Hoteller i San Francisco

Fordeler: De ansatte, renslighet, beliggenhet.

Ulemper: Mattres var ikke den mest behagelige.

Fordeler: Beliggenhet og avslappende etter hendelse kvelden rett nedenunder fra rommet.

Ulemper: Restaurant ikke åpner sent nok.

Fordeler: Beliggenhet og trim

Fordeler: De ansatte var svært imøtekommende og hjelpsomme. Det var en fantastisk opplevelse.

Ulemper: Ingenting.

Fordeler: Alle de ansatte var hjelpsomme og vennlige.

Ulemper: For leisure travel ikke den beste beliggenheten

Fordeler: Well appointed. Gracious, professional, efficient staff

Ulemper: Room a bit noisy, street noise audible, as was the maid's HQ across the hall. Otherwise very clean, comfortable, very nice. The destination charge is bogus, and the parking too expensive.

Fordeler: everything was fine thank you

Ulemper: n/a

Fordeler: Very elegant hotel. Nice and clean.

Fordeler: Located near everything. Friendly staff.

Fordeler: Good location, within walkable distance to Union Square. Old fashioned stylish decoration. Very clean room.

Ulemper: The staff could cater for customers’ needs more proactively, especially for those waiting in the lobby.

Ulemper: The beds are a little to firm and the pillows do not support anything they just go flat.

Fordeler: I loved the firm bed and they were all very gracious to deal with. Great water pressure, high shower head for tall people. Very clean rooms!

Ulemper: I wish I had got a different pillow (they have three levels of pillow). The prices for breakfast in the hotel were very high, but it is San Francisco.

Fordeler: love location, amenities, bathroom toiletries, lovely room

Ulemper: The bar/restaurant was a little blah, didn't really want to hang out there.

Fordeler: Comfortable

Ulemper: Hard to get out of town

Fordeler: Location was great; bed very comfy; bathroom a good size and shower easy to use! We were upgraded which was a pleasant surprise. Staff very friendly and helpful.

Ulemper: Nothing.

Fordeler: Price and location

Ulemper: Some parts of the rooms especially are a little older, feels like the hotel could use a little modernization in its facilities and amenities.

Fordeler: Location, quietness, comfort of the hotel.

Ulemper: Nothing negative to report.

Fordeler: Flott utsikt og praktisk beliggenhet!

Fordeler: The location was great with good proximity to public transport to allow you to get around the city with ease. The Junior Suite we upgraded to was awesome with an amazing view from the 43rd floor out to the Bay and the Golden Gate Bridge. The staff were really friendly and helpful from check in to check out.

Ulemper: Nothing

Fordeler: Amazing views great room great staff easy check in great location enormous bed nice bathroom really clean free chocolates and champagne in our room on arrivale.

Ulemper: All great no problems.

Fordeler: Clean large rooms. Very clean hotel throughout. Excellent staff.

Ulemper: Nothing.

Fordeler: Very clean and comfortable

Fordeler: Prompt, efficient valet and concierge services - with a smile.

Ulemper: No USB charging points in rooms.

Fordeler: Stunning views over the bay.

Ulemper: The 40th floor bar is closed Sundays and Mondays. Parking is 70+ dollars a day. I parked at Sutter Stockton instead.

Fordeler: Great location. Staff was extremely helpful.

Fordeler: Great bathroom, great bar downstairs, great views.

Ulemper: The bed could’ve been a little more firm.

Fordeler: Great room and view Good helpful staff

Ulemper: Parking price Astonishingly expensive One restaurant very pricey No kettle or coffee machine in room Bed mattress too soft Location in the city , very quiet at the weekend

Fordeler: Service and staff

Fordeler: Good location.

Ulemper: Old dated bathrooms and awkwardly layed out rooms with motel like windows. Not 5 star by any means. The breakfast was extortionate at over £100 for 2 people. Stay at the palace hotel, its genuinely a luxurious hotel with a better standard and lower rates.

Fordeler: We were upgraded to a room on the 27th floor with fantastic bay views and the staff was extremely friendly and helpful. We also had a terrific brunch downstairs on Sunday, what more can one ask?

Ulemper: It is located a little too far top walk to Union Square, but only a few minutes by Uber, so not a big deal...

Fordeler: Kundeservice var enestående.

Fordeler: the staffs are very nice and friendly , the room is very comfortable , the location of the hotel is unique and convenience for both leisure and work purpose

Fordeler: Check in and extras

Ulemper: I had a disagreement with my girlfriend in the bar. Their management accused her - a classy 50-something mother and business women - of soliciting - of being a prostitute - and asked her to leave. Because we caused a disturbance? Fine. But because she’s soliciting?!?! Later I emailed their customer support about the episode. A live person emailed me back and said they’d get back to me in a few days. But, they never did.

Ulemper: I was struggling with the coffee machine, it is always defective, I reported this twice but still not fixed permanently.

