overnight befoe travelling on no
the bathroom was excellent then room was on the small side
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
The massage I had was one of the best in my life...
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
Very nice Hotel, the service was very good too.
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
The location is fantastic, and the service is 5 stars. The rooms are too small
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
It is a beautiful hotel and very luxurious. no.
It was great and very luxury hotel the spa and restaurant was very nice
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
if cheaper & parking is available large room
Nice new hotel
Stayed there a few times. Everything is perfect. The highest recommendation for this hotel to everybody! nothing
Staff were heros!!! Saving me in my hour of need when a taxi couldn't be found for love nor money. As the hotel is all still a new build, and the soundproofing had not been done yet I did find the noise levels from other rooms quite loud. Suggestions for room improvement would be to offer an alarm clock radio.
noise from a water heater
Everything was brand new so it was great! The staff were super friendly and really helpful. We loved the fact that there were so many great shops around so we could pick up something for dinner and take it back to our kitchenette. The only thing I foresee as an issue would be that you can hear people walking around since the floors are all tile so the sound echoes.
The room was wide and clean. It was helpful that baby bed was prepared. Is pite of late arrival due to traffic jam, hotel staff was very kind.
Very good location. According to the size of Paris the apartment was quite specious. Friendly staff, especially lady Anna Rose. Everyone was helpful. Opposite the hotel there was bacery with fresh bread and croissant, cheese shop and wine shop. I recommend to choose this place, especially if you travel together with your family. It is nice and financially acceptable if you can eat at "home". There were quite thin walls because it was possibile to hear noises coming from the next room and the room above us. The apartment was quite used/ worn off. The handles of the wardrobes were broken off, so we had to use special method to open them. Cleaning was careless. Dust remained all the week without movement. In the kitchen there was only cooker surface, no oven. Bad WiFi access.
Although situated in a vibrant area of Paris the Residence is set back from the street in a small courtyard with a gated entrance so it's quite peaceful. There are a varied range of shops in the locality to buy groceries when self catering including small supermarkets and more individual shops selling quality French produce. Alternatively there are a good range of restaurants and bars within a few minutes walk. Most unusually for Paris the accommodation is very spacious and comfortable, but with a slightly unusual layout. There was some noise between the rooms from furniture being moved and high heeled shoes on the hard tiled floors, but this a very minor point and didn't distract from a relaxing stay.
We stayed here for 4 nights in July. good A/C during hot summer.Small boutique style apartments. Very helpful pleasant staff especially Michelle. Located in a courtyard off a busy street with lots of restaurants and small shops.close to metro, spacious apartment tastefully decorated. large bathroom and separate toilet. Studio style so sleeping area not closed off from living and cooking area. microwave but no oven. no balconies. My 12 year old son slept on the extra bed which was very uncomfortable but they gave us an extra quilt which helped. fridge could have been cleaner but consideriing everything else was great these were small things
The location of the hotel was good. The room was very small and old, it has not been renewed for ages. Bathroom roof and walls had apparently some mold on them, and the whole room smelled on mold when entering the room. The hotel is not worth the rate we paid for it (210e per night). Some personnel on the breakfast were very rude to the customers noting them about something had run out in the breakfast buffet.
personnel at reception and in general were very nice.Price of room too high at 2000+ Euros for 4 nights.This is not a five star. doorman was very rude
The Ambassador is a beautiful hotel with an excellent, staff. Their proximity to the Opera, the train station and all of the Paris sites make it an ideal location for a business or pleasure trip.
excellent location, but 500 eur is definetely tooooooo much!
Nothing except for location. Poor breakfast, too small rooms, not cleanliness..
Great situation, good staff, good rooms. Didn't always get coffee and milk replaced each day
最低15文字以上ご入力ください Wifi in room showed no antenna on pc, and could not access from room..
Perfect location, space (room and facilities), cleaness Staff fighting between themselves during breakfast and not providing expected service for a 4*. Check-in too long because out of the 3 clercks only one could make the necessary credit card operations. Level of service not at the level of the SAS I go often in Brussels close to cathedral...
I liked the location, the staff and the rooms. All in all a very pleasant hotel on a good location. The breakfast is too expensive. You can better go to one of the cafe's near by.
