Hoteller i San Francisco

Fordeler: De ansatte, renslighet, beliggenhet.

Ulemper: Mattres var ikke den mest behagelige.

Fordeler: Beliggenhet og avslappende etter hendelse kvelden rett nedenunder fra rommet.

Ulemper: Restaurant ikke åpner sent nok.

Fordeler: Beliggenhet og trim

Fordeler: De ansatte var svært imøtekommende og hjelpsomme. Det var en fantastisk opplevelse.

Ulemper: Ingenting.

Fordeler: Alle de ansatte var hjelpsomme og vennlige.

Ulemper: For leisure travel ikke den beste beliggenheten

Fordeler: Well appointed. Gracious, professional, efficient staff

Ulemper: Room a bit noisy, street noise audible, as was the maid's HQ across the hall. Otherwise very clean, comfortable, very nice. The destination charge is bogus, and the parking too expensive.

Ulemper: Full of dust.

Fordeler: Location

Ulemper: Missing a refrigerator

Fordeler: Amazing staff, great location. Love the gingerbreak cookies and apple ciders that was set up for guests in the lobby.

Fordeler: Cleanliness and staff

Ulemper: No

Fordeler: Right in the middle of the city and the bart station

Ulemper: Everything was perfect

Fordeler: Friendly staff, nice decor, comfortable bed

Ulemper: Lots of noise from the street (homeless folks, garbage trucks, 7 am conference call in neighboring room that was audible), flickering light in bathroom, lack of breakfast, somewhat stuffy

Fordeler: This was a higher-end hotel compared to my typical stay. Staff was great across the board and showed concern for my experience at the hotel.

Ulemper: I had no issues during this stay.

Fordeler: the room was clean and the service was noce

Ulemper: it is not in union square; consider the palace for this price

Fordeler: Quality room, quiet, great location

Fordeler: Location, cleanliness, Front desk and Bellman staff were very courteous and helpful.

Ulemper: Cleaning staff were too loud in the hallway and adjacent rooms .. laughing and speaking louder than necessary to perform cleaning tasks... as compared to other similar star rated hotels. My room was on the 17th flr.

Fordeler: Price and location

Ulemper: Some parts of the rooms especially are a little older, feels like the hotel could use a little modernization in its facilities and amenities.

Fordeler: Fantastisk service og opplevelse! Vi var der på vår bryllupsreise og elsket hvert øyeblikk. De ansatte gjorde alt de kunne for å hjelpe oss.

Ulemper: The valet location is different than the street address causing much time wasted trying to find where to enter.

Fordeler: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Ulemper: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Fordeler: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.

Ulemper: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Fordeler: Proffecional staff ! Very confortable bed. The restaurant is geat, the food is amazing!

Fordeler: location

Ulemper: front desk guy was disrespectful breakfast was not good

Fordeler: Location, location, location was perfect and I dare say unparalleled in terms of proximity to union square, Chinatown and shopping to the big department stores. Also, the staff were very professional and courteous which made the experience even mor enjoyable.

Ulemper: Can’t say anything about their in house restaurant as we didn’t eat there.

Fordeler:  

Ulemper:  

Fordeler: Flott utsikt og praktisk beliggenhet!

Fordeler: Luxurious, comfortable rooms. Outstanding customer service. Great location & views.

Fordeler: Love the view of Bay bridge, TransAmerica building, and the city/water views

Ulemper: The bed sheet had a dirt stain

Fordeler: The view was good. It was a little further away from the shopping than we expected. More in the business didtrict

Fordeler: we love the view

Ulemper: the bathroom was outdated

Fordeler: The location is perfect. The food was great.

Ulemper: Nothing

Fordeler: View from room

Ulemper: Coffee not available in room.

Fordeler: Bathroom is a bit dated. It’s okay overall. But when it was operated by mandarin oriental, quality was better overall.

Ulemper: Bathroom is dated. Lobby is rather small.

Fordeler: Location & Staff

Ulemper: Rooms ending in 10 (E.G.4110) have a problem with noise during the night if the sliding door to the bathroom is not completely open. This issue impacted sleep the 1st night. Upon discovery of what caused the problem it was eliminated. Spa was closed.

