vi bodde på imperial club, ett hotel i hotellet, suverent tyckte vi så om vi åker om ett år tar vi det samma., och våra ungdomstjeier elskade vattenparke, stranden var topp vatten också utroligt att allt är skapat om tioår tror man att den kustlinjen har funnits inte illa men noterade att vinpriser mycket höga i forhold till kvalitet, o några resturangpriser tja man betalar för stället, men vi la igen en hel del endå.
Hotellet hadde en fantastisk beliggenhet. Personalet var svært vennlige og imøtekommende. Sjenerelt var servicen upåklagelig. Vi tok begge en spa behandling. Denne var i utgangspunktet dyr. Behandlingen vår skulle vare i 90 minutter. Dette gjorde den ikke og ikke tillegg var vi ikke fornøyd med behandlingen. En annen ting som er å nevne er at siden det er et dyrt hotellet var alt annet også dyrt som f.eks mat og drikke.
Atlantis er et hotell kompleks som må oppleves og nytes.. Rett og slett flott. alt finnes på hotellområdet. Kan anbefales.
Perfect Hotel for long and short stay transfer at Dubai Airport
Massage chair The room was not properly clean, there were lots of dust
Staff really helpful.Room comfortable. None
You have to stay in the terminal to get there, I had to leave to get my luggage and was not allowed back in to stay at the hotel.
Conveniently located airside, ideal for transfer. Swimming pool and sauna open 24 hours. Excellent food, very spacious room. None
I came in late and left early but the staff were great. Thanks, jwk nada
Great location if you are catching a connecting flight the next day! Very Clean, Staff were helpful and polite. Would definately stay again and recommend to friends
I thought the room layout was very nice and was very impressed with the bathroom facilities.
Convenient location for transferring passengers, quiet (I did not hear the airport announcements despite what some ppl say) , lots of features, complimentary fruit basket :) :) the only noticeable thing was that the air conditioner was quite noisy even on the lowest setting.. but I was so tired it did not bother me at all.
It's great to have an option to sleep at a hotel right in the airport when you have long transit. The hotel itself is comfortable and clean and has nice amenities It's hard to get to the hotel, especially when you are lugging a wheelchair and a stroller at the same time. They also have multiple locations at different terminals, when we finally got to one of the locations, we were told that our room was booked in some other location even though there was no such mention in our booking. They eventually accepted our booking
A great place to refresh and sleep during a 8 hour layover at Dubai Airport.
the beds was amazing very comfortable the staff was helpful we had good time.
Just the location, that's about it. I stayed in the apartments tower, even though my booking had been for a room in the hotel ("suite"). By far the worst stay I've had in Dubai, and I've been there many times. There is no chance this hotel is rated 5 stars, it's fraudulent or old and needs to be updated. The hotel lacks energy, lacks a buzz, the bar is packed with hookers, TVs don't have the right channels (Aljazeera/Bein football ones to show crucial Champions League games), the restaurants are on the 24th floor and look like a 3-star hotel's restaurants at best. Their seating and tables are old, and doesn't look luxurious at all. Let's put it this way - I'd be embarrassed to take a colleague there for a business lunch. The hotel itself is dark from the inside, despite a ton of sunlight and unblocked view on all sides. Inside the rooms, the carpet was smelly (probably old) and the bed/cupboards were old with scratches and all. There was barely an office desk to do any work on, and the kitchen was too big for the place. Overall, this hotel is equivalent to a nice 3 star in the US / Europe. I didn't mind the policy to allow gents to take "guests" (girls) upstairs because that's the only consolation one deserves to get for staying at this crapchute.
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
Excellent staff (concierge can answer almost any reasonable questions about Dubai), very comfortable room with all facilities that I wanted, good (though expensive) food. Breakfast was excellent in quality and service, but price was too high. Hotel location is good, but due to multi-lane roads immediately north and west of the hotel, it was difficult to walk to nearby places like Dubai Mall (The hotel has shuttle service to Dubai Mall about four times a day.).
Big room Bad smell in the room
I like the architecture, location and friendly staff o the this place. Combine them with the great price and you will surely be satisfied. I wish they had a controllable Air conditioning system, it was a bit hotish. Also, the pillows weren't comfortable at all. I've stayed at 4 stars hotels in dubai that had far better pillows.
The hotel location, the architecture is nice. The rooms were very spacious, and we got a free upgrade to a one bedroom suite, which was very nice of the staff to do. The gym and the pool seemed a bit odd, as a layout. The bathroom fixtures seemed a little outdated, but worked fine.
Price for value given nothing
staff car parking
Room, location, hotel, staff, I travel a lot, but In short I loved everything about the hotel. Thank you very much for an amazing stay. I didnt like that i didnt stay in this hotel on my previous visits to Dubai
Great room and service.
The staff and services were excellent. Room was quiet and comfortable. Room decor is dated. Furnishings and walls are banged up.
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
Utmerket servicenivå hos personale.