Fordeler: The rooms were lovely and dinner was fabulous.

Ulemper: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.

Fordeler: Location, room comfort and design and services.

Fordeler: Literally nothing

Ulemper: Rude, arrogant, offending personnel. Useless management not able to take control over the staff and not really caring.

Fordeler: Hotel charge my card 630$, but the rate was around 400... i find out by accidenty!!! Very disappointed!!!!

Fordeler: Staff were amazing. Hotel was very luxurious, yet we still all felt at home.

Ulemper: Suppose it would have to be the price. Very expensive and on top of room rates the car parking was circa $80 pd.

Fordeler: Location was central, staff was very friendly.

Ulemper: Pricing was outrageous. $78 for a simple breakfast. Food was good but not anything extraordinary.

Fordeler: Amazing turn down service

Ulemper: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor

Fordeler: Fantastisk service og opplevelse! Vi var der på vår bryllupsreise og elsket hvert øyeblikk. De ansatte gjorde alt de kunne for å hjelpe oss.

Ulemper: The valet location is different than the street address causing much time wasted trying to find where to enter.

Fordeler: The staff were super friendly, check in and out was quick, good location, the bed was amazing and the room very clean with the bathroom a good size.

Ulemper: We had to take 2 lifts to our room, it was overpriced.

Fordeler: Very good restaurant and bar. Excellent gym facilities. Comfortable room.

Ulemper: I wish I could have asked for different pillows. Sleep would have been so much better.

Fordeler: Location, spacious room, friendly staff, access to equinox, very accommodating to requests

Ulemper: More restaurants on site would be better

Fordeler: Location comfort and service

Ulemper: Expensive but typical of all hotels in San Francisco

Fordeler: Great location Staff attentive

Fordeler: Professional clean hotel and good room size and clean spacious bathrooms

Ulemper: Breakfast was not included in a pretty high room rate No coffee or tea at all in any common area for guests - that always adds a level of comfort and welcome touch to guests - which was sadly missing A bit impersonal generally and corporatey

Fordeler: Location of the hotel is very convinient. Its the cener of the city.

Ulemper: This hotel can be good if you come on converence. Not for enjoyng the city. The bar and restaurant are overcrowded. Maybe we just did not get lucky with timing and hotel was overbooked... But this affected our stay drasticaly! Breakfast was very bad. There was no place to seat.... They asked us did we book our breakfast? Really??? Book a table for breakfast???? Maybe its american style to arrange things like this..... not a Europe whay..... And when they finally found a place for us it took 30 minutes them to bring us our food.... And on top of all at the morning we cheked out and asked the taxi to airport the taxi drived made a veery long detour and took twice price from us. And it was taxi driver who the HOTEL arranged for us... Shame on them! But our first time stay in San Francisco was ruined....

Fordeler:  

Ulemper:  

Fordeler: Received texts tracking my arrival time and greeted by name at Registration. Housekeeping and room service addressed me by name. Breakfast in the restaurant excellent and fast. Security excellent with keys needed to run elevators, human security at all doors, etc.

Fordeler: Perfect spot in the centre of it all

Fordeler: Really friendly staff, good in-room dining and perfect location! This is not the first Four Seasons I visited, but definitely one the most satisfying ones.

Ulemper: There could be some in-room welcoming treats. Otherwise the service is really good, well worth the price.

Ulemper: Gratis parkering skal være tilgjengelig

Ulemper: I arrived and was sent to the hyatt as they didn’t have a room for me

Fordeler: Veldig vennlige og imøtekommende Pikkoloene. Hyggelig personale

Fordeler: Location Location Location... Absolutely Beautiful place. The big4 was wonderful and historic. The staff from the front door men to the check out was so wonderful and accommodating. Loved every minute. Can't wait to go back

Ulemper: That we had to leave and go home!!

Ulemper: Dyr parkering 60 USD per natt

Fordeler: Loved the decor and service was excellent.

Fordeler: The warm, friendly staff and location and overall comfort.

Ulemper: Very happy as it is.

Fordeler: I enjoyed my massage it was both erotic and fun!

Ulemper: The spa is amazing!

Fordeler: Terrific location with wonderful views of Grace Cathedral and the bay beyond. Rooms are large and well appointed, and even though the furniture sometimes looks like it comes from another planet, there is something wonderful about the decor.

Ulemper: Staff for the most part are on top of it. Clearly ordered bacon for my breakfast room service, but received sausage. Asked for room service to be cleared from room, it wasn't. That sort of thing chips away at a perfect rating.

Fordeler: The service by the staff was absolutely outstanding and the facilities in general were just amazing.

Ulemper: the room service menu could be a bit larger with more selection and there was a tiny bit of urine on the toilet seat when we checked in.

