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De er veldig serviceminde Om kvelden snakker de dårlig engelsk
Behjelpelig personale med ok engelskkunnskaper. God plassering.
Et bra hotel, god valuta for pengene, meget sentralt til en rekke severdigheter i Beijing. Godt plassert i forhold til Metro systemet, noe som gjorde reise til og fra severdigheter og shoping meget lett.
Great, clean and quiet location
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
A fine example of an international luxury hotel. Everything is at your fingertips.
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
The attention to detils, service and location
the room and the spa
Excellent. One pf the best hotels i have ever been in my life !
Good service , super location , unforgettable spa ! Super Hotel!!!!!
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
The room was not clean enough.
Impressive swimming pool and gym facilities
Det lå sentralt til i forhold til viktige sightseeing steder som den forbudte by. Uventet dyre priser på nødvendighetsartikler på rommene. F eks ekstra vannflaske kostet tilsv 60 NOK, krav om betaling for kaffeposer ol. Utsjekkingen med gjennomgang av kostnader var uprofesjonell.
Liker hotellet godt og det er andre gang jeg bor der. Godt hotell med god pris!
Bra hotell med meget sentral beliggenhet og med bra standard. Har meget bra restaurant i samme bygg. Har bodd der flere ganger. noe gammeldags stil
Super hotel with lots of facilities, nice room and excellent service. It's location were great with metro literary on the doorstep, short walk to several restaurants, and only a short taxi drive to Ya Show market and Sanlitun Village. Prices on breakfast and internet connection were a bit high.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
Booked club level room which included club lounge with happy hour dishes with wine, beer and spirits. Nice selection of dishes to include hot foods. Breakfast also included with club room was the magnum opus with a wide varied offering of classic world breakfast menu. Hmmm..can't say ..not really any gripe other room air on was too cold.
Room size was good. not too many restaurants located nearby
underground just beside the hotel easy to connect airport express train to international airport. difficulty to get taxi especially in evening.
Its value.Staff. Location Buffet Cleanness. I found a worm in the salad
The hotel had a tour booking kiosk which was hassle free. The breakfast was fair to good. Just outside the hotel is a subway station which made commuting easy. Free broadband internet access is a plus. My wife and I had room service and their late night menu items was surprisingly good. The room was spacious and had both a shower and bathtub. I don't mean to be arrogant but the staff doesn't speak english well and I can't speak Mandarin. We had confusion on more than a few occasions.
I relocated the Grand Metropark after a very bad experience at another hotel the previous night. It was like two different worlds. The hotel of amongst the very best I've stayed. This includes all brands from Marriott, Hilton, to name a few. The staff was excellent, and plus spoke better than average english. As with most travels from the states our patience is not the best when traveling abroad, we forget that the rest of the world does not revolve around us as i have observed. the staff especially Cindy Liu. The only negative would have to be the selection of food choices. Once again being from the states one most keep in mind that local cuisine does dominate the menus in the cafes, and restaurants. The saving grace was the local KFC, and pizzahut. A true experience that your palate must explore,
Grand Metropark Yuantong Hotel Beijing is really excelent feelings to stay. Anyone can choose this hotel. Hotel staffs are very good and cooperative. Big room, max. comfort brings a very good mood. Dilip Tel: +8801713030291 no
The only thing I liked about the hotel was the furnishings in the hotel in general. The address of the hotel is wrong but I will expand on this. A lot!!! the staff do not speak very good English but this is entirely due to poor management. The staff could cope with our questions.
I made a reservation for my wife who is Chinese. Upon her check-in a very rude female desk clerk questioned her last name for twent minutes even though it was in her passport. She treated my wife like a tramp. She bothered my wife all night long with little nothings. I will never stay at this Sheraton again.
Everything outside of the hotel. Not much.
Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
This hotel was so luxurious. Although it was luxurious, it was not best.