Beijing Hoteller

Fordeler: Everything. This hotel is just perfect! Room was very nice and confortable! Food at breakfast and brasserie was excellent! Excellent pool! Very nice and polite staff! This is where I will ...

Ulemper: Nothing.

Fordeler: Room, facility, food, and the service are superb. The staff are very caring, and professional. The hotel has great Chinese architecture elements in it and it is elegantly deisnged

Ulemper: The hotel provides bikes to the guests. Bikes are super good. However, I didnt notice they are Land Rover bikes until I tried to lock it somewhere randomly on the street. Then going around with such a...

Fordeler: great attention to details, nice gym, the staff are all very friendly and helpful. Also, the book selection in the room is great.

Fordeler: Very nice facilities, nice design and very good rooms

Ulemper: not sure if the price matched the services received.

Fordeler: incredible hotel

Fordeler: Great location and great staff. A true 6 star hotel!

Ulemper: It took a while for the staff to bring an iron and ironing board.

Fordeler: Love the services provided such as spa, gym and a lovely swimming pool. Morning breakfast was superb with a variety of choices ranging from east to west. There's also restaurants available and one...

Fordeler: A truly fantastic stay, couldn't rate it more highly.

Ulemper: Nothing - a perfect stay.

Fordeler: One of the best hotel I have been at. Fantastic

Ulemper: Nothing

Fordeler: The room was large, many great details of heart.

Fordeler: Absolutely adore the personalized butler service. Nice breakfast food in the manor club lounge.

Ulemper: Nothing.

Ulemper: Internet Services was poor

Fordeler: Great facilities ,service, location

Ulemper: Food in the lounge could be a bit better.

Fordeler: The staff, facilities, restaurants and view were amazing. A really great place that I cannot fault.

Ulemper: Nothing it was all amazing

Fordeler: Location

Ulemper: Dirty rooms, dilapidated amenities. I was staying there several times in 2012. Hotel made duck dive!!

Fordeler: Location, full underground access to subway line no 1 and 10. Important during cold winters and/or bad air quality Hotel facilities are new, room has blinds for total darkness

Ulemper: Couldnt have a connecting room based on my booking

Fordeler: Location & staff

Ulemper: Bed

Fordeler: Probably one of the best hotels I have stayed in, and as a 54 year old business man that is saying something. Of particular note was the exceptionally good service. A concierge guy called Bobby was ...

Ulemper: The only very minor complaint is that the room keys often didn't work, especially when using it in the lift to get your hotel.

Ulemper: when I got there they can not find booking and not helpful has to wait until an hour until 1:00am. Next day no apologies or said anything

Fordeler: - help with lost iPhone - they traced taxi from CCTV, called police and got my phone back !!!! - view spectacular - spa - cool - food - v good

Fordeler: Facilities in general & swimming pool. Staff and concierge were very helpful. Excellent service.

Ulemper: Food at restaurant and cocktails did not meet our expectations.

Fordeler: Personal greetings by staff (Richard) with indonesian language made us special.

Ulemper: Front office should speak english more fluently

Fordeler: Smart hotel with beautiful rooms. Looks great inside and out our room was large and very comfortable and super quiet. The carpets all feel luxurious as you walk upon them and the bed linens are very...

Ulemper: Breakfast lacking freshly prepared local fruits, lots of tinned stuff and sliced melon, shame when huge juicy peaches were in season.

Fordeler: Great hotel, beautiful interior design and very clean and spacious. Great place to relax after the noise/pollution of touring in Beijing. Also good location - walking distance to the Forbidden ...

Fordeler: Room space was very good, spa and swimming pool was excellent

Ulemper: Breakfast could offer more variety

Fordeler: Great room,clean and has everything you need for 5 star hotel. Conceireage staff were excellent.Sandra was the most amazing,professional and friendly .She should be the face of the hotel and for sure...

Ulemper: Western Breakfast options were limited.Sufficient but not great

Fordeler: Breakfast was not included but when opted for, is quite opulent. The bed was firm but not rock hard The employees english was of a high standard Just across the way is a bar/cafe called Drunk. ...