Fordeler: The food at the spa was outstanding. Not only was it delicious, it was served hot, which was impressive given that we dined outside on the deck---far from the kitchen. I was also very impressed with the way the manager, Flora McCuistion, handled my complaint about being refused access to the pool. She recognized the importance of maintaining a loyal customer and made an exception to their weekend pool restrictions. She continued her great service the next day by allowing us to have a late checkout. Flora understands customer service in a way the spa staff does not.

Ulemper: We were celebrating our anniversary and simply wanted to have lunch at the spa and take a quick dip before heading to dinner. The staff at the spa told us that we had to book a spa treatment in order to access the pool. I've stayed at this hotel many times and always was allowed to use the pool. They advertise a pool on their website, however, on the weekends they require you to book a spa treatment to access the pool. This was not made clear to me when I booked the hotel. We were so excited to begin celebrating our anniversary that we did not read the fine print notifying us about spa restrictions when we checked in. We would have probably signed up for one of the spa treatments, but officious attitude from the spa staff was a complete turn off. Thankfully, the manager, Flora McCuistion, recognized the importance of maintaining a loyal customer relationship and permitted us access to the spa so we could eat at the restaurant and take a dip in the pool, thereby helping us to have the anniversary weekend we had been hoping for.

Ulemper: Hotel advertised pool and jacuzzi but you cannot use on weekends unless you book a spa treatment. Lady who works at front desk couldn't give a st. Spent a lot of money and could not use facilities. They should post online that not available on we

Fordeler: Classic and charming Nice pianist at the bar in “4- corners”

Ulemper: No major complaints

Fordeler: History, location, amenities, staff, room

Ulemper: Cost

Fordeler: Great property. Well managed. We will be back

Fordeler: Fantastisk SF landemerke ... vi forlot aldri Hotel.

Fordeler: It’s a majestic property, nicely renovates in the Financial district.

Ulemper: After 11 hours flight I only found out that there is only a empty mini bar in the room. The internet is charged for at $30 a day ( after my complain they took it off ) and also not even any coffee/tee making facilities. I have been charged for a motorcycle overnight stay $75 a night which is the same price as a car.

Ulemper: Over charged incidentally for deposit but was returned right away. Manager was efficient and took care of the complaint right away.

Fordeler: Due to an issue during reservation, they could not find my booking. Nevertheless, they found me a room and asked same price than my original reservation. Moreover, upgraded. Hotel is part of SF history, bringing us back 150 years ago...

Ulemper: Financial SF area by night became empty quickly. Not a real nightlife spot.

Fordeler: Everything

Ulemper: Nothing

Fordeler: Wonderful attention to detail, very accommodating staff and gorgeous facilities.

Fordeler: Bidet on toilets

Fordeler: The staff was amazing, everyone greets you and is pleasant. The property is super cool and very well preserved/redone. The pool was top notch and a movie was playing above the pool in the evening. An exceptional experience.

Fordeler: I loved the bed. The bed was really nice and the room was spacious. However, the AC was broken so the room was very hot.

Ulemper: The AC was broken in our room and there was a plethora of sheets on the bed. Very comfy bed though.

Fordeler: Pretty

Ulemper: Expensive and didn’t have the amenities I expect from even cheap hotels such as free WiFi.

Fordeler: Herlig atmosfære av luksus og historie. Fantastisk frokostsal og førsteklasses frokost.

Fordeler: Room size

Ulemper: Pillows

Fordeler: The atrium is beautiful. It is a lovely historic hotel in a great location.

Ulemper: Very crowded and loud on the main level.

Fordeler: Elsket beliggenheten til Union Square og rommene var rene og komfortable

Fordeler: Flott service. Utmerket utstyr. Flott rom

Fordeler: I love the location and being right at Union Square. Lots of food, drink and shopping literally on your door step. The hotel staff, particularly the door staff are incredibly friendly and helpful.

Ulemper: Rooms are quite small, and the hotel is a little old. Air-conditioner could definitely use some improvement.

Fordeler: The staff was phenomenal. The room very clean and comfortable. Doormen were very helpful and knowledgeable.

Ulemper: My husband ordered corned beef hash for breakfast via room service....the hash was sitting in oil and the corned beef was very hard to chew. Not our experience previously.

Fordeler: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.

Fordeler: My room at this venerable hotel, located in the heart of Union Square, was large and comfortable, and the bathroom was especially spacious and luxurious, with a large shower and separate spa tub. (The room itself felt much more cramped than the bathroom.) There was a good coffee machine and free bottles of water, and ample room for clothes in a dresser and closet in the hallway between the bathroom and room, plus a chair and desk. I requested a quiet room and got one that was very quiet. All great! The location, in the heart of Union Square, would not be my top choice, but on my particular dates, it was very hard to find available rooms and the prices for everything were very high.