Hyggelige og servicevennlige ansatte. Rene og pene rom. Bedre, større TV.
Hyggelig og vennlig atmosfære fra personalets side. Bra beliggenhet. Litt hektisk I frokostsalen til tider med for mange gjester på en gang. Burde ha to personer som steker omelettene, som forøvrig var veldig gode.
Romslig rom, serviceinnstilt persnonell, lett å be , tilbringerbuss til ulike ting hver dag var et godt tilbud, utearealet med bassenget var bra Lobby området var for lite ifht alle menneskene der og heisene var i perioder over fulle
rom og frokosten var utmerket og også beliggenheten Måtte sitte svært lenge å vente på rommet ved ankomst, de sa 5 min 3 ggr., men etter 5 kvarter ga vi opp og gikk i byen. Litt problem å få rom også da vi kom tilbake ca kl 12
Utrolig bra beliggenhet - kan faktisk gå til to store attraksjoner (shopping og burj khalifa) og med valg av club rotana som inluderer mye i loungen i 14. etg. blir det tross alt god valutta for pengene. Egentlig ikke
Et fantastisk personalet som tydelig jobber for å yte maksimal service til enhver tid, noe som gjør det til en fantastisk opplevelse å bo der. Rengjøring to ganger om dagen. Byttet sengetøy hver gang. Kanskje ikke så miljøvennlig, men det er vel ikke Dubai uansett. En enklere vei å gå ned til bassenget på. Måtte gå igjennom restauranten hele tiden.
Veldig god service, god mat, gode fasiliteter! :) Beliggenhet sentralt, korte avstander til det meste. Dubai mall og Burj Dubai like ved. :) Nei
Sentralt til Dubai Mall, flott bassengområde ypperlig Engelsk pub "Dobbel dekker" Nei
Beliggenhet er perfekt, frokost utendørs i skyggen er også fantastisk. Innsjekking var uprofesjonell og tok altfor lang tid. Uvennlig innsjekking når min kone kom for å sjekke inn senere, selv om jeg hadde informert om dette i forveien. I tillegg så forventer jeg friskpresset appelsinjuice til frokost, det er skuffende at man ikke har dette.
this is a new-build hotel built in early 2015. The materials for the room are excellent with special floor tiles good quality carpet frameless glass shower doors and Granite bathroom countertops. Some interesting features are there it has electronic light switches which basically control the lighting through a scene which is very interesting and cool. The view of the creek is amazing. I used the pool which was great as well as a poolside bar where you can drink smoothies while sitting in the pool. The gym was excellent. valet parking is free if you are a guest which was very convenient.
very nice romantic loby soicialy at night restorant and very quit the smell of the room fulled of tabbaco
Design, quality, cleanliness, choice of high quality & gourmet restaurant, amazing staff and top service - No free wifi - Lack of quality featherless pillows
Bed mattress and sheets could be better.
I liked the cleanliness of the hotel and how friendly the staff was. Also, 37th floor buffet was a great deal. Hope they don't change it down the road. Definitely a 5 stars Horel. The card system. My friends stayed in a different floor and someone always had to come and get me or I had to go get them. Elevators take sometime but nothing major.
I enjoyed the views and meeting the staff Velocity Sports Bar poorly designed and managed. Waiter gave me old menus with written notes/scribbles on it. Prime 68 a poor bargain; food only slightly above avg and I was seated away from the view. Why go there for an inside seat? Valet parking a completely under-managed - poor construction of on/off ramp to hotel. Waited 15 minutes for car to brought out. Breakfast Bar not large enough to accommodate full-hotel; off-ramped to Kitchen 6 where the food and service were below average. Bad scrambled eggs, baked beans, and latte'. Just awful.
Staff was very accommodating to request. The hotel had a delicious breakfast buffet every morning. Central location with complimentary shuttle service every 30 minutes to the Dubai Mall.
Excelent facilities / Wide variety of breakfast / strategic location / Wifi available for free / friendly staff Busy hotel but well handled. Sometimes it takes about 10 to 15 to get your car infront of lobby.
The clubs and shisha were fantastic. The food was delicious. If your a Marriott Rewards member the club was amazing. If you don't have Marriott Rewards the wi-fi is expensive. If you do, it's free!
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
Its normal nothing specific The voice & sound move from room to room
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
Very friendly and professional staff. Well appointed rooms.
Quiet comfortable when you needed it. Great lounge. Great service very good food with a nice variety. Pool not very fancy and pool bar very small. Too be fair I only went in morning. I was told it gets busy at night(bar).
Great facilities for business and events Housekeeping staff are slow
Veldig moderne og elegant hotell med utrolig hyggelige og dyktige ansatte. Perfekt beliggenhet med mange restauranter, spa, cafeer, og butikker i umiddelbar nærhet. Hotellet har ikke privat strand, men man får en fin bag med hånkle, vann og strandmatte med seg, og det er god plass på den offentlige stranden som ligger bare 50 meter unna. Bassenget er et godt alternativ, men kan bli fort fullt.
