Hoteller i Madrid

Fordeler: Very upscale. The staff went above and beyond.

Ulemper: Nothing

Fordeler: The design & the user-friendly features (e.g. the night-lights, the double window curtains) that put in.

Ulemper: Would be much better if the soundproofing could be improved. Even thought there are two doors, can still hear the people talking and door slams.

Fordeler: Loved it . Good location . Close to everything .

Ulemper: Nothing

Fordeler: Facilities were very new and in good condition

Fordeler: Basically all.

Fordeler: Great hotel The room was lovely and well appointed. Bed very comfy. Staff extremely polite and professional. Would recommend this hotel as it’s close to all the major sites and shops

Ulemper: Our bathroom had a bad smell from the drainage outlets

Fordeler: Cleanliness, very friendly staff

Fordeler: Location is good, room is clean and staffs are very friendly.

Fordeler: A new, clean, very modern hotel; perfect breakfast

Fordeler: Very nice hotel with good location.

Ulemper: No thing

Fordeler: good location with service

Fordeler: Dette hotellet er bare helt fantastisk

Ulemper: Ingenting var helt perfekt

Fordeler: Flott beliggenhet, sentralt i forhold til severdighetene i Madrid. Vakker innredning, rene rom, vennlig og hjelpsomt personale. Føles som en VIP-opplevelse.

Ulemper: Ingenting

Fordeler: Very comfy too Comfortable

Fordeler: Everything

Ulemper: Nothing

Fordeler: The concierge were very helpful with recommendations of bars and restaurants. Great setting for breakfast, some dividing walls which made it feel more intimate than other big hall like breakfast areas in other hotels. And food great too!

Ulemper: The room we had was little small, nice decor but pretty standard hotel room layout. Weird semi enclosed bathroom with opaque glass walls for shower and toilet making it not very private.

Fordeler: Location is perfect Outstanding breakfast

Ulemper: Nothing

Fordeler: Really convenient location. Comfortable bed. Staff were brilliant, couldn’t do more to help. Cocktail bar ex great. Pool was an added bonus. Great breakfast.

Ulemper: Nothing - couldn’t fault this hotel.

Fordeler: 1. Location excellent 2. Adequate size of the rooms 3. Extremely comfortable rooms 4. Very clean

Ulemper: The check in process was cumbersome and we had to wait for almost 45 minutes for our rooms.

Fordeler: The staff on reception were very friendly and helpful, Andres in particular was excellent in helping us during our stay. We got a room upgrade with a view for free without any question. Location was great as it is based very central and near to all the theatre's and shopping areas. The Plaza Espana metro stop is also a couple of steps away.

Ulemper: Breakfast and dinner is very expensive if not included in your package. Also if you wanted to go swimming you will need to bring your own swimming cap and flip flops or they will charge you. As I didn't purchase these and sat in the sauna instead I felt like I was being watched to make sure I didn't go in the pool without a cap on.

Fordeler: Sonia Palmero was amazing, thank you for making our last day amazing

Ulemper: We had some issues with the room but after speaking with Sonia she cleared it all up

Fordeler: Beautiful, comfortable room. Best bed I've ever slept in. Lovely breakfast, lovely staff.

Ulemper: Nothing

Fordeler: Vakkert rent, moderne hotell i historisk bygning

Ulemper: 50 euro ekstra for å beholde rommet til kl 14 er for drøyt.

Fordeler: URSO was absolutely amazing! The staff was so helpful and kind and made my birthday so special. They even gave me a complimentary birthday dessert and a little gift at the spa. I would love to stay at URSO again and I will definitely recommend it to others.

Ulemper: I hate to complain about anything because URSO really exceded my expectations. But if I’m being nit picky, the complimentary welcome drink was a cheap sour glass of wine and the room service menu that I was looking forward to was disappointing, especially past midnight when the options are very limited to a choice of a few cold snacks like russian salad and jamón and a few desserts. Other than that, URSO is fantastic and I really enjoyed my stay.

Fordeler: My fiancé and I visited Madrid for the first time on the last leg our Spain trip. We stayed at the URSO hotel and could not have chosen a better hotel. Not only was the hotel in an impeccable location (literally walking distance from all the good stuff), but the staff and cleanliness of the hotel was amazing. I highly recommend staying here as a couple, or with some friends. It is a little bit on the quiet side so not sure if it is ideal for a large family. Stay here ! :)

Ulemper: Nothing! :)

Ulemper: Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.