Ulemper: The hotel itself, and the rooms, are all clean and in good repair, but do feel due for a refresh. The location is good if you want to be near public transportation (BART, Market Street trams, many buses) or major attractions, including SFMoMA, but it's a bit boring. If you are looking for a good fitness center, this is not the right hotel for you. The fitness center was quite small, with only two treadmills, one of which (the one on the right) had a problem with the touch screen that made it very difficult to adjust walking/running speed. But most of all, the room is open to the elements, enclosed only by a tarp that a) makes it impossible to see the view beyond it (the clear plastic is clouded over with dirt) b) on the days I was there, when it was in the high 70s outside in the morning, made the room into a greenhouse that was very hot and humid. I'd say it was about 85 degrees F in there -- not ideal for working out, and should be avoidable if one is indoors in an otherwise climate-controlled building. This is not a huge deal if you don't care about exercising on your vacation, but if you do, I'd go elsewhere, even if it's less charming than the Taj Campton.

Fordeler: Location - right at Union Square

Ulemper: Didn’t look like a luxurious Taj property. Did not have 24 hour dining option Rooms were small.

Fordeler: Food was excellent. Location was great just off Union Square

Ulemper: Rooms were quite small for the rate paid

Fordeler: The cleanliness and staff were above average

Ulemper: I thought the concierge could of been a little more knowledgeable

Fordeler: The staff is amazing !

Ulemper: The beds could be more comfy

Ulemper: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Fordeler: Staff was exceptionally kind- I contracted the flu and they were more than solicitous.

Ulemper: The Nespresso machine can't really provide hot water for tea- it leaked all over.

Fordeler: Good location nr union square. Staff very helpful

Fordeler: Oppgradert til en suite for gratis. Alle de ansatte er svært vennlige og hjelpsomme

Fordeler: Beliggenhet i sentrum

Ulemper: Hotel parkering Utrolig dyrt

Fordeler: Alle på selve hotellet.

Ulemper: Parkeringsbeliggenheten. Veldig veldig dyrt $$$

Fordeler: Great location, walking distance to Market street, the piers and Chinatown. We had an amazing room, a corner suite with floor to ceiling windows and a balcony with bay view. Lots of natural light, including in the bathroom. Breakfast is a la carte, we got the continental and healthy start options, which were good. Professional staff.

Ulemper: Nothing to point out, one of the best hotels we stayed in during our California trip

Fordeler: free bike rental, close to sights and public transit, staff was friendly and knowledgeable

Ulemper: internet not included, but free to sign up for Marriott rewards to get free internet

Fordeler: Room looked nice. Location of hotel was good.

Ulemper: No coffee making facilities, fridge in room but was full of mini bar products which meant we couldn't use it for our personal items. Also no complimentary water $6 charge. Shower not good. No parking. No WiFi.

Fordeler: Nice view , accommodating ..very fast room service . East access to the city

Ulemper: No

Fordeler: The view was absolutely beautiful I enjoyed all the windows you could see all over the city

Ulemper: The only thing I would change about our room is the bathroom sink did not have enough water pressure to get your hands clean other than that the state was great very nice hotel

Ulemper: There was no free WiFi on the room and I needed to pay aprox $15 for one day internet

Fordeler: A fantastic hotel located perfect for our 3 night stay in San Francisco. Everything was within walking distance , Fisherman’s wharf 15 minutes, Union Square 15 minutes and all other neighbourhoods walkable too. Our room was huge with a view of bay bridge and the financial district. The staff were really friendly and provided us an extra rollaway bed. Free tea/coffee at breakfast time on our room only rate.

Ulemper: Everything was great, can be expensive - so book that non refundable rate if you see a good deal!

Fordeler: Room was great. Parking was ridiculously over priced, but that's SF, most staff members were great however one staff member was rude when asked to fill the coffee containers.

Fordeler: The hotel is good, people is friendly

Ulemper: Parking

Fordeler: The very helpful front desk staff.

Ulemper: No, loved everything.

Ulemper: the pullout couch wasn't terribly comfortable and we were relying on that for our children.

Fordeler: The staff do their best to provide a great stay while not being intrusive like some hotels.

Ulemper: This hotel is at the point that it is in need of some updating in decor. Brhe rooms are very 90s. If they did this I believe they would be a 5 star property

Fordeler: Fra innsjekking til utsjekking alt gikk smertefritt og raskt. Elsker alltid et Starwood hotell. Også, hotellet var ikke fullt så en oppgradering var i orden. Fint, stille rom.

Fordeler: Servicen var utmerket. Romservice var perfekt. Bar enestående. Portnerservice.

Ulemper: Ingenting

Fordeler: The staff are very friendly, and great customer Service.

Ulemper: The rooms are very consumed, you could hear rooms near you or above you pretty easily.

Fordeler: The staff was exceptional Best hotel we have ever stayed at

Fordeler: Bathroom was gorgeous. Staff extremely attentive

Fordeler: Outstanding service.

Ulemper: No WiFi

Fordeler: Great room, very comfortable, well-equipped fitness centre and great location with easy access to public transport.

Ulemper: Front desk card reader couldn't read any of my credit cards on check-in.

Fordeler: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.

