Vil du lagre som din permanente valuta eller kun for dette besøket?
beliggenhet. ta vekk tepper på rommene. det luktet ikke så bra
Kort vei til flyplassen Mye flystøy.Alt for dyrt å spise. Vi betalte $ 22 for frokost buffe. I løpet av ferien bodde vi på andre hotell som også hadde frokost buffe. Der betalte vi ca. $ 9.Alt for dyr parkering. Vi kjørte inn på hotellet kl. 21 og ut ca. kl. 10. For dette betalte vi $ 20.
Alt personalet i resepsjonen var utrolig høflige og hjelpsomme. De samme gjelder for personalet i kafeen. Frokostbuffeen var innholdsrik Parkering for funksjonshemmede burde vært enklere. For å benytte plassene som var reservert til denne gruppen, måtte man kontakte personalet for å få de til å åpne adgangen. Vi overnattet 2 netter på Hilton i Disney World. Her var tilgangen på parkeringen for funksjonshemmede mye enklere.
My room was ready when I arrived.
Nice modern clean facility. Great rooms. Hour long wait in the business center just to collect a package.
Restautant, room comfort, service
Best hotel I have ever stayed at. It was amazing the restaurant Toro Toro was awesome. Everyone was so nice and on the 18th floor we had such a great view of the city!
Great Location overlooking the intercoastal and so convenient to American Airlines Arena. The Hotel is beautiful and the staff is friendly and very helpful. Breakfast buffet was excellent. We will definitely stay here again on our next trip to Miami. There was nothing that we didn't like!
The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.
Staff Room Location
good location near cruise ship terminal. full beds are quite small. Queens would be better. Expensive parking. Just "OK" restaurant.
Location to cruise terminal. $ 43.00 a night to park your car. Ridiculously expensive.
I liked the price I didn't like the fact that I was charged to park my vehicle. The bathroom had hair in it that was not mine and when I called the first desk she said she would have someone come clean it and no one came.
Could not get room service. No free internet No wake up call
The staff is very helpful and professional... Excellent service... The dining room could be a little bit more cleaner...
The staff was pleasant and helpful. The room was not what I booked but it was just an overnight stay so I didn't make a fuss. The bathtub paint was chipped and it was so cold. The air never got warm so I just took it off and layered up. Breakfast was really expensive.
price and location Bathroom and shower was in bad shape. tile and grout was black and the shower on /off lever was broken and very hard to use . But worse was the black mold in the white tiles and grout. Just a little spraying of clorix would have done the job
Close to the airport with readily available shuttle service. Nice views of adjacent gold course.
Nothing Front desk rude and not interested in help
Rooms were comfortable, clean, and we had a nice view of the golf course. The airport shuttle and location made this a perfect start to our vacation.
Bar, bedroom Parking
The check in line was super long when we arrived so we went out to dinner. When we got back it was peaceful. Staff was nice. Decor was modern. Beds were soft. Room was quiet. Very nice stay. Needs free coffee in the lobby in the morning.
Clean rooms and modern feel Not much parking. Valet is not free and over priced. Right across the street from airport so expect some noise. Not much but some.
The view was wonderful. The bed was extremely comfortable. The employees were helpful and the shuttle service was really useful. The shower was not very big and there was no hook or rod to hang up my used towel.
We were impressed by the service, which is really outstanding. The beach island is really nice, it's a pitty there is no entrance in water. The view is great. The food was average. We had few dinners at the hotel and it was quite expensive, but so-so.
Very nice rooms and staff were great. View from rooms was also very nice.
Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times. The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.
Door staff and reception were very competent.
The staff was mostly helpful and always had a smile on their face. The lobby is among the most beautiful spaces I have ever seen in a hotel The rooms are clean and spacious Love the pool and jaqcuzzi. The man made beach was a nice touch You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.
Nice ambience and services. Excellent food.
Even though looking from the outside the building looks kind of old, its inside view looks amazing, as the rooms and hallways.
The gym the view the food and drinks and the poolside service was spectacular. Late maid service.
The room was spacious with open bathroom; the balcony was great and the design nice and calm. the room service is not 24/7, the spa was closed for refurbishment
We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!
as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott
The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding. Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.
The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.
Great hotel, nice rooms and helpful staff. Valet parking too expensive.
Luxurious accommodations, incredible views. Room service was very good. Valet parking always seems to be the weak link at many hotels. Nothing horrific, just not up to the standard represented at this property.
Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking. Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.
I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.
The rooms are amazing, well appointed, loved the bed! Service is top notch too Long wait for the valet, call early!
The wifi didn't seem to work, luckily I was close enough to the lobby to use that.
