San Francisco Hoteller i nærheten av Pier 39

Fordeler: The staff was very friendly. From the maids to the doorman to the concierge everyone was concerned with trying to help us have the best time possible while we stayed there. Loved using the free loaner bikes to get around the wharf.

Fordeler: Nice room. Nice spot.

Ulemper: Valet was very expensive, They did not warn about the price up front. They were insistent we took a mini bar key even tho we didn't want one. no nightlife around the location.

Fordeler: The room has a very hip vibe that is a hit with my kids ages 12-17. They love it! The hotel is just a block away from the cable car when we came back from a night at the downtown area. No hassle when we went around SF downtown and back. It is also within the activities from the pier. It is far enough from the main noise but near enough for a few minutes walk. Very accessible to all the great restaurants and activities around the area.

Ulemper: None

Fordeler: Quirky rooms decor & staff

Ulemper: Lack of facilities no hotel bar or estaurants although there are independent providers attached to hotel. No pool.

Fordeler: Flott beliggenhet og hyggelig personale

Ulemper: I/A

Fordeler: Jeg elsker den friske men røffe rom.

Ulemper: Gjør den betjent parkering.

Fordeler: Flott beliggenhet, rene, fine, vennlig personale.

Ulemper: Støy lettere å høre fra andre rom, gang og gate. Må være stille om natten.

Fordeler: Excelent bed, shower, big room, quiet.

Ulemper: Staff from front desk confusing and not gentle. Didn'tgive important information. Lounge vip not worthy.

Fordeler: I liked that we were in walking distance of the wharf and North Shore. A few blocks from the congestion of fisherman's wharf gave us some peace and quiet. We were able to sleep with the window's open without the noise from the streets or groups of people invading our space.

Fordeler: Super clean New and very spacious rooms

Ulemper: Air scent in lobby TOO strong which appears to be overdone these days in many hotel lobbies

Fordeler: The staff was awesome! So attentive and willing to help make our stay better. The concierge called to make sure all of our tour and restaurant plans were taken care of properly. Great job!

Fordeler: Location

Ulemper: Booked and paid extra for king bed, when we checked in there were none available, so still had to pay extra for 2 queens.

Fordeler: The room cleanliness and decor.

Ulemper: Customer service-I had requested a 1 bed and they initially gave me a double. So we had to go change rooms. Then at 6am there's was a fire drill so everyone had to evacuate but the issue is that the staff never offered an apology.

Ulemper: Got to the check in desk and found out there was a hidden fee of $30 for internet and other incidentals. Bait and Switch

Fordeler: Feels like an adventure since it appears to be on a us ship!

Fordeler: The service, location and amenities were incredible. Very comfy beds! Everything was perfect, except the shower would clogg a bit. Would definetly recommend

Fordeler: Beliggenhet

Ulemper: Dyr

Fordeler: Location, Comfort

Ulemper: Parking way too expensive.

Fordeler: Very nice hotel, the remodeled areas are beautiful. Beds were very comfortable, the location is stellar and the staff are graet.

Ulemper: I was told that the remodel had changed the layout and contents of the rooms. As a result, I reserved a room with room for four people and arrived to a room that would sleep two. The issue was resolved with rollaway beds (the room was quite large), but that could cause problems for other people.

Fordeler: Great location, super quick check-in, friendly desk staff, helpful knowledgeable bell staff and the cleaning staff were also friendly and timely. Thank you all! Will definitely stay here again!

Ulemper: Only complaint was the noisy neighbors with hyper kids running around next door.

Fordeler: Concierge services was excellent

Fordeler: The staff , especially Katie at the front desk went above and beyond to make our anniversary stay wonderful.

Ulemper: Nothing

Fordeler: Great location close to all the areas of interest.

Ulemper: Breakfast was expensive. I suggest going across the street to Denny's for a better value.

Fordeler: Stilige funksjoner og et stort lekerom. Masse å gjøre med en familie.

Fordeler: Spillrommet gjorde vårt opphold ekstra moro for hele familien. Sengene var ikke myke, men svært behagelig. Elsker den friske farger.

Fordeler: The location (and that's it)

Ulemper: The hotel was under major construction which we were not aware of in the slightest prior to booking the room. The room lacked more than a single mirror and there was no door on the closet (this wasn't a huge issue, but in a way it served as the icing on the cake for what was a pretty horrible hotel experience). I'm a Club Carlson member, and after that experience I am in no hurry to book a room at another affiliated hotel.

Fordeler: Loved the modern, nautical decor and fun seating areas and games! All in all an incredible experience!

Ulemper: Our overall experience was wonderful. There were a couple of minor details that could use checking. The shower drain was slow and the bathroom sink counter was beginning to show signs of rust. Might check into a sealer as we know it's only 4 months old and could tell that the staff was making an effort to keep everything really nice.

Fordeler: Games room and outside space

Ulemper: No restaurant but they offered discounts to other restaurants.

Fordeler: Location is perfect, rooms are clean and well kept. Staff is very friendly. Great place to stay, unique property with special amenities not typically found in hotels.

Fordeler: The atmosphere, the games, and the patio with lots of seating, fire pits and plantings were awesome! The staff was friendly and the concierge was very helpful.

