Paris Hoteller i Opéra - Haussmann

Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.

The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.

The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.

Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.

the room and lobby Inexperienced staff

Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.

the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5

Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money

It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us

- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light

the bathroom was excellent then room was on the small side

Availability of hamman and sauna for the guest as well as gym

Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.

Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.

The concierge was excellent. Gave us lots of info on where to go for restaurants, shops etc

Very central, easy to get to, lovely room Unable to use bar or restaurant on night we were there - booked for a private function also for lunch next day - would not even serve us a drink in the salon

location n.a.

The quiet ordeliness of the hotel, location and general ambience of the area. I thought the price was excessive given the size of the room

The location The bed