The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
location is perfect... rooms are very comfortable...
Location reddiculous price of their continental breakfast of 30 Euro
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
position room is small
the location is exellent very different from last years both for the level af rooms and for the services
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
location the classic room.
service is good and the bathrrom is good.
Meget sentralt, hyggelig betjening og god størrelse på rom.
Veldig sentralt hotell. Fantstisk beliggenhet. Stille og rolig området.Store fine rom. Flott hotell som jeg helt sikkert kommer til å bruke igjen For dårlig kapasitet ved frokosten
Hotellet er sentralt plassert. Frokosten var veldd imponerende, det er sjelden en ser et så stor utvalg.
Belligenheten midt i byen. Rommet varstort og luftig. Rent og pent.
Frokost Ekstraseng var ikke god. Lang frokostkø.
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
Service was excellent, and the Purple Bar was Fantastic.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
The level of service of the Hilton Chain and its luxury
Vi syntes hotellet lå bra til i forhold til historiske bygninger / shopping / restauranter. Absolutt å anbefale resepsjonisten var alt annet enn hyggelig.
Jeg fikk oppgradert rom siden jeg har platinum-kort Best western og fikk et stille rom midt i Paris !
Jeg likte at hotellet ligger meget sentralt - bare noen få meter fra Louvre-museet. Vi hadde alle de store attraksjonenen i Paris i rimelig gangavstand. Heisen i hotellet var liten . Men det gikk med 2 personer.
Intimt og personlig service. Nei.
Vi hadde et fantastisk opphold! Fra å ha flyttet fra et hotell lenger opp I byen grunnet grusom standard kom vi til himmelen på dette hotellet! Vi ble oppgradert til juniorsuiten I 8. etasje. Og personalet var strålende! Vi fikk frokost på sengen, og vi fikk tom. låne nattevaktens personlige iPhonelader - da vi hadde glemt vår på det forrige hotellet vi bodde på. Vi hadde på alle måter et strålende opphold - og vi har allerede bestemt at dette hotellet skal bli vårt faste I Paris! Tusen, tusen takk for en strålende god opplevelse! Nei, det var ingenting vi ikke likte.
Great location at Gare de Lyon in Paris within 100 meters from the tgv trains, Metro and rer trains.Free internet. Internet did not permit SKYPE.The managers should understand that skype is part of the internet universe and should be available for the guests to use it.Why block it ? To force people to spend money on phone or mobile?
Central location, quiet room, helpful staff. We were pleasantly surprised after reading other comments
i stay in these hotel cuse its near the gare de lyon station.
Location is great, just next to Gare de Lyon, 1 min only. Suitable for travellers with big luggage. Room size is proper for 2 people comparing to other relatively small Paris hotels. The staffs seem too busy to manage too many things. Which made some services less satisfying and efficient, such as answering questions about Wi-fi password or an extra blanket service.
Proximity to train station and airport transfer was great. Staff very helpful and spoke English. Comfortable, quiet and clean. Air conditioning temperature could not be altered and was too hot. Hotel was a bit smelly.
Location near train station This was the WORST stay...room not clean. Noisy room...called down to front desk after listing to over 2 hours of noise in the room above us. So at 2am nothing happened. Called down again at 5am...nothing happened from the front desk! Poor.
*Reception has good service *Very close to tgv and have good restaurant around the hotel Their reservation center is not very nice, the lady told to me who had bad attitude. The hotel should improve the quality of their reservation center just like reception
Great location. You walk to Metro, trains and the Air France bus terminal to CGD without having to cross a street Rooms are on the small size ,as expected for this three star property.
Good location when travelling by train arriving at Gare de Lyon which is adjacent to the hotel. Also if travelling by plane to/from Roissy Air France airport bus is a few metres away. Metro and buses to main places in Paris nearby. Hotel staff really nice and speaks English. Good sized room and very clean. Lockers very convenient to leave luggage when leaving late evening. Buffet breakfast at 17euro pp very expensive. Since we were there for 2 nights only we opted for the express breakfast at 7euro pp. It consisted of tea or coffee or hot chocolate, 3 small pastries and orange juice, but to take the same things everyday it tends to be boring.
Location is good Air conditioning didn't work properly. Room was very small
Rent og pent, vennlig hotellpersonale og fantastisk gode senger. Sentralt i forhold til shopping, restauranter og sightseeing. Nei.
Vennlig personale,delikate rom, god frokost, utmerket beligenhet i forhold til museum og shopping.
Fine rom, fin beliggenhet, sentralt ifht severdigheter. Rolig om nettene og hyggelig hotellpersonale Vi prøvde å bruke internett i buissness-rommet, men koden fungerte ikke og personalet klarte ikke å hjelpe oss. Vi ble trukket på visakortet allikevel, selv om vi ikke fikk brukt internett. Jeg er vant til en "flyveblad-hylle" hvor man som turist kan plukke med seg reklame og info om div. severdigheter, utstillinger, konserter osv. Det fant vi ikke.