Fordeler: Good location. Nice and big renovated room.

Ulemper: Due to renovation of the room on of the light switches and bed socket didn’t work. Also the sink taps didn’t work properly.

Fordeler: Elegant common areas, not big Gaudy like many large hotels. The rooms were very comfortable nicely appointed the bed was comfortable the bathroom was laid out very well.

Ulemper: Room service was overall very nice, Service was excellent, however I wish there were some lower-priced items for that late night snack for example pizza, inexpensive sandwiches. I would’ve liked a coffee maker in the room or free coffee in the morning available in the lobby for guests.Coffee delivered to the room was very nice with a couple of scones gratis however $26 for an eye-opener in the morning is a bit much.

Fordeler: nice

Ulemper: all of it.

Fordeler: Front of staff including the concierge were really excellent, very helpful with advise and so very friendly. The complimentary house car was a real bonus.

Ulemper: It was expensive but after all we were in San Francisco!!

Fordeler: Rooms are comfortable and immaculate. Excellent service from check in to housekeeping and room service.

Fordeler: Nyttig

Ulemper: Liten

Fordeler: Location

Ulemper: lobby

Fordeler: Great location at the gate to China Town. Staff were pleasant and helpful.

Fordeler: Perfect location!

Ulemper: The room was a bit small

Fordeler: Location, friendly staff, great breakfast, v good room.

Ulemper: Valet parking charge was unexpected.

Fordeler: Excellent hotel ....VERY nice staff.good position for everything ...hop on hop off stops across the road. Only try not to have a car would be very expensive to park.

Ulemper: Nothing

Fordeler: Hotel has a great location, it is close to most popular places by walking. Nice terrace with view over the city. Room was spacious and good. We will definitely stay here again when we will be in San Francisco again.

Fordeler: Very central to Chinatown and union square

Ulemper: Hotel had no bar

Fordeler: Front desk staff were great, clean and comfortable rooms.

Ulemper: I didn't like that the lobby coffee was soo expensive! $5 per cup?! It really should be free coffee. I don't mind paying for a nice breakfast but a quick grab and go coffee station would be a perfect touch. (especially considering that everything else in San Francisco is so expensive)

Fordeler: Very attentive, helpful and friendly staff. Most accommodating. Rooms on the smallish side, but very clean with comfy beds and a very nice and clean bathroom. No real views, and loud outside noise can be heard easily, such as from the construction on Grant next to the Triton Hotel across the street from Orchard Garden.

Fordeler: Affordable (hint: book on their web site using your phone), the room and hotel overall was comfortable, modern, and clean. It's a half block from the dragons gate and lots of restaurants and stores. The mattress and pillows were comfortable. The bathroom was roomy with a large vanity. The TV has Chromecast and apps. There is a refrigerator in the room. There are chocolates on your pillow and a fantastic filtered water machine in the hallway of the floor. Kureg coffee machine in your room. Rooftop balcony with a view.

Ulemper: Nothing!

Fordeler: Located right by the gate to Chinatown, it's very convenient for anything a tourist may want to do. Many very good and reasonably priced restaurants nearby and a Starbucks across the street. The front desk and concierge are very friendly and helpful with recommendations. Our room was spotless. We would definitely stay here again.

Fordeler: Location was good.

Ulemper: Room could have been a little bigger. Quite small for 2 people, no chair to sit on.

Fordeler: Beliggenhet og omgivelser

Ulemper: Servicen var forferdelig - restaurant hadde flere problemer.

Fordeler: De ansatte, rom, deilig ikke altfor trykkende

Ulemper: Dyr

Fordeler: Vakkert hotell, flott service. De ansatte er veldig hjelpsomme, spesielt Scott i resepsjonen

Fordeler: Komfortable senger. Flott beliggenhet. Hyggelig personale. Vakker innredning.

Ulemper: Dårlig lydisolering - vi kunne høre alt ved siden av. $65 parkering og $14 wifi. . Frokosten var 1 1/2 time for sent. Middag i restauranten var høylytt og bare middelmådig.

Fordeler: Rommet var stort og jeg hadde bare en queen size. senger, puter og laken alle veldig bra. Hotellet er litt utdatert men noen vil kalle det sjarmerende.

Ulemper: Min kappe hadde flekker på den.

Fordeler: Ryktet var virkelig levde opp til ... bedre enn jeg forventet

Ulemper: Kostnaden for parkering over natten

Fordeler: Se, rom, service

Fordeler: Fantastiske fasiliteter og personale

Ulemper: Rommet og sengen var fantastisk. De ansatte ved innsjekkingen var veldig imøtekommende. Vakkert hotell.

Ulemper: unprofessional and rude attitude

Fordeler: Great location. Luxurious. Historical.

Fordeler: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Ulemper: Nothing

Fordeler: Beautiful hotel! Staff is so friendly and helpful. Love eating at the Tonga room. Make sure you make reservations because it fills up fast. Room was very nice. We had a great stay!

