San Francisco Hoteller i nærheten av 555 California Street

Gym is decent and has a great view Tv reception was poor. The bed was a a little stiffer than I'd like

Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE. The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.

Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met. Nothing.

Most of it is the location and the good value The service was not great very unpersonal

Since its remodel they have great rooms

The staff was great specially the greeters at the door and baggage handlers Location location location

Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet. Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.

Great location for a "staycation." We live in SF, and spent the night downtown. First dinner, then movie (at Embarcadero Cinema), then a stroll to the Ferry Building. All this within about three blocks. When we arrived, we were given a free upgrade to a slightly larger room (maybe it was a slow Friday night, but they didn't have to have done this). The room and bed were comfortable, although the TV was a bit on the small size (not tiny, just not huge). The room had plenty of room for the two of us, and the queen bed fit our two larger frames nicely. The "Living Room" on the lobby level was quite comfortable, with free espresso drinks and computers available. Free wifi throughout the hotel. We didn't try the restaurant, but there is a Starbucks on the corner (two doors down) that opens quite early, so we had a nice breakfast and coffee there. We enjoyed our stay, and thought the price was great for a downtown SF hotel room. Our only complaint was that the window was dirty. It looked like some cleaning had gone on above us, and the soap/water had streaked our window.

Chilled, filtered water in reusable bottles. Rooms were comfortable and quiet. Staff were helpful, but could be a bit friendlier.

excellent value for the money, room was comfortable and great location. Staff was very nice and aim to please.

Nice room at a fair price Tried to lower the room temperature, but the thermostat didn't work. Also, very noisy group in front of the hotel outside my window late into the night. I should have complained but didn't. It was hard to sleep.

Very clean hotel with an excellent staff.

Perfect location, clean, friendly staff, a perfect get away weekend...and as advertised, the best breakfast in town.

The hotel is very comfortable and the staff is top-notch. Even though the lobby is small that is insignificant since no one goes to a hotel to hang out in the lobby. The beds are very comfortable and the room is turned down every night.

I loved how the hotel is located in a convenient area; we easily jumped on a cable car to Fishermans Wharf. The staff was professional and helpful. This hotel is a true 5 star luxury hotel. nothing. It was fantastic!

LOCATION, very nice room, near from the port 1, access to the buses stop, near form China Town

Very friendly staff, fast check-in, excellent, safe and central location, beautiful design, stylish spacious rooms, beautiful views. Close to bart, cable car, malls and landmarks. And free illy coffee to top it off.

The location and the comfort of the beds were great. There were a few things that could be improved upon: 1. There were union protesters outside of the hotel before 7 AM each day with megaphones, and each day, it took over an hour for the police to come by to put a stop to the noise-making. The hotel could at the very least have provided earplugs. 2. The rooms, while clean, look a bit dated and dark. 3. There were not enough reception staff to handle the flow of guests, leading to long wait times.

Great location and good price for a surprise view of the Golden Gate Bridge. Parking was very expensive. $70 per night.

Upgraded to a suite for free. All staff very friendly and helpful

We arrive 2 hours before check-in time and we got the room without any problem.

All of the hotel itself. The parking situation. Very very expensive $$$

Quite, clean, comfortable. Charged sales tax for honor bar when we never used the honor bar.

Loved the complimentary wine hour and friendly staff!

Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.

Location was excellent, my room was clean and felt modern even though the rooms were obviously older.

All of the staff was extremely friendly and helpful. Modern decor, well renovated. Outdoor park area was a nice touch. Room was small. Space was tight. Since it was just me, this wasn't a problem.

It is a good hotel in a good location. The price I paid was higher for the standard of the hotel. Staff

Staff was nice helped out with everything I needed. Breakfast was good. Rooms clean and comfortable. If you are indecisive about hotels go with this one....won't be disappointed Being that it was super bowl weekend price was out of control

Beds were comfy, gym small, food in restaurant was tasty. Outdated showers, expensive food and room service, small gym.

Good view. Bed a bit soft.

Thanks to everyone but Patricia and Usha were so amazing and pleasant N/A

Helpful Small

I always received a warm smile and greeting when I stepped through the door from the security guard (who would open the door too!) and the front desk employees. They really made me feel comfortable. Coming from the east coast to west coast, it makes the transition that much easier. The security guard even offered to help me walk to the store due to the late hour in case I was nervous. I was very safe in my solo adventure - no need to fear the neighborhood. Fun location, incredible hotel, outstanding service. A must stay!

Unable to turn off a/c. Gave details to staff.

Friendly staff We were moved from Orchard garden to another Orchard hotel on the same street due to overbooking.