Hoteller i Dubai

Fordeler: The terrace. The room. The bed.

Ulemper: Too greedy. Yes, it is supposed to be expensive, but anyway I pay 1800$ per night and I expected that this is enough, it wasn't for them apparently. One beer from the minibar like 20$, two sandwiches and a coffee in the lobby like 150$ and etc. The only place in Dubai where the US$ exchange rate was bad was my hotel - 3.45. Of course everyone there is supposed to handle that without problem, but I don't think anyone likes to be viewed as a piggy bank, right? Also the organisation - breakfast buffet restaurant was closed, but noone tells you that it was closed for repair and we just thought we missed the breakfast. Only on the next day when we asked what happen with the breakfast they told us that we can visit one another restaurant. And in the end they put it in our bill by mistake. The staff is very nice, but they miss organisation. Also do not go for Panoramic suit, the others are same and with maybe better view, because I was put on 7th floor (???) Panoramic suit.

Fordeler: Didn't have it.

Ulemper: Got an email before I left home told me that I could get Burj postcards in your gift shop. None available in either gift shop. Mercifully, your concierge rounded up 10 of them for me so I was able to mail your iconic hotel images to friends in the US. Please get your marketing people lined up to actually do what they say they are going to.

Fordeler: My 3 stay? The hotel has really gone down hill. Things were in disrepair; computer was out of paper then later ink, Wedding Salutations sent to our suite in error, air conditioner broke, bathroom amenities reduced by 40% prices increased

Ulemper: Customer service was excellent .

Ulemper: The response time was not as i expect from burj al arab staff, moreover i told him before i came that am in honeymoon but they didn't make something special for this occasion

Fordeler: I have stayed before 2 timesback in 2009 and i love everything about this hotel!

Fordeler: Everything was just amazing. Heavenly.

Ulemper: Nothing

Fordeler: Amazing experience from the pick up from airport and upon arrival we were treated with respect and everything was beyond luxurious.

Ulemper: Nothing at all

Fordeler: Location is wonderful facilities great There are mostly all great expect staff communication they need more improvement. Probably they have heavy stresses from management? But I couldn’t feel such a good service.

Ulemper: We always give very positive reviews as our expectations the overall experience boooo We specially requested and booked twin bed anniversary stay. High floor They give us KING SIZE bed and LOW FLOOR 5th floor From Arrival experience to all over experiences was disappointed. Staff have no communication skills Management should care of these . 1,Value of money 2,Always Focus on guest 3,Eye contact 4,geuene smile

Fordeler: Excellent property luxury to the core

Ulemper: Nothing to dislike

Fordeler: Great location and amazing SPA facilities. The gym is huge and perfectly furnished. Very helpful staff and impeccable room cleanings. Lovely gifts from the hotel during the whole stay.

Ulemper: The Burj Al Arab is the demonstration that money cannot buy elegance. In general, the focus is on the quantity and not on quality. Breakfast was an average buffet, very noisy environment, we decided to eat it outside bearing 35 degrees temperature, rather than hearing the screams of all the guests. Food is good but nothing special that could justify the price. We are usual guests of 5 stars hotels, but this one is definitely not in the top 5 favourites.

Fordeler: Tailor-made room services are impressive!

Ulemper: The bills are always wrong and over charging, please make sure you check every item on the bills.

Fordeler: Var utrolig fint, flott service, hjelpsomme og en spennende opplevelse. Er nå en dyr opplevelse, men er kanskje noe en bør oppleve en gang i livet om en har mulighet :)

Ulemper: Blir bare bagateller, de hadde ikke cola zero, det var en del spørmål om rom nr når en var rundt, kunne oppleves litt masete når en blir spurt tre ganger om rom nr når en soler seg ved bassenget

Fordeler: Veldig dårlig opplevelse. mareritt. ødela min feiring og min helg.