Fordeler: Iconic SF property in fabulous location

Fordeler: Great location

Ulemper: Had to ask both days over three times to have room cleaned. Staff friendly but indifferent to customer’s needs

Fordeler: Great service. Had a lovely Waldorf salad. Also enjoyed atmosphere and music in Tonga Bar. Room and view excellent.

Ulemper: Fishy smell occurring in bathroom late evening and still there in morning when checking out. Will say however Reception staff excellent in response and compensated by waiving an upgrade charge without my requesting/demanding.

Fordeler: Beautiful place

Ulemper: Location ,location,location

Fordeler: Did not have breakfast. Was it included? Grand ambience Lively activity Splendid views

Ulemper: Pillows hard Can't walk anyplace easily

Fordeler: The staff was incredible!

Ulemper: The walls were very thin and could hear guests in the bathroom in the room next to us

Fordeler: If you want to stay in a historic place, this is the one. I stayed in the main, old building. My room was bright and spacious, but not that cozy and with a relatively small bathroom (but big walk-in wardrobe). It is probably better to stay in the new building in rooms with the bay view. But anything else was nice - the rooms are clean, members of staff are friendly, breakfast is nice, there is 24hrs room service, there is spa (if one has time for it, I did not), and I personally like the location.

Ulemper: My room in the main building was a bit cold initially (but the hitting worked well), was not cosy and had a small bathroom with no detached shower (the shower over the bath was fixed).

Fordeler: Ypperlig beliggenhet, var romslig, de ansatte er vennlige. Et utmerket opphold!

Ulemper: Pris litt høy, badet kunne trengt oppussing (men var perfekt funksjonelle). Et lys i skapet vil være svært nyttig.

Fordeler: Frokost

Ulemper: Resepsjonisten løy til meg om parkeringsavgift. Senere dette hotellet belaste meg 75 USD for parkering over natten

Fordeler: Svært komfortable senger, bra beliggenhet, vennlig personale.

Fordeler: Hotellet var nydelig og det var rent

Fordeler: Vakkert beliggende i sentrum på Embarcadero. Tilgang til mange ting.

Ulemper: Dyrt men ingenting er gratis rett?

Fordeler: Staff was amazing especially the valet staff. Rooms were luxurious and bathroom was clean with a great shower. Can’t beat the location. Great value and comfy beds.

Ulemper: The bathroom needs a better vanity and if you face the street you can hear some nighttime noise (garbage trucks etc but that’s expected in city)

Fordeler: The bed was comfortable and the room was clean. Valet was very convenient and appreciated! Overall our stay was amazing.

Ulemper: Getting there was a little tricky but we managed and was totally worth it! The only thing I didn’t like was not being able to stay longer!

Fordeler: Good location

Ulemper: Very large and inpersonal

Fordeler: 1) Accomdating my request for an early checkin since I was coming from India. 2) At the breakfast table, our server was the best. I forget his name but he did a fantastic job of helping us with the buffet and tea requests.

Ulemper: Nothing at all. Everything was perfect for my one day stay.

Fordeler: Hotel was very nice. Staff was excellent. Housekeeping was Excellent. Location was excellent & walking distance to everything.

Ulemper: King size bed was very hard (too firm) & pillows were subpar. They need to be upgraded.

Fordeler: The location.

Ulemper: Everything else. Not worth the money. The bathroom seems like a 1 Star hotel, terrible shower and no space to even hang a towel. If you want to go to a hotel without personality and with a staff that has no interest about the guests, this is the place to go. I wouldn’t recommend it at all.

Fordeler: Everything

Fordeler: Loved the room, the view, the location & the service. It was such a nice treat to stay there! We also upgraded for the valet & Hyatt Club upstairs. Had our breakfasts & snacks there- super lovely.

Ulemper: Nothing. The room was far from the elevator- so I definitely got my steps in. If there were any disabilities or other issues, I believe they would have easily put us near the elevator.

Fordeler: Our anniversary view from room

Ulemper: No

Fordeler: Perfect location in SF, centralize to where we needed to go. The first time staying at Hyatt and it met our expectations. Overall a great hotel and would highly recommend to others.

Ulemper: The only thing for us that we did not like was the pillows. They were either too soft or hard. Usually, at other high-end hotels, we never have any issues with the pillows.

Fordeler: Location next to the Ferry Building / waterfront. Views of the Bay Bridge.

Ulemper: Rooms a little dated/ dark. No can lighting...

Fordeler: Very good

Ulemper: Location

Fordeler: Staff was amazing! They went above and beyond. Very impressed.

Fordeler: great location

Fordeler: It was a great location, fantastic historic hotel.

Ulemper: It would have been nice to have a shower cubicle or handrail for older person using shower over the bath.

Fordeler: We loved the location, not far from Pier 39 and Ghirardelli Square. The atmosphere of the hotel itself. Very comfortable.

