Hoteller i San Francisco

Fordeler: Colors and comfortable bed

Ulemper: Expected better coffee maker in room, and bottles of water

Fordeler: Staff were so helpful and friendly!

Fordeler: Very central

Ulemper: To overpriced for what the rooms look like

Fordeler: Peaceful quiet location

Ulemper: Great location wonderful and helpful staff I would return

Fordeler: Location was good. Hotel quiet and standard. Doormen were jolly and helpful.

Ulemper: Check in guy not very friendly and personal. I expected more of a personal touch for a boutique hotel, at least a good first impression,

Fordeler: Location.

Ulemper: there was no table in the room and after asking for one, I had no luck in getting one.

Fordeler: The location is perfect! Close to restaurants, shopping, cable cars.

Ulemper: The mattress and pillows need to be updated.

Fordeler: The room was wonderful, the staff made our stay very enjoyable. Hotel employee took such great care of us. He helped with tickets to sold out places and was a treat to talk to and pass the time. We will absolutely come back.

Fordeler: Great location

Fordeler: Great location

Ulemper: Nothing comes to mind

Fordeler: The receptionist Latif was very friendly and welcoming. The room was great.

Fordeler: The staff and the doorman, the quiet, large, and very clean room, but, mostly the very friendly, helpful, and patient staff!

Ulemper: The room had no opening window

Fordeler: Svært rent og gangavstand til mye.

Fordeler: Ansatte profesjonelle og veldig hjelpsom. Flott beliggenhet.

Ulemper: Enorm linje i. Noen få ansatte, så tok evigheter. Ekstra gebyr for treningssenter. Aldri dag kom første dag.

Fordeler: Beliggenhet, vennlig personale

Ulemper: Tynne vegger, kaldt,

Fordeler: Jeg syntes de ansatte svært vennlige og imøtekommende. Jeg kunne godt anbefale hotellet til andre.

Fordeler: Beliggenhet

Ulemper: Avgifter for Internett og et treningsstudio. Ekstra avgifter i mer enn to voksne.

Fordeler: Nydelig interiør

Ulemper: Dyrt kjøretøyet deres pris. Lite rom

Fordeler: Utmerket beliggenhet Gode puter, seng og sengetøy

Ulemper: Jeg hadde en queen-rom, veldig lite Ingen fjernkontroll for TV Lang, lang ved innsjekking/utsjekking prosess. Treningsstudio i ikke gratis

Fordeler: Flott personale i resepsjonen, personlig og profesjonelt og vennlig. Perfekt beliggenhet tilgjengelig til butikker og restauranter!

Fordeler: Alt var flott!

Ulemper: Ingenting

Ulemper: underbemannet og overveldet registrering skrivebord

Fordeler: Sengene er komfortable

Ulemper: Rar lukt på omslagene

Fordeler: Flott personale! hilste på deg med et glass vin!

Ulemper: Rommet var LITE! Jeg vil ikke bo der igjen!

Fordeler: Room was spacious, nicely appointed and very clean. The staff were very friendly and helpful. Having a Starbucks next to the hotel was a bonus!

Ulemper: Too many hidden fees and charges

Fordeler: The staff was very gracious and helpful.

Ulemper: Nope

Fordeler: n/a

Ulemper: I have 10 rooms booked. Randomly you have charged deposit on my card for jut three rooms. Now I have to go back to my 3x guests and try to get money back. Unnecessary inconvenience and lack of communication around charging my card over £900...

Fordeler: The rooftop indoor pool and hot tub are delightful. Definitely worth the one extra fee. It was only $25 for access the whole stay, not per night.

Fordeler: The valet service was very friendly and prompt! The room was beautiful and appreciated the coffee machine. Super modern and loved the decor. Really couldn't ask for much else.

Ulemper: I would like the pool to remain open longer.

Fordeler: Fantastisk utsikt fra rommet. Hotellrommet var stort, og det var rent. Hadde Imperial-rom i 23. etasje. Da hadde man tilgang til Lounge hvor man kunne slappe av, ta seg noe å drikke og ost/kjeks på ettermiddagen. Veldig sentral beliggenhet. Anbefales!

Fordeler: EVERYTHING. The staff was incredible, food at Anzu delectable, room super comfortable, excellent location, great pool and deck views!

Ulemper: nope!

Fordeler: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)

Ulemper: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.

Fordeler: Location

Ulemper: Wi-Fi Imperior lounge was empty

Fordeler: I love the rooms. They are beautiful and so comfortable!

Ulemper: I didn’t like the hidden charges. There is a $25 fee for two small bottles of water, WiFi and a discount on food at a restaurant provided you hit a minimum spend. Another example is there is a $30 extra charge to get your room before the 3pm check in time. Or you can avoid that charge if you pay for an up-grade. Decent hotel in a good location but there are too many alternatives to have to deal with those games.

Fordeler: Beliggenhet er fin

Ulemper: Det er en stor feil med rom. Du kan bli tildelt et rom uten utsikt overhodet.