It was a good location towards business I was doing in Paris. The Tv did not work. The room service was not good. They where friendly but forgetful and not very sufficient.
Veldig grei beliggenhet i forhold til Metro. gangavstand til sentrum. Hyggelig personale og god frokost. Mye for pengene, selv om det er enkel standard og små rom. Teppe på gulv på rommet var litt gammelt og dermed ikke helt rent. Men ikke noe stort problem.
Sentral. Kort avstand til Metro
beligenhet til severdigheter små rom,dårlig frokost
Hjelpsomt betjent resepsjon. Nyoppussede og meget bra rom. Dobbeltsengene kunne vært bredere.
Fin beliggenhet, stille og rolig. Hyggelig personale. Små men rene rom. Den minste heisen jeg noen gang har sett!!!
Design Badet og varmen
Veldig bra løsning på familierom. To stk dobbeltrom m egen gang utenfor.
Fint og rent hotell. Flott design. God frokost. Perfekt beliggenhet, med gåavstand til mange atttraksjoner og shopping. Behjelpelig personal. Nei.
Nærhet til togstasjon og metro Det sto at hotellet lå i et hipt område. Det gjorde det ikke. Pluss for at hotellet lå rett ved tog stasjon og metro, men ingen andre butikker, restauranter ol av interesse i nærheten. Hotellet var pusset opp billig og slurvete med enkle materialer
Veldig god beliggenhet. Mange spisesteder og barer rett rundt hjørnet. 5 minutter å gå til de største handelsenterene. Fine rom med gode senger. Vi hadde et familierom med to separate hotellrom. Det fungerte veldig bra. Stor glede hos ungdommen som fikk sin egen dobbelseng. Trådløst nettverk som er gratis , er også et pluss. Veldig lytt ut mot gaten. Burde hatt doble vinduer.
Rooms were big and location was ideal - good value for money. Bathroom needed updating and so did the bed!
convenience to Metro The spectacular rudeness and singleminded unhelpfulness of receptionist as we checked out.Shower door was ill fitting and water cascaded on to floor.when showering;a panel on the bath furniture had come adrift.The place seemed rather expensive for such a soulless joint.
It's location. Air conditioning wasn't great so room got quite hot. Beds were adequate but have slept in much better. Cleaning staff ignored the "do not disturb" sign on the door. Lift didn't work properly.
Nice hotel was in a bit of a run down area so if your looking for romance I wouldn't recommend it but ok for city break
It was within walking distance of gard du nord station and also the metro. Room had a safe to store passports etc. The lift was very bouncy. Our room looked out onto the back of another building which needed a coat of paint. Lack of tea/coffee making facilities. Bathroom needed redecorating. Street where the hotel was located was isolated and not very well lit.
bedroom - comfortable and clean no WIFI although advertised, no baggage porter as advertised, and doorman declined request for a taxi
refurbished clean hotel not old and noisy like many hotels in the same price bracket in paris 0730 one morning house keeping came into room otherwise no problems
good location , near subway one of the staff had an attitude problem, he is the one who looks like Elvis wannabe
Adequate in terms of location. Check in staff were nice and restaurant staff friendly. Night staff and checkout staff could have been more friendly and helpful.Expecting a double bed in bedroom not two single beds.
The location was good, close to Cadet metro and all the shoping. The rooms were modern, clean and comfortable. The reception staff were a mixture of courteous, professional and rude depending upon who was on duty. When booking I had asked for a quiet non-smoking room. When I arrived the reception staff had no record of me staying there. I produced a booking.com reservation number and after a few minutes they produced a room key with no apology for any confusion. The room they gave me was the noisiest room in the hotel. I went down the next morning and asked for another room, and was given a very nice room without hesitation (different staff member). Apart from the man on reception on my arrival the other hotel staff were very accomodating.
The staff is very helpfull and the location is good. The rooms are newly renovated. The renovation is going on in the hotel. There are builders everwhere. We got a newly renovated room. Looks perfect but could not sleep because of the heavy smell of paint. The floor we got was like a building site. There was not even a door number on our door because they have opened a building site to reservations.
