Det var veldig reise, Abefales IKKE
Fordeler: "Left and arrived on time - crew were friendly"
Ulemper: "The food was nice but no vegan option"
Fordeler: "all fine, on time and staff pleasant"
Ulemper: "minimal food but that seems to be the norm these days"
Fordeler: "On time and clean throughout, staff all pleasant."
Ulemper: "Food a bit minimal but the flights are all quite short so not a problem"
Fordeler: "Efficient, quick, great staff"
Ulemper: "Baggage claim took too long and my baggage broke :("
Fordeler: "Meget dårlig seteplass. Harde seter som er direkte vonde å sitte i. Ingen støtte for nakke (høy person). Lav takhøyde i setet."
Ulemper: "Lavt støynivå. Nytt fly ...."
Fordeler: "Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again."
Ulemper: "We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had"
Ulemper: "Tar alt for lang tid med å få bagasjen"
Fordeler: "The bit of chocolate, very good dark chocolate."
Ulemper: "Forsinkelser pga korresponderende fly"
Fordeler: "it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed."
Fordeler: "Punctual, comfortable and good service"
Ulemper: "Slightly long queue in security. No food provided onboard only coffee/tea"
Fordeler: "i had room, the flight was on time, and the crew friendly."
Ulemper: "Got what I expected."
Ulemper: "All was good. They should keep up the good service"
New 737 and seats too confining
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!
Fordeler: "Staff were polite"
Ulemper: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Ulemper: "Nothing. Flight was amazing"
Fordeler: "Nice crew, good food."
Ulemper: "Both bathroom were not working in business class area."
Fordeler: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Ulemper: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Fordeler: "Fast boarding"
Ulemper: "Slow in refuelling, got us delayed for 40-"
Fordeler: "KLM STAFF WERE VERY PROFESSIONAL"
Ulemper: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Fordeler: "Great airline"
Fordeler: "Crew was great and helpful despite oversight in my special meal."
Ulemper: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Fordeler: "Seat was comfy and spacious for economy class"
Ulemper: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Fordeler: "Great crew, comfortable seating with enough leg room."
Ulemper: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Fordeler: "The friendliness of the crew"
Fordeler: "Pleasant flight"
Ulemper: "We were delayed & missed our connection"
Ulemper: "There was no wifi on flight"
Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Ulemper: "Delays, took my hand luggage into the hold,"
Ulemper: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Fordeler: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Ulemper: "The flight was cancelled and had to be rerouted on United Airlines."
Fordeler: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Ulemper: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Fordeler: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Fordeler: "Everything is alright"
Fordeler: "Gaps between seats are very narrow."
Ulemper: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Fordeler: "Nothing to mention"
Ulemper: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Fordeler: "Crew was excellent -kind nice and very attentive"
Ulemper: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Fordeler: "Good entertainment options. Nice flight attendants"
Ulemper: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Fordeler: "Interior of the plane was clean. Smooth landing."
Ulemper: "Pilot did not avoid turbulence"
Ulemper: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Fordeler: "Nice crew; clean plane; decent dinner"
Ulemper: "No entertainment system; insufficient knee space"
Fordeler: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Ulemper: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Fordeler: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Ulemper: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Fordeler: "Short flight with good communication."
Ulemper: "Nil to complain."
Ulemper: "Crowded seating, wake-up for breakfast service two hours before arrival"
Fordeler: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Ulemper: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Ulemper: "Amesterdam airport employee was really rude"
Fordeler: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Fordeler: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Fordeler: "On time."
Ulemper: "No negative"
Fordeler: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Ulemper: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Fordeler: "The cabin crew were fantastic and funny"
Ulemper: "Tiny seats"
Fordeler: "Food and staff were great"
Ulemper: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Ulemper: "Kommer ikke på noe"
Fordeler: "Boarding was very efficient."
Ulemper: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
We had a 4 hour delay and wizz Air provided no help or information at the airport.
The flight was delayed, the aircraft was changed last minute and my partner and I got separated, though we paid for the emergency exit seats. Accidentally I spot it and then it was sorted out.
Eveything as expected, professional and on schedule
I voli sono sempre in ritardo.
The crew was exceptionally kind. Communication in terms of gate changes could be better
Fordeler: "The crew was ok. The seats no conmfortable."
Ulemper: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Fordeler: "Fast and smoothy check in"
Ulemper: "After arrival to budapest not platformy ready and waiting over 10minutes"
Fordeler: "Boarding took forever and we were an hour late"
Ulemper: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Ulemper: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Ulemper: "Not having a 3+ hours take off delay"
Ulemper: "Flight was over booked"
Fordeler: "crew and boarding was nice"
Ulemper: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Ulemper: "Flight was late abolutnie 1 hour"
Fordeler: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Ulemper: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Ulemper: "Delay on departure and no bus at arrival"
Fordeler: "Ok flight"
Ulemper: "Comply with departure times"
Ulemper: "Both flues were really delay really disappointed"
Ulemper: "Space between the seats."
Ulemper: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Fordeler: "Price of ticket"
Ulemper: "Seats are terrible."
Ulemper: "The flight was delayed for 40 min"
Fordeler: "Kind stevards clean plane no delay"
Ulemper: "More comfortable seats but this is low cost company :)"
Ulemper: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Fordeler: "Everything went to plan and we were very happy"
Ulemper: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Fordeler: "Everything was ok"
Ulemper: "2 hrs late and we missed all our following connections as a result."
Ulemper: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Fordeler: "Plane new & in good condition"
Ulemper: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Fordeler: "Nice crew"
Ulemper: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Fordeler: "It flies direct to the airport that I wanted to go to."
Ulemper: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Fordeler: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Ulemper: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Fordeler: "Maybe the food selection and the price of it."
Ulemper: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Fordeler: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Ulemper: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Fordeler: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Fordeler: "I liked that I got to my destination in one piece."
Ulemper: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Ulemper: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Fordeler: "Everyone was really friendly and accommodating to my needs"
Ulemper: "40 minutes late taking off - sitting on the plane"
Fordeler: "Nice crew"
Ulemper: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Fordeler: "We arrived safely"
Ulemper: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Ulemper: "Hidden fees"
Fordeler: "The journey took less than it supposed to. Amazing service"
Ulemper: "Long wait in line to get on the airplane, No bathroom availability!"
Fordeler: "Staff were friendly, when they weren't trying you charge you for everything"
Ulemper: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Ulemper: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Fordeler: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Ulemper: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"