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Regal HongKong is fair value for money, but a bit annoying since you expect it to be a 5 star hotel. However, the hotel gives you a good location for shopping and dining. Checked in at 4 pm, and was told the room would'nt be ready for an hour. Told them it was unacceptable, and suddenly they could provide us with a room within 10 minutes. Further on, beds are rock hard and they will charge you 170 HKD for wireless internett access...(!)
Fin beliggenhet. Fine rom, lobby og takterasse. Dårlig inneklima på noen av rommene (lukt av mugg el.l.). Treg betjening ved inn - og utsjekk. Dyrt for internett.
Rent og pent. Bra rom. For mye gull og glitter. Vanvittige priser på ekstratjenester (internet, klesvask, frokost, business center).
Nydelig utsikt Svømmebassenget var ute av drift - det bør en få beskjed om når svømming var planlagt som min trimaktivitet
Meget bra hotell, nytt og fint med en fantastisk utsikt.
Utsikten fra Sky Lounge Litt større rom
convenient for shoppings. I do not like the toilet door facing the bed
its in HK best stores area nothing
Location is good. We had Club room at it was big enough for three people. Hotel has terrace with excellent view to HK island. Hotel is getting bit old, there was no wifi in room, TV was small and old.
The rooms were beautiful and the connection between our room and the kids room was crucial in allowing the family to have privacy and at the same time, a shared experience.We were near the heart of the city and it was very convenient. The staff were generally pleasant but lacked the warmth that I think is crucial in making things truly memorable.
Position,position,position,..... a little bit old
The hotel room provided excellent views of the harbour and Hong Kong Island; also very close to shopping and transport facilities
Benefits of the club lounge were excellent, food, service and convenience excellent. Excellent central location. Luxurious & high standard hotel. There was a lot of building noise at the pool area as there seemed to be some refurbishing going on on the floor above the pool level and the open windows meant it was hard to relax there.
they have good service and great location the furniture is out model
Politeness, cleanliness, food Television was very old and tv programmes not very easy to access.
The Location of this hotel which is close to so many vaital things in the city Nothing specific
Large, comfortable rooms and friendly staff. Swimming pool was very small and no out door pool. Location was ok but not great.
view, bathroom, location & staff none
the view from the room it's expensive for no international brand
The Harbour view was uncomparably fantastic If you go there by taxi, most of the drivers were sucks
The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !
Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.
Nice room Housekeeping
Great service and excellent location. Everything was thought about and supplied.
very close to the downtown center shopping mall no swimming pools
Staff were helpful and room was always made up whenever requested.
services & facilities not as good as previous years. hotel run down.
The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.
We loved our room with the view of the park and harbour. It was also close to good shopping and the railway station. The bed and bathroom were very clean and modern. We did not realize it did not have a pool but this didn't matter as the weather was cool.
The CD player in the room is very nice, I happened to buy a disk before I got there, I loved the music and the night view outside the window is goreiouse! Brekafast is not quite good and it is not worth the price they charge!
close to shopping area hotel too old
A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located
Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.
Location Staff attitude and service
The staff were very helpful and happy to help, which was very much appreciated, especially as we were travelling with out twin 3 year olds. Free water & the free extra bed in the room was great.
very nice and comfortable rooms
I stayed for a week and was pleased overall. Decent room size for a Hong Kong hotel. There was a nice king sized bed and the hotels location was ideal. I will be going back.
I am totally dissatisfied with City Garden Hotel Hong Kong. It is not value the money and should disqualify this is the 3 star only. Staff in facilities are very very impolite and cannot speak English. I shall not recommend my friend to stay here.
It is conveniently located however the lobby area is small and noisy. The room rate is reasonable.
overall an excellent hotel location. it's hard to get a taxi at the hotel
North Point location. It is not in the main tourist areas (Causeway Bay or Tsim Sat Tsui) but, for me, it is ideally located and very convenient. Transportation via MTR, tram or bus is just a short walk away and a lot of local restaurants nearby. For the first couple of days there was some construction on our floor and even right next door but only during the day.