Ulemper: Det verste hotellet jeg noen gang har vært på. Jeg bestilte for å feire min bryllupsdag og fødselsdag. Vi ble enige om at jeg skal sjekke inn, og etter én time forlater jeg rommet for å forberede et lite arrangement for anledningen og de bekreftet det for meg. Jeg forlot rommet og kom tilbake etter midnatt og de gjorde ikke noe på rommet og alle deres lovnader ble ikke oppfylt eller levert. Stor skuffelse for meg og absolutt min hustru var svært skuffet

Fordeler: Price , luxurious and the stuff.

Ulemper: Location.

Fordeler: All was excellent

Ulemper: Staying longer

Fordeler: Everything

Ulemper: Nothing

Fordeler: The check in process was good. Steven was of great help

Ulemper: None

Fordeler: Queenie was lovely and very understanding! Even gave us tips of places to visit and made answered loads of our questions

Fordeler: Everything was excellent staff, room and food.

Ulemper: Nothing

Fordeler: Nice room very convenient location and very friendly people.

Fordeler: clean , the staff are very helpful at the restaurant and the reception , they considered celebrating my birthday and did the best Gluten bread

Fordeler: First of all I would like to thank Mr. Ahmed khalifa the duty manager he did very very very amazing job with me very nice touch in the room for my birthday event the level of care that I feel it from him is very very high and also I would like to thanks Mr. Michael in front desk “reception” he really perfect person the level of care I experienced from him is Very very very high he did very very amazing job thanks for him and the amazing duty manager Mr.ahmed khalifa ,,,This Hotel is very amazing , last few months i am always staying in this hotel for following reasons luxurious of this hotel is very high cleanliness quality of internet service food rooms are very suspicious stuff is very welcome prices of this hotel compared with what I found there is very reasonable bed are extremely comfortable . , finally i will continue staying in this hotel again again I recommend this hotel for everyone.

Ulemper: Nothing.

Fordeler: Everything was good

Ulemper: Soundproofing in rooms

Fordeler: Attractive engineering design, color consistency, furniture organization and hotel partitioning is successful

Ulemper: The library facility is wonderful and the design is unusual for those who enter it at first glance feel that this place has the prestige and prestige but unfortunately the library lacks books and it is not clear any interest in them and I love reading saddened that the Raffle Library lacks books and this contradicts the general appearance of the hotel that suggests the pyramids that only civilization remaining Full of man since creation

Ulemper: Sengene var litt harde.

Fordeler: Vi hadde virkelig en flott tid utmerket service,

Fordeler: The stuff are excellent!

Fordeler: The staff were excellent... amazing service... you should be proud

Ulemper: N/A

Fordeler: One of the best choice in Dubai - never disappointed by the Emirates towers - been staying there regularly since over 5 years now and its always a pleasure

Fordeler: Staff is outstandingly friendly. Breakfast is a dream and sleeping in that bed is amazing :)

Ulemper: Nothing to complain about.

Fordeler: Breakfast was superb, staff were brilliant, the shuttle buses all ran on time. The rooms were superb, I can’t fault it one bit.

Fordeler: I like the hotel is very nice and clean the room was fantastic staff was very friendly location was great see you soon again

Fordeler: Everything

Ulemper: Billing

Fordeler: Everything

Ulemper: Nothing

Fordeler: Staff support

Ulemper: Very clean

Fordeler: The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets.

Ulemper: The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.

Fordeler: Very spacious and comfortable. Even large enough to have business meetings. Relaxed atmosphere. Nice exec club to invite guests. In a nutshell: great!

Fordeler: Fikk oppgradert rom til suite for en fin pris. Nydelig suite med fin utsikt utover skyskraperne. Ga oss tilgang til Lounge hvor man fikk tilbud om afternoon tea og pre-dinner kanapeer og drinker. Veldig greit. Personale veldig hyggelige og profesjonelle. Senga utrolig god- en av de beste jeg har opplevd. Nydelig frokost.