Ulemper: That I couldn't stay longer

Fordeler: Loved the olde world feel of this hotel. Staff are friendly and helpful. Location is perfect with all transport options close by, and a short walk to shops.

Fordeler: Amazing breakfast with a huge variety of both Chinese and Western dishes. Opulent, extravagant facility at a quite reasonable price. Super location near Wangfujing, Forbidden City, and Tianamen Square...

Ulemper: Some of the customer service staff did not speak English very well. But I could always find someone on duty who spoke English well enough that I could communicate.

Fordeler: Good breakfasts even for several days, good restaurant in the evening if you are not in the mood for going out. Large room and bathroom, well equiped. Calm room, good bed. Location -2 minutes to the ...

Ulemper: Most disappointing was AC in the room. we put 5C on it but even in this case it was hardly colder than 20C+ in our room. They tried to fix it but i don't think it's something they can chage...

Ulemper: Frokosten var alt for dyr.

Fordeler: Fantastisk hotell med utmerket beliggenhet. Et svært serviceinnstilt personale som ga gode råd og god veiledning. Deilig frokost med alt man måtte ønske, og mer enn det. Familierommet var stort med ...

Ulemper: Ingen ting. Alt var perfekt.

Fordeler: Amazing!

Ulemper: It was perfect. No complaints

Fordeler: Breakfast and staff

Ulemper: No YouTube and twitter and Facebook access

Fordeler: very clean. great service. nice facilities.

Fordeler: Outstanding level of service, staff were very obliging as well as being very friendly. Check in and out was very fast and easy, and I felt very welcome to their hotel. Would definitely recommend to ...

Ulemper: The layout of the hotel was slightly confising but not so much to affect one's stay

Fordeler: The Kerry fitness center is outstanding.

Fordeler: executive lounge is nice

Fordeler: Fitness club is the best i ever seen

Ulemper: Fitness club and comfortable bedroom

Fordeler: A comfortable and nice experience.

Ulemper: Restaurant in the hotel is kind of expensive.

Fordeler: Kerry sports facility is excellent.

Ulemper: Too many tours checked in and kept staff too busy. it makes me feel under-serviced. Mgt should use staff capacity below 90% to ensure the quality of their service. Shops nearby with longer opening...

Fordeler: The room was great. Very spacious and comfortable. The staff was very friendly and helpful.

Ulemper: The breakfast at the Kerry Kitchen was probably the worst breakfast I've ever had in a hotel. Most of the food was either cold or completely overcooked. I tried the club room, but it was full of ...

Fordeler: Excellent service: the most professional service we received in the restaurant next to the reception, the manager there being extremely friendly, conveying the service of a five star hotel, indeed - ...

Ulemper: Everything was great Like in all places in China, the lobby was a bit too chilly - but one get's used to it

Ulemper: Service was mediocre, nothing compare to other Park Hyatt. Toilet wasn't properly clean.

Fordeler: views are good and locations is ok

Ulemper: They charged us twice for the rooms - we paid when we got there and when we checked out after they insisted rudely I hadn't paid when I arrived. The pool had glass in the far right hot tub and I ...

Fordeler: Beautiful hotel with spacious, modern and clean rooms.

Ulemper: Although the pool was nice, there was a thick layer of green scum around the edge of the jacuzzi. When I sat at the edge it wiped all over my back which was pretty unpleasant and not something I would...

Fordeler: Fantastic Hotel

Ulemper: Beware if you book via Bookings.com you will not receive your hyatt points. There should be a disclaimer about this point on Bookings.com' s website informing potential travellers about this fact...

Fordeler: Great hotel - great location - friendly staff

Ulemper: Entrance to the hotel is a little tricky to find

Fordeler: Luxurious, comfortable for the same, safe place. Great decor. Great hotel

Ulemper: Nothing

Fordeler: Stylish + impeccable. Incredible views across Beijing.

Ulemper: Perhaps my room had not been used for a while - it felt very cold and was hard to warm up with all the marble and glass.

