Finn billige fly til Beijing Capital

Fordeler: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Ulemper: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Fordeler: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Ulemper: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Ulemper: no peanuts?

Fordeler: The plane is clean and comfortable. The boarding was easy.

Ulemper: The staff on all SAS flights seem a little lazy.

Fordeler: Plane is clean and comfortable. Boarding was great.

Ulemper: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Ulemper: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Fordeler: Boarding process was smooth.

Ulemper: Cramped seats, at least it was a short flight.

Fordeler: Swedish lady good, Spanish lady not as much.

Ulemper: Spanish lady.

Ulemper: All of the less than good, obvious!

Fordeler: Great atmosphere, crew was excellent!

Ulemper: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Fordeler: Professional crew. Good simple check in.

Ulemper: Nothing.

Fordeler: Flight was on time.

Ulemper: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Ulemper: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Fordeler: Boarding process was smooth.

Ulemper: Cramped seats, at least it was a short flight.

Fordeler: Crew was great. Flight was clean.

Ulemper: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.

Ulemper: frankfurt airport security is a nightmare

Ulemper: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Ulemper: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Ulemper: Meal choices - only serving beef in economy was not great.

Fordeler: Yes

Ulemper: All of the less than good, obvious!

Fordeler: The crews were pretty great!

Ulemper: The regulating of the temperature.

Fordeler: Crew were excellent

Ulemper: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Ulemper: Still don’t have my luggage yet

Ulemper: Information on arrival time was not correct

Fordeler: Customer care was super supportive

Ulemper: Inflight sandwiches

Ulemper: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Ulemper: When its rain we shouldn’t walk to the air plain

Fordeler: Great crew.

Ulemper: Ran out of business class meal. Substituted a Econ class.

Fordeler: The crews were pretty great!

Ulemper: The regulating of the temperature.

Ulemper: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Fordeler: The crew was professional & friendly

Ulemper: Food was terrible honestly, entertainment system didn't work on 1st flight.

Ulemper: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Fordeler: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Ulemper: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Fordeler: Drinks served on flight. Comfortable seats.

Ulemper: Food.

Fordeler: With my little boy the seats were so uncomfortable cause of the engine. But the rest was great.

Ulemper: Great crew this time.

Fordeler: Crew brilliant but seat very tight

Ulemper: Boarding procedure slow and hectic

Fordeler: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Ulemper: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Fordeler: Drinks served on flight. Comfortable seats.

Ulemper: Food.

Fordeler: We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Ulemper: The snack sandwich was freezing cold...

Fordeler: The food was good and was served with professionalism.It was an excellent service no doubt.

Fordeler: Salmon dinner was the best dish Lufthansa ever served

Ulemper: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Fordeler: Comfy seats in United Polaris

Ulemper: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Fordeler: They crew were super amazing the food was delicious

Ulemper: Well I’m tall and I was having a little trouble sleep

Ulemper: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Fordeler: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Ulemper: Nothing comes to mind. Keep up the good work.

Fordeler: They crew were super amazing the food was delicious

Ulemper: Well I’m tall and I was having a little trouble sleep

Ulemper: Unexpected $100 baggage fee for second checked baggage

Fordeler: Flight was fine....

Ulemper: ....but departure wa delayed over an hour

Fordeler: Professional crew

Ulemper: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.

Ulemper: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Ulemper: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Fordeler: Nothing.

Ulemper: Please see statement from SFO-> CPH flight.

Ulemper: no peanuts?

Fordeler: comfortable plane

Ulemper: small pastry with coffee

Fordeler: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Ulemper: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Fordeler: I liked the service and the food

Ulemper: The lack of movie choices

Ulemper: connection information very poor

Fordeler: The plane was nice and comfortable. The flight was only about 40 minutes.

Ulemper: Everything was fine. A very quick, easy flight at the end of a long day for me.

Fordeler: SAS is excellent in terms of comfort and professionalism and care from the crew.

Ulemper: None