Fordeler: Beliggenheten var utmerket

Ulemper: Vask og badekar fylles opp mens du tar dusj eller barbering ved vasken

Fordeler: Flott beliggenhet Kundeservice var flott

Ulemper: på hotellet kunne vært bedre Rommene og badene er litt små

Ulemper: Ingen

Fordeler: Fantastisk beliggenhet. Vakker bygning

Ulemper: Veldig travelt hotell . Sjekk inn linjer er lang.

Fordeler: Fantastisk lobby, hjelpsomt personale

Ulemper: Ingen gratis internett på rommet

Fordeler: The location is fantastic, the lobby area stunning, the rooms delightful and luxurious and the beds...... like sleeping on a cloud

Ulemper: Nothing!

Fordeler: Great location, big room with nice decoration. Comfortable bed with nice bedsheets. Stayed at 16th floor Tower block, partial views and did not encounter any queue for the lifts. Will stay again in future.

Fordeler: Centrally located and excellent service

Ulemper: I was also charged by the Hotel for the night. I called and they said I'd get reimbursed in 5-7 business days. Its frustrating but I hope it is resolved quickly without any issues

Fordeler: Location is perfect Good bed Clean

Ulemper: No water in the room No slippers No kettle not everyone drinks coffee

Fordeler: Location was going to be great but didn’t actually get to stay.

Ulemper: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.

Fordeler: Location

Ulemper: 11 checkout too early

Fordeler: I enjoyed the service from entering and exiting the hotel. Very helpful and convenient.

Ulemper: Our got hotel package said our room included a robe but we did not get any.l

Ulemper: Did not have wifi

Fordeler: Everything was good.

Ulemper: Nothing.

Fordeler: Location is great

Ulemper: Staff were awful. From front seat to tech support. Had to spend 2 hours with tech support to try solve WiFi. Wasn’t solved. No apology.

Fordeler: You cannot beat the location of this hotel. It right in union square and walking distance to shopping and restaurants and public transportation. The room rate seems to be comparable to other hotels in the area. The staff is exceptionally friendly and helpful and the rooms are clean. The reason why I am giving only 3 stars is because we stayed in the tower rooms and they were severely lacking in decorum. It looked like a cheap remodel job. It appeared that the furniture was upgraded but the rest of the room was not. It was clean though. I was hoping for a bit more charm from this hotel as Westin’s are usually very lovely. Perhaps if my room was in a different part of the hotel this would not be the case. Additionally onsite parking is available and it is valet. However depending on the size of your vehicle the price ranges between $68-75 plus tax per night. Though there are nearby parking garages that are cheaper and walking distance, they have terrible reviews with many people staying that the parking spots are small and car damage and theft are a real problem. I drive a large SUV so I opted to pay the elevated price of parking at the Westin as a sort of “insurance policy”. Their garage is manned around the clock and because it is valet, if something were to happen to my car they would be responsible. All in all I felt that this hotel was in line price wise with the other hotels in Union Square. If I were to stay again I would request a room in a different part of the hotel in hopes that it was more upgraded.

Ulemper: The tower rooms lacked charm. They seemed to possibly be in the middle of a remodel or they did a cheap remodel job.

Fordeler: Beautiful. Great location. Clean, large and luxurious. A bed from heaven.

Ulemper: Check in time was listed as 3 pm. I arrived at 3.15 and was told me room would be read by 4. However it was not ready till 5:45. So I wasted nearly 3 hours!

Fordeler: Flott beliggenhet, flott innredning, vennlig personale

Ulemper: Det er eldre og i et høylytt område, heis var skummelt

Ulemper: slappe madrass

Ulemper: Very expensive and I wouldn’t call it 5 star

Fordeler: Location was very central - minutes from Union Square. Staff was very accommodating, very helpful and friendly. Beds were very comfortable. Unique look in the rooms - loved the character of the place.

Ulemper: No hair dryer in bathroom (didn't matter to me but it may be a surprise if you're counting on having one). Wouldn't mind a few extra places to hang clothes, towels, etc.

Fordeler: Great location and reasonably fast wifi

Ulemper: No food and basic lobby.

Fordeler: Location

Ulemper: Stained comforters, unfriendly staff, run down facilities.

Fordeler: The staff. The location.

Ulemper: The appearance of lobby and elevator looks old and decrepit.

Fordeler: Nothing

Ulemper: My room's ceiling was falling apart and we could hear neighbors

Fordeler: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.

Ulemper: Valet service is a bit slow. And snacks in room were tempting to eat but were not free.

Fordeler: The staff was very professional and friendly.

Ulemper: Our room was very noisy - noises from rooms next to us and above us plus noises from the hallway. Our bathroom light was on a motion detector (no light switch), which didn't always work correctly, so we were either caught in the dark while showering, or unable to turn it (or the ceiling fan connected to it) off when not in use.

Fordeler: Great location and friendly staff.

Ulemper: $30 a night for a rollaway bed seemed a bit much.

Fordeler: Location

Ulemper: Very old room

Ulemper: The hotel needs to be updated and cleaned. From the pictures online the hotel looks updated and very nice but that was definitely not the case. Additionally only one elevator works and is very very slow.

Fordeler: Perfect location and very friendly and helpful staff.