Flight was on time (a rarity).

Ulemper: The boarding crew was rude and unpleasant, the plane was boiling hot.

Fordeler: Seat was comfy and spacious for economy class

Ulemper: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Ulemper: Staff rude and short

Ulemper: Entertainment

Ulemper: Travelled business class and was ace experience

Fordeler: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Ulemper: Doesn't

Fordeler: Very friendly crew and on time with no problems.

Ulemper: Late departure. Rush to connect.