Location and pool. Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
The location, the size and quality of the room and bathroom, the courtesy and skill of the staff. We liked it. We'll come back.
Hotellet lå bra plassert med tanke på at man kun hadde 10min med bil til Miami Beach. I tillegg var det stort sett rundt 10min med bil til en del kjøpesenter hvor det var mulig å få tak i det meste. Ordentlig service i form av lite venting ved skranke eller på at de skulle hente bilen din. Det eneste jeg savnet på hotellrommet, var et kjøleskap. Dette fikk vi vite at var mulig å få, men det ble ikke opplyst om dette ved ankomst. Vi ble oppmerksom på dette da renholdersken sa dette til oss siste dagen vi var på hotellet.
Hotellet lå nær flyplassen. Bjeteningen var oppmerksomme og imøtekommende og hjelpsomme. Åpent og romslig i lobby, bar og restaurant. Restauranten var i dyreste laget for den type kvalitet på maten. Rommene var ikke 4 stjernes, men heller 3 stjernes.
Restaurant service has to improve
The staff was very accommodating, outgoing and friendly. Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
Room was nice and staff were very helpful. What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me! How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Very clean, modern, and luxurious.
The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else. The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
beliggenhet. ta vekk tepper på rommene. det luktet ikke så bra
Alt personalet i resepsjonen var utrolig høflige og hjelpsomme. De samme gjelder for personalet i kafeen. Frokostbuffeen var innholdsrik Parkering for funksjonshemmede burde vært enklere. For å benytte plassene som var reservert til denne gruppen, måtte man kontakte personalet for å få de til å åpne adgangen. Vi overnattet 2 netter på Hilton i Disney World. Her var tilgangen på parkeringen for funksjonshemmede mye enklere.
Kort vei til flyplassen Mye flystøy.Alt for dyrt å spise. Vi betalte $ 22 for frokost buffe. I løpet av ferien bodde vi på andre hotell som også hadde frokost buffe. Der betalte vi ca. $ 9.Alt for dyr parkering. Vi kjørte inn på hotellet kl. 21 og ut ca. kl. 10. For dette betalte vi $ 20.
Great pool area It would been nice if breakfast was included
Our Front Desk Agent Jason was super friendly and very helpful when looking for places to eat. Even though we were staying for one night, he treated us like we were regulars. Valet boys were very kind from beginning to end. -There were stains on the bed sheets. -The sheets were torn. -The bar inside the shower, is falling apart. I tapped it while in the shower and it came out. -Outside on the balcony, the walls were disgustingly black. they need to be pressured washed.
Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
All the employees were really attentive and helpful The wireless internet not being free was ber inconveniencing.
The breakfast is good!! The parking is expensive!!
Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony! Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
Desk staff particularly friendly and helpful.
The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful. Would have liked to see some more shopping boutiques
I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return. Tub & size of the room
Staff was friendly and helpful
I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel. There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Great service, close to airport, awesome lobby environment with great tasting food at restaurant. The room was nice, but dated with poor quality remodel/painting. However, served its purpose with an overnight layover at MIA. Warm shower and comfortable bed.
I liked the design, the waterfall and fish. Having a restaurant and bar inside the hotel added a nice touch, because of the hotel's location. I also liked breakfast and the happy hour. I will recommend Embassy Suites. Location
What I liked best is the comfort of the rooms and the location of the hotel. It seems to me that the parking rate is getting a little bit high.
Liked the breakfast and evening cocktail hours I actually went for the purpose of honeymoon and was not content with the room nor service. The view was other buildings and for the money spent on this hotel i felt it was like a 1 star hotel of paying $100 per night. I was mistakenly charged for watching a movie we did not watch. Also was not told about paying additional for parking. Did not get for what we paid!!!
the location. (next to train passing by in the night), no safe in hotelroom
Staff was very acomadating , made the stay very good. Place was very nice and rooms were comfortable.
Rooms were good size and they catered to our changing schedule. The main restrooms on the first floor were direty.
Happy hour and the restaurant was delicious. I wasn't notified that my room was ready, after waiting for 4 hours
I can honestly say the breakfast was it. I was truly dissappointed. the hotel rooms were horrible just really disgusting. I will never ever stay or suggest anyone else to stay here.
-proximity to airport/free shuttle, free breakfast, spaciousness of room $15 parking fee, men's underwear found in cupboard/armoir, restaurant pricey given budget status of hotel.
The hotel was a very good surprise. The location was great & the staff was superb.
Very comfortable bed and sofa. Hot and tasted breakfast. Nothing
price and location Bathroom and shower was in bad shape. tile and grout was black and the shower on /off lever was broken and very hard to use . But worse was the black mold in the white tiles and grout. Just a little spraying of clorix would have done the job
Nothing Front desk rude and not interested in help
I liked the price I didn't like the fact that I was charged to park my vehicle. The bathroom had hair in it that was not mine and when I called the first desk she said she would have someone come clean it and no one came.
The staff is very helpful and professional... Excellent service... The dining room could be a little bit more cleaner...