Fordeler: Location View Decor

Ulemper: Telephone number listed on website goes straight to voicemail, then full inbox, then re-routed to switchboard - unacceptable Staff's command of the English language Lack of basic spirits ...

Fordeler: Very comfortable, very convenient .very clean.

Fordeler: Very Nice Modern Hotel Excellent great location great room great breakfast Club floor access was excellent

Ulemper: No Complaints

Fordeler: breakfast was great

Ulemper: miscommunication

Fordeler: Its a very well maintained hotel with efficient and helpful staff. I had to use the Express Laundry service so I could have clean clothes ready for the morning, after checking in at 2am. Everything ...

Ulemper: I cant think of anything that needs to be changed here.

Fordeler: Property is extremely close to a tube station and shopping centre. Everything was within walking distance. Overall the experience was great. All staff were friendly and try as hard as they can to get ...

Fordeler: Very spacious room, extra-comfy bed, well equipped gym with awesome view on Beijing CBD and wonderful choice of breakfast.

Ulemper: Nothing particularly

Fordeler: Breakfast was great. The hotel is in great shape and service was excellent.

Ulemper: Nothing really

Fordeler: Very nice hotel, friendly staff and conveniently located.

Fordeler: The front desk staff, the concierge , the rooms

Ulemper: Nil

Fordeler: The staff was extremely attentive and the accommodations were luxurious.

Fordeler: I think this was the best hotel I've ever stayed at.

Ulemper: I was told the mini bar was free. But it wasn't. I was surprised by the bill.

Fordeler: Booked club level room which included club lounge with happy hour dishes with wine, beer and spirits. Nice selection of dishes to include hot foods. Breakfast also included with club room was the magnum opus with a wide varied offering of classic world breakfast menu.

Ulemper: Hmmm..can't say ..not really any gripe other room air on was too cold.

Fordeler: The hotel is a very cost effective alternative for CBD hotels. Quick subway ride up the line 10 to CBD. Great value for the price compared to other CBD hotels. Quality and service are quite good.

Fordeler: Great location and breakfast

Fordeler: the bed is fine and comfortable. Breakfast is not applicable as it's not included! We were given some 'cards' to draw but not lucky enough to get breakfast or upgraded!

Ulemper: it would be nice to have fruits in my room upon checked in. I did call later and appreciated the fact that they did send me some eventually! Thanks!

Fordeler: Executive club lounge food and beverages excellent standard. Staff very helpful

Fordeler: spacious room comfortable bed the placement of adequate mirrors is satisfying

Ulemper: the absence of welcome fruits the absence of bidet for the toilet

Fordeler: The concierge- They were extremely supportive as the language barrier affected my ability to obtain transportation to many areas in Beijing. Claudia specifically was like my personal executive ...

Ulemper: The room was clean, and the cleaning ladies were very nice and helpful but in the room you could smell fried food all the time which was unbearable. Check your ventilation! What is more, Marriot keeps...

Fordeler: Breakfast, Location, Hospitality (Birthday cake!)

Fordeler: The room facilities and the hotel staff

Ulemper: Breakfast does not cater for wide variety but limited choices mostly Chinese or far eastern

Fordeler: very clean, modern room; shower/bath very big and comfortable with all the toiletteries required, a good 5 star hotel, fast internet, good (for my trip) location; close to the metro; helpful stuff...

Ulemper: had a problem with credit card terminal on check-out (technical issue) - had to wait for manager and other terminal for my card to be used; the hotel bar was expensive (but I knew what I was buying) ...

Fordeler: English cummunication spically at reception.

Ulemper: Free breakfast and also muslim food availblity.

Fordeler: The fitness center inc pool, steam, hot tub, and dry sauna.

Fordeler: The hotel is well run and the staff is helpful and available. Property of the English language is widespread which makes life easy for foreign travelers. Location is central, minutes away from the underground line that connect to the financial district. English TV channels. An all around very good value for money.

Ulemper: For business travelers, don't get to the breakfast after 07:30 am, it can get pretty packed and the service suffers from a bit of overloading.

