Hoteller i San Francisco

Fordeler: Large comfortable room, friendly staff very accommodating.excellent location

Fordeler: Staff, cleanliness, LEED certification

Ulemper: Nothing

Fordeler: The staff was providing excellent service with extremely nice communication. They stand out compared to the other big hotel brands. Another nice part of our stay was the attention to detail, like for example a small box of chocolates as a welcome present.

Fordeler: Staff were so helpful and friendly!

Ulemper: The turn down service is a little weird, especially with the housekeeping walking into room even when a privacy note is hanging on the doorbell. She even walked in once while I was on the toilet!

Fordeler: Everything. Comfortable, spotlessly clean and brilliantly located. Very close to a number of fabulous places to eat.

Fordeler: This hotel was without doubt the quietest I've ever stayed in. I'm a light sleeper so no paper thin walls, no traffic noise nothing. I had asked for a quiet room and they delivered The staff were a credit to the hotel. Angelo and the girls on reception so lovely.

Ulemper: Coffin style tv stand

Fordeler: Location.

Ulemper: there was no table in the room and after asking for one, I had no luck in getting one.

Fordeler: The location is perfect! Close to restaurants, shopping, cable cars.

Ulemper: The mattress and pillows need to be updated.

Fordeler: The room was wonderful, the staff made our stay very enjoyable. Hotel employee took such great care of us. He helped with tickets to sold out places and was a treat to talk to and pass the time. We will absolutely come back.

Fordeler: Very helpful, professional and friendly staff. Made it a very pleasant stay.

Fordeler: The staff and the doorman, the quiet, large, and very clean room, but, mostly the very friendly, helpful, and patient staff!

Ulemper: The room had no opening window

Fordeler: Svært rent og gangavstand til mye.

Fordeler: Ansatte profesjonelle og veldig hjelpsom. Flott beliggenhet.

Ulemper: Enorm linje i. Noen få ansatte, så tok evigheter. Ekstra gebyr for treningssenter. Aldri dag kom første dag.

Fordeler: Beliggenhet, vennlig personale

Ulemper: Tynne vegger, kaldt,

Fordeler: Jeg syntes de ansatte svært vennlige og imøtekommende. Jeg kunne godt anbefale hotellet til andre.

Fordeler: Beliggenhet

Ulemper: Avgifter for Internett og et treningsstudio. Ekstra avgifter i mer enn to voksne.

Fordeler: Nydelig interiør

Ulemper: Dyrt kjøretøyet deres pris. Lite rom

Fordeler: Utmerket beliggenhet Gode puter, seng og sengetøy

Ulemper: Jeg hadde en queen-rom, veldig lite Ingen fjernkontroll for TV Lang, lang ved innsjekking/utsjekking prosess. Treningsstudio i ikke gratis

Fordeler: Flott personale i resepsjonen, personlig og profesjonelt og vennlig. Perfekt beliggenhet tilgjengelig til butikker og restauranter!

Fordeler: Alt var flott!

Ulemper: Ingenting

Ulemper: underbemannet og overveldet registrering skrivebord

Fordeler: Sengene er komfortable

Ulemper: Rar lukt på omslagene

Fordeler: Flott personale! hilste på deg med et glass vin!

Ulemper: Rommet var LITE! Jeg vil ikke bo der igjen!

Fordeler: I love this hotel and have stayed here a handful of times. It is so easy to drive into the city, exit off the bridge and drive right into their valet. Check in is always a breeze. Love the room layout. The large bathroom complete with soaking tub and separate glass enclosed shower is always a treat. I've eaten at Anzu a few times and am always satisfied by the quality they deliver. Try the tempura mushroom app, its amazing. There is a pool and hottub on the roof, but it closes at 10pm and I've never made it on time. This hotel is extremely pet friendly with it's own dog park. There are great restaurants all around the block. Try the italian joint on the corner, Puccini and Pinnetti, loved it both times. You get $10 room credit to Anzu, don't forget to use it.

Ulemper: I was overcharged the last time I stayed there. Not sure what for. I used express checkout and didn't realize this had happened until I got home. Then I forgot about it until now so not sure if they would have credited me. The valet charged $85 for suv's $75 for cars. Definitely the most I've ever payed to park but the garage is under the hotel and much safer than the alternative for my BMW. Room smelled like cigarette smoke from someone smoking in the adjoining room's bathroom. Smoke cleared when they were done.

Ulemper: The spa supposedly an area of relaxation and quietness (and the main reason why I spent --- dollars on a hotel room) was in fact a playground for a dozen of children splashing water from the pool to the hot tub

Ulemper: More clarity on the $10 credit. The front desk said I could use it in the restaurant and the restaurant said I could only use it for room service.

Fordeler: Just a welcome comfortable property with an outstanding staff.

Fordeler: Hotel was everything listed plus! Polite, friendly, helpfulnstaff. Enjoyed our stay. Will DEFINITELY stay here again!

Ulemper: No.

Fordeler: I like the view from the upper floors and the rooms are laid out perfect

Ulemper: The parking and parking attendants attitude

Fordeler: Nice and bright and clean.

Ulemper: The deluxe king room was a little smaller than I was expecting.

Fordeler: Very clean and great customer service

Fordeler: Swimming pool and gym, Sauna

Ulemper: Welcome present $10credit for dining Restaurant can’t get in without reservation

Fordeler: The hotel is great

Ulemper: To many charger after you book 65 $ parking in hotel

Fordeler: I accepted a $100 room upgrade charge, plus $75 valet parking fee. I was charged $312.56...