Ulemper: No

Fordeler: Location; old brick building

Ulemper: We asked for a quiet room but were placed above an area holding a wedding reception one night - extremely noisy; long corridors; inadequate lighting; poor a/c / heating controls; broken fridge; water not complimentary; restaurant breakfast very poor value for money; tipping too often

Fordeler: The room was huge! Great location and bay view was great. Bed was super comfy and large! Right across the road from cable car and short walk to Ghiradelli Square. Fisherman’s Warf itself is a bit ‘Blackpool’ but you just dip in and out of the bits you like. Brilliant base to explore San Francisco.

Ulemper: Be careful at Blue Mermaid Restaurant. Food mediocre, didn’t have our first choice drinks on 2 occasions and on our 3rd trip there we found out (after overhearing another diners conversation with their server) that they have a happy hour. Our server on each occasion recommended drinks from the happy hour menu but we paid full price for them! Complained to the female supervisor (didn’t get her name) who’s exact response was ‘you should know’. Oscar the Manager wasn’t any more helpful, saying he would speak to his staff about training. Oscar himself took our order that evening and didn’t mention it was happy hour!! He did organise a bottle of wine to be sent our room that evening with his complements. On check out we mentioned to reception our issues with the restaurant when Marilyn asked how our stay had been. She couldn’t have been more apologetic and arranged a credit to our bill as way of an apology. Excellent Customer Service from Marilyn.

Fordeler: The New England Clam Chowder in a bread bowl was exceptional. The staff were very friendly and always smiling and the room was lovely.

Fordeler: Room was great and so was the staff!

Ulemper: Need better pillows!!

Fordeler: The hotel was beautiful, the staff was extremely friendly and welcoming as well. The location was perfect as you are one block away from the craziness of pier 39. We would love to stay here again!

Fordeler: Great location - friendly and helpful staff

Fordeler: The location was perfect, the room was spotless, the general areas of the hotel excellent but the stand out was Donovan the concierge at the door. He went beyond the remit and was a delight.

Fordeler: Location, design, staff

Ulemper: Parking is a rip off

Fordeler: De ansatte var veldig hyggelige og profesjonelle

Ulemper: Rommene er altfor små spesielt for prisen.

Fordeler: Soverommet var rent, møblene viste seg nylig. Beliggenheten var rimelig praktisk.

Ulemper: Rommet var klaustrofobisk - så vidt rom å gå rundt i sengen. Maling var frisk, men tydelig dekker 100 år med opplagt slitasje. Lukt. Ingen klimaanlegg - kunne ikke få rommet ganske kjølig/tørt nok til å være komfortabelt. Badet var snuskete, merket opp og hadde sett bedre dager, og det var vanskelig å presse inn i toalettet mellom vasken og veggen, selv da, kilt inn av en skuldernivådispenser for toalettpapir. Vrøkelyder fra tilstøtende enheter var høye. Et lite formet skap med hengere som ikke passet sammen, som falt fra hverandre.

Fordeler: Reserverte i siste liten. Bra pris! Ganske utrolig. Flott beliggenhet!

Fordeler: Flott beliggenhet for shopping og restauranter. Vennlig, imøtekommende og hjelpsomme ansatte. Gratis kaffe/te, kjeks, frukt, og sitron is og vann i lobbyen.

Fordeler: Beliggenheten var den beste.

Ulemper: Lite rom

Fordeler: Jeg føler det som om jeg var i byen for San Francisco. Elegant hotell og vil bo her igjen i fremtiden.

Ulemper: Ingenting

Fordeler: veldrevet og komfortabelt. Gjorde oppholdet mitt utrolig enkelt.

Fordeler: Beliggenhet

Ulemper: Ingen luft

Fordeler: Great hotel, very clean and convenient. Excellent location, rooms are not big but well arranged and equipped.

Ulemper: Price is high, but as for all hotels in San Francisco downtown.

Fordeler: Good sized room, very nice private bathroom! Roomservice not only replaced towels when needed but also kindly supplied more shower gel after several days. The staff was generally very nice.

Ulemper: I did not feel comfortable using the elevators they were rather shaky and made off noises the week I stayed at the hotel - luckily I was just up on the 5th floor so could walk the stairs easily.

Fordeler: The staff are fabulous. So friendly and patient. Nothing is too much trouble. The reception staff (Brice, a dark hard gentleman with glasses (so sorry I didn't get his name) and a young lady) were great- answering questions, giving advice about where to park or eat and where to get the bus to specific attractions. Our original room was noisy ( a constant droning noise through the night - but the noise was from a neighboring building's heating vent/AC unit - it was not generated by the hotel itself) and upon mentioning this to the reception we were immediately moved to another, quieter room without question even though it was only half an hour before the housekeeping staff finished for the day. Also the hotel is very clean. The rooms are comfortable and the beds are v.comfortable with a choice of pillow type, rubber duck, plenty of shower gel/shampoo etc and an in room fridge. They provide free tea/coffee/apples and cookies in the lobby area. The bar area is cosy and friendly - has a happy hour and also we were given a voucher for buy one get one free. It's in a great location - cable car/trolley runs right outside and there are many restaurants, bars and shops. We enjoyed staying here very much.