Fordeler: Impeccable service from beginning to end and the views were the best I'have ever seen.

Ulemper: No

Fordeler: Service and staff

Fordeler: The view was nice, but everything else was so outdated n old.

Fordeler: We were upgraded to a room on the 27th floor with fantastic bay views and the staff was extremely friendly and helpful. We also had a terrific brunch downstairs on Sunday, what more can one ask?

Ulemper: It is located a little too far top walk to Union Square, but only a few minutes by Uber, so not a big deal...

Fordeler: Kundeservice var enestående.

Fordeler: Confort

Ulemper: The location is on a steep hill. The hotel should provide regular bus shuttle to union square

Ulemper: Bathroom was dated.

Fordeler: Probably my favorite hotel in the city! Staff is professional, friendly and went above and beyond to make my stay enjoyable.

Ulemper: Me staying longer. Can't wait to return

Fordeler: The Club is always fantastic and has a wonderful choice of different foods.

Ulemper: I can't think of one thing that I didn't like.

Ulemper: The restaurant and the lobby area bar. The room was small and there was no comfortable seats to si and relax. The bathroom was clean but fairly small.

Fordeler: Check in and extras

Fordeler: The rooms were lovely and dinner was fabulous.

Ulemper: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.

Fordeler: The staff was exceptional. ALL of them.

Ulemper: Not much. The spa was priced really high so we ended up making other accommodations.

Fordeler: Location is great, but the real star here is the amazing staff. My sister and I bring our granddaughters every year and are never disappointed. Even when the young kids are “being kids” they are treated very well as are the Grandmas.

Ulemper: If there is a downfall, it would be the cost. Obviously though, it is not a deterrent and we will continue to stay at this property when it works out for our SF stays.

Fordeler: WE LOVED EVERYTHING! - WE LOVE S.F. - WE COME HERE ALL THE TIME & STAY AT RITZ FROM DALLAS!!!!

Fordeler: All of the staff was kind and helpful. Staff made our stay great. The hotel food service was excellent. Breakfast and lunch was had at hotel so made trip easy.

Ulemper: Nothing

Ulemper: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor

Ulemper: Gratis parkering skal være tilgjengelig

Fordeler: Location

Ulemper: Price

Fordeler: Clean & comfortable. Loved the bathroom!!

Fordeler: The rooftop patio was AMAZING!! It was open all day, and so fabulous.

Ulemper: The buffet breakfast was not great. Eggs were cold, and not a lot of variety.

Ulemper: In room coffee inoperable

Fordeler: the breakfast was a joke disgusting and the price was ridicules!!

Ulemper: I arrived and was sent to the hyatt as they didn’t have a room for me

Fordeler: Awful, awful, awful! Nothing good about this place!

Ulemper: First of all, let’s start from the room. The room was clean (at least, one good thing about this place). But I am not surprised with the size of the room. The room was super small that we could barely fit our feet in it and I am not speaking about the language that we were traveling with. There door to the bathroom… erm… was there actually a door? It was only a sliding panel that you wouldn’t be able to lock. So, don’t expect the privacy here lol Speaking about the bathroom, the paper tissues were yellow and looked as if they were never replaced and I felt disguised to touch them. When I asked to change them… mmm… nothing happened! It’s good that I always have some when I travel. The shampoo and shower gel were cheap and low quality so I would advise if you stay there to take yours. The staff. I wonder where the hotel managed to find such a rude staff? From the moment of checking-in till the moment of checking out I didn’t meet anyone who would be friendly and helpful. Moreover, for some unknown to me reason they kept me calling “hey, miss” when I was talking to them despite the fact that they saw my name in the reservation. That was weird… Also, they charged me for one night stay when I was booking a room 2 months in advance and they charged me again when I was checking out. When I asked about it, they couldn’t explain me and in quite rude way closed the topic saying that they were not planning to discuss it to me anymore. And now when I am finally back from our 1-month honeymoon I have to go to the bank asking for the statements and start process of solving this mystery where my money went… Oh, also about the breakfast. They serve the breakfast in a bar downstairs that isn’t the part of the hotel and it looks very cheap and charges you fortune. So, don’t waste your time and money on it. Will I ever recommend this place? Of course, I will. I will recommend this place as one of those that you should never stay!