Ulemper: Ingenting

Fordeler: Clean

Ulemper: All was good

Fordeler: Everything about it Staff are very wonderful

Ulemper: Nothing

Fordeler: Super nice and friendly staff

Ulemper: Everything was fine

Fordeler: Good location by Marina and distance to the beach

Ulemper: N/A

Fordeler: The service , the food was very tasty

Ulemper: Nothing , everything was perfect

Fordeler: Complementary breakfast every one looked after me and my family

Ulemper: I liked every thing can not complain

Fordeler: Breakfast, very good, friendly service

Ulemper: Couldn’t get the room, we usually stay in.

Fordeler: Veldig god frokost. Leiligheten lukter gammel jordkjeller så jeg er ganske sikker at det er råte på et av badene

Ulemper: Ingen ting

Fordeler: Svært bra hotell på alle måter. Personalet var veldig imøtekommende og hjelpsomme. Det var rent og ordentlig på rommet og på hotellet forøvrig.

Fordeler: The buffet breakfast was amazing. The staff went above and beyond to make me feel comfortable. No request was too small. The hotel was recommended by a family member and it exceeded my expectations.

Fordeler: One of the best hotel breakfasts I came through. Variety and quality.

Ulemper: Nothing.

Fordeler: I had made a non refundable booking for 4 nights. When I checked in to the hotel, I was not able to connect to my VPN. I required this in order to log in for my work. I raised this issue to the staff at the front desk or contacted the technical team. My VPN worked fine in the malls and also in another hotel which I stayed in before GH. The technical team advised they have not blocked the VPN but this is done from the ISP provider. I explained I needed my VPN for work and this would cause me issues. GH tried there utter best to try and resolve the issue and when the issue could not be solved, GH were happy to refund my money even though the booking I made was non refundable. The staff were great and really helpful. Great customer service. Highly recommend.

Fordeler: Multiple pools, nice stretch of beach overlooking Burj Al Arab. Lots of f&b options available at Madinat Jumeirah.

Ulemper: Room Service & House keeping staff take time to provide service, nevertheless they are very professional and courteous.

Fordeler: Very very clean ,artistic architecture,all the amenities of a 6 star resort..organization too.Next to wild waters,which was complimentary.The ambeience too.

Ulemper: Nothing...you can only fall in love with this resort...it is such beautiful and special resort.I congratulate the management and staff for executing a profusely superstar services and hospitality .A reminder to all reading these review...I have been to perhaps over 30 to 50 stars all over the world ..Jumeirah al nassim is beyond words .

Fordeler: Excellent

Ulemper: Nothing

Fordeler: Absolutely everything. Staff helpfulness was on a scale I have never experienced before.

Ulemper: Nothing

Fordeler: Amazing food, staff were incredibly attentive and location is superb

Fordeler: Fantastisk beliggenhet og veldig god frokost. Utsikten kunne vært bedre. Jeg spurte etter rom med utsikt mot Burj al arab og rom nær heisen, men vi fikk ingen av delene.

Ulemper: We came here after coming to jumeirah beach for years and are used to the normal facilities we use eg club lounge. We came to the hotel and were then informed about all the changes that no one thought to tell us before we went. There was work getting down in half the hotel so the noise was very disturbing especially for a baby. Also half the restaurants were shut that we normally visit and had no idea about until we arrived. The beach club was also closed. Then we got told about changes to the premium club lounge which you pay extra to be in. The times are ridiculous, I don’t know how they can think this will work. For what Is normally an amazing holiday, this time all the family were disappointed to say the least when we arrived after being notified of all the ongoing work and the changes to club.

Fordeler: Everything

Ulemper: Deposits & payment issues upon checking out

Fordeler: Loved everything about the hotel!

Fordeler: Everything was amazing, the pool, the room, the service

Fordeler: Everyone and everything.Its the the very best certainly.The staff are special.Thank you all for your hospitality .The pools,the wild water park ,the food ,the room ...The best holiday resort we have been to.

Ulemper: Nothing.All was great and superb

Fordeler: Et av de beste hotellene i Dubai. De ansatte er det som gjør oppholdet helt utrolig.

Ulemper: Oppholdet var ikke lenge nok.