Ulemper: Can't think of anything!

Fordeler: The location was ideal being on the main cable car route and within easy reach of great shopping. There were free cookies and coffee in reception each morning - wish we had been told about this at check in. Most of the staff we encountered were friendly.

Ulemper: The whole place seemed stuck back in time. The bar/lounge area was dark and uninviting and the bar closed at 9.30.

Fordeler: Location

Ulemper: No air conditioner

Fordeler: Koselig hotell med sjarmerende gammel stil. Gode senger og perfekt beliggenhet. Stille på rom mot bakgård. Anbefales

Fordeler: Bed is very comfortable although room is a bit small. No air-conditioning but the fans work very well.

Ulemper: Supply of complimentary bottled water

Fordeler: Location perfect , super friendly staff

Ulemper: only rated facilities down because Gym is offsite and no tea/coffee in room

Fordeler: The location is fantastic. Also the staff are really kind and helpful

Ulemper: The bed could have been bigger, and had some trouble with turning the fan on/off. Everythihg else was good.

Fordeler: bathroom accessories

Ulemper: Very old, in the interior room with the window open the noise of the air conditioners of other places is too loud.

Fordeler: Great location to catch the Cable car, shop, and even Uber pickup with a passenger loading zone in front of the hotel.

Ulemper: The front desk was less than helpful when it came to sites to see in San Fran. When we asked about directions to Ghirardelli Square she sent us to the nearest Ghirardelli store.

Fordeler: Fin beliggenhet der man kan nå det aller meste i byen til fots. Hotellet er helt greit og fine rom men begynner å bli noe slitt her og der.

Fordeler: Elsket det. Få med deg det club-rom hvis du kan.

Ulemper: Rommet stinket! For $600 burde det vært luftrenser.

Fordeler: Luksuriøs innkvartering. Veldig vennlig og hjelpsomt personale.

Ulemper: Betjent parkering er galskap høy!

Fordeler: The location is good and the bed was comfortable. The staff were friendly.

Ulemper: No upgrades.

Fordeler: Valet attendants were very gracious, professional and service oriented. When I forgot my cell phone in the car they were prompt and polite in retrieving it for me, after the car had already been parked in the garage.

Ulemper: Nothing I experienced caused me any dissatisfaction.

Fordeler: Great location. Comfortable.

Ulemper: No spa.

Fordeler: The staff were really polite friendly and helpful and finally relocated us to a beautiful room after putting us in 2 inadequate rooms.

Ulemper: The air conditioning in our first room which included lounge access didn’t work. The staff relocated us to a totally inferior room which was smaller, had no view , was dusty and right next to the lifts and only 2lights worked. We complained and finally were relocated to a beautiful room which had all the facilities we paid for in the booking.

Fordeler: Classy upscale hotel with all the best amenities including robes, slippers, amazing soaps etc. Within walking distance to the ballpark and Mascone Center. Checkout is at noon or complimentary late checkout is 1pm. Gym 24 hrs and the staff is top notch.

Ulemper: I really dislike the added cost for parking and wish it was included in the price of the hotel, but I understand it is S.F. so I doubt anything will change.

Ulemper: The ly charged my cart aprox. 1700 USD with no reason. Overnight, at 3 am by „their system”. Nibody from the staff knew why. „System did it” . They promised at the receptiin to give my money back. Now, it has been over a week and I didn’t get a penny back! Guys be very careful and don’t give your credit card to this hotel!

Fordeler: This is a well-run hotel with a competent staff. A convenient location for walking to a Giants game, Union Square, theaters, restaurants, etc.

Ulemper: I enjoyed the lap pool, but wish it were a little bigger and open to the outside deck.

Fordeler: Everything

Ulemper: Nothing

Fordeler: The food at the bar was good and close to stores near by.

Ulemper: The A.C was not cold when we called front office they sent up engineer who cleaned the filter but didn't fix the problem. We woke up the next day in sweat. We had to open the front door to let the cool air from the hall way come in. Bad stay experienced

Fordeler: Excellent hotel. Love it

Ulemper: No

Fordeler: Bed very comfy. Personal space in fridge

Ulemper: Some things in the room were not obvious ( shade control, laundry bags). Too many people barging into the room.

Fordeler: Pretty space. Great view from room. Soft bed and pillows, plenty of space in the room. Room service. Pleasant staff. Handheld option in shower. Fast elevator.

Ulemper: Shower water pressure suboptimal, still heat street noises 20 floors up. Super expensive, bed actually TOO soft for optimal sleep, parking was confusing (taxis and other transport blocked entrance and nobody giving directions to avoid backup and blockage).