Ulemper: The food choices at the hotel. The camper is touted as having food that is locally sourced and fresh, but when we looked at the menu, the only choices were personal pizzas and one soup. We got the pizzas and we're not impressed.

Fordeler: Such a hip fun hotel

Fordeler: Great location! Very close to pier 39. Comfortable bed and pillow.

Ulemper: Soundproof was rather poor. I can hear people walking by my room and chatting very clearly.

Fordeler: Nice Clean and modern

Ulemper: Could hear guests above us all night walking around. But the biggest downer was that while they advertise poking is available they don't tell you it's $49 a day

Fordeler: Stay here for the location. Right across the street from Pier 39, and walking distance to Ghiradelli Square, shops, and reataurants.

Ulemper: $50 + taxes to park per night. The fire pits were not working during our stay, and they were not apologetic for that. That was one of the main reasons why we decided to stay at this hotel.

Fordeler: I liked the location of the hotel. The staff was friendly. The game room was cool, but I didn't have time to enjoy it. The atmosphere was fun.

Ulemper: I wish I didn't upgrade my room. Not sure what my original room would have been like, but the only thing I liked about the room I upgraded to was seeing the bay. But there was black hair on the bathroom hair which I assume was from the maids or people who stayed before me. There were two things left behind from the people before, so it made me question how clean the room really was. I didn't sleep well because of where the room was located. I could hear the outside door to the stairwell open and slam shut. A group of people tried getting into my room because the front desk gave them the wrong room number. Overall I was disappointed and if I knew it would have been this way I could have saved myself some money.

Fordeler: Elsket det oppvarmede bassenget. Bruk hver dag.

Ulemper: Ble gitt et ADA rom

Fordeler: Location was close to wharf activities Food and shopping choices were abundant.

Ulemper: Location had some logistic predicaments Cable car hub is nearby but there was an accident so I had to take a bus but it didn't go to my END point and I had to walk 5 blocks UPHILL

Fordeler: The place was gorgeous, clean and spacious

Ulemper: But they were so understaffed. We checked in at 430pm and did not receive our crib for the baby until close to 10pm! We had to call them once to remind and I had to remind them at the counter when I came back from the store. We also added some items for them to bring up like baby shampoo and toothpaste, etc. when housekeeping came up at 930pm, he only brought the small items. I asked about the pack and play and he said they never told him. I assumed he was going to ring our toothpaste and the bedding for the baby, no. They didn't tell him about the toothpaste either!!!!! He had to come back twice!!! It was late and waaaaay past the kids bedtime. Sooooo annoying. The ladies at the counter made it seem like they would take care of everything but they didn't. One of them even asked me about the crib check in. Very disappointed.

Fordeler: I was here on business. I was very pleased with my room and the staff. My room was really clean and the workout room had many treadmills. The only thing negative comments would be minor so I won't even mention them. Thank you Hyatt !!

Fordeler: The staff was very friendly and helpful. The facility was clean and comfortable and you couldn't ask for a better location for Fisherman's Wharf.

Fordeler: The hotel was clean and convenient to getting around the city, especially the piers and fidi, which is why we chose it. The neighborhood is very touristy, which means the restaurants aren't great, nor is the shopping, but it's close to some tourist attractions if that's the purpose of your visit. The outdoor pool and spa were an added bonus! The hotel also offered laundry machines on each floor which was nice (though detergent should be included in the cost!). The room itself was very clean, comfortable and modern. There were USB plugs and big, bright windows as well as an ottoman for lounging while working. The included wifi isn't super fast, but can be upgraded if needed.

Ulemper: Some of the desk staff was less knowledgeable and friendly than I would have expected, but others were great and made up for it!

Fordeler: Location

Ulemper: Price confirmed by booking.com was not registered with the hotel. When they tried to charge a higher rate, I had to present the confirmation email from booking.com in order to get it adjusted down to the confirmed amount.

Fordeler: Great location. Staff was very friendly and accommodating.

Ulemper: We had 2 doubles and the beds sagged in the middle. Very hard for two people to sleep in a bed. Kept rolling into eachother. Please update mattresses.

Fordeler: Close to the wharf and waterfront

Ulemper: Huge construction going on. Had to take side door, make shift reception area. Didnt really feel welcome. would have preferred to stay elsewhere had I known about it.

Fordeler: Price, Location, access to taxi's.

Ulemper: I requested the earliest possible check in time, and after my flight landed on the day of check in, the Hotel text me and said that I couldn't check in until after 3pm. I didn't have a rental car so I had to drag my luggage around downtown SF. I also requested to have a room with a view and a room on the highest floor possible. I was put on the 3rd floor with a window facing the hotels interior roof top. Zero view. There were large cobwebs above the bathroom door frame, the top sheet of my bed was yellowed on the underside and there were a few small stain marks on the sheets that were either wine, juice, or blood. King size bed was not comfortable at all. I HATE the hotels TV/entertainment system. The remote has a rollerball to control a mouse on the screen that is so small you can't read it unless you are sitting in the chair at the desk. Least user-friendly system I've ever used in a hotel. It's like you are watching tv through the computer's "tv application". Really strange.