The facilities are just amazing. Clean, organized. The bathroom really clean! Overall amazing The check in process could be better
The location was great to get around in Hong Kong. Some staff members were not to helpful
It was discreet and all staff were very friendly. It realyy needs a facelift - the sofas were dirty and it needed a good clean.
The location is ideal for city tourism, Breakfast and breakfast-facilities are first class, superb. Humidity smell in the room, which was partially solved by opening the windows.
Mye støy fra ventilasjonsanlegg eller lignende (rom 2501)
God beliggenhet til shopping og opplevelser. Vennlig betjening. Et helt greit hotell for en storbyferie. Frokosten må fremheves som det beste på hotellet. -
Grei beliggenhet, hyggelig betjening, ok service. låste og ugjennomsiktige vinduer, måtte 16 etasjer ned for å se hvordan været var, ingen mulighet til å lufte.
Location and service. Restaurant timetable. It finish very soon.
Location, location, and location you have to pay for the internet
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Spectacular location; hotel staff very professional and friendly. Overall good services.
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
helpful, friendly and informative staff
Very good location. Close to the fair and to mass transport.
Right at the heart of Wan Chai, the center of night life full of pub and bar and restaurant. Close to MTR - the subway train network. Reception counter is a bit small; the gym and the swimming pool are in the next building.
Convenience of the location Untimely cleaning of the room
convenient location to metro station. easy to go anywhere. the room is still small even it's executive.
This hotel is very well situated in Wanchai. It is just moments walk from the MTR and easy to get a taxi as well. It is not a luxury hotel by any means, but it clean and relatively comfortable. If nightlife is in your plans, you are at "ground zero" for the club scene in WC. Staff is efficient if not overly warm. I have stayed at this hotel and for me it always depends on the price. If I get the room at a good rate, I will stay, if not there are other hotels in the area that are more competitive. When I first stayed here 8 years ago, the hotel was showing signs of wear, now it is firmly planted in the "dated" range. The pubic areas are fine, but the rooms could use a make over. Again, it all depends on the room rate as far as value goes.
Location was good The rooms were smelly. I had a non-smoking room, abd I still could not sleep because of the smell in the room. I asked them to change the room, they did. I found out that the new room was recently renovated. The first room was very old.
It was quiet, staff were available and checkin/out was quick
Proximity to Wan Chai MTR. Spacious room (for HK). Excellent staff. Dodgy area. You're going to get hit on getting into your hotel.
location location location. On the first day they put me into a room with broken AC: it was cooling all the time regardless of the setting so my room became freaking cold. When I reported this I was told that they could change my room the next day so I was forced to sleep in this fridge! I caught a cold and couldn't fully enjoy the rest of my stay. In the new room the bathtub plughole was blocked when I checked in. I reported this and they said they would repair this, but in fact they made only a bit less blocked...
Economic and efficient. Clean.
beliggenhet, vennlig betjening, god frokost Hotelleter under ombygging, ville gjerne fått opplyst det før jeg kom dit,
sentral beliggehet utsikt
Alt var meget bra Litt støy rundt ombygging, men ikke alt for sjenerende
it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....
Great staff anf great service N/A
The hotel staff are not expert , hotel rooms are not clean
Executive loung very poor
the hotel location,facilitis and the good service
Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!
This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.
Location Very old decoration
Staff were very accommodating to our request.
higher pricing in comparision with its hotel condtiion
the staff was not at all helpful, said you booked thru booking.com, so i would get the lowest category room, even though they have diff lower class rooms,
Convenient location on the end of Nathan Road TST
The hotel staff were well trained, all they have good manner.
Very conveniently located on Nathan road close to everything.