Fordeler: Other than being a few minutes walk from oracle park, the stay was not worth the price

Ulemper: Do not get a room down the hall from the lobby. The elevators and restrooms are right across from them. High foot traffic and noise plus a cleaning cart parked in front of our door most of the time. There was no cable tv for the two nights we stayed. The service at the rooftop bar was poor. We were not waited on once.

Fordeler: It was very clean and pretty new. Loved the walk-in shower. The bed was very comfortable.

Ulemper: Didn’t like that we couldn’t go on the rooftop due to an event. Didn’t like that there was no microwave in the room, there was only one coffee cup and not nearly enough coffee and only one bathrobe. It seemed the room was made for only one person but you knew there were two of us.

Fordeler: Breakfast was great. Came in a short time. Bed was awesome. Slept great.

Ulemper: Room was a bit warm. Couldn’t get the temperature regulated.

Fordeler: Elsket beliggenheten til Union Square og rommene var rene og komfortable

Fordeler: Flott service. Utmerket utstyr. Flott rom

Ulemper: This hotel staff gived to down grade room rather than my reservation.

Fordeler: Location. Cleanliness Courteousness

Fordeler: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.

Fordeler: The Holiday Décor, the 2 Restaurants, lobby door men, concierge knowledge. I do not know how many people book 5 nights, but I would have a rotation of flavors of muffins in the morning, we had same selection all 5 mornings. Hotel Breakfasts in dining room were very good. Taxi services good.

Ulemper: steps between 7th and 8th floor

Fordeler: I loved this hotel!!! It was in a great location, the staff was awesome. The rooms were truly unique and comfortable. I will stay here again and again! I had breakfast in the dining room and it was wonderful.

Ulemper: The rugs in the hallways looked like they needed to be replaced. That was really it for me.

Fordeler: My room was lovely - quality furnishings, sufficient space, nice view.

Ulemper: I was very surprised to be charged an extra $35 for "facilities fee", including taxes. This is not a resort so I don't understand why it would charge a high "facilities fee".

Fordeler: Everything was exceptional

Ulemper: Nothing

Ulemper: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Fordeler: Excellent

Ulemper: Everything wonderful

Ulemper: There was nearly $35 in hotel fees that I wasnt aware of when I booked the room. It came as a surprise when I checked out the next morning. Apparently it was for coffee and pastry in the lobby and WiFi. I didnt want either. Waste of money.

Fordeler: Pros: Location Staff is wonderful Rooms are large and comfortable for San Francisco

Ulemper: Cons: The Bistro is awful, did not try the restaurant Weird position for shower activation, have to actually be in the shower to turn it on........BRRR. The closet is about 12" wide, so this is not the place to stay for a long time

Fordeler: The location is great!

Ulemper: Understand being charged for internet and coffee/muffins, but if breakfast runs until 9:30 then there should be coffee and muffins available at 9:15. I let the front desk know and waited 15 minutes to no avail.

Fordeler: Fra innsjekking til utsjekking alt gikk smertefritt og raskt. Elsker alltid et Starwood hotell. Også, hotellet var ikke fullt så en oppgradering var i orden. Fint, stille rom.

Fordeler: Servicen var utmerket. Romservice var perfekt. Bar enestående. Portnerservice.

Ulemper: Ingenting

Fordeler: The location, comfortable beds and helpful staff

Ulemper: The price.

Fordeler: Bed was comfortable. Service was extremely good. Food at the restaurant was good.

Fordeler: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.

Fordeler: Great view and service. Room was well sized and clean.

Ulemper: Room doors slammed, so it made for extra noise.

Fordeler: Great location.

Ulemper: They have let this property get old. Also, some of the significant changes (closing their excellent restaurant on the fourth floor) are big losses. Paid WiFi for a $1,200/night room is adding insult to injury.

Fordeler: Design.Room layout and cleanliness. Nice shower. Excellent food quality.

Ulemper: Nothing

Fordeler: Fantastisk SF landemerke ... vi forlot aldri Hotel.