Design (and cleanness) of the room and kindness of staff. The fact that they don't accept AMEX. No kettle in the room.
Central location.Value for money. Breakfast area too small for number of people. General decor of hotel badly in need of refurbishment.
Staff were helpful and pleasant. Room 601 had obviously been refurbished recentl. From the window one had a splendid view of the Basilique Sacre Coeur The radiator in the baqthroom had not been switched on and as we arriveed very late it was very cold. The room also was not very waqrm altho' there was a small (efficient, when turned up) elec tric radiator on low
The hotel is under refurbishment, so the lobby still needs some work done however rooms are very, very nice and stylish. Staff is very kind and location is good. Hotel only accepts Visa payment and not AMEX. For business trips AMEX is crucial payment option.
The receptionist who helped us checking out after one night. He was very professional and polite. It is catagorized as a 3 star hotel. It a 1 star hotel. We wanted this hotel because they had a room for 4 persons. 2 adults and 2 children. It was a small 3 person room.The room was dark and very small. The coridors was in dark and was narrow. We checked out after the one night we had to stay, not to loose our money. We moved to another hotel around the corner. A very good hotel, 20 euros cheaper pr, night.
Design of my room.
Good service - good location
location, I got 50% reduction vs the standard price was not very clean
it's location', near the metro (grand boulvards).
This was an incredibly well designed hotel, with all the charms of a french b&b but with the efficiency and attention of a boutique hotel.
Very close to metro lines -- poisonnaire station is about 3 minutes away. No stand up shower. Room was very compact, hardly any space apart from bed.
The location is excellent. The hotel is only a few steps away from shopping area like Galeries Lafayette and Printemps. Also metro stations are very close to the hotel. The cafe in front of the hotel is open until late hours. Hotel was very clean. I can recommend for couples and the tourists who are looking for quiet but want to be in the center of the city.
Comfort, Location and helpfulness of staff. The hand held shower over the bath.
It's location near Gare st. Lazaire
location was excellent
Good location, the room is clean but a little smaller; hotel staff is o.k.
Friendliness of staff Hotel is undergoing havy renovations: scaffolding in front of windows, hazard for unwanted visitors, impossibility to open a window, dust. Should have lowered the prices during this period. Single occupancy of double room: rooms are really very small considering price
Perfect location, small room, moderate cleanliness, price is acceptable Small room
Very good location, comfortable rooms.
The hotel is close to everything in the centre of Paris and there was no street noise. We would not have chosen the hotel if we knew that the ground floor was under construction. It will surely be nice in 2 - 3 months.
It is in a good location, rooms are smallish but large for paris, ideal for a city break Not well sound insulated, could hear guests next door
The staff was incredibly helpful and spoke great English. The location is right in the heart of everything… So it was incredibly easy to take an Uber wherever we wanted to go. The breakfast was incredible as well and even though we didn't spend a ton of time at the hotel, the time we did spend was beautiful and very enjoyable.
great location in the 9th arr. that is not too far from the metro. the surrounding neighborhood is pretty safe and offers nearby groceries, pharmacies, and restaurants. the room was just the right size for a quick and short trip. the staff are very helpful and the breakfast selection is great the internet was spotty and there is a lack of english entertainment on the television outside of the news -but not a real complaint as i probably would want to spend as much time outside of the hotel room anyway to enjoy the sights!
The room was very romantic, we had a beautiful view of the traditional parisian apartments with a patio. Unfortunately we didn't have time to order in, but I would recommend ordering breakfast to have on the patio. I wish we stayed longer!!
noisy and dirty
The hotel has Got a fantastic location. We walked to All the main attractions and shopping destinations. If you reserve without breakfast you get the Best deal because there's a lot of cheap and good breakfast restaurants next to the hotel We asked for a non-smoking room and Got a room with a terrible smell og cigarette smoke. The hotel was full so we couldnt get another room. The bed was very small, probably romantic for a couple but a little too small for two friends.
Location was good and rates reasonable for Paris.
The hotel is quite centrally located. Quite neat and clean.
Perfect location with easy access to major shops, key attractions and sights. Convenient for Metro.