Fordeler: Beautiful hotel. Wonderful staff, clean and large room. Great breakfast.

Fordeler: Welcoming staff, efficient handling of luggage, efficient car valet service, spacious room, good beds, fantastic spa area, general friendliness and helpfulness of staff (nothing was too difficult).

Ulemper: Cannot think of anything!

Fordeler: Superior rooms, comfy beds, awesome pillows, and customer service!!!!

Ulemper: Not a thing gorgeous!!

Fordeler: Lovely staff and a beautifully decorated property. Great breakfast that is beautifully presented. Very clean and well maintained rooms.

Ulemper: Being central can be a bit noisy at nights on the weekends.

Fordeler: Staff were lovely and helpful. There was a building site opposite which spoiled the look of the area and a lot of graffiti.

Ulemper: As above

Fordeler: Design, decor, and room size

Ulemper: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Fordeler: beautiful hotel, front desk staff incredibly helpful. Spa facilities top notch and sparkling clean. Only (slight) disappointment was breakfast. Selection was small and staff not up to standard of front desk/housekeeping/spa personnel.

Ulemper: Breakfast staff needs more training to connect with guests. Restaurant space a little bit small and not comfortable, although the sky lighting was very pleasant.

Fordeler: This was a fabulous hotel, the staff was kind and attentive, helped us pick a restaurant and coordinated the reservation. We also had a birthday during our accommodation, and the staff left a treat in our room as well as a kind note. We also arrived early from the airport and our room was ready. Additionally, they offered complimentary welcome drinks. Very lovely boutique hotel with pool/spa in the basement, as well as small fitness room. Would recommended this hotel many times over!

Fordeler: God frokost

Ulemper: At barn under 18 år ikke fikk bruke SPA sammen med voksen

Fordeler: All the staff were very friendly and approachable. The rooms were very slick and modern but still very comfortable and the breakfast buffet is a must. Great way to get you started for the day. Will definitely be using NH hotels in the future.

Fordeler: The bed was extremely comfortable and the sheets were lovely and soft. The facilities are great and overall a really stunning hotel. For us it was a little bit expensive for just one night but you do get what you pay for.

Fordeler: Absolutely everything.top hotel with best service .beautiful rooms with nice view.staff who speak english very well.spa available.good food in restaurant.parking and brakfast similar to some weddings.we had vip room .you can feel there even better.for sure we will be back.well recomended

Ulemper: All was perfect

Fordeler: Room was lovely, breakfast was amazing.

Ulemper: The check in staff we had was very rude to us, there was no need for it, she snapped at us because we got there a bit early for check in and treated us like we were stupid (we just tried to see if we could check in a bit earlier as you do, we had no problem if we couldn’t). Not only that but other staff were checking in other people right in front of our eyes and the whole hour we waited we saw other couples/families get checked in as soon as they arrived which made us quite a bit annoyed. Luckily the rest of the staff at the hotel were lovely and talked to us normally, asking how we were and smiling. The woman at the check in desk must of been having a bad day but she shouldn’t take it out on guests.

Fordeler: Amazing breakfast. Location; 200 meters from Bernabeu, 20 euro taxi ride to city centre and to airport. Many decent restaurants nearby although hotel restaurant is also good. Super bedroom and bathroom.

Ulemper: N/A

Fordeler: Room was excellent!

Ulemper: The smart way of lightning control takes some time to get use to, not fully intuitive.

Fordeler: Everything! We were treated very well. The hotel was spotlessly clean. We felt immediately at home.

Ulemper: N/A

Fordeler: Excellent location ,clean, nice staff ,building itself is fantastic

Ulemper: No complementary coffee In the room We stayed in twin room but all bathroom supplies like shower gel and caps were for one person

Fordeler: It was great.

Ulemper: The AC was barely working even on full blast I was sweating the whole day/night. It made me extremely uncomfortable. All my neighbors doors were squeaking so loud when they opened and closed them it made me wake up several times during the night. I just didn't expect that from a high end resort. It did't meet my expectations.