Fordeler: it was very elegant

Ulemper: no parking

Fordeler: The location was good.

Ulemper: We had to ask for tea kettle and coffee makers. And they asked us to be in a waiting line. WTF the hotel charges so much money and they can't just put a coffee maker and tea kettle in every room. Also we had to call several times to get anything serviced. Our car took 1 hour to come out of the valet parking. We had to wait for 45 mins to get to breakfast. I understand it is crowded during New year's season but for a hotel that been around for this long they sure have not figure out efficiency.

Fordeler: Nothing

Ulemper: Worst bed materiel Worst customer service

Fordeler: High standard of accommodation and the main courtyard, wonderful Christmas decorations.

Ulemper: The air temperature in the pool and exercise area was far too low to be comfortable. The beautiful pool was a big reason we chose this hotel and we only used it once during a 7 night stay because it was uncomfortably cold.

Fordeler: Location, service

Fordeler: Clean and well maintained rooms and public areas. Friendly staff.

Ulemper: The food in the Garden Court restaurant was not up to the quality of the hotel.

Fordeler: the staff was super friendly and accommodating!

Fordeler: Accomodating stuff

Ulemper: Hot tub no bubbles

Fordeler: The downstairs lobby was great, the elevators were fast and efficient

Ulemper: The rooms were a little outdated

Fordeler: The mattress was big, comfortable and it isolated movement extremely well.

Ulemper: For a five-star hotel, the room was not as big as I expected and the bathroom was particularly small. The room wasn't as quiet as I expected either, as other rooms' bathrooms made loud clunking sounds that emanated through my room.

Fordeler: I was allergic to the laundry detergent. Didn't sleep at all. Staff compensated me with free breakfast which was nice.

Fordeler: Nothing

Ulemper: Staff customer service overall treatment

Fordeler: Oppgradert til en suite for gratis. Alle de ansatte er svært vennlige og hjelpsomme

Fordeler: Beliggenhet i sentrum

Ulemper: Hotel parkering Utrolig dyrt

Fordeler: Alle på selve hotellet.

Ulemper: Parkeringsbeliggenheten. Veldig veldig dyrt $$$

Fordeler: the style and customer service.

Fordeler: The hotel was clean and nicely designed. Malin+goetz products in the bathroom, comfortable beds and courteous staff. Great location; close to everything but you do not see much homelessness. Definitely a great value at $--- a night. Would stay again.

Ulemper: I appreciate the free coffee/tea for guests from 5:30 am to 10 am but you have to go down to their restaurant. Would have been better to provide coffee and hot water makers in the room.

Fordeler: The location was awesome and the staff members were amazing! Can not wait to return soon.

Fordeler: Loved it. So comfortable and beautiful

Fordeler: As always, the staff are the best. They greet you cheerfully, are considerate, and do their jobs well. The hotel is contemporary and doesn't seem to go out of style. The rooms are plush and comfortable.

Fordeler: The room was spacious and had a beautiful view of the bay. Close to the activities we went to during our stay.

Ulemper: The $80 valet was too expensive.

Fordeler: Location. View from room was spectacular

Fordeler: Great smell in the entrance lobby

Ulemper: The shower was quite dated, a coffee machine in the room would be useful

Fordeler: We checked in at 4am, after a very long drive. The valet and front desk staff were friendly, helpful, and got us settled in right away. They got us into a room with 2 beds, to accommodate our family of 4.

Ulemper: Only 2 of the 4 elevators seemed to be working, which made for slow going at peak times.

Fordeler: Location.....close to Ferry building , restaurants, shopping......

Ulemper: Given an accessible room....door difficult to operate as it opens and closes loudly on its own.....does not have a bath tub..

Fordeler: Very nice hotel. Very clean. Staff was great. Food was great. Will definitely stay again.

Fordeler: Room was large and view was amazing. Beds were also comfortable. Valet was super friendly.

Ulemper: Small thing but no coffee maker was a bummer.