Fordeler: If you like minimalism and modernism without sacrificing comfort, this is the hotel for you. Also a solicitous and helpful staff. We ate in all the restaurants and the food is excellent. A ...

Fordeler: Like coming home

Fordeler: Great location+Bright room+Comfy bed

Ulemper: If there are electric outlets for chargers near the bedside table would be nice.

Fordeler: Excellent overall experience! A beautiful design hotel, amazing staff, calm, minimal atmosphere, geat restaurant and excellent location. Thoroughly recommendable

Fordeler: All very very good!

Ulemper: There is a kettle in the room but no where you can find the plug to make it work The light switch for the toilet is too far away from the actual toilet room too ...

Fordeler: Good clean modern hotel.

Ulemper: Overpriced.

Fordeler: Fantastically friendly and efficient staff who couldn't do enough to help. Spacious rooms with very comfy beds. Superb breakfasts.

Fordeler: Location is perfect, right in the heart of sanlitun. A short walk leads you to a huge variety of stores and restaurants. Property was very high end, service excellent and comfortable.

Ulemper: Sound proofing could have been a bit better. Sanlitun is the heart of the foreigner nightlife in Beijing, so there are a lot of people outside at night and noisy. The lower floors can hear them, ...

Fordeler: Friendly service, unique hotel and swimming Pool large enough to do lengths.

Fordeler: Next to my meeting place, good location. Booked a suite and it worth it, large living and bathroom. Accessability to general commerces requires a bit of walk, across Main Street. Starbucks is ...

Ulemper: Construction nearby. Cannot charge bills from on-site Japanese restaurant bills to my room.

Fordeler: The service was outstanding from the staff!! They were very knowledgeable about the tours, places to eat and visit according to your needs. The Burning Noodle was one of the best noodles I've ...

Ulemper: For the lunch buffet it didn't have enough asian desserts, variety of food could've been a bit better, would've been great to have an ice cream counter.

Ulemper: Level of spoken English

Fordeler: We stayed 1 night in an Executive Deluxe Room. This was our lazy day in Beijing after travelling around for about 2 weeks. We liked: + super comfy bed - best we had in Beijing/Harbin/Xi'...

Ulemper: Not much we didn't like. We spent most of our day lazing around and eating. The St Regis is a great place for doing that.

Fordeler: Cleanliness Specious rooms Location Staff

Ulemper: Nothing

Fordeler: Wonderful helpful staff. The best staff i have experienced at any Chinese hotel.

Fordeler: In room facilities and the well mannered staff.

Ulemper: N/A

Fordeler: excellent staff support, cleanliness, roomyness.

Ulemper: Food expensive. An otherwise excellent location marred by traffic regulations that forbid a turn into the street from the opposite side of the main road. A long long roundabout detour is necessary ...

Fordeler: Butler service, including ironing. Fitness centre and nice swimming piolho

Ulemper: Very limited English skills Tried to get a táxi and the frint door tram was not able to call one or to get one in the street. I had to do iy by myself two or three times.

Fordeler: This hotel is just amazing, located in a safe and high-class area near many embassies. It's a Less than 6 minute walk to the subway station, less than 40 minute walk to Forbidden City and ...

Ulemper: Nothing

Fordeler: The location was great, about 10 mins walk for Wang Fujin street, and the hotel building is just over the subway station.

Ulemper: Rooms don't look like the photos, they are much smaller and don't really accommodate families like mine, the house keeping needs more training. The Breakfast was not that good and very few ...

Fordeler: Location, staff, food and accommodations were wonderful!

Ulemper: the longer taxi ride to and from the airport.

Fordeler: Great location, friendly and helpful staff, kids pool in addition to adults pool--big plus for family with small kids. All in all we are very happy with our stay, and we recommend this hotel to ...

Ulemper: visible wear and tear in room facilities.

Fordeler: Everything was perfect, wonderful breakfast

Ulemper: Nothing

Fordeler: Comfortable bed, and cosy room

Ulemper: Breakfast is not fantastic, but it is ok

Fordeler: The Regent Club was very nice amenity. The food at breakfast and in evening was very good at Club. The room was very large and well appointed. Service was very good. The gym and pool area very nice...

