Grand, historic, luxurious I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.
Location and setting Service was awful - restaurant had several issues.
Very helpful staff. Under renovations
Construction was very inconvenient will definitely not come back until it's completely remodeled.
Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark. Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
I love the facility Your staff treated my son who booked the property like trash...it was simply unpleasant
The service was spot on as well as the entire decor of the place. Very beautiful and clean. The room was quaint and delightful. I enjoyed the bathtub very much. The heater was a little hard to use.
the free breakfast. Quite a quaint place to stay. No window view at all in our room.
Very charming, old fashioned feel. They made a delicious breakfast buffet with fresh fruits, quiches, meats, pastries, etc. The coffee was incredibly good. The staff were all friendly and seemed happy to work there. No a/C... Typical in SF old buildings. So I kept my windows open which let in noise.
Family feel as a whole. Complimentary drink was surprisingly good. Staff is helpful and friendly.
Great rate with a free room upgrade. The room was probably bigger than many in SF call home. I mean, it had three sinks: one main bathroom, one wet bar, and one in a separate vanity area. The staff is super nice. Old building with original single-pane windows, so you'll probably hear some street noise.
The common areas are very comfortable and the fires throughout the Inn are a nice touch. The Inn wasn't in the best of decor condition and the rooms were very tired, especially the extremely dirty curtains. The bath towels were also very small and thin and were definitely in need of replacement!Our bed was very noisy - creaking every time one of us turned!
The location of hotel and inclusion of parking were great. Room 115: Hit with a moldy, wet odor immediately upon entering room. Blood splatter on wall in main room and multiple larger areas of blood splatter and smear in bathroom. Also smelled of cigarettes.
Very close to a lot of tourist attractions. The fridge and microwave in the room were nice to have. The bed was a little lumpy. Also we could hear someone stomping around in the room above us until late at night.
Value for the money