Fordeler: Excellent staff and excellent service. Nothing to complain at all. I can only give praises. Special thank you to Mansi who was I believe the guest relations manager. Made my son feel at home and gave him many reasons to smile about with the little special treats.

Fordeler: The breakfast was really good...many options even for vegetarians. Location was great..7 mins away from the mall with a free shuttle. This was very convenient. Hotel staff was all very friendly and the check-in process was super easy without any hassle. Overall we had a great stay and will defiantly be staying here again during my next business vist

Fordeler: It was very clean. Extremely comfortable bed. Beautiful spacious bathroom. Some delicious restaurants on location.

Ulemper: If I had to complain about anything would probably just be the swimming pool. It was quite small

Fordeler: Large room and very clean. Nice brakefast

Ulemper: Nothing

Fordeler: Ambience, the amazing helpful staff, cleanliness & spacious rooms.

Ulemper: First time ever in all our travels when breakfast price was far too expensive try, $130UAE per person, hello I only eat slice of toast and egg max ...

Fordeler: Fantastic hotel, fantastic staff and service, super comfy bed and pillows, excellent facilities, amazing choice for breakfast. Toiletries and tea/coffee/water topped up twice a day. Good location for Dubai mall and sightseeing bus stops. Would definitely recommend this hotel.

Fordeler: Staff, food and facilities were all excellent.

Ulemper: Have the windows cleaned/fixed throughout the building . The look really bad

Fordeler: Food

Ulemper: Lobby

Fordeler: Amazing / parking staffs friendly / great location

Ulemper: Nothing

Fordeler: Everything was on a grand scale

Ulemper: I did request a room with a view of the tower and that apparently was available on internet booking ,but when we checked in we were told it wasn’t so would be given another room which was bigger but was not told it would be more expensive, the whole idea was to see the tower we didn’t and had to pay more .?!

Fordeler: Neat and clean rooms and corridors. Friendly staffs. Good options if restaurants

Ulemper: Bed and pillow not that comfortable

Fordeler: Every thing

Ulemper: Nothing

Fordeler: The staff, the service, and the facilities were the best. I would recommend it for families and couples.

Ulemper: Nothing i lived it

Fordeler: Kids club was perfect

Ulemper: I didnt like raven outside in the pool (

Fordeler: My favorite hotel

Ulemper: It’s good

Fordeler: The bed extra comfy

Ulemper: The facilities. Spa and pool.

Fordeler: Best hotel & service ever

Ulemper: The staff

Fordeler: Night receptionist and also the receptionist who arranged the same room for additional stay, we arrived very early morning and tired because of long flight, then night receptionist Yana cared about it a lot with much hospitality:) Also Spa staff and other room service members are quite good.

Ulemper: Room is very big and interior decor were very pretty, then I really love this palace hotel, but the landscape from my room is a little bit poor because of city view and 1st floor where is close to the staff gate...so sometimes I feel sad or remember the huge gap and reality between staying FS and many staffs who came to FS for working...

Fordeler: Service was faultless

Ulemper: We liked everything

Fordeler: They don’t have good and fast service and they have really bad bed pillows

Fordeler: Great hotel with great staff

Ulemper: Nothing, everything was great

Ulemper: Their was no cleaning. Washroom was dirty with hair and I have picture it and the the attached two bed and the mattress was going down and separated from each other and they attached two blankets which was worse then top of all

Fordeler: Awesome experience!!

Ulemper: I expected to have great dining room service in this great hotel in Dubai, but wasn't providing good food, I have ordered biryani rice and it wasn't fresh and I couldn't couninte to eat it. Also, my wife ordered mixed grilled and didn't cook it in the Arabic or Mediterranean ways

Ulemper: Air conditioning was bad in a suite room and our baby get sick

Fordeler: Resorten har flere hotell med sjarmerende båter som fraktet deg rundt på kanalene og alle restaurantene. Kjempefin strand med solsenger som hører til hotellet. Gode senger og god frokostbuffet.

Fordeler: excellent breakfast and location

Fordeler: So many things to do around the area. The design is gorgeous and relaxing. Kids enjoyed the kids club.