Comfort, utmerket service, beliggenhet,
Fatastisk fin plass. Det oste av lysten til at vi skulle ha det bra. Ingen ting.
The location, the staff, and the mall Cannot stream my iPad and iPhone to the tv
STAFF VERY FRIENDLY AT RECEPTION AND BREAKFAST BUFFET.CONVEIENT LOCATION FOR EMIRATES MALL.EXTEREMLY CLEAN AND COMFORTABLE ROOM.OVERALL I WAS HAPPY WITH MY STAY AND I DONT MIND TO COME BACK IN THE FUTURE. CHECK OUT TIMING AT 2PM WAS GIVEN EASLY. FOR ARABIC VISITIORS I THINK MBC TV CHANNELS ARE IMPORTANT ALSO I RECOMMEND MORE STAFF FOR CHECK IN/ OUT AS THE PROCESS WAS A BIT SLOW.YET I DONT MIND COMING BACK ,OVERALL I WAS TREATED WELL AND I WAS RELAXED DURING MY STAY
It wa dirty!
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
every thing was great
Near beach, big garden Some hotel staff not friendly
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Very Clean and it looks new
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
Food, and very helpful staff.
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Good location and very clean. The staff is not very knowledgable about the outside attractions/locations and how to get around; which didn't bother me. But they don't even know what other facilities they have inside the same hotel building. For example, they serve breakfast in a restaurant on first floor. I missed the breakfast one day and a member of the facility told me there is another restaurant in the same building and she told me the approximate location - she asked me to ask other facility members as I walk toward that location so they can help me find it. I tried asking many and spent about 15 minutes looking for that restaurant. I got many answers like "there is no such restaurant here", "the restaurant is out side the building, but in the same compound". Unfortunately nobody was able to guide me to the other restaurant. Finally I walked to the first person who informed me about the other restaurant and she took me there. So I believe it is important that they train their employees on what other facilities they have in the same hotel / building and may be equip them with floor map of the building. Good place and very clean. The location is very convenient and close to the airport.
Complementary Snacks in the afternoon and complementary soft drinks in the mini bar. The modern design and functionality with the buttons. Friendly and helpful staff in general. Shower wasn't working properly and no signs to show which side to turn the knobs . It took a long time to figure out which side was hot because the cold side would begin hot . Then, it kept switching in the same minute from hot , to very hot , to cold , to very cold. I hope it gets fixed. Breakfast buffet and Lunch buffets were not as rich as I expected , salads and starters were poor in both. Too much focus was on Asian/ Indian food as opposed to Arabic food and basic starters in both breakfast and lunch . Lunch buffet in the first restaurant walking distance from the hotel was less than half the price at the hotel with much much better and richer choices. One of the employees in charge of service counters of one of the seminars/courses on the Mezzanine flour was rude yesterday. I went by mistake to their service counters and she asked me to go to the other service counter for refreshments for the course I was taking so I said okay, I'll take a plate from here and go to there and she said no ma'am, I said you have a problem with the plate too ? She said yes and in a very rude way.
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Quality, service, cleanliness... Basically everything!!! Excellent
luxury type of the hotel,size of rooms, quitness & quility of BF the poor maintanance of the hotel,the staff wernt prepered to solve such problems at proper time , when we received the3 rooms too much problems was there - the Ac was v hot & the suddenly broke down of electricity of the rooms & the room bell also stuck ringing from the early morning for the hole floor,
stuff were pleasant and breakfast were great nothing every thing is prefect.Best stay ever
The room was really amazing, spacious, light and with lots of electronics. Came with surround sound, DVD, electronic curtains, electronic toilet seat and espresso machine. The building it self is very big and has a overall good design. The hotel also offers free access to water park and private beach. We missed our free shuttle to the water park in the morning, so the staff arranged free hotel limo drop off. Had dinner at two restaurants and inclusive breakfast. The Prime Steakhouse on the 5th floor was really nice, kind of expensive, but well worth the money. The BAS on the 8th floor is more budget and a outdoor smoking lounge. Serves only pasta. The pool has a very nice view, not very big, but you can order beer right in the pool :-) The elevator was broken for about one day, which made it hard to get up and down. Had to use the service lift at several occasions. This was the reason why we missed the free shuttle. They fixed this pretty quickly. The breakfast was nice, but compared to other 5star hotels it was a bit small, and there was some flies in the bread section because of open doors. The location is far away from most other attractions. This is a country side racecourse hotel, nothing else for 10-15 min with taxi.
profesionalism of Alvin at reception and the rooms are fantastic!! Room service
the hotel is high class -the rooms furniture / the beds/ also the staff is helpfull - the bus shuttle is a good idea - the breakfast is nise. as a five star hotel it should have the lady salon -and beauty treatment as a massage and ...ext...when i read about the hotel it shown that this facelities all included -- my wife supriced about that..also no night program - no playground for children...