In one word: Everything! This was the best experience I have ever had staying at a hotel anywhere in the world. The accommodations were exquisite and the staff was the friendliest and most helpful group of employees that I have ever encountered. Many thanks to them for making my vacation to Beijing one that I will remember for a long time. Note: The Opposite House is also a wonder of modern architecture.
I liked everything. The Opposite House has met and exceeded all my expectations. From the hall/lobby, bar, restaurants and spa design, to one of the best rooms I have ever had (I stayed in a 70m studio). The photos on the internet are true to the actual hotel. Facilities superb, attention to detail is everywhere, and customer service is of top level, with an incredibly attentive and kind staff. It feels like every possible need has already been thought through on your behalf and you get even before you ask. I had drinks at the bar and food at the mediterranean restaurant, which was excellent. The surrounding area is very interesting and pleasant as well. I will reccommend this hotel to anyone looking for a great place to stay in Beijing. As much as I think about it... there is not a single thing I did not like about this hotel.
Design, location, service attitude. Service level not up to price/other quality.
all the staff are friendly and speak good English and the check-in is informal and novel. The restaurant Sureno has good food and an extensive wine list
Very nice and original hotel. Sculptures in lobby give it character Lobby and bar too dark at night : don't go overboard with the design look & feel...
The room amazingly large. Probably the best Boutique Hotel we've stayed in. Excellent resto too
good design, good atmosphere a little bit not comfortable with the wood bathtub!
Great, clean and quiet location
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
All staff were personable and very helpful to non-chinese speakers. Breakfast was delicious, especially the bircher muesli. Room was quiet and comfortable. Hotel was central and convenient for our visit. An extremely enjoyable experience.
The swimming pool, the location, the garden
The staff were friendly and very helpful. The room was rather clean.
Everything outside of the hotel. Not much.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
This hotel was so luxurious. Although it was luxurious, it was not best.
Super hotel with lots of facilities, nice room and excellent service. It's location were great with metro literary on the doorstep, short walk to several restaurants, and only a short taxi drive to Ya Show market and Sanlitun Village. Prices on breakfast and internet connection were a bit high.
Bra hotell med meget sentral beliggenhet og med bra standard. Har meget bra restaurant i samme bygg. Har bodd der flere ganger. noe gammeldags stil
Det lå sentralt til i forhold til viktige sightseeing steder som den forbudte by. Uventet dyre priser på nødvendighetsartikler på rommene. F eks ekstra vannflaske kostet tilsv 60 NOK, krav om betaling for kaffeposer ol. Utsjekkingen med gjennomgang av kostnader var uprofesjonell.
Liker hotellet godt og det er andre gang jeg bor der. Godt hotell med god pris!
Kort vei til en del severdigheter, hjelpsomhet fra personale på hotellet Altfor harde senger, det var bedre å ligge på gulvet. Tidsangivelser til noen severdigheter bør forlenges, å gå til den forbudte byen tar faktisk 30 min ikke 10.
Meget god service av personalet.
Lobbyen, stor og luftig med café. Restaurantene. Store rom. Viktigst: Sentral beliggenhet. Svært dyr frokost - 21 US dollars.Likte ikke 15% skatt! Hotellet og Booking.com bør endre måten å prise på!
Very comfortable and extremely reliable.
Can't beat this location in traffic-plagued Beijing. Convenient for most business destinations -- with the exception of Haidian. Decor is tired and worn and needs a serious refit. Bedside "control panel" was no doubt cool in 1998, but in 2016 the keypad is greasy and glitchy ------ and I'd kill for a 2 amp USB outlet in the same location...
a lot of in-house restaurant to choose ; western or chinese or japanese.and is connecting to mall.
Clean, modern Services over priced. Room - was allocated a twin, must be the only luxury hotel in the world where twin means twin singles not twin queen size. Furthermore, was told no non-smoking room available at 15:00 hrs check-in yet colleague arrived 1 hrs later and was allocated.
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
A fine example of an international luxury hotel. Everything is at your fingertips.
Impressive swimming pool and gym facilities
The room was not clean enough.
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
The attention to detils, service and location
Good service , super location , unforgettable spa ! Super Hotel!!!!!
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
the room and the spa
Excellent. One pf the best hotels i have ever been in my life !
