Typsik tursitklasse som på ethvert flyselskap; greit nok, liten plass, mat som forventet (ikke noe særlig) men turen gikk fint og uten overraskelser. KLM er alltid ok å reise med.
Fordeler: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Ulemper: "No suggestions."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Ulemper: "Very nice crew and great food"
Fordeler: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Ulemper: "Nothing,just the seats. Cleanliness was perfect"
Fordeler: "Nice crew, good food."
Ulemper: "Both bathroom were not working in business class area."
Ulemper: "When its rain we shouldn’t walk to the air plain"
Ulemper: "Still don’t have my luggage yet"
Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Fordeler: "Food and service"
Ulemper: "Working wifi would be good. Better A/C. More comfortable seats"
Fordeler: "Nice staff and no delay"
Ulemper: "Instead of crisps maybe a bit of cheese or crackers"
Fordeler: "The friendliness of the crew"
Ulemper: "They left my bag off the plane. Ridiculous."
Fordeler: "The space at my feet with the chair in front was a bit akward."
Ulemper: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Fordeler: "My seat"
Ulemper: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Fordeler: "On time and friendly crew"
Ulemper: "Boarding needs improvement"
Fordeler: "The crew was very nice"
Ulemper: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Ulemper: "Turn the lights on early making it hard to sleep"
Fordeler: "Efficient boarding system, clearly signposted. Professional staff"
Fordeler: "Crew was awesome"
Ulemper: "Very slow service at checkin, was not even available when I arrived at the airport"
Fordeler: "Good flight, very attentive crew."
Fordeler: "Nice flight ...was comfortable travel ...good food.Thanks"
Ulemper: "No such things"
Ulemper: "Flight departed 35 minutes late"
Ulemper: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Fordeler: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Ulemper: "That it didn’t happen."
Fordeler: "Food and staff behaviour"
Fordeler: "Everything is top notch for an airline company."
Ulemper: "Nothing.... I enjoyed every moment of the flight."
Fordeler: "Nice to have a wrap for the snack."
Ulemper: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Fordeler: "Sandwich was incredibly tasty (although not much filling)"
Ulemper: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Fordeler: "Food was good and crew members were very nice"
Ulemper: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Fordeler: "Boarding was quick, Flight on time....just a regular service and plane"
Ulemper: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Fordeler: "Friendly staff, good service and on time departure/arrival."
Fordeler: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Ulemper: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Fordeler: "The food and the punctuality"
Ulemper: "The technology in interteiment is not touch screen"
Ulemper: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Fordeler: "Easy Boarding"
Fordeler: "The included snacks and the seats."
Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Ulemper: "suitcase didn't turn up, although connection was quite tight"
Fordeler: "That we didn’t crash"
Ulemper: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Fordeler: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Fordeler: "Arriving more or less on time"
Ulemper: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Fordeler: "Timing & efficiency. Good food though only a sandwich."
Ulemper: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Ulemper: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Fordeler: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Ulemper: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Fordeler: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Ulemper: "See above"