Hotellet lå bra plassert med tanke på at man kun hadde 10min med bil til Miami Beach. I tillegg var det stort sett rundt 10min med bil til en del kjøpesenter hvor det var mulig å få tak i det meste. Ordentlig service i form av lite venting ved skranke eller på at de skulle hente bilen din. Det eneste jeg savnet på hotellrommet, var et kjøleskap. Dette fikk vi vite at var mulig å få, men det ble ikke opplyst om dette ved ankomst. Vi ble oppmerksom på dette da renholdersken sa dette til oss siste dagen vi var på hotellet.
Hotellet lå nær flyplassen. Bjeteningen var oppmerksomme og imøtekommende og hjelpsomme. Åpent og romslig i lobby, bar og restaurant. Restauranten var i dyreste laget for den type kvalitet på maten. Rommene var ikke 4 stjernes, men heller 3 stjernes.
The hotel was very luxurious, mable lobbies, marble bathrooms. Beautiful views of Miami bay. One could have lived in the bathoon it was so big and plush. The room service menu was expensive, however we were not too surprised at this as the hotel was definately upmarket & luxurious
Professional and courteous staff, wonderful bedlinens, large well- equipped bathrooms, extremely quiet hotel. Outside a large, nicely warm pool. Remember this is not a beach hotel, you are among the skyscraper financial buildings on Brickell Av but the service is outstanding as are the views and there are plenty of good restaurants/cafes in the area.
Front Desk staff made great accommodation for my early arrival and made quite sure I was well taken care of. Restuarant breakfast of Corned Beef Hash & Eggs was spectacular.
The service at four seasons is exceptional in every area. An amazing experience. Everything was perfect
Amazing staff, great dinning
Location and pool. Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
The location, the size and quality of the room and bathroom, the courtesy and skill of the staff. We liked it. We'll come back.
The service was amazing. Everyone from the front desk to the valet to the gift shop clerk were all about service. N/a
The construction of the shower lead to water pooling up at the shower door and seeping out into the bathroom.
Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell. We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!
rooms were nice, comfortable, location was good for what we were doing Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..
Really nice hotel with good location and amenities. Got a great deal. Some areas of the hotel are looking old and may need to be revamped.
loved it everything buttttt the 24 hour menu was horrible not enough selections for the price i paid. need to offer complimentary breakfast.
Best bathroom ever. Fun electronics in room. Great breakfast.
I was very suprised with our stay. I went into this as a vacation made very last minute and saw good reviews but figured it would just be an OK hotel. However it was a really nice place. The staff was very attentive. They book a massage for me. They set up a crib and twin bed for my 2 year old son so he could choose which he wanted. They had smart TVs which allowed us to play netflix and youtube at night. my wife and I especially liked that the hotel had many resteraunts, starbucks, pharmacy and many botique stores attached to the hotel. The pool was nice, but the only drawback is that it is situated in a way that we only got sun in certain parts of the day as the building blocked out the sun before noon. so 12-5pm the sun hit the pool. It was very close to south beath (lincoln rd). We had a car but with all the shuttle services you really could not even bother. They had busses going to many of the attractions you want, and if it wasn't uber would fill in the few gaps. I would 100% go back and do plan on making this a semi-regular vacation favorite. It also helped that there were other familes with kids for my son to play with. He had 5-10 kids to play with in the pool on any given day. ENjoy! and thanks for the memories
Staff was friendly and helpful
The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful. Would have liked to see some more shopping boutiques
I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel. There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
Desk staff particularly friendly and helpful.
Great pool area It would been nice if breakfast was included
Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony! Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
Location, bar, extremely helpful staff Windows that do not open so one must use a.c. However we request a room with window or door to get fresh air..
The breakfast is good!! The parking is expensive!!
I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return. Tub & size of the room
Nothing. The hotel was too dirthy. The staff were too bad.
It was very clean, great view from my window. The location of the Hotel was excellent.
Nothing The restroom was terrible.
Checking out at the earliest convenience. The hotel was run down and dirty, the staff just shrugged their shoulders and said "you get what you pay for"(although budget price I expect a lot better for the money paid) many guests were complaining, it was late at night and no chance of getting another hotel, we checked out as soon as we could the next morning and booked into another hotel, the Manager refused to give us a refund.
Thought the hotel was very expensive, not clean and had no bar. Breakfast was terrible and not included in the price and the area where the hotel was situated didn't feel 100% safe to be in
It was convenient,and the staff was very pleasant,the rooms were kept clean,and it was a pleasurable stay. The hotel should have at least a microwave oven in the room.