Ulemper: No bill was presented at checkout. No bill was emailed after check out. A fraudulent charge was incurred, and nobody is available at the hotel to review the charges.

Fordeler: clean

Ulemper: They tried to upscale me everysteps. Early check in-$30. But room was not available for early check in. Only Kingsize beds are available for early check in -$30./night. worst, obligatory amenity fee of $45/night for 2 bottle water and internet. Usedcar

Fordeler: Beliggenhet er fin

Ulemper: Det er en stor feil med rom. Du kan bli tildelt et rom uten utsikt overhodet.

Fordeler: Beliggenheten var utmerket

Ulemper: Vask og badekar fylles opp mens du tar dusj eller barbering ved vasken

Fordeler: Flott beliggenhet Kundeservice var flott

Ulemper: på hotellet kunne vært bedre Rommene og badene er litt små

Ulemper: Ingen

Fordeler: Fantastisk beliggenhet. Vakker bygning

Ulemper: Veldig travelt hotell . Sjekk inn linjer er lang.

Fordeler: Fantastisk lobby, hjelpsomt personale

Ulemper: Ingen gratis internett på rommet

Fordeler: The location was great, along with the entrance/lobby was beautiful.

Ulemper: The room did not represent a 4 star hotel. There was a huge chip (1x2 in the bathroom countertop and another in the bedside table which the drawer did not open by design. All in all. A standard run of the mill hotel room. Parking was $100/night

Fordeler: Centrally located and excellent service

Ulemper: I was also charged by the Hotel for the night. I called and they said I'd get reimbursed in 5-7 business days. Its frustrating but I hope it is resolved quickly without any issues

Fordeler: Rooms are beautiful!

Fordeler: Great Value and Service !

Fordeler: directly across the street from Union Square, so it’s perfectly walkable

Ulemper: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.

Fordeler: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Ulemper: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Fordeler: Location

Ulemper: 11 checkout too early

Fordeler: Comfortable bed, charming hotel with beautiful holiday decorations, right at Union Square - great location!

Fordeler: Right in the middle of great shopping and food! You won’t run out of things to do.

Fordeler: The staff was awesome. Location was excellent.

Fordeler: Luxury

Ulemper: No free bottle water in room Disruptive by maid

Fordeler: The staff were very accommodating and friendly. The room was super clean and had a pretty view.

Ulemper: The only downside of our stay was that the WiFi was working once we got in the room. We left to get dinner and when we came back it kept saying it’s not connected.

Fordeler: Flott beliggenhet, flott innredning, vennlig personale

Ulemper: Det er eldre og i et høylytt område, heis var skummelt

Ulemper: slappe madrass

Fordeler: Location was very central - minutes from Union Square. Staff was very accommodating, very helpful and friendly. Beds were very comfortable. Unique look in the rooms - loved the character of the place.

Ulemper: No hair dryer in bathroom (didn't matter to me but it may be a surprise if you're counting on having one). Wouldn't mind a few extra places to hang clothes, towels, etc.

Fordeler: The size of the room was perfect, very spacious. I loved the bathrobe! And bed was very comfortable. The location was also great - walking distance to a lot of interesting places to see and shop at, and near public transport too if needed.

Ulemper: The bathroom was good, but the toilet was in a tiny bit awkward position. The fridge was also too small. I stayed for a week, so it would've been practical to have a bigger refrigerator.

Fordeler: I enjoyed everything about our stay the staff was exceedingly friendly and easy to communicate with before and during our stay. The coffee maker in our Room was not only a coffee cup maker but it also made delicious espresso!! The ADA accommodations here cannot be beat, My better half is disabled and this is the best accommodations we've ever had we will definitely return in the future. Thank you for making his stay so special!!

Ulemper: There is nothing i didnt like!! This place is amazing ♡♡

Fordeler: Decor, stair, coffee machine, speakers, wifi are all highlights of this hotel. It is the only one recommended by Monocle and Wallpaper travel guides that is affordable. Centrally located, this hotel will benefit even more once the Union Square subway station opens.

Ulemper: The shower glass divider could extend further to prevent water from spilling onto the floor near the toliet. The walls are not so sound-proof, we could hear noisy people from next door entering and exiting their rooms at night.

Fordeler: Location

Ulemper: Stained comforters, unfriendly staff, run down facilities.

Fordeler: Great decor and comfy beds/ linens/ gowns etc. Staff were polite and helpful.

Ulemper: Small comforts missing (yes I'm picky) - actual milk or creamer rather than powdered, having to pay for water. No space to just relax in the lobby.

Fordeler: Great Location, great bar

Ulemper: Cement floors, stain on a rug in an upgraded room. Very small bathroom/shower.

Fordeler: Spacious room, furnishings and decor, nespresso machine

Fordeler: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.

Ulemper: Valet service is a bit slow. And snacks in room were tempting to eat but were not free.

Fordeler: The staff was very professional and friendly.

Ulemper: Our room was very noisy - noises from rooms next to us and above us plus noises from the hallway. Our bathroom light was on a motion detector (no light switch), which didn't always work correctly, so we were either caught in the dark while showering, or unable to turn it (or the ceiling fan connected to it) off when not in use.

Fordeler: Perfect location and very friendly and helpful staff.

Fordeler: Atmosphere, comfort & design