Ulemper: Had to move rooms because the city side of hotel is very hot and AC could not keep up so we didn't sleep as we were too hot. The other side of hotel is cooler but looks into office building. So ...

Fordeler: location, helpful staff

Ulemper: need cash for so much

Fordeler: We liked the French Press coffee first thing in the morning. However, we had to keep asking for replenish the coffee ground instead of it being done automatically every day! The concierge Buck Wu ...

Ulemper: I speak fluent Chinese. But my friend does not. And she had difficulties in communicating with the staff. May be the staff could have a bit more training in English if this hotel is aimed at foreign ...

Fordeler: Wonderful room with complete amenities, lots of varieties for their buffet breakfast. A metro station just locate next to the building.

Fordeler: The size of the bed.

Ulemper: Nothing.

Fordeler: Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!

Fordeler: Plassering , standard og utsikt.

Fordeler: Fantastic location - easy to walk to local tourist sties, shopping and food areas. Having a shopping mall beneath the hotel was fantastic. Staff at concierge and front desk were great and very ...

Ulemper: The floor plan was confusing and I often got lost on my floor - maybe better signage would help. I thought the breakfast area was also confusing with different items in different places. The ...

Fordeler: Buffet breakfast was brilliant and included in price. Lots of choice. Room facilities - we had a 2 bed suite with a full size fridge freezer so we could buy drinks and snacks. The leisure ...

Ulemper: Nil

Fordeler: Food was top quality

Ulemper: Break fast options

Fordeler: The hotel was located in an extremely convenient location. It was only minutes away from the central shopping area. It was really close to major attractions such as the forbidden city. The hotel is ...

Ulemper: None.

Ulemper: Not much choice of food.

Fordeler: Location.

Ulemper: Bathroom is too small and the water splits all over when using the sink to wash hands and face. Toilet is too close to the shower. Celling is low enough to feel depressing. On top of it, the mattress...

Ulemper: Nothinge all excellent

Fordeler: the rooms were comfortable and there were a lot of lifts so we never had to wait for it. But the main attraction was the pool. it is truly an attraction in itself. worth a trip on its own

Fordeler: Amazing gym and pool area. Equivalent to a proper resort in the city.

Ulemper: The Wangfujing area is a major tourist area. While its close to the Palace Museum so convenient, the immediate walking around around the hotel is extremely busy with tourists, so not quiet and ...

Fordeler: We love the pool. It's like an oasis.

Ulemper: The breakfast buffet was very expensive

Fordeler: Sentral beliggenhet, super servise, flott hotell

Ulemper: Intet.

Fordeler: Worthy of a five star hotel. Staff very courteous and efficient.

Ulemper: Although courteous and efficient, the staff appeared stiff and lacked warmth in their interaction.

Fordeler: Big room, great breakfast, tasteful interior design, location & great burger from room service

Ulemper: stay there for 4 nights, but the room cleanliness is not good,actually quite a disappointment for a 5 stars hotel.

Fordeler: Every detail of the hotel was impeccable. Lobby, elevator, room, bathroom, decor, rooftop bar, quality of original cocktails, breakfast, concierge assistance setting up tours, etc. In other words...

Ulemper: Nothing bad to say - Perfect on every level

Fordeler: Spacious room residence lounge.

Ulemper: View from room, replenishment of food was poor in the Buffett restaurant

Fordeler: The hotel exceeded my expectations. Everything was top notch and the room was huge. The location was safe and perfect. I really enjoyed my stay and since we were 2 women alone in Beijing, I was very ...

Ulemper: Nothing

Fordeler: The hotel is located close to Tiananmen Square and the Palace only short 15 min walk and shopping centre around the corner, staff were attentive.The hotel has a rooftop bar which is fantastic great ...

Ulemper: Was advised when I arrived that I had booked 2 rooms and been charged for both already. I informed staff this was not the case and they advised they will look into this, as yet still no response from ...