Fordeler: Veldig vennlige og imøtekommende Pikkoloene. Hyggelig personale

Fordeler: Double beds are more wide beds for one person, Location is great up on Nob Hill, right next to Grace Cathedral and the Mason Hall

Ulemper: Narrow "double beds", loud heating/AC, prices for breakfast (half a grapefruit = 22 $ + tax o.O)

Ulemper: Weird furniture...like a fun house. Needs to conform to the classic of the hotel. It would have been nice to have a mini bar.

Fordeler: Excellent location. Bar is stylish and very popular.

Ulemper: A bit dated. Gym was tiny. There wasn’t even a treadmill. Breakfast not worth the money, better go next door and have breakfast at the Fairmont.

Fordeler: Big rooms, friendly staf

Ulemper: Old hotel, poor gym, adding high fees to the price (in addition to high city tax)

Fordeler: This hotel is well located on Nob Hill, and our room was a good size. We had a nice city view from our room on an upper floor.

Ulemper: Although modernized, the room (and the hotel generally) is somewhat old-fashioned, bordering on shabby. We asked that a bathroom flickering light be repaired, but nothing changed. The heating/AC was noisy. The heating/AC ducting did not extend into the bathroom. We had a late snack at the restaurant that was not very good (and service was slow), but the breakfast items (and service) were fine.

Fordeler: Location

Ulemper: Cold Room

Fordeler: I’ve stayed at the Huntington a couple of times now and each time I prefer the one bedroom suites. They are huge and provide space if you choose to entertain or have unexpected guests. The hotel is also located across from one of the cleanest children’s playground which my daughter loves. Finally, you must eat at the Big 4 restaurant! Their filet mignon is to die for!

Ulemper: The decor is dated and could use a facelift. They should also replace the TVs with larger SMART TVs. More water pressure in the shower please!!! Cleanliness was an issue on my last stay. I found woman’s unwashed panties hanging behind the bathroom door!! Obviously the cleaning staff missed it during their inspection.

Fordeler: Yes

Ulemper: Clean and people are very nice yes

Fordeler: Very large room and nice views on 11th floor. Beds really comfortble. Nice bathroom.

Ulemper: Somewhat worn down Hotel. Rated 5 star but difficult to understand what is 5 star with this hotel. Gym facility very limited.

Fordeler: The rooms are large and beautiful appointed. We had an incredible view of the city from on top of Nob Hill. Also love the bar in this hotel-- wonderful piano music and atmosphere.

Ulemper: We wish we could have gotten in for dinner at the restaurant in the hotel, but it was booked-- very popular spot with a good chef. We have enjoyed eating here in the past very much.

Ulemper: Hotel advertised pool and jacuzzi but you cannot use on weekends unless you book a spa treatment. Lady who works at front desk couldn't give a st. Spent a lot of money and could not use facilities. They should post online that not available on we

Ulemper: Dyr parkering 60 USD per natt

Fordeler: Nyttig

Ulemper: Liten

Fordeler: Location

Ulemper: lobby

Fordeler: Location

Ulemper: Later check out time

Fordeler: The room was fantastic

Ulemper: Would be nice if it had a bar

Fordeler: I forgot my laptop on accident as I was checking out and the hotel housekeeping very kindly kept it for me. As soon as I realized, I called the hotel and spoke with Jamal, who was very kind in coordinating a solution for me. My highest compliments and deepest gratitude!

Ulemper: There were a couple of people who answered the phone who may have been new or uninformed as they were not able to corroborate information I received from other staff members.

Fordeler: location convenient

Ulemper: shower pressure insufficient

Fordeler: Close to chinatown

Fordeler: Great location.

Fordeler: Affordable (hint: book on their web site using your phone), the room and hotel overall was comfortable, modern, and clean. It's a half block from the dragons gate and lots of restaurants and stores. The mattress and pillows were comfortable. The bathroom was roomy with a large vanity. The TV has Chromecast and apps. There is a refrigerator in the room. There are chocolates on your pillow and a fantastic filtered water machine in the hallway of the floor. Kureg coffee machine in your room. Rooftop balcony with a view.

Ulemper: Nothing!

Fordeler: This hotel is located smack in the middle of the action! It's right next to the Dragon's Gate. We had front row seats to the China Town area. A couple of blocks south and we were in Union Square. Muni bus, cable cars, and the Bart are all convenient.