Very helpful, efficient and professional, English-speaking staff. 24-hour reception. Decent sized, warm room with ensuite bathroom with a decent shower plus hairdryer and plenty of towels. Unbeatable price for the location. Nothing.
Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.
Perfectly situated in the Opera District of Paris
The service provided from all the staff, very friendly and sincere. There is no weighting machine for guest to weight their luggage to avoid being tax. Shortage of multi plug.
Location is perfect, I like a still of the rooms... Room is very small and bathroom and toilet is not so big,
It's a 4 star hotel that is well worth its stars, providing an excellent service to the travellor: slippers and bathrobe available in the room, generous flasks with shampoo, body lotion and shower gel - very much appreciated especially for those who travel with only their handluggage!
I enjoyed staying at this hotel! It is really great and staff is very helpfull and nice! We had a great room! The breakfast was delicious and athmosphere of the hotel is very nice although it is a splendid style for not everyone to understand! For some people room maybe dark but it is a design and for us it was great! If the prices will remain the same next year we definetely will stay only in this hotel! Thank you for a wonderfull staying in your hotel! I would like to give advice for russian travellers, it is better to pay for the room by cash at check-in, becausу the hotel first make a pre-authorisation and the at check out they charge money from the card and it takes a lot of time for the bank to return money back. Please note also that a day before check-in the hotel blockes amount for the first night on the credit card!
Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.
The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.
the room and lobby Inexperienced staff
The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.
We liked the location, the building, the interior design and the friendly staff. We also like d the fact that it was brand new and everything was clean. We could use a writing area in the room a stand for the suitcase and hooks for the towels in the bathroom.
Veldig fornøyd med hotellservice,hyggelige og hjelpsome hotelpersonalle,beligenhet.Anbefalles Savnet ferske franske croissant til frokost! Veldig sterk parfume lukt i resepsjonen.Passer dårlig for alergikere.
Svært hyggelig og vennlig personale.Morsomt og kult design på det som må ha vært et gammlet hotell tidligere, fin moderne design på rom og nye bad - et stort pluss. Samt renhet på badet spesielt er veldig viktig. Frokostsalen nede I kjelleren var litt mørk og innestengt på en måte.- De prøvde å forstørre inntrykket av et lite rom til å bli større med speil, og det er veldig bra! Men inntrykket blir litt dystert når det ligger I en kjeller og er litt mørkt. Forslag: Belysning bak frostet vegglass eller lag små veggnisjer og monter farget folieglass foran og sett inn lys bak. Farget folie kan ha muntre,lyse farger som matcher resten av hotellet - og voila: det blir en helt ny og lys effekt I et mørkt kjeller rom! Et forslag til som går på service: fint om de kunne vært litt mer behjelpelig med å informere om raskeste vei til ROISSY- bus. Vi hadde dårlig tid og slet litt med å finne holdeplassen til denne shuttlebussen til flyplassen.
Meget behagelig og flott beliggenhet. Utmerket service og jeg kommer gjerne tilbake
Hyggelig hotell med fin beliggenhet og god standard. Renholdet var strålende og personalet hjelpsomt og høflige. Anbefales! Frokostsalen er litt liten og kan være hektisk, men maten er grei og personalet er hjelsomme!
Sentralt beliggende med kort vei til Metro og gangavstand til shopping og severdigheter. Dårlig vasking av bad mens vi var der, men rent da vi kom.
Excellent location. Bare 5 minutters gange til Moulin Rouge:) Rom etter renovering. Anbefalt! Heis :(
Hadde et comfort-rom, reiste med barn 6 år - rent - god luftkvalitet - relativ trivelig og delikat. Relativt stille.
Et delikat og passe stort hotell med en veldig sentral beliggenhet. Vi har bodd her 2 ganger og vil anbefale dette til andre.
Beliggenheten var flott. Det var kort vei til Metroen. Frokostrommet var enkelt og delikat. God og enkel frokost. Personalet i resepsjonen var lite hjelpsomme og litt bryske. Trådløst internett var ikke i orden, og det virket ikke som om det var interesse for å få det i orden.
belligenhet . Vi måtte purre hver dag for at rommet skulle bli rengjort og nye håndklær etc skulle skiftes !! Elendig romservice !!!