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
Et veldig fint hotell. Fantastisk beliggenhet, kort vei til alt av interesse.Vi bodde på et standardrom. Rommet var stort og fint. Hele hotellet fremstår som nytt, og personallet er veldig hjelpsomme og ikke minst blide. Engelsken er kanskje ikke helt på topp, men alle prøver hvertfall, til og med vaskedamene.Det er 2 restauranter på hotellet. Prøvde ingen av disse, da det er masse billige og bra restauranter i området.Bestilte room-service en kveld, og det var veldig bra. Metroen ligger omtrent i kjelleren, så det er ikke noe problem å komme seg rundt. Taxi er selvfølgelig også et godt alternativ, men må regne med ganske mye tid i kø. Metroen koster 2 kroner og er en veldig bra måte å komme seg rundt på. Mye hotell for pengene
Ble tatt godt i mot av personalet, og alle var veldig hjelpsomme. Flotte og store rom. Frokosten var veldig innholdsrik og god. Den var vært pengene. Hotellet lå igangavstand til shopping, Himmelske fredsplass og Forbudte by. Vi absolutt anbefale dette hotellet til andre.
Jeg likte veldig godt at det var sentralt i Bejing. Rommene var fine. Prisen var ok Det kunne kanskje vært noen flere treningsapparater.
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar The sushi restaurant
The ambassor was very helpful in sorting out places to go and problems with myroom They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
Location and ease of getting around main tourist spots, good service and attentive staff.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Free wireless throughout the hotel. Free bottles of water.
Location, staff and facilities were super.
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing. We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
awesome location, great ambience, great service
Beautiful place, feel like at home, nice staff, convenient location. Have to walk a little bit from the taxi since that Hutong is very narrow. Hope that 15% service fee will be added inton room rate directly instead of find it when checking out.
the room is clean and quiet. above of all, the staffs were awesome!
Beautiful atmosphere in old part of Beijing in restored traditional house. Staff extremely helpful, organising train tickets, taxis etc. and advice on area. Good breakfast buffet provided Not really a "don't like", but, being located in the alleyways of the old town, it is difficult to find and taxi drivers are not aware of it. Worth the trouble, though, once you get there! The owner (or manager) has two dogs which appear to have the run of the premises, including, sometimes, the restaurant. Not so good, particulalry if you don't like dogs.
I loved the space and the environment at the Courtyard 7. Staff was very friendly and helpful. The location in the Hutong area is very close to alternative shops, cafes and bars. When at the hotel we bought tickets to the Beijing Opera. Sincerely I consider to pricey for the value, since it was a touristy, short imitation of the real one.
The staff at Courtyard 7 were some of the most helpful that I have come across. They arranged day trips and onward travel arrangements, and went out of their way to make sure we had a delicious evening meal on our late arrival. This was an oasis in the middle of busy Beijing; a peaceful courtyard where you would find it hard to believe that the bustle of Beijing daily life is going on just outside the door. It was a little hard to find, and the hotel had to talk the taxi driver in.
Very helpful staff When we arrived we were told we would have to stay at another hotel for the night as the guest in our room could not move until the following day as they had a bad leg and were elderly. This wasn't a real problem and the hotel paid for our transport from the airport and gave us a free dinner. When we did get our room in Courtyard 7 we spoke to some fellow guests who were told the very same thing and also had to stay elsewhere the same night as us. This made me wonder if they were telling the truth or had just double booked us. Having said that, everything else was fantastic.
Nice and clean room Very poor front desk staff I waited about an hour just to bill one invoice rather then three different invoices and at the end I gave it up and paid three different invoice separately.Nothing to do around the hotel.
Very nice hotel, friendly stuff and a good location to reach all poi in Beijing. Often fully booked so make sure to have your room in advance.
nothing much at all, my room was unhygnicsally dirty and the service was the worst I have ever experineced. (I travel an average of 120 to 150 days a year See above
Very nice hotel, comfortable, valuable only in promotion
The hotel staff are very nice. Room are clean and got everything. Internet access and other facilities such as hairdressing and coffee bar are expensive. The room is a bit small.
The location of this hotel is excellent. They are renovating their rooms, which were looking a little tired. The staff is helpful, despite the limited amount of English spoken. Maps in a Western language available at the concierge would be helpful.
Tidiness and staff was quite helpful. The hot water treatment and shower facilities were attractive The water of the swimming pool was cold. Conciege people didn't know well except booking coach bus. The location was near the end road so it was hard to get taxi and the staff didn't help much. Choose this hotel if have arrangement prepared for car or know the way to subway to get around.