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The staff was the best I have ever dealt with at any hotel ever!!! The room was showing its age and felt dirty and needed a thourough cleaning. Great location except the club nextdoor had a band playing until 2am. Close to the city attractions and Fisherman's Wharf. The bar next door was too loud for relaxing at night.
The location of the hotel and the friendliness and helpfulness of the staff. The cleanliness was very good. Carrying my luggage up the stairs
I loved the decorations in the room. It was adorable. Everything was great.
Great staff. Accommodations were cozy, unpretentious, and authentic.
Small size, very European in nature. It reminded us of a place we stayed in Florence. Our room overlooked Columbus street, and we sat at a small table in the bay window taking it all in while observing the sights and sounds of N. Beach and sipping our complimentary sherry.
Good hotel, old but well maintained, very considerate staff. There is no elevator and you have to climb 2 flights of stairs just to get from the street to the lobby -- not easy if you have heavy luggage. I got there around 8 in the evening and there was no one who could help with the luggage. The ads for this place should more clearly indicate these limitations.
The staff were great, it felt very homely and comfortable. We felt very welcome and enjoyed it immensely. Nothing
We love the atmosphere and location of the hotel boheme. The room was very romantic and stylish.
Location in North Beach section of town which was close to transportation and great restaurants; 'Happy Hour' with wine, cheese and crackers; friendly and helpful staff; price was right Room and bathroom was a little small
Staff was very accommodating. Parking was a challenge.
Hotel is in Chinatown, only blocks away from North Beach and a nice (downhill!) walk to Fisherman's Wharf, but the cable car line was close by and provided our return to the hotel. Hotel staff was very friendly and accommodating. Breakfast was continental style (toast, boiled eggs, cereal, coffee). Hotel and room were VERY clean and room was not as small as I thought it would be.
Staff was very friendly.Room was tiny, but given the city it was to be expected. Area of town looks seedy, but never had a problem.
The location. Walking distance to quite a bit. I did not like that they did not help move bags and that the internet was an additional charge. Printing was an additional fee on tp of the internet fee if someone needed.Also the room faced a brick wall and the rooms were not soundproof.
Right between Chinatown and North Beach. Clean, nicely decorated, friendly staff
very clean and central, good hotel for SFO, would recommend it
The location is by far the best part of this hotel. Will be staying there again every time I travel to San Fran to have a good time. Not a very large room or special hotel for anything other than location.
We enjoyed our stay at SW Hotel.The staff was most helpful, especially, Jennifer, at the front desk. The Hotel is very handy to all the shops and eateries(internationally) and within walking distance to churches & public transport.During our stay, we walked everywhere....and it was safe and pleasant. n/a
Very clean and modern. Staff friendly and helpful. The location is excellent and within walking distance to many of San Francisco tourist sights. The value was great - especially for a city hotel. The rooms are a little on the small side, but doe the value I would stay here
The TV could not be heard well over the street noise- volume was locked at low level.
It was in exactly the location i was looking for
The room and bathroom were very clean. The price was comparatively attractive. The windows faced a cement wall; felt like I was underground. ** For bare bones travel to downtown SF, the place was okay. The room was drab. The staff turned off the AC daily so the room was hot each day. Walls were thin; could hear neighboring discussions. The bed was unconventionally firm. Lighting was awkward; one ceiling fixture as primary.
GREAT location. I thought being in China town would be unpleasant form (simply because I'm from NY and being in a densely populated part of town held no appeal for me - especially since I was traveling on business). But I loved it! And the hotel is situated in the strangest but most fabulous block - it's a cross section between China town and a strip of very authentic Italian/Sicilian restaurants. The best food. I ate VERY well and enjoyed the clash of cultures. The staff was so incredibly nice and professional. Very friendly and accommodated my request with no problem. I liked everything. And I'm someone who hates staying in hotels. But this was really a pleasant stay. Keep in mind that I only stayed one night. But still, it was a great stay.
VIEW FROM ROOM 503 WAS GREAT PRICE KINDA HIGH ROOM WAS OLD N RUN DOWN
Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!
location location location, ample room for parking the car safely and friendly staff
Location is great - free parking is wonderful, hotel is nice & comfortable
We had a lovely view of the bridge (Bay?) late at night and in the early morning we could see twinkly lights underneath it. Pretty. Also close to a good restaurant and the Club Fugazi.
We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.
Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....
Awesome location. Room was clean, staff was very friendly. Free parking is a major benefit. We had no issues with excessive noise. Balcony was shared with the room next door, but that was never an issue. Slept great. I will stay here again, no question about it. Wifi connection wasn't the best, but it was free so not a major drawback.
Was a convenient last minute booking. Shared bathrooms, smelly hallways, large roach in bathroom.
location, staff supportivness it's a hostel rather than hotel, wifi didn't work
Npthing Disgusting and overprice. No extra blanquet no nothing
The hotel was among the cheapest we found in that area, which is in a great location ( SF hotels are very expansive ), so we didn't come with too high expectations. The entrace to the hotel has high stairs so it's hard to get in with luggage. The room was clean but didn't feel completly clean. The room didn't had an AC and it got really hot (we stayed during the "Summer" of SF) but we asked, and received, a fan. The staff were nice and as we were just looked for a place to sleep and rest ,with hot shower, we were satisfied with the result. It is important to notice that the area has a lot of night clubs. Our room was at the back and on the last floor so it didn't bother us, but maybe other rooms can get more noisee. The bed spring were a bit too noticeable
I liked a peaceful atmosphere. No one bothered me during my staying. Everything was easy to do regarding checking in and out. Ohhh, for this amount of money , I think everything was great.
We did not like our stay at the hotel at all. The owner was understanding that it was an inappropriate place to be for my family and me. There is almost absolutely no real parking near the hotel. The hotel is surrounded by topless/sex clubs and the area seemed very rough at night. There are lots of stairs to climb.
SF weather was warm. No A/C or fan in room. Was told by staff to buy my own electrical fan for room comfort.
It was right downtown in a great location we could walk to a bunch of shops and restaurants around.
location was ok, loud, dirty, my credit card info was compromised , not sure how... and I am NOT going to ever stay there again!
Cheap Horrible hotel, dirty, noisy, the sheets and all the room smelled bad. I don't recommend it.
Location! location! Couldn't ask for a better spot. Right on the corner of Columbus and Broadway. You can see right down China town! Excellent food in the area and lots of history too! It is right above a strip club, but it is the first nude club ever in the US! Your also only 20mins from fisherman's wharf. Its right in the heart of the jazz area as sell as little Italy so lots of great Italian food. The Stinking Rose restaurant is right across the street and serves every thing garlic flavored. Even ice cream! Over all for the price, great place to stay. I will be back. Shared bathrooms.... more like a hostel then a hotel. Really not that bad though. They are cleaned on a daily.
nothing really. the only this is that is was close to bars/restaurants. it smell like someone was smoking the whole time. people live there! and you dont even have ur own bathroom!