San Francisco Hoteller i Russian Hill

Hotel was walking distance from a lot of locations we wanted to visit. Hotel was clean and bathroom was better than pictures shown. We had a problem with our booking. Hotel staff/manager did not seem like they wanted to fix issue that they created. We requested a specific room(golden gate view) weeks in advance and they denied our request stating they were out of rooms. After I called multiple times to confirm reservation. Later that night I go to the lobby and Over heard a convo between staff and another guest, saying they were going to upgrade him to another room (golden gate view). really?!?! That's not good customer service at all!

We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.

Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....

Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!

The bed was comfortable It was a motel and very overpriced.

Location The family above us was walking around all night and the building is old and you can hear every little noise

Convenient location Telephone did not work, safety on outside door was broken, don´t fall for the breakfast is included, it´s a joke, at most they could call it a snack.

Clean, recently redone, decent value. Cheaper rate if you call the motel directly.

The location was great as it was just a short walk to Fishermans Wharf. The free wi-fi internet was a really great feature. Staff were friendly enough, and although the room was not flash, it was comfortable so it was definitely value for money. There is a sign by reception that says "This area contains chemicals known to the state of California to cause Cancer and birth defects or other reproductive harm."... this was slightly concerning. Also I couldn't work the air conditioning unit but that could just be me :-)