Dubai Hoteller

Fordeler: Location is wonderful facilities great There are mostly all great expect staff communication they need more improvement. Probably they have heavy stresses from management? But I couldn’t feel such a good service.

Ulemper: We always give very positive reviews as our expectations the overall experience boooo We specially requested and booked twin bed anniversary stay. High floor They give us KING SIZE bed and LOW FLOOR 5th floor From Arrival experience to all over experiences was disappointed. Staff have no communication skills Management should care of these . 1,Value of money 2,Always Focus on guest 3,Eye contact 4,geuene smile

Fordeler: Veldig dårlig opplevelse. mareritt. ødela min feiring og min helg.

Ulemper: Det verste hotellet jeg noen gang har vært på. Jeg bestilte for å feire min bryllupsdag og fødselsdag. Vi ble enige om at jeg skal sjekke inn, og etter én time forlater jeg rommet for å forberede et lite arrangement for anledningen og de bekreftet det for meg. Jeg forlot rommet og kom tilbake etter midnatt og de gjorde ikke noe på rommet og alle deres lovnader ble ikke oppfylt eller levert. Stor skuffelse for meg og absolutt min hustru var svært skuffet

Fordeler: All was excellent

Ulemper: Staying longer

Fordeler: Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.

Fordeler: I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!!

Ulemper: Being about 10 away from the city, location is Ok

Fordeler: The clean of room , friendly and high professionalism stuff , foods , prices , room sizes.

Ulemper: Nothing!

Fordeler: staff wad great, very attentive. beautiful views of marina. Lots of restaurant options and can order room service from the restaurants

Ulemper: the dubai marina is a little isolated from the rest of dubai, and with traffic it took a long time to get back to the hotel

Not for business clients.

Fordeler: It has all the amenities.

Ulemper: Staff forgets things such as wake up calls. Something very important as a business traveller.

Fordeler: Et av de beste hotellene i Dubai. De ansatte er det som gjør oppholdet helt utrolig.

Ulemper: Oppholdet var ikke lenge nok.

Fordeler: Modern luxurious hotel

Ulemper: Nothing I can recall

Fordeler: Large room and very clean. Nice brakefast

Ulemper: Nothing

Fordeler: the location quiet

Fordeler: Vi hadde virkelig en flott tid utmerket service,

Fordeler: The bullivard and everything

Fordeler: Loved the perks with complimentary access to Wild Wadi Waterpark and Zero Gravity beach club.

Fordeler: My wife and I are in our late 20s/early 30s and stayed at the JET in Dubai for two nights en route to Thailand for our honeymoon. Dubai is an expensive city, so the cost for a night or two in the JET is on par for other hotels in the area. It's located close to the mall and the metro/train, and it is the epitome of luxury, comfort, and relaxation. I've stayed at the hotel for numerous business trips and insisted we stay there for our quick stop - my wife has had nothing but overwhelmingly positive reviews since we've left. The views, the staff, the room, the breakfast (which isn't included in the price of the room, unfortunately, but is worth it if you feel like splurging), the pool, and the amenities make this a perfect place to stay.

Ulemper: As noted above, it would be nice if the hotel included breakfast with the room, but otherwise there is nothing I can say that I didn't enjoy.

Fordeler: The staff was excellent wich is key to great lodging experiences. When we coupled that with the beauty and quality of the facilities, we were just blown away. I have been in the gaming, hospitality, and entertainment business for 31 years, and this is by far my best experience.

Ulemper: There were no issues at all.

Fordeler: The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets.

Ulemper: The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.

Fordeler: The beach and the wonderful breakfast

Ulemper: Check out and check in not enough counter and process slow.

Fordeler: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Ulemper: I WOULD LIKE TO MAKE A CLAIM AND REFUND MY MONEY BECAUSE WE NOT FOUND THE ROOM AND OUR RESERVATION ALREADY SOLD TO SOMEONE ELSE.

Fordeler: It was very relaxing and the staff tried hard to make us comfortable

Ulemper: There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.

Ulemper: Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day

Fordeler: Bed was very comfortable////

Ulemper: Staff n service at the beach restaraunt...

Fordeler: Everything

Fordeler: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Fordeler: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Ulemper: The restaurants are very expensive, especially for breakfast, as this was not included in our rate

Fordeler: every thing was very nice

Ulemper: no

Fordeler: the resort experience

Ulemper: the glass in our food!!! Staff didnt know certain restaurants were closed.

