We liked the friendly staff. Rooms were clean and comfortable. I would definitely come back and stay with my family .
Great value for money. Comfortable and Spacious rooms with balconies. Great location for sushi. Good resturant and breakfeast Resturant and room service are off for monday and Tuesday
Beds are comfortable and is in a good location. Under renovation, the AC wasn't working so we had to sleep with the door open, which is loud outside
The staff was very friendly, and the common areas (japanese gardens, lobby etc) were all well designed to create an upscale appearance Our room looked like it had been neglected by the maintenance staff. The carpet was worn down and ripped, and the ledge along the window was scuffed and chipped. (room 2403)
Location, & staff. Carpet in my room smelled.
very nice hotel in japantown
- Very pleasant check-in experience - Attractive lobby - Attractive rooms - Nice area of town - Decent rates - Exercise room is about what you'd expect from a hotel - Free WiFi is slow, urges you to "upgrade" for a fee
bar and restaurant were closed rooms were nice
The staff were the most friendly and helpful of most of the hotels I've expetienced. We stayed there due to a close relative being in Cal Pacific Medical Center unexpectedaly from out of the area. They were so accommodating and extended our stay when complications arised. The restaurant was great and we loved Bill the bartender. We never felt like we were not welcome. The shuttle to the hospital was invaluable and saved us money in extra parking fees. I would not hesitate to stay here again under similar circumstances. We also enjoyed the restaurants in Japan town. They were wonderful. The only thing we didn't like was the road noise in the room. Our home is in an area that u Is extremely quiet so we are not used to city noises. Mew have traveled extensively and stayed in noisy cities where hotels are much quieter. I must say we are more sensitive to noise so take that into account. We would stay there again if we needed too.
The Japanese decor is calming. Nice neighborhood, walking distance to nice restaurants. Room is oddly designed. TV not easily viewed from bed. And the bathroom is not typical -- I think it has a Japanese influence so perhaps it is a comforting design for those familiar with Japan, but for others it seems strange. A deep thin tub with shower, no shower curtain, then the sink in a middle area that has wall to wall carpeting, and then the toilet in another room that you have to step up and over to enter.
location the lady in the front was not friendly.
Atmosphere, Location. A/C is perfectly setup. Great Shower/Bathroom combo Room next to the ice machine and elevators was rather loud. Pillows felt used and hard. Bed was not comfortable.
The hotel staff was absolutely wonderful! Always trying to be helpful! The decor was very unique and enchanting. The beds were very comfortable.
Very well located...professional staff, very clean and friendly hotel. Japantown is the best and safest way to discover San Francisco. Free Wifi and lcd Tv: Simply perfect Rates are excluding taxes and city tax, so please pay attention to final total
Funky hotel with bed rooms & great beds! The neigbourhood was v. interesting - lots of shops & services nearby but no tourists
Big double beds, the design of the bedroom, location of the hotel in Japantown (calm area of the city), bus stop opposite the hotel, good connections to downtown. Nothing in particular
Funky modern design, good location for Japantown. Nice view Check in was slow and room is pretty spartan, if "funked up" with Japanese kitsch. Although we ordered a King we got two small Queens
we loved the bartender - she was awesome - we talked about saki and where she was from, what her parents drank...she was terrific!!!
Very friendly and helpful staff.
This was the first time that we stayed in a hotel in such close proximity to Japantown and we were not disappointed. The feel of the hotel was that of a boutique-style hotel where the staff was very attentive to our needs. The decor of the rooms were nothing that we have seen before and was such a pleasant surprise. We would definitely recommend this hotel to other travelers to the San Francisco area.
Fun design, good food at Mum's restaurant All was good.
Very nice and modern rooms with Manga on the walls - perfect!
The decor was magnificent. Only problem was in the bathroom the shower was either too hot or too cold. The temperature is difficult to control. Also, they don't offer complimentary breakfast that you would get at a normal hotel. Plus the parking fee was $35/night which was definitely out of our budget. It was convient in location because it's only about 15 mins from fisherman's wharf and 10 mins from Chinatown. I would say my experience was alright with the hotel but I wouldn't stay at this hotel again.
Loved it, can't wait to go back
Its a beautiful old inn. The rooms are huge with nice living rooms and big bay windows. Its the highest bed i've been in. The WIFI kind of sucked so it may not be great for biz travel if you need to be seriously online.
The friendly staff and antiquated-design style. The bathtub was leaking water.
the late check in at 3pm. it would b nice to see that info somewhere. i could have missed it though. Earlier check in would b nice. Otherwise nice place.
Good appearance and style Small room for the money and no AC.
Rooms were clean and staff was helpfull. Reminded me of a quaint European hotel Staff was disorganized, restaurant was expensive, no air condition.
Very artistic No airconditioning There is only one elevator. Can get busy.
I really like the old-time feel of the building and it has been very well maintained. The office staff were kind and helpful.
How unique it is... Rooms small but well organized and works.
Furniture, decoration and bath tub old style . very comfortable in general. The lobby,bar and restaurant beautiful ! Some more maintenance in room, one curtain not working properly, one light not working, fridge a bit noisy and one spider in one corner of the ceiling
It's like you're really staying in someone's mansion! The feel is not like you're in a hotel but in a fancy home. I liked how quiet it was, and tables to use downstairs. Also loved how big my room was with a desk I could use! Most hotels these days dont have workspace. Loved that there was a fridge in the room but the microwave was downstairs in a kitchen area so you ate down there - that way the room didn't smell. Couldn't figure out the thermostat