Bar, bedroom Parking
Light bulbs burned out or missing Shower faucet parts falling off Restaurant service slow and a/c wasn't working Room a/c was loud and temp could not be adjusted Close proximity to MIA was convenient
The view was wonderful. The bed was extremely comfortable. The employees were helpful and the shuttle service was really useful. The shower was not very big and there was no hook or rod to hang up my used towel.
Could not get room service. No free internet No wake up call
Clean rooms and modern feel Not much parking. Valet is not free and over priced. Right across the street from airport so expect some noise. Not much but some.
The staff was pleasant and helpful. The room was not what I booked but it was just an overnight stay so I didn't make a fuss. The bathtub paint was chipped and it was so cold. The air never got warm so I just took it off and layered up. Breakfast was really expensive.
Rooms were comfortable, clean, and we had a nice view of the golf course. The airport shuttle and location made this a perfect start to our vacation.
Close to the airport with readily available shuttle service. Nice views of adjacent gold course.
Rejoicing with GRATITUDE for superb access to the Arena, Port, and Beach!
Revamped lobby since 2015. The restaurant/bar is great. Free cofffe in mornings and cocktail in evening. Room is clean. It's small but works fine for 1 or 2 travelers. Good access to downtown and easy to get to south beach. Staff this time was much more welcoming than 1 year ago. No complaints. I wouldn't say it's romantic or water front. May not be a great place for beach goers (small room and bathroom) I could imagine sand getting everywhere. Bathrooms are small and not sure fan works.
When I got to hotel they had no reservation for me. I had my confirmation number and voucher to show I had paid for room and they had no record of it. They were full and initial said they could not find a room . This was very distressing because after a long day of work and travel I needed to get to into my room to prepare for an extremely important interview scheduled for early next morning . I am a young single woman and had never been to Miami so was unsure of where to go not knowing the area. After a stressful hour or more of waiting finally got the last room in hotel. The hotel staff were friendly but it was an extremely stressful situation. The interview following morning was most important for my future.
Very close to Metro (People Mover) for Little Havana. Happy hour in the hotel lobby bar includes one complimentary alcoholic beverage. Concierge was very helpful as was the staff, and very friendly. Shuttle services are available to take you to the port/ships and can be scheduled according to your needs. Rates vary depending upon how many people are scheduled to shuttle at that time, but reasonable (for 2people - $6 each). Close to 7-11, grocery stores, downtown Miami and restaurants. Would definitely stay again.
When arriving we were told we didnt have a room that we had lready reserved. They then contacted another hotel and moved us there. When arriving at the next hotel we were told they didnt have the room that YVE said they had for us. The desk at YVE assured us the hotel we were moved to had a room with 2 double bed waiting. Come to find out that was a lie. We had to give our teenage kids roll away bed and crowd the room. All around a mess and inconvienience we did not need at 9:30 pm. I will never attempt to stay at YVE again, even if it was free!! They suck.
Clean hotel. Clean updated room They could not find my reservation I booked through Kayak. No record of it in their computer. This caused a delay in access to my room. At times the lobby was a bit noisy with loud music
"Rooms were nice Food and service in the bar were excellent Parking situation was inconvenient and expensive. The elevator situation is a disaster
Bar staff really stepped up to meet our needs whether or not requests applied to them
great location small bathroom loud air conditioner
Room was clean, staff were nice and professional Bathroom size was small almost like a cruise ship of airplane
Location! The room and the bathroom was way too small, the window was above our sight so couldn't see anything outside. I would not suggest anyone stay there. I did not enjoy my stay at all.
Professional and courteous staff, wonderful bedlinens, large well- equipped bathrooms, extremely quiet hotel. Outside a large, nicely warm pool. Remember this is not a beach hotel, you are among the skyscraper financial buildings on Brickell Av but the service is outstanding as are the views and there are plenty of good restaurants/cafes in the area.
Amazing staff, great dinning
Front Desk staff made great accommodation for my early arrival and made quite sure I was well taken care of. Restuarant breakfast of Corned Beef Hash & Eggs was spectacular.
The hotel was very luxurious, mable lobbies, marble bathrooms. Beautiful views of Miami bay. One could have lived in the bathoon it was so big and plush. The room service menu was expensive, however we were not too surprised at this as the hotel was definately upmarket & luxurious
The service at four seasons is exceptional in every area. An amazing experience. Everything was perfect
Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
The staff was really nice and room and bathrooms were clean ! No parking
No comment. Bad service. Unprofessional. It looks like a small motel somewhere in a rural highway.
No Parking, Breakfast is also very bad
Nothing I would never stay at this hotel again,don't waste your money
The view was great, the room was clean. The guy that checked us in was super nice. Only staying one night
Front desk representatives were friendly No room service, place needed better cleaning, no fridge in the room? Breakfast was cheap and horrible.
The room was comfortable Staff is good but need to be a bit more friendly
Great location. Staff seemed busy but helpful both in person and when I called in advance about our visit. Beautiful view of the riverfront. Breakfast was not particularly well-received (e.g. they had powdered eggs instead of the real thing).