Fordeler: Location excellent. Consierge good

Ulemper: Lack of exclusiveness. Lack of alertness and attentiveness to service (also slow response to dealing with problems). Lack of attention v

Fordeler: Excellent location, helpful staff, beautiful building

Fordeler: Excellent room and very comfortable bed. Housekeeping was excellent as was the standard of breakfast food

Ulemper: Some of the staff at breakfast could learn to smile more. Reception was sometimes slow

Fordeler: The room was quiet, comfortable and well appointed. The sushi in the Green Tea Cocktail Bar was excellent, as were the drinks and cocktails. The drinks were very reasonably priced for such an establishment. On the whole the staff were very polite, helpful and attentive.

Ulemper: One older male staff member at the Concierge desk was dismissive and could do to learn some manners from his colleagues.

Fordeler: Location, Location, Location!

Fordeler: Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants

Ulemper: All great no bad

Fordeler: Location near Prado All services at hotel Very comfortable

Ulemper: Free wifi in rooms Prices for drinks nd restaurant food very high

Fordeler: locations, breakfast and lobby area

Ulemper: Nothing

Fordeler: The staff was very pleasant and helpful

Ulemper: The distance from my room to the elevators was too long.

Fordeler: Elegant, historic hotel. Great breakfast buffet. Excellent service.

Fordeler: senger Håndklær

Ulemper: plass på rommet seng for små for 2 personer

Fordeler: Good breakfast with friendly service

Fordeler: Fantastisk frokost! Bra sentral beliggenhet.

Fordeler: The location of the hotel was excellent

Ulemper: The staff of the front desk was extremely unfriendly !! Found the room run down pillow/ bed uncomfortable .

Fordeler: Kabuki Wellington is worth a trip to the hotel on its own, though you obviously do not have to stay at the hotel in order to dine there. But being able to walk right upstairs after an amazing meal there is fantastic.

Fordeler: Swimming pool & breakfast

Fordeler: The staff were great, we had a 8 month old baby with us and they were so helpful with everything.

Ulemper: We didn't know in advance that the pool closes for the winter from mid-September. Otherwise, all was excellent.

Fordeler: Det tok lang tid å få det man bestilte ekstra en omelett for eksempel

Ulemper: Rom var dårlig ventilert air.con. Virket dårlig og med varmt rom på natter tid

Fordeler: Beliggenhet , fine klassiske rom Veldig bra frokost

Ulemper: Rommet var alt for varmt , ac fungerte ikke , måtte åpne vindu ut mot Velasques , da ble det kjølig , men bråkete Best m rom som ikke vender ut mot Velasques Veldig dyr minibar

Fordeler: First time visit to Madrid and our visit was enjoyable from check in to check out. The staff was helpful, the room was what we had reserved, and the breakfast was fantastic. We had an opportunity to use the pool and the spa and it was a wonderful way to take a break from sightseeing. The hotel was located near the park and metro.

Fordeler: Alt veldig bra! Clealiness, tjenester og ansatte!

Fordeler: Baren var veldig kul,frokosten var god og personal var servicestilt:) Vi skal tilbake en gang!!!

Ulemper: Alt var veldig bra:)

Fordeler: Large clean powerful rainshower.

Ulemper: Rooms were quite small and noisy. We were only complimented one small bottle of water each per day.

Fordeler: Great location in the centre of Madrid. Lovely comfortable bed and decent sized room. Rooftop bar great for sundowners!

Ulemper: Traffic in the street the hotel was on could be very congested

Fordeler: Location was perfect and staff very helpful.

Fordeler: Beautiful hotel,location,staff...everything!

Fordeler: Great staff and atmosphere and location.

Ulemper: We would have like breakfast included for both mornings.

Fordeler: The price, location and the room space

Ulemper: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big

Fordeler: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.

Ulemper: Nothing negative at all

Fordeler: my suite junior was amazing , it was very clean . Flowers and welcoming notes were terrific. I really love the Hotel

Ulemper: anything

Fordeler: Great location. Lovely room. Roof top bar brilliant!

Ulemper: Nothing!

Fordeler: The location, size of the room and cleanliness.

