We liked the location, the building, the interior design and the friendly staff. We also like d the fact that it was brand new and everything was clean. We could use a writing area in the room a stand for the suitcase and hooks for the towels in the bathroom.
Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.
Location is perfect, I like a still of the rooms... Room is very small and bathroom and toilet is not so big,
It's a 4 star hotel that is well worth its stars, providing an excellent service to the travellor: slippers and bathrobe available in the room, generous flasks with shampoo, body lotion and shower gel - very much appreciated especially for those who travel with only their handluggage!
I enjoyed staying at this hotel! It is really great and staff is very helpfull and nice! We had a great room! The breakfast was delicious and athmosphere of the hotel is very nice although it is a splendid style for not everyone to understand! For some people room maybe dark but it is a design and for us it was great! If the prices will remain the same next year we definetely will stay only in this hotel! Thank you for a wonderfull staying in your hotel! I would like to give advice for russian travellers, it is better to pay for the room by cash at check-in, becausу the hotel first make a pre-authorisation and the at check out they charge money from the card and it takes a lot of time for the bank to return money back. Please note also that a day before check-in the hotel blockes amount for the first night on the credit card!
Perfectly situated in the Opera District of Paris
Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.
the room and lobby Inexperienced staff
The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.
The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.
The service provided from all the staff, very friendly and sincere. There is no weighting machine for guest to weight their luggage to avoid being tax. Shortage of multi plug.
The location is fantastic, and the service is 5 stars. The rooms are too small
The massage I had was one of the best in my life...
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
the bathroom was excellent then room was on the small side
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
overnight befoe travelling on no
Very nice Hotel, the service was very good too.
Location, bed, staff they don't provide Shampoo, and 1 Soda at 8 Euros is Expensive
The W Paris Opera Team are all very focused on customer service. we felt at home the minute we got there. The hotel is impeccably clean, rooms are larger than I expected, and you cant beat the location
Loved the location. If you visit Paris, get a subway pass. They are efficient, on time but sometimes crowded. The W is near two different stops which makes it easy to get around Paris. The room was small and lacked some privacy for freshening up in the morning.
Kind staffs, good location small room
The staff was extremely helpful and accomodating. We arrived a couple hours before check-in and received a room right away. We were surprised later w/chocolates & champagne, as a 35th anniversary gift. They helped us to easily navigate the city, as well. I wish the closet could have been larger but I think the room & storage accomodations are standard for Paris.
Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.
Their 'whatever/whenever' service is legit, very friendly courteous staff, location is in the heart of everything, half block from the Opera metro. A little of 'The Fifth Element' in style made a couple things confusing or complex, took a while to figure out the rainforest shower, for example.
Location No place to put toiletries in the bathroom
excellent view (opera garnier) & close to many hot places very small room
good loaction great staff - room was a bit small but this is paris
Location, courtesey Room too small, lack of free amenities in the room.
Jeg brukte lang tid på å finne et hotell som var billig, men som samtidig hadde en viss standard. Familien var spent på hva som ville møte oss, da vi har reist en del og opplevd mye dårlig. Vi ble alle veldig positivt overrasket, både jeg, min mann og mine 2 ungdommer. Hotellrommet var stort og det daglige renholdet var svært bra. Vi var heller ikke plaget av bråk fra gata, da hotellet lå bakom noen boligrekker. De i resepsjonen snakket godt engelsk og var veldig service innstilt. Vi er svært fornøyd etter en ukes opphold ved Tryp Blanche Fontaine! Frokosten kunne ha vært rimligere.
Dette var absolutt valuta for pengene! Veldig hyggelig og imøtekommende personale, rent og pent rom!
vennlig og tilstedeværende betjening. stort flott rom for familien.
morsomt, halvglamorøst hotell. god frokost, meget hyggelig personale og rene og pene samt romslige designrom. pluss også for meget gode senger og plasseringen rett ved metro og shoppingmuligheter.
Smakfullt hotell med gjennomført stil. Stort bad med badekar. Kort avstand til metro.
Meget serviceinnstilte ansatte på hotellet. Hotellet i seg selv er lite og lekkert, og har god beliggenhet. I forhold til størrelsen på hotellet så var frokosten bra. Vi brukte møterommet i tillegg, som hadde alt vi trengte. Projektor etc. Hotellet har en liten koselig bakhage med en fontene. Anbefales for forretningsreisende og par/enslige på weekendtur. Meget kort avstand til et godt shoppingområde som inkluderer Galleri Lafayette. Gangavstand til Buddah Bar også. Blir ikke bedre til prisen man betaler. I grunn ikke. Value for money på dette hotellet.
Beligenheten. Størrelsen på rommene. At det er nytt. Lite støyende til å ligge midt I Paris. Rommene inn mot bakgården stillest. Ja, det er litt mørkt I gangene, det er en del av stilen, men oppleves mere spooky enn classy. Men dette er ikke akkurat et problem. Burde hatt gjestesenger.
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
Availability of hamman and sauna for the guest as well as gym
Hotellet var ryddig og pent. Alltid noen i resepsjon, hilste vennlig når vi gikk og kom. Servicen var veldig bra og rask Større utvalg i frokost salen.
bra frokost, hyggelig betjening og fine rom
Lå sentralt til uten for mye bråk fra trafikk Nei
Flott betjening og service. Ingen
Alt var rolig. Ingen løpende barn i ganger eller i frokostsalen. Hotellet hadde en perfekt beliggenhet. Kunne tenkt meg å hatt champagnen klar på rommet når vi kom og ikke slik at vi måtte gå og spørre etter den.
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
The bathroom was noisy from the fan
It was great and very luxury hotel the spa and restaurant was very nice
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
It is a beautiful hotel and very luxurious. no.
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
Beliggenheten var flott. Det var kort vei til Metroen. Frokostrommet var enkelt og delikat. God og enkel frokost. Personalet i resepsjonen var lite hjelpsomme og litt bryske. Trådløst internett var ikke i orden, og det virket ikke som om det var interesse for å få det i orden.
Et delikat og passe stort hotell med en veldig sentral beliggenhet. Vi har bodd her 2 ganger og vil anbefale dette til andre.
belligenhet . Vi måtte purre hver dag for at rommet skulle bli rengjort og nye håndklær etc skulle skiftes !! Elendig romservice !!!