Hotel was very close to Port, this was great for a person taking a cruise. Front desk was not personable and gave us the wrong room. THE second clerk was more personable and corrected the situation.
They need new the furnitures and open restaurant and bar and swimming pool.
Staff was really rudded. They have problems with my reservation and they did not want to help me in solving the problem when the problem was theirs. The TV did not work.
Please write at least 15 words the staff was very helpful and pleasant. I will definitely stay again. No
Excellent location for a short stay. I was doing a short stop for my trip and this hotel seemed excellent. It didn't disappoint. Bathroom was a bit old. Other than that the room was OK. Lift was old too and about to break.
too far from Airport, would next time stay closer
Very helpful and friendly personnel
The facilities are clean, the staff very friendly, the room was comfortable. Excellent location.
Excelent hotel, nice room: clean, friendly front desk, free parking and web, many good details. A little far form the beach: you can rent a car right there: ask the front desk.
Es un hotel muy nuevo con personal muy amable y super limpio, realmente lo recomiendo Es mi tercera vez que me hospedo en el hotel y creo que ha sido una muy buena estancia, todo me ha gustado, realmente lo recomiendo
You get what you expect from a business hotel near the airport
Location. The person at the reception desk during my check in was not friendly nor courteous. I wish I had gotton his name. Even pointed at the wrong direction after check in. Steering me toward the restaurant area instead of the elevators. The room was in a very strange state: all the drawers were open, seat cushens raised, waste basket placed on the chair. I did not understand at all.
Buena ubicación en Miami.
Pretty clean room. King room was a nice size. Liked the fridge and microwave. Horrible views and could be a bit cleaner..wanted better pillows.
Muy confortable y bien ubicado.
Conveniently close to the airport. Room not perfectly clean, noisy air conditioning that you can't switch off at night.
Very nice rooms, you feel very welcome. Transfer from the airport every 20 minutes and very friendly. Breakfast room is too small
Staff was very helpful. To go breakfast bags were nice, since we had to leave before the hot breakfast service started. The room was comfortable and nice sized. The deal on leaving your car parked while on your trip was great. Shuttle was reliable, location is close to airport, without being too close. Starbucks, Walgreens and Publix are across the street - very handy. The hot tub wasn't hot! Construction noise was unexpected on a Sunday.
Ubicacion y precio relacion a calidad razonable TV (no funcionaba la de mi habitacion)
very good nice room all in no
Close to the airport and cruise ports. Courtsey transportation to/from airport and cheap transportation to the cruise port.
Free transit shuttle to airport with friendly staff
Very close to the airport and the cruise terminal. The eleator is a bit tricky especially if the room key card wasn't ptogrammed correctly.
The hotel was a nice, airport location type hotel with reasonable breakfast included. Staff was friendly and helpful
very close to airport. Clean comfortable for a quick stayover the breakfast was not great
They make me feel like a queen It's not on the beach.
cofee break, hotel staff is good.
We got a room with broken heater, very bad experience.
Very clean, the employees very nice The breakfast was terrible and expensive, no hotcakes available on saturday
It is very well located. Room service closed at midnight and in the room there is not minibar available
The staff was being really helpful. They charge for parking, despite the location wasn't any close to downtown.
Loved the hospitality and the luxury N/a
Nice stay. No complaints! I think English should be the number one language in the USA. Most of your employees I dealt with obviously spoke English only as a seond language.
There was a room on my food that was smoking marijuana and it filled the whole floor with the offensive smell . In addition , the hotel staff was not very responsive or accommodating to house guest when told about the situation
The location was very convenient for my business trip and has easy access to/from 836. It has great facilities like the gym and restaurants in the lobby. I also liked the daily rate for self parking is only $7 a day, most hotels I've stayed at charge $20-30/day. Aging structure, old and small elevators, dirty carpets, slow flushing toilets, cheap bedroom furniture. It's clear that this building (which used to be a Radisson in the 90's) needs a deeper renovation, including the unappealing brown-glass facade. All of that said, for less than $150 a night I think these things can be overlooked at.
The bedroom N/A
Great location, clean rooms, friendly staff. Overpriced
Everything! The staff was excellent and accommodating when necessary...excellent place for business travelers and to relax. Not applicable.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The room was clean. The staff was nice,but the cleaning staff did not speak English. I didn't like the bathroom. We didn't have tablecloths for two days. The bed was uncomfortable. I wouldn't stay at Aladdin again.
the fact that its called the Aladdin and it was decorated like a chinese restaurant. there was no blanket on the bed. Oh and the fact that there were 6 police cars surrounding the building when I came out to return to the airport at 430 am.
The location was great , Close to Miami international airport, staff was friendly and quick. The room doesn't have any carpet, so then you would expect slippers! No slippers! Any hotels I have been at they have some amintis this one when we called for tooth brush, and tooth pest they told us they don't have.nothing like we sow on the web!!!!
Mirrors on the ceilings and nice glass shower. Little outdated no rugs on the floor and housekeeping could have been a little better
Nothing at all Everything was horrible