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The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
Availability of hamman and sauna for the guest as well as gym
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
It is a beautiful hotel and very luxurious. no.
It was great and very luxury hotel the spa and restaurant was very nice
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
It was a good location towards business I was doing in Paris. The Tv did not work. The room service was not good. They where friendly but forgetful and not very sufficient.
Perfect location, space (room and facilities), cleaness Staff fighting between themselves during breakfast and not providing expected service for a 4*. Check-in too long because out of the 3 clercks only one could make the necessary credit card operations. Level of service not at the level of the SAS I go often in Brussels close to cathedral...
Nothing except for location. Poor breakfast, too small rooms, not cleanliness..
The location of the hotel was good. The room was very small and old, it has not been renewed for ages. Bathroom roof and walls had apparently some mold on them, and the whole room smelled on mold when entering the room. The hotel is not worth the rate we paid for it (210e per night). Some personnel on the breakfast were very rude to the customers noting them about something had run out in the breakfast buffet.
personnel at reception and in general were very nice.Price of room too high at 2000+ Euros for 4 nights.This is not a five star. doorman was very rude
最低15文字以上ご入力ください Wifi in room showed no antenna on pc, and could not access from room..
excellent location, but 500 eur is definetely tooooooo much!
I liked the location, the staff and the rooms. All in all a very pleasant hotel on a good location. The breakfast is too expensive. You can better go to one of the cafe's near by.
The Ambassador is a beautiful hotel with an excellent, staff. Their proximity to the Opera, the train station and all of the Paris sites make it an ideal location for a business or pleasure trip.
Great situation, good staff, good rooms. Didn't always get coffee and milk replaced each day
Location was good and rates reasonable for Paris.
The hotel has Got a fantastic location. We walked to All the main attractions and shopping destinations. If you reserve without breakfast you get the Best deal because there's a lot of cheap and good breakfast restaurants next to the hotel We asked for a non-smoking room and Got a room with a terrible smell og cigarette smoke. The hotel was full so we couldnt get another room. The bed was very small, probably romantic for a couple but a little too small for two friends.
noisy and dirty
Very helpful, efficient and professional, English-speaking staff. 24-hour reception. Decent sized, warm room with ensuite bathroom with a decent shower plus hairdryer and plenty of towels. Unbeatable price for the location. Nothing.
Perfect location with easy access to major shops, key attractions and sights. Convenient for Metro.
The hotel is quite centrally located. Quite neat and clean.
Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.
The service provided from all the staff, very friendly and sincere. There is no weighting machine for guest to weight their luggage to avoid being tax. Shortage of multi plug.
the room and lobby Inexperienced staff
We liked the location, the building, the interior design and the friendly staff. We also like d the fact that it was brand new and everything was clean. We could use a writing area in the room a stand for the suitcase and hooks for the towels in the bathroom.
Perfectly situated in the Opera District of Paris
I enjoyed staying at this hotel! It is really great and staff is very helpfull and nice! We had a great room! The breakfast was delicious and athmosphere of the hotel is very nice although it is a splendid style for not everyone to understand! For some people room maybe dark but it is a design and for us it was great! If the prices will remain the same next year we definetely will stay only in this hotel! Thank you for a wonderfull staying in your hotel! I would like to give advice for russian travellers, it is better to pay for the room by cash at check-in, becausу the hotel first make a pre-authorisation and the at check out they charge money from the card and it takes a lot of time for the bank to return money back. Please note also that a day before check-in the hotel blockes amount for the first night on the credit card!
The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.
Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.
It's a 4 star hotel that is well worth its stars, providing an excellent service to the travellor: slippers and bathrobe available in the room, generous flasks with shampoo, body lotion and shower gel - very much appreciated especially for those who travel with only their handluggage!
The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.
Location is perfect, I like a still of the rooms... Room is very small and bathroom and toilet is not so big,
Location, bed, staff they don't provide Shampoo, and 1 Soda at 8 Euros is Expensive
Location No place to put toiletries in the bathroom
excellent view (opera garnier) & close to many hot places very small room
Location, courtesey Room too small, lack of free amenities in the room.
good loaction great staff - room was a bit small but this is paris
The staff was extremely helpful and accomodating. We arrived a couple hours before check-in and received a room right away. We were surprised later w/chocolates & champagne, as a 35th anniversary gift. They helped us to easily navigate the city, as well. I wish the closet could have been larger but I think the room & storage accomodations are standard for Paris.
Their 'whatever/whenever' service is legit, very friendly courteous staff, location is in the heart of everything, half block from the Opera metro. A little of 'The Fifth Element' in style made a couple things confusing or complex, took a while to figure out the rainforest shower, for example.
Kind staffs, good location small room
Loved the location. If you visit Paris, get a subway pass. They are efficient, on time but sometimes crowded. The W is near two different stops which makes it easy to get around Paris. The room was small and lacked some privacy for freshening up in the morning.
The W Paris Opera Team are all very focused on customer service. we felt at home the minute we got there. The hotel is impeccably clean, rooms are larger than I expected, and you cant beat the location
Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.
Bra beligenhet, hyggelig betjening hadde vindu mot gata og det var mye lyd natt til søndag.
Veldig sentral beliggenhet med gangavstand til mange av de sentrale severdighetene. Kort avstand til metroen (Opera). Hyggelig betjening. Kunne gjerne vært frokostbuffe - 1 rundstykke, 2 croissanter med syltetøy holder ikke lenge utover formiddagen.
Bra beliggenhet ifht vårt mål og også kjempebeliggenhet dersom man er turist. De hadde tullet med bookingen slik at vi ikke fikk alle rommene vi skulle hatt alle nettene og ble derfor forespeilet at vi måtte dele rom. Vi flyttet derfor deler av vår gruppe over til et annet hotel.
Hotellet hadde en sentral beliggenhet, og rommet vi fikk var stort og inneholdt det man trengte. Dette hotellet er utmerket for venner som skal feriere sammen.
bra beliggenhet, gratis internett nedslitt rom, løse fliser på bad, dusjen var defekt, urent toalett, veldig lytt, verdens minste heis.
location near the centar of Paris Cleaning lady was to agile to clean the room although i wanted to sleep whole day :) this is only compliment.
Close to everything Very small rooms, although a good deal not informed how small
The location is excellent.
Great location; nice staff; large room The bar was very poor and not open. I was also charged 2 times for the rooms.
A large comfortable room The room smelt like smoke even though it was a non smoking room. The toilet was across the room from the shower and sink which was a little odd. The aircon didnt work - but I could open the window
Reception was very good. Excellent location near to Opera. My room was next to lift shaft and very noisy. Air conditioning did not work, room was very warm and stuffy. Poor value.
It Is Quiet. Very Small Room for a mature Couple and for the Rate, and not a nice view at last floor overlooking congested buildings roofs.
Location : close to the city centre. Breakfast : very complete.Quietness of the room, even though located in the middle of the Paris centre. Room too small
1.location 2.friendly team 3.listening to customers room is rather small
The room was very clean and very modern. Perfectly situated near by the bg shopping centers and lots of sightseeing places. Price / value for the breakfast is not correct. Too expensive for the offer serverd.
Meget sentralt, rent og ryddig, hyggelig personale men små enkeltrom.
Hyggelig personale i resepsjonen. Frokost er av kontinental karakter, men alikevel veldig begrenset tilbud. For andre gang måtte jeg gi opp å vente på en taxi bestilt av hotellet - mere enn 25 min venting er ikke tilfredstillende og skyldes åpenbart dårlige prosedyrer.