Fordeler: the services and the place

Ulemper:

Fordeler: the quality of location

Ulemper: hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know

Fordeler: Vannparken var en av de beste, slår alle de amerikanske vannparker kombinert. Min 6-åring elsket det hele. Akvariet er som og kunstgalleri med fisk som bakgrunn.

Ulemper: Restaurantene er dyrt med mindre du liker å betale $30 for en hamburger.

Fordeler: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.

Ulemper: The quality of food for in room dining was disappointing and not what we would expect for such a luxe resort. The spaghetti sauce was not “homemade” and too salty. The pancakes were not “homemade” and more manufactured. The eggs were instant scramblers and not fresh. We had better food at the IHOP.

Fordeler: If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold

Ulemper: The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night

Fordeler: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.

Ulemper: That we didn’t stay longer.

Ulemper: Madrassen og sengetøy kan bli bedre.

Fordeler: Rom

Ulemper: Ingenting

Fordeler: The facility and staff were wonderful. The view from the top floors wonderful. Great location, Everyone really enjoyed the stay.

Ulemper: Construction on roads leading to hotel can be tricky to navigate which should be temporary. Otherwise Great hotel. Great experience.

Fordeler: international food

Ulemper: vaily parking

Fordeler: Excelent facilities / Wide variety of breakfast / strategic location / Wifi available for free / friendly staff

Ulemper: Busy hotel but well handled. Sometimes it takes about 10 to 15 to get your car infront of lobby.

Fordeler: The location is excellent. The Pool bar staff is outstanding. Request a room on a high floor and glance out at the ever changing scenery if Dubai!

Ulemper: When I needec something, despite the size of the hotel, everything was handle right away. The hotel is a destination alone, great pool, fitness center and excellent bars and eateries. I highly recommend this hotel for business and pleasure. Thank you Nikhil, part of the Front Desk staff, you ate truly amazing!

Fordeler: The clubs and shisha were fantastic. The food was delicious. If your a Marriott Rewards member the club was amazing.

Ulemper: If you don't have Marriott Rewards the wi-fi is expensive. If you do, it's free!

Fordeler: V comfortable and well appointed room

Ulemper: Conveyorbelt ish experience in and out

Fordeler: Staff was very accommodating to request. The hotel had a delicious breakfast buffet every morning. Central location with complimentary shuttle service every 30 minutes to the Dubai Mall.

Fordeler: I enjoyed the views and meeting the staff

Ulemper: Velocity Sports Bar poorly designed and managed. Waiter gave me old menus with written notes/scribbles on it. Prime 68 a poor bargain; food only slightly above avg and I was seated away from the view. Why go there for an inside seat? Valet parking a completely under-managed - poor construction of on/off ramp to hotel. Waited 15 minutes for car to brought out. Breakfast Bar not large enough to accommodate full-hotel; off-ramped to Kitchen 6 where the food and service were below average. Bad scrambled eggs, baked beans, and latte'. Just awful.

Fordeler: I liked the cleanliness of the hotel and how friendly the staff was. Also, 37th floor buffet was a great deal. Hope they don't change it down the road. Definitely a 5 stars Horel.

Ulemper: The card system. My friends stayed in a different floor and someone always had to come and get me or I had to go get them. Elevators take sometime but nothing major.

Fordeler: Design, quality, cleanliness, choice of high quality & gourmet restaurant, amazing staff and top service

Ulemper: - No free wifi - Lack of quality featherless pillows

Fordeler: The ambiance was nice and the setting was very elegant. The location was also great.

Ulemper: There was construction going on next to our room. They were apologetic and gave us free breakfast.

Fordeler: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem

Ulemper: The only thing is the spa was over priced

Fordeler: Staff was courteous, room was clean and modern, in-room dining was great, the check-in and check-out process and easy and speedy.

Ulemper: Nothing

Fordeler: Large resort with multiple pools & activities (also private beach). Staff was very attentive.

Ulemper: Felt rushed during check out process.

Fordeler: Fabulous room; well appointed and thoughtful. Access to mall unquestionably awesome.

Ulemper: Valet staff out front continue to be a leaderless, snotty group. Untrained, uncoordinated mob of young men that ruin the hotel experience - same as my previous visit here 18 months ago. Disappointing. Bed is very uncomfortable - left with a sore back.

Fordeler: Everything was perfect amazing hotel very clean classy and luxury

Ulemper: Nothing at all