Fordeler: VERY MODERN HOTEL WITH A VERY NICE ROOF TOP BAR AND AN EXCELLENT CHINESE RESTAURANT.A SHORT DRIVE TO BEIJING SOUTH RAILWAY STATION.

Ulemper: THE CHECK IN FORMALITIES TAKE AGES.

Fordeler: The rooftop bar and club benefits were great. The breakfast was delicious. Rooms get comfortable.

Ulemper: A bit far from a metro station and main sights about 15 min walk

Fordeler: Great

Ulemper: nothing

Fordeler: The hotel was as described. We were upgraded to a beautiful large room. The Residence Club Living Room provided an excellent cooked breakfast and Happy Hour with food each day. The view west across ...

Ulemper: Everything looks beautiful. Our room had a separate full lounge room but the seating is not comfortable.

Fordeler: Veldig bra beliggenhet med kort avstand til flere severdigheter, fantastisk takterrasse, moderne hotell, store rom, hyggelig personale.

Ulemper: Harde senger, luktet røyk i gangen utenfor rommet

Fordeler: Flott frokost og store og fine rom

Fordeler: Excellent facilities. I stayed for eight nights over the Chinese New Year. The club lounge was nice and quiet, but the food variety stayed the same for all those days.

Ulemper: The downstair restaurant was a bit noise with kids and families. Some of the doormen lacked enthusiasm for service. No one greeted me or helped with luggage, my brother did all of the loading unloading, which was a pity for a five star hotel.

Fordeler: Expensive breakfast buffet option with no light alternative for continental breakfast

Ulemper: No on sight basic shop facilities for essentials Restricted access to business lounge facilities - inconvenient when meeting multiple visitors at the property.

Fordeler: This hotel environment is really nice!!! Everywhere is so tidy and clean!!

Ulemper: The breakfast could be more western options, not only Beijing foods, also could be provide more dim sum or rice roll there

Fordeler: Nothing

Ulemper: Room is small and dirty, Staffs are not nice.

Fordeler: The club floor was nice.

Ulemper: The property felt dated. The pool and gym were out of service during our stay.

Fordeler: Room are very nice and comfortable.

Ulemper: Very, very poor internet connection.

Fordeler: overall .. All good enough

Ulemper: Swimming poor water may be can adjust up 30 degree ...

Fordeler: Friendly staff , good selection of restaurants and bars . Great (indoor pool) and gym . Didn't use spa but it offered large selection of treatments.

Ulemper: Not enough lifts . Very hard to get a taxi. Shame no outdoor pool. Breakfast and canapés on club floor very average .

Fordeler: Best shower in the world!

Fordeler: Rooms are amazing, high ceilings and high end furnishings. Interior of the entire hotel is very well done. Pool and gym are perfect for this type of hotel.

Ulemper: Check in - they charged us for the room and deposit even though the room had already been paid for when we booked it. Tried explaining this to their staff and then manager and they could not ...

Fordeler: Not much. Typical chain hotel.

Ulemper: In this day and age for US$300 without free wifi is downright daylight robbery. And there's no free breakfast with this rate either! Even when the check in staff said I overpaid using booking....

Fordeler: Cocktails at the bar in level 5 were yummy.

Ulemper: 1. Breakfast varieties were basic and limited. For the price you're paying. I have had a lot better. 2. Bookings website stated this hotel offers free Wifi. When I checked in, the concierge ...

Fordeler: Excellent location for sightseeing and shopping

Fordeler: Perfect location, shopping malls & restaurants nearby, big and nice room, cleanliness, facilities, friendly good-english speaking staff.

Ulemper: Only discomfort I found was thin walls. You can hear some of your neighbours activity.

Fordeler: Bed was AMAZINGLY comfortable. The staff were very accommodating and polite also.

Fordeler: Good location. Walking distance to amp shopping mall and wangfujing walking street. Lots of local food .

Fordeler: Good

Ulemper: Lack of maintenance, facility in the room very aged, tv is blurred

Fordeler: Space in the room is bigger than the average room size in China.

Ulemper: There is no free wifi, and the connection is unstable, either!