Ulemper: -

Fordeler: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Ulemper: I WOULD LIKE TO MAKE A CLAIM AND REFUND MY MONEY BECAUSE WE NOT FOUND THE ROOM AND OUR RESERVATION ALREADY SOLD TO SOMEONE ELSE.

Fordeler: Likte at det var sentralt, det var flotte strender og nydelig utsikt. det er litt eksotisk med at en kan ta en liten båt til div plasser, men dette har også sine negative sider...

Ulemper: Vi fikk feil informasjon fra de som jobbet der mtp lunsj/middag, litt kaos ved innsjekking og de hadde ikke helt kontroll. fikk feil innsjekkinsskjema. Men var ellers ganske hjelpsomme.

Fordeler: Hotel is amazing, good location, clean and the attention is amazing. Really it is perfect to go with family.

Fordeler: The beach and the location

Ulemper: Nothing all was great

Fordeler: It was very relaxing and the staff tried hard to make us comfortable

Ulemper: There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.

Ulemper: Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day

Fordeler: Bed was very comfortable////

Ulemper: Staff n service at the beach restaraunt...

Fordeler: Everything

Fordeler: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Fordeler: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Ulemper: The restaurants are very expensive, especially for breakfast, as this was not included in our rate

Fordeler: every thing was very nice

Ulemper: no

Fordeler: the resort experience

Ulemper: the glass in our food!!! Staff didnt know certain restaurants were closed.

Fordeler: the services and the place

Ulemper:

Fordeler: the quality of location

Ulemper: hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know

Fordeler: Vannparken var en av de beste, slår alle de amerikanske vannparker kombinert. Min 6-åring elsket det hele. Akvariet er som og kunstgalleri med fisk som bakgrunn.

Ulemper: Restaurantene er dyrt med mindre du liker å betale $30 for en hamburger.

Fordeler: Amazing property; awesome experience; will go again...

Fordeler: I booked in for 2 nights - very expensive rate Half board but had to pay for my drinks at dinner , not even water - appalling 1 glass of water AED 45 in the restaurants

Ulemper: Had to pay for my drinks when booked half board

Fordeler: Gode senger. God service på rommene

Ulemper: Alt for dyr frokost. Lang tid for å få sjekket inn. Brukte ca 30-40 minutter. Tok lang tid å sjekke ut også, men kortere enn innsjekking.

Fordeler: Overall, everything. The aquarium, the water park.

Ulemper: The room smelled musty (19415). Was difficult to keep temperature level. Needs thermostat with digital readout. Also, the iron vents were not clean. Using the steam option sprayed brown dirty water on my clothing. May have ruined my pants.

Ulemper: Had to wait so long in morning to check in. Wasted so much time as we were only there for 2 days. Once we got in our room, we had to wait further hour for our luggage to arrive.

Fordeler: Staff were super helpful. Concierge was amazing and wonderfully understanding/supportive in a difficult situation. Made us want to return purely because of their willingness to help and make things right.

Fordeler: i liked the cleanses of the room , the facilities were fantastic as well, i liked that you can actually use all the facilities the hotel have in the same day of checking out actually after checking out

Ulemper: i didn't like the the kids club timing wasn't realistic , too early for activities the parents might think of doing also the first room we got had a french balcony, we needed a real one that we can sit and enjoy but the staff changed it for us right away

Fordeler: Everything

Ulemper: Nothing

Fordeler: Everything , amazing , fantabulous, just come and feel it.

Ulemper: Especially price of the photos , they should include in the package or they should give it as complimentary

Fordeler: Everything. I have never experienced service like this. Will definitely be back!

Ulemper: Nothing

Fordeler: Helt topp frokost med masse forskjellig mat fra hele verden. Komfortable rom med gode senger.En flott hotel som er en turistattraksjon i seg selv og absolutt verd å oppleve.Velg gjerne et rom med Imperial Club fordeler da får du transport fra og til flyplassen,privat innsjekking,tilgang til fingermat og småretter,drikke,frukt,ettermiddags drinker og masse annet inkludert i prisen.