Ulemper: I was hoping for a better work out facility. All the good food and late night dinners started taking a toll. Really needed the morning workouts. Please bring in more free weights and bands.

Fordeler: It was clean

Ulemper: I booked a room with 2 beds and when I got there I had a room with one bed and a pull out sofa bed. When I told the front desk I was told that they upgraded me. I don't think a room with 1 bed and a pull out sofa bed was an upgrade when I paid for 2 bed

Fordeler: The location was perfect, the rooms were a nice size, and the beds were super comfy. We also loved the rooftop patio.

Ulemper: On the first night, there was a mixup with the kind of beds we were given (kings instead of doubles), but the staff quickly found a solution and even offered us a free breakfast for the following morning.

Fordeler: All good. We had everything at the reach of a walk. Next door is Dragon’s Gate (literally). Close to a lot of restaurants, transport to airport (BART), convenience stores and fancy, high-end shops...

Fordeler: Beliggenhet og omgivelser

Ulemper: Servicen var forferdelig - restaurant hadde flere problemer.

Fordeler: De ansatte, rom, deilig ikke altfor trykkende

Ulemper: Dyr

Fordeler: Vakkert hotell, flott service. De ansatte er veldig hjelpsomme, spesielt Scott i resepsjonen

Fordeler: Komfortable senger. Flott beliggenhet. Hyggelig personale. Vakker innredning.

Ulemper: Dårlig lydisolering - vi kunne høre alt ved siden av. $65 parkering og $14 wifi. . Frokosten var 1 1/2 time for sent. Middag i restauranten var høylytt og bare middelmådig.

Fordeler: Rommet var stort og jeg hadde bare en queen size. senger, puter og laken alle veldig bra. Hotellet er litt utdatert men noen vil kalle det sjarmerende.

Ulemper: Min kappe hadde flekker på den.

Fordeler: Ryktet var virkelig levde opp til ... bedre enn jeg forventet

Ulemper: Kostnaden for parkering over natten

Fordeler: Se, rom, service

Fordeler: Fantastiske fasiliteter og personale

Ulemper: Rommet og sengen var fantastisk. De ansatte ved innsjekkingen var veldig imøtekommende. Vakkert hotell.

Ulemper: They do not have slippers in the room

Ulemper: unprofessional and rude attitude

Fordeler: The room was huge, clean, beautiful.

Ulemper: I would have liked some instruction on how to use the hotel Wifi

Fordeler: Clean, location, friendly staff

Ulemper: Cover charges during convention are a rip off. No slippers in room Internet cost is far too high (23usd)

Ulemper: The location is amazing of course. But the room was not great. The bathroom had very little counter space or storage (despite being large) and the water pressure was totally unacceptable. I've lived in California my whole life and completely understand a drought, but it was honestly, *barely* spitting on you. The temperature knob was so slow to react that it took 5 minutes to adjust from scalding hot to freezing cold and by that time I just gave up. This is coming from someone who never write reviews... For $600 / night, you expect not to suffer through a shower.

Fordeler: Service

Ulemper: Nothing

Fordeler: Great location. Luxurious. Historical.

Fordeler: The Tonga room was awesome!

Ulemper: No pool, no jacuzzi, the sauna had naked older guests in it who yelled at me for wearing clothing. Weird.

Fordeler: grand old hotel, with wonderfully decorated lobby. nice large rooms.

Ulemper: rooms are a a bit Spartan. room was not ready or fully cleaned on arrival. long waits for valet parking. prices are very high

Fordeler: This is probably the best hotel I've ever stayed at. Ever since I was a kid, my parents would always drive by the Fairmont and tell us what a fancy hotel it was. On this visit, my wife and I stayed over for my 48th birthday. What a beautiful place.

Ulemper: Yes, I did not like the fact that it is at the top of the hill at California and Mason. If you're anywhere near Union Square and on foot, you have to walk up a severely steep hill.

Fordeler: The hotel restaurant could not clear tables from previous guests and you could only be served the buffet. The other restaurant was closed.

Fordeler: Best Christmas decorations of any SF hotel. Outstanding service, quiet room, great gym and location.