Sentral beliggenhet i forhold til kunstmuseer. Delikat og godt basseng og damp-badstu. God atmosfære og enkel eleganse.
Sentralt. Det var et ikke røking hotell. Det var blitt røkt på rommet vårt.
Meget sentral belliggenhet med kort avstand til mange kjente turistmål. Rent og pent som det oftest er i Frankrike. Hotellet er generelt bra men etter min mening for høyt priset. Måtte vente lenge utover lovet tid på ledig rom og enda lenger på baggasjen.
Servicen var utmerket, veldig hyggelig personell og mget sentral beliggenhet. Oppussing i etasjene og rommene, rengjøringen kunne ha vært bedre
Jeg likte maten å utsikten fra rommet best av alt :D
Fantastisk utsikt til Eiffeltårnet. Beliggenhet i rolig strøk med svært lite støy om natten. Det virket som svært mange av personalet var under opplæring. Spurte man én om hjelp til noe, måtte vedkommende veldig ofte spørre en eller to til om hjelp. Dette virket lite profesjonelt.
Det var greit nok....Likte best den gode servicen i respsjonen, ...en imøtekommende tone... Kun SKY tv for engelsktalende gjester. Og barnefilmer til leie, bortsett fra en.Et internasjonalt hotell bør ha noe mer enn at alt er i dubbet versjon på fransk tv.
Utsikt romstandard noe enkel ift pris
veldig sentralt. fin hotell ba om å få sjekke ut kl 13. fikk nei, litt service skader ikke.
Beliggenheten utmerker seg. Hotellet er i nærheten av 3 forskjellige Metrostasjoner. Hendig mini-supermarked er bare 50 meter unna, samt et flott innendørs matmarked finnes på hjørnet.
Grei beliggenhet for storby weekend,enkelt å komme til flyplassen og metrosystemet.Utmerket for oss som var to voksne og to barn.
Beliggenhet. Rommet var rent og pent. Hyggelig personale. God enkel frokost. Vi fikk rom i øverste etasje og hadde det ganske stille og fredelig. Kaffen ved frokosten kom fra maskin og var vond. Noe støy fra heisen.
Hotellet ligger sentralt. Fint bad, godt renhold og god standard. Frokost er et pluss. Men veldig lytt.
Veldig gode senger! Rommet ble rengjort hver dag. Hjelpsomt personale. Heisen var altfor liten, det var ikke plass til barnevogna i den (vi fikk oppbevare vogna i et lager i 1.etasje). Det var lytt mellom rommene.
airconditioning was not very effective despite my changing the room.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
The rooms are great as are the staff.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
var veldig fint hotell, reint og gav ein luksusfølelse dusjen var ganske kald og ein del bråk frå personale i gangen
god standard. hyggelig betjening, og ikke minst beliggenheten og atmosfæren i hele området. bedre visuel info. om hva som skjer i paris. Opera, artister ol.
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
the bathroom was excellent then room was on the small side
The location is fantastic, and the service is 5 stars. The rooms are too small
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
The massage I had was one of the best in my life...
overnight befoe travelling on no
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
Very nice Hotel, the service was very good too.
Nærhet til alle faseliteter. Vennlig og imøtekommende personell. Nydelig bad på rommene. Fortjener ikke 4 stjerner. Er 2+ til 3 stjerner. Gyselige og sterke farger på rommene.
Beliggenhet og heis, fint bad, godt renhold Knøttlite rom for to personer, selv til å være i Paris. For lite skapplass og for få hengere.
Hotellet lå sentralt i et rolig område i Latinerkvarteret med kort vei til Metroen og hovedgatene. Koselig hotell med hyggelig betjening som snakker godt engelsk (om det trengs). Relativt store rom med alt du trenger.
Vi fikk rom i øverste etasje siste natten, og dette rommet var supert, stor, luksuriøst og med franske balkonger. De andre rommene var små og helt ok, men ikke akkurat 4-stjerners. Bakgården til hotellet var også fin, men der måtte det være stille fra kl 23, upraktisk :) Bytte tapet og tepper, er ikke så glad i mørkegrønt! Synes også 4 stjerner var litt i overkant for dette hotellet. Men som sagt var toppetasjen flott.
Flott beliggende, rolig strøk Noe støy fra vifteanlegg eller lignende i rom (606)
Koselig hotell,fin beliggenhet,nært til metro Litt trange rom
Bra service fra personalet, spesielt I frokostsalen.Alle behersket engelsk. Vi hadde et veldig lite og ukomfortabelt rom.Dårlige luftemuligheter.
Utmerket beliggenhet i forhold til nærmeste metro (Pernety). Bra standard i forhold til pris. Vi ba om to rom ved siden av hverandre - og fikk dette. Blide ansatte.
Vennlig personale, sentralt plassert nært metro og severdigheter, hyggelig gate med mange restauranter Bedre ventilasjon og luft i rommene