Ulemper: Uansett innstillingen på aircondition på rommet fikk vi ikke tilstrekkelig kjøling som var litt plagsomt for oss i denne varmen.

Fordeler: Good facilities and great staff

Fordeler: Kind, nice, clean, comfortable... everything was good

Ulemper: Actually it’s not that far from the metro station. But in this hot and humid weather, can feel far a bit.

Fordeler: Breakfast one of the best and has wide choices

Fordeler: Location and cleanliness

Ulemper: Two elevators were broken down

Fordeler: Room size and comfort was excellent

Ulemper: Nothing negative to report

Fordeler: breakfast good！ big room. comfortable bed.

Fordeler: Classy

Ulemper: Nothing

Fordeler: everything!

Ulemper: Nothing we didn't like.

Fordeler: Great location and great service!

Fordeler: suite, breakfast, views of Burj Khalifa

Ulemper: nothing

Fordeler: Fantastisk personalle. Stort room og bad

Ulemper: Kø i frokost salen

Fordeler: Alt topp

Ulemper: Litt forvirring rundt betalingen.

Fordeler: frokost var bra. Hyggelig personale og rommene var fantastiske.

Fordeler: Hotel facility

Ulemper: nothing

Fordeler: Everything was great, friendly staff. Highly recommended

Fordeler: Dette er andre gangen vi overnatter på hotellet. Denne gangen booket vi med tilgang til loungen (06.30-23.00) som serverer frokost, kaffe/kaker, softdrinks og nydelig kveldsbuffet med et godt utvalg av småretter, forskjellig varmmat og desserter. I tillegg er det øl, vin og cocktails (18-20). Takk til Alahmad, Ana, Prashad og Chaminda i loungen som gjorde oppholdet vårt uforglemmelig. Stort og fint bassengområde og hageanlegg. Fantastisk service av alle ansatte. I anledning vår 1 års bryllupsdag ble vi overrasket med kake og blomster, veldig koselig. Rett i nærheten av Wafi Mall og kort avstand til metro. Vi kommer gjerne tilbake.

Ulemper: Amazing Hotel, very clean, nice location, and the staff are more than professional specially Mr. Mostafa& Mr.hossam from reception as they made our stay really memorable with the nice attitude. They were very helpful and cheerful as well. Grand hyatt is now one of our favorite hotels in Dubai, and it's really the best option for couples and family with kids . highly recommend it.

Fordeler: location, garden

Ulemper: no proper assistance to take luggage down

Fordeler: Clean, great restaurant choices and amazing staff everywhere.

Ulemper: Restaurants were expensive but that is all of Dubai

Fordeler: Good day Grand Hyatt Dubai, I would like to appreciate your kind service where i had such an amazing starting from having lunch at IZ (the Indian restaurant) top of the line and ended up having refreshment drinks at Cooz bar as Olga have took extra care for myself as she have prepared the right drink, more than what I expected, welldone! Finally, I Kindly advice further guests to try out the Indian restaurant as the food always been super fresh and end up having drinks at Cooz bar and remember to ask for Olga for the best care. Thank you Grand Hyatt Dubai, thank you for introducing us to the right staff.

Fordeler: For so many years i was passing by this hotel and i never give it a try... Now i know i was wrong Its an amazing hotel

Ulemper: Nothing

Fordeler: Alt - veldig bra sted

Fordeler: Soft bed Quiet

Ulemper: The rooms were incredibly hot...even with the AC on 18. My room was never refilled with toothbrush or any bathroom necessities. No blackout curtains.

Fordeler: Food was delicious

Ulemper: The Air condition was set at high degrees. Which effect my sleep.

Fordeler: Staff are very friendly and helpful specially reception & pool staff . Gorgeous pool area. Beds are very comfortable :)

Ulemper: Madrassen og sengetøy kan bli bedre.

Fordeler: Rom

Ulemper: Ingenting

Fordeler: It was an exceptional experience . I will visit again

Fordeler: Fine fasiliteter, smilende personale og relativt høyt servicenivå. Stort utvalg av spisesteder, fint bassengområde og gym.

