Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Fordeler: "The plane condition."
Ulemper: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Fordeler: "Boarding was efficient and the crew were nice."
Ulemper: "the seating is horrible. it was the tightest seating I've ever experienced."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Ulemper: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Ulemper: "Nothing. Flight was amazing"
Ulemper: "It's KLM. What else do you need to know."
Fordeler: "The crew was professional & friendly"
Ulemper: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Fordeler: "Flight and the crew!"
Ulemper: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Fordeler: "very nice crew"
Ulemper: "my bagfage was lost"
Fordeler: "Reclinable seats."
Ulemper: "The food!! The lights could be dimmed as it was a night flight."
Fordeler: "The aircraft"
Ulemper: "No overbooking next time!"
Fordeler: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Ulemper: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Ulemper: "Flight got delayed 30 minutes"
Fordeler: "Very professional"
Ulemper: "Lost luggage"
Ulemper: "Head support for 6 feet plus people on seats would be good"
Fordeler: "General flight journey"
Fordeler: "Entertainment was amazing"
Ulemper: "Seats a bit hard"
Fordeler: "Good beverage service."
Ulemper: "Over an hour delayj for departure."
Fordeler: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Ulemper: "Everything was very good."
Fordeler: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Ulemper: "not really"
Fordeler: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Fordeler: "They considered my reguest of vegiterian food."
Ulemper: "I have no complaints."
Fordeler: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Fordeler: "MCR airport Mert & Greet parking was smooth and efficient."
Ulemper: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Fordeler: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Fordeler: "Crew was great, very nice"
Ulemper: "Not enough legroom"
Fordeler: "The boarding was easy and you didn't have to wait inline for that long"
Ulemper: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Fordeler: "Friendly in-flight personell"
Ulemper: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Ulemper: "Customer service"
Ulemper: "Food and one bathroom out of service makes an awful flight"
Fordeler: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Ulemper: "there was no lounge close to our departure gate"
Fordeler: "The aircraft was clean"
Ulemper: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Fordeler: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Ulemper: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Fordeler: "Just great crew."
Ulemper: "Not comfortable at all and will not book KLM again."
Fordeler: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Ulemper: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Ulemper: "Dutch sub titels would be nice."
Fordeler: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Fordeler: "Easy boarding, plenty of room"
Fordeler: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Ulemper: "Not much to comment on here."
Ulemper: "OLD plane without comfort or entertainment"
Fordeler: "Loved the service...everything was excellent"
Ulemper: "The bus class seat was a bit narrow at the feet"
Fordeler: "The crew service is impeccable. Ground services very friendly and professional."
Ulemper: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Fordeler: "Great crew service. Among the best ever."
Fordeler: "great choice of entertainment content, friendly crew"
Fordeler: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Fordeler: "Jet airways flight till mumbai"
Ulemper: "Poor legspace in Klm flight till Amsterdam"