The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Location and attention to detail by a superb staff
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
location & style
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Great atmosphere, helpful staff.
god standard. hyggelig betjening, og ikke minst beliggenheten og atmosfæren i hele området. bedre visuel info. om hva som skjer i paris. Opera, artister ol.
var veldig fint hotell, reint og gav ein luksusfølelse dusjen var ganske kald og ein del bråk frå personale i gangen
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
The level of service of the Hilton Chain and its luxury
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Service was excellent, and the Purple Bar was Fantastic.
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
Beliggenhet i hjertet av Paris Litt små rom, men ok hvis man kun trenger god seng og tilgang til bad
Vennlig betjening, rolig og sentral beliggenhet
Beliggenheten og servicen. Gratis for ekstraseng til barn under 12 år. Frokost på rommet uten ekstrakostnad.
Servicen fra personellet i resepsjonen var helt utrolig! Vi fikk alltid blide smil, og god hjelp til å finne frem dit vi skulle. Mr. Edvard Malik i resepsjonen hjalp oss å finne spennende resturanter og områder, som gjorde vår reise enda bedre!
Fantastisk beliggenhet, overraskende god frokost. Trodde rommet var mindre ettersom mange har skrevet at rom i Paris er små. Reiser definitivt tilbake.
Rent og pent, vennlig hotellpersonale og fantastisk gode senger. Sentralt i forhold til shopping, restauranter og sightseeing. Nei.
Vennlig personale,delikate rom, god frokost, utmerket beligenhet i forhold til museum og shopping.
Staff were very friendly and efficient--location excellent and "honesty" bar was a nice friendly touch.
great service temperature control in gym was dysfunctional
The location and the kindness of the staff. Room are very small. Hotel is very expensive.
Charming old hotel with very experienced staff. Only breakfast was very expensive.
Everything about this hotel was amazing. We loved the location, the luxury and the care and attention the staff gave us. The decoration and design was very welcoming. And the bikes the hotel provides for free are great to take along the river.
The quietness and comfortable beds...the friendly and helpful staff!
the place, the decoration, the people , the services, the bar They shoud be more careful because they gave me a late check-out till 2 pm and when i arrive at 12h30 I found my luggage at the lobby.This is ultrageous. I understand that late check-out is a courtesy and i cant complain. But's better not to assure guests of one thing you later will not deliver ...
I enjoyed staying at this hotel! It is really great and staff is very helpfull and nice! We had a great room! The breakfast was delicious and athmosphere of the hotel is very nice although it is a splendid style for not everyone to understand! For some people room maybe dark but it is a design and for us it was great! If the prices will remain the same next year we definetely will stay only in this hotel! Thank you for a wonderfull staying in your hotel! I would like to give advice for russian travellers, it is better to pay for the room by cash at check-in, becausу the hotel first make a pre-authorisation and the at check out they charge money from the card and it takes a lot of time for the bank to return money back. Please note also that a day before check-in the hotel blockes amount for the first night on the credit card!
The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.
Perfectly situated in the Opera District of Paris
We liked the location, the building, the interior design and the friendly staff. We also like d the fact that it was brand new and everything was clean. We could use a writing area in the room a stand for the suitcase and hooks for the towels in the bathroom.
Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.
Location is perfect, I like a still of the rooms... Room is very small and bathroom and toilet is not so big,
the room and lobby Inexperienced staff
The service provided from all the staff, very friendly and sincere. There is no weighting machine for guest to weight their luggage to avoid being tax. Shortage of multi plug.
It's a 4 star hotel that is well worth its stars, providing an excellent service to the travellor: slippers and bathrobe available in the room, generous flasks with shampoo, body lotion and shower gel - very much appreciated especially for those who travel with only their handluggage!
The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.
Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.
Quirky idiosyncatic place with character. Excellent location. We loved it.
Location is perfectly central - 100meters from the Seine opposite the Louvre. Hotel is compact and upstairs corridors only fit one person at a time but is the most unique, quirky and original design I have ever seen (You must see to believe!). The room was small but amazing and I believe every room is decorated differently. I would recommend anyone to stay here and when they do - book the private plunge pool and steam room for yourself for an hour in the morning. Take time to sit in the bar drawing room to sip a drink 100 years back in time. Staff were very friendly and practically ran my life for 2 days with all the questions they answered for me!
Unusual hotel - funky decor Swimming pool is tiny. First day and a half no hot water. Restaurant was closed
i liked a lot the people working there , very nice and friendly some of the rooms were not well lit , hence it was uncomfortable for packing and reading also the safe gave me a lot of trouble it wasnt working properly lift too small and not enough for staff and guests
extremely friendly staff - small, but cosy room - nice and tasteful furniture private pool in the cellar was a bit strange (resembling a dungeon) but in some way also funny and romantic
Critically understaffed probably due to so many French employees taking summer holidays. Found broken glasses left unattended around the poolside. No running hot water during my stay, but given discounted rate and very commited staff (although few in numbers) and the manager, after all satisfactory. Yet I doubt if I want to come back on special occasions and never on summer holiday season.
The special atmosfear of the hotel
The restaurant is fantastic, and overall the hotel ambience was good. Location good too. No shower! not even a clip to hang the shower attachment on! Small bath. No mini bar. Not enough room to swing a cat in. 'Shabby chic' definitely the correct description as rooms very tired decor wise - handle even dropped off the wardrobe door. Ridiculously, outrageously overpriced!!!!!
The facility exceeded expectations as well as the staff and the room. I was fortunately upgraded, possibly because the restaurant was closed for a day due to a Fashion shoot in the hotel. I couldn't have been more pleased with everything.
Belligenheten midt i byen. Rommet varstort og luftig. Rent og pent.
Meget sentralt, hyggelig betjening og god størrelse på rom.
Hotellet er sentralt plassert. Frokosten var veldd imponerende, det er sjelden en ser et så stor utvalg.
Veldig sentralt hotell. Fantstisk beliggenhet. Stille og rolig området.Store fine rom. Flott hotell som jeg helt sikkert kommer til å bruke igjen For dårlig kapasitet ved frokosten
Frokost Ekstraseng var ikke god. Lang frokostkø.