Ulemper: Hotellet er for stort til å kunne yte et servicenivå som matcher et 5stjerners hotell. Det føles til tider som en fabrikk. Respesjonsområdet ligner mer en jernbanestasjon med lange køer, og ventende gjester, enn et hotel. Jeg hadde ønsket meg et hotell med en mer rolig og stille atmosfære, ikke minst når prisen er rundt 2000NOK natten. Når det er sagt så var rommet stille, utsikten fin og personalet både hyggelig og forekommende.

Fordeler: Meeting room facilities, lots of breakfast choices, Mall shuttle

Ulemper: The light switches in the rooms were stupid. The desk light could not be turned off unless the master switch was used. Then, in the night, if you turned the bathroom light on, the desk lamps came on. That would be terrible if there were 2 people in the room, it would wake up the other person!

Fordeler: Fast attention at the restaurant

Ulemper: Non

Fordeler: The property is clean and comfy

Ulemper: The location. it is really difficult to get out the property to the main road in the rush hours. The traffic light next to the hotel which is connecting the hotel with the main roads is nearly unbearable during the rush hours.

Fordeler: Fantastisk hotell. Forholdsvis dyrt, men må ærlig innrømme at dette var min beste hotellopplevelse. Fantastisk mat og service og fasiliteter likeså. Nydelig bassengområde og treningsstudio var rikelig utstyrt med apparater, frivekter og løpemøller. Ubetinget en positiv opplevelse og booker definitivt inn på samme hotell ved neste anledning.

Fordeler: I like the staff how they treat their guests... Edward on reception and Patrick from the concierge were excellent...

Ulemper: Everything was perfect... No complains.

Ulemper: Valley parking takes alot of time to get the car - jacuzzi service is not free!

Fordeler: Bed was one of the most comfortable I’ve ever slept on. Room steward Robin was super friendly. Nobody awkwardly waiting for tips was also a nice plus!

Fordeler: Everything! I have never meet so good trained and helpful staff!

Fordeler: Executive lounge was good

Fordeler: THE BREAK FAST WAS SUPER. WORLD CLASS FOOD. PLEASE KEEP IT UP.

Fordeler: There was fresh fruit for us every day in the room with plenty of free water for us which is so useful in a hot country. I felt the variety of food in the brassiere throughout the day from breakfast to our evening meal was of good quality and tasty covering all tastes. The staff were all helpful but Orlando helped us choose our room and advised us on other things with Ernest helping us on the last day checking out as we left at different times. I sincerely think this is the best hotel I have ever stayed at.

Ulemper: Nothing at all.Well exceeded our expectations.

Fordeler: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem

Ulemper: The only thing is the spa was over priced

Fordeler: I liked everything its such a big place indoor and outdoor both are amazing. Location is perfect. Employees are friendly welcoming juice was very nice literally every single thing was perfect.

Ulemper: The only thing i didnt like was the room service calling us every single day while we were sleeping to ask us when is the suitable time for them to clean, although i had the privacy button on

Fordeler: The ambiance was nice and the setting was very elegant. The location was also great.

Ulemper: There was construction going on next to our room. They were apologetic and gave us free breakfast.

Fordeler: Reception staff and room service excellent . Beds and bedding fabulous . Ambience of reception fragrantly cool and comfortable.

Ulemper: Equipment at pool bar tatty, plastic glasses too well used.

Fordeler: Very clean, friendly and helpful staff, comfortable bed. Restaurants in hotel were excellent. Great pool. Liked the sea view.

Ulemper: There’s a step up to the lobby from the taxi drop off and I didn’t notice it and tripped. Needs to have some color difference to see the step.

Fordeler: Stort sett alt fungerte

Ulemper: Litt dårlig hvis det ikke var helt innenfor det hotellet hadde lagt opp til, dvs bestilling av aktiviteter gjennom hotellets resepsjon

Fordeler: Great and comfortable ambiance. Relaxing interior and helpful staff. Has its own beach. All good. I always come to this hotel when coming to Dubai. If you like coffee, the coffee place in the reception makes excellent coffee.