NOTHING This hotel is a dump. The bathrooms are disgusting and the beds felt like plywood. Will never stay there again.
you get what you pay for great location nothing good value clean hotel but basic
Location Very noisy. Walls are paper thin. Elevators are extremely slow and small Would not stay there again !
Good value for a brief stay. Lack of information about local facilities.
The hotel is very close to the Port of Miami and across from Bayside Market, which is very nice. The beds were awful. Very uncomfortable.
Great place to rest our heads for the night between flights. Shuttle arrived promptly after we called the hotel. We received a free upgrade for no apparent reason (woo hoo!). The bed and pillows were comfortable. Everything was very clean and nice. Please note that the shuttle ends at 12:30 AM and resumes at 5 AM.
they excell in all the service,
Staff perfect Eating area could be larger
There were nice restaurants nearby. Close to the airport and shopping mall. Not too far from the port of Miami. It was very clean, staff was courteous and the continental breakfast was appealing. I would diffinently stay there again. Thanks! There is only one shuttle and I had to wait way too long. Almost an hour
the staff, the breakfast, the jacuzzi, the comfort, the rate... wow!!! I will be back!
The hotel was very clean and organized, Jesus was extremely helpful, he went out of his way to accommodate us. I would recommend to others. Airport pickup took more than an hour, I think they forgot I had called.
Staff was friendly. And several nice restaurants nearby such as Latin 2000, and catch of the day. It is far from south beach, but you can pick up the 150 bus from Miami international airport bus terminal, and be at south beach within 40 minutes.
A great place to stay. Rooms are great. Breakfast was awsome. Only two things I can say that disappointed me. First location to the beaches. Second no pool. I would stay again as long as I was not going to the beach.
The rate is very fair, near the airport, with free shuttle service. They were sold out, and they put me a handicaped person room. But nothing very disgusting.
The hotel staff is courteous, well informed and very professional. Andrew and Glenda were especially willing to help me with my requests when I required arrangements to extend my stay. The breakfast has an excellent variety of items from which to select.
Shuttle to and from Miami International Airport. Staff was friendly and helpful. Room was clean and quiet. Incursion into Lobby by seriously impaired woman (cursing, yelling and belligerent behavior) morning we were flying out. Hotel security just stood around doing nothing. Front desk gentleman was trying his best to handle situation, and keep the woman away from guests. Police had to be called.
Desayuno muy bueno, cerca del aeropuerto y de todo. El personal fue muy amable hasta nos querían regalar taquillas para el partido de Baseball. Definitivamente me volveria a quedar
Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room
We found the staff and facilities to be excellent - very clean and well equipped rooms, and good restaurant and leisure facilities
This hotel had a surprising nice lobby and pool that made me wish I had built in time for lounging poolside and enjoying a cocktail. The free cocktail ticket received at check-in was a nice perk not offered by most hotels. Additionally, the staff was very friendly and helpful. The room was clean and quiet - no noisy maids or slamming doors in the hallways. The location is great - very accessible for Brickell business environment. 25 minute mid-day taxi ride to/from the airport.
Restaurant service has to improve
The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
The staff was very accommodating, outgoing and friendly. Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Room was nice and staff were very helpful. What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Very clean, modern, and luxurious.
Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me! How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else. The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
I like everything it service was in top of the line I will be bak AAAAAA++++++++++
Hotel stay was good. The room was clean, the staff was great. Had dinner at the restaurant and 1)found a hair in the food. 2) they include gratuity in the check but when they print it out, it does not show that gratuity is included and ended up tipping them twice. 3) had breakfast at the restaurant and the bacon was burned and the eggs were not done right/did not taste right. 3)cost for the food and portions were excessively high.
Jessica at the front desk is great! Very helpful with everything we asked for. Had to ask for linens for the fold out couch.
Ample Parking. Not a lot of choices where to eat in this location. The continental breakfast was pricey at $20 and not the greatest.
Close to the airport Not near choices for dinner
Near the airport Not clean. Carpet at baseboard never been cleaned. Lobby is boring and leaves hotel with zero personality. Menu is awful. Hotel will only survive because it is close to the airport, nothing else. Not enough parking spaces. Sound heard from other rooms because of lack of sound insulation because of cheap construction. I could go on and on! !
Bed was very comfortable. Price was ok. Closeness to airport. The bathroom was dirty it had hairs everywhere, it wasnt breakfast included, the front desk personnel werent as polite as you would expect.
The complimentary coffee in the lobby was very convenient!
I honestly loved the hotel. The staff was so nice. even suggested certain places we should go out and party considering that we traveled 15hours from Louisiana. I have nothing but good words. no Dislikes. I was completely satisfied =)