Location Alowed late check out - 4pm Good selection of day trips - recommend Check in too long, but in the end did get the correct room (non smoke) and bed (double) Did not reply to my email on transport from the airport Pool too cold
The Hotel was organized; it must have a very good manager The Bed was very clean but the room esp. the floor was not very much clean. I think the Hotel needs renovation.
I have stayed many times at this Holiday Inn but think now that it is a little over priced given that it is over 30 years old hotel and the area where it is located is not that good anymore but it is still a nice hotel and I would stay there again.
shopping, having dinner, and relax at excutive club
Very attractive, comfortable room. Restaurant closes at 12, upper level bar was reserved for a private function. It was impossible for me to have a drink or eat after work.
convenient location to shopping area, walking distance to wan chai area with lots of bars. no free wi fi.
Beautiful view of Victoria Harbour, location close to shopping Nothing wrong
How advance is the technological facilities in the hotel. Very long process in checking in. they didnt want to give us room right away (though we reached there by 4PM), but after insisting for a long while they finally gave us our room.
very new hotel convenietnly located near shopping area. the design of the hotel is very decent. no free wi fi
Location is great, room is quite spacious and bathroom is roomy. Overall I'm very satisfied with the hotel. My booking.com indicated breakfast was included, but it was denied during check in. I had to send e-mail and call manager to clarify this. Btw, coffee at breakfast buffet was sour and tasted like yesterday's coffee.
This is a great hotel in HongKong which is rare Getting a taxi is difficult !
brandnew hotel with good location and view into the "Happy Valley". Great outside pool on the roof. breakfast room too crowded and noisy. Breakfast extremely expensive.
room is big hotel servive is average
Dinner (in hotel's Italian restuarant) was very nice. Also enjoyed the Lion Dance in the foyer, celebrating Lunar New Year. Found bed too hard. Perhaps bed firmness could be assessed as "Western" or "Chinese", to cater for all preferences.
value for money.large,clean room.v good shuttle bus service.would stay again! no complaints
Spacious room and good service. Very friendly and helpful staff. Great Location.
room facilities, restaurants needs refurbishing
Staff is very friendly. TV is too old.
good there are no combs.
Size of the room The Internet was slow and expensive
The shuttle service was impressive, as was the view from our room (1156). The Internet use fees were rather pricey (HK$70/h). We should be able to use it on a 15 min. basis.
river view care for customer
Staff are very friendly and helpful.
good location a liitle bit run down
Location, good value
the location of the hotel
only the location .! the room is not very good and the price is to much for this room.
Big nice rooms, big comfortable bed. Size of room compared to price etc is good-value. un-reasonably expensive internet fee, bathroom not so well cleaned, breakfast buffe was not so good.
Everything really. The Concierge staff were the most helpful I have ever encountered. I would especially like to compliment you on Judy Yu, who really went out of her way to assist me with airport issues. No, it's just great!!
Location, comfort, accessability, ammenities paying for internet service is outdated
Staff very friendly & helpful. Deluxe room was spacious. Restaurant & Cafe very good. Close to harbour walk & restaurants. Good location over all. Only complaint was room carpet very stained & in need of cleaning.
Excellent Staff and location Nothing
Room was just TOO SMALL! I felt I was in a cage.
location hotels in HK are expensive
friendly and efficient concercierge and staff in general
I liked it was directly across the Tin Hua MTR and the tram/trolley was just across too. ( cost 2.3 HKD = 33 cents ) to get around in trolley a good way to see the city. Currency exchange just across the street (offers better rate on money than the hotel does) and the room service was good. Room for 2 people but breakfast buffet was just for 1 person and the choices in buffet not so great especially for vegetarians. The lobby and elevators are way too cold need to turn down the AC. Concierge staff gave me wrong directions Once. And it's $5HKD to print a page if you use the single computer.
Good location overall. Close to MTR. Walking distance to a number of restaurants, parks, library. Gym facility was below average and pool was very small.