Fordeler: Vi bodde i Delux bygget som var ny oppusset. Flott rom med utsikt over stranden. Gode senger og veldig rent over hele hotellet. Meget hyggelig og hjelpsom personalet. Veldig god frokost og mange gode restauranter på hotellet. Sentral beliggenhet med gåavstand til Dubai Marina.

Ulemper: Som mange andre områder i Dubai er det stor byggeaktivitet, så dessverre var det en del støy fra nabo tomtene. Prisene på overnatting, mat og drikke er i overkant dyrt.

Fordeler: The room was very clean and the price was reasonable. The staff was extremely friendly and kind especially Gohar and Haris. Great breakfast, fabulous service, beautiful view from our room, big pools and a luxurious lobby. For sure would be my choice for the next time.

Fordeler: everything

Ulemper: everything

Fordeler: Breakfast was good. A little expensive.

Fordeler: Proximity and how lovely most of the staff were.They were very helpful

Ulemper: How sometimes i need to call for recleaning because the first time wasn’t done well.And some of the cleaners kept touching my stuff when i’m out the room

Fordeler: Amazing location

Ulemper: Nothing

Fordeler: Comfortable rooms, the location, quick checkin/checkout

Ulemper: Spa was not working, no sauna or steam rooms available and its kinda needed after working out

Fordeler: Fabulous room; well appointed and thoughtful. Access to mall unquestionably awesome.

Ulemper: Valet staff out front continue to be a leaderless, snotty group. Untrained, uncoordinated mob of young men that ruin the hotel experience - same as my previous visit here 18 months ago. Disappointing. Bed is very uncomfortable - left with a sore back.

Fordeler: Pent , rent og vakkert .

Ulemper: Mangler en terrasse restaurant

Fordeler: Everything was perfect amazing hotel very clean classy and luxury

Ulemper: Nothing at all

Fordeler: Extremely comfortable

Ulemper: Everything was good

Fordeler: Excellent service, beautiful facility

Ulemper: Disappointed that like many hotels they do not have cream for coffee. The iron in my room stained my dress shirt.

Fordeler: Cool having mall near hotel

Ulemper: Kinda an expensive

Fordeler: The real good location. Actually my wife liked that the one of the hotel doors opens to the Mall of the Emirates. It made it very easy for going in and out of the mall.

Ulemper: The insistent of the checking in lady to block some money on my credit card, even though I assured her that I will not order anything unless I pay cash for it. At one moment I was about to cancel the booking and go to other hotel.

Fordeler: Everything was perfect !!

Ulemper: Nothing !!

Fordeler: Everything about it

Fordeler: Everything

Ulemper: It was everything perfekt

Fordeler: It was clean room and comfortable

Fordeler: the staff were beyond helpful and kind from the security to front desk it has been a wonderful experience

Ulemper: nothing

Fordeler: Second time staying in this hotel and again was very happy with service and cleanliness

Ulemper: The food

Fordeler: the breakfast was good

Ulemper: the smell of the restaurant - very strong cooking smell

Fordeler: Wonderful staff, very attentive to customers’ needs, excellent rooms, food, pool area, etc.

Ulemper: Too cold!

Fordeler: Beautiful & staff couldn’t do enough for you

Fordeler: Dette hotellet har virkelig knekt koden når det gjelder service. Alle ansatte er utrolig hyggelige og smilende - de vet ikke hva godt de kan gjøre for oss. Nok av solstoler både ved stranden og ved bassengene. Store, flotte, rene rom. Kjempe god frokost. Ingen byggeaktivitet i nærheten av hotellet. Tusen takk til gjengen som har som sin oppgave å rydde rommene. Dere satt virkelig prikken over i’ en ved å bo her. Tusen hjertelig takk for oss

Fordeler: God seng og god service.

Ulemper: Bassengene var for grunne. Voksenbassenget burde vært dypere.

Fordeler: the room size is good

Ulemper: nothing