Ulemper: It’s noisy outside

Fordeler: Frokost utmerket Flott beliggenhet

Fordeler: The staff are amazing, the location is perfect for sightseeing and the hotel is superb. Nothing was too much trouble for the staff, they sent me a cake up to the room as it was my birthday and they even provided us with umbrellas when we had a shower of rain.

Ulemper: There wasn't anything that we didn't like.

Fordeler: They accomodated us in a room for persons with disabilities for my husband’s condition we appreciated very much. All the staff are very nice. Laura and Javier were especially helpful.

Ulemper: The electrical outlet to charge US phones was not working properly. We used the european outlet with a changer.

Fordeler: Hotel is excellent- rooms are unique and spacious. Food is very very good

Fordeler: Great hotel with high quality rooms and well trained staff. Very personal service throughout our stay and particularly good breakfast service with waiters serving you at your table. Excellent location for central Madrid.

Fordeler: perfect hotel. excellent staff. great location. we were upgraded to a suite which was great

Ulemper: all good

Fordeler: Very convenient location. Very friendly and helpful staff.

Ulemper: We booked two nights at this property. The room we got at first night was very different than the one showing on the picture. We sent email to hotel and following up to request a room matching the booking description in front desk. At the second night we got a room which was much better.

Fordeler: The location is super central and I love how lively the neighborhood is. We stayed in Madrid for 3 days and didn't need a taxi to get around at all. Everything is within a walking distance. The staff is very friendly and helpful. I love the window door and the cute balcony which faces the street side.

Ulemper: The Deluxe Room is on the small side. There was some construction work going on next to the hotel during our stay which was slightly unpleasant but I can't blame the hotel for that.

Fordeler: Amazing location, very good service.

Ulemper: A bit pricey but perhaps not unreasonable given the location.

Fordeler: great staff , great location and great food

Ulemper: the curtains in the rooma have an opening at the top letting the light in during night for some people might be ok but i like it pitch black when i sleep

Fordeler: The location was great!! The beds so comfortable, with a choice of pillows. The guest relations person was very helpful with making reservations for the spa and tickets to a Flamingo show. It’s close to many taps bars sns restaurants. Would definitely recommend!

Fordeler: The location was excellent. The drink upon checkin is a nice touch. The staff were friendly. I extended one night and they let me stay in the same room at the same price

Ulemper: Our room had electrical failures. The phone didn't work. The air conditioning didn't work well. It is controlled from a master room and not inside the room itself. It was not a bad experience but this is not even close to a five star hotel.

Fordeler: Location is awesome

Ulemper: Definitely not a five star hotel. Air didn't work. There were electrical problems.

Fordeler: location and service were excellent

Ulemper: The AC didn't work properly, couldn't get cool enough. they offered to switch the room but we were unpacked already and only staying a day and a half longer so it would've been too much trouble to move

Ulemper: Breakfast is nice but too fancy and to expensive. Chipper hotels include better breakfast. Renovations works were made during noon time (siesta)

Fordeler: The staff was very curteous. The check out was very fast. It was a pleasure staying in your hotel. Full marks.

Ulemper: No negatives what so ever

Fordeler: Location is great.

Ulemper: Furniture is old.

Fordeler: All staff were very friendly and helpful !!! Everything was very clean. More than enough towels and products in the bathroom. Very comfortable beds and pillows. Very close to the metro.

Ulemper: We had a deluxe triple room - we expected 3 full beds but actually this was just a double room with an extra bed and therefore on the small side for 3 people - there was no bathrobe / slippers for the 3rd person. We had 1 window with lookout on an inner wall, too bad for a 5 * hotel that not all rooms have a normal (street/garden) view. Water and coffee in the room to pay - this should be free given the prices of the hotel....

Fordeler: Friendly helpful staff

Ulemper: Carpets

Fordeler: Excellent staff. Good breakfast buffet.

Ulemper: We could hear people talking in the hallway and adjacent rooms. Room card/key didnt work too well in the elevator. Noticed several people having this same problem.

Fordeler: The great bathroom and the food

Fordeler: Staff was wonderful and many restaurants within walking distance. Close to Metro. Extremely comfortable bed with lots of pillows.

Ulemper: Not 5 star level. Room was 80 degrees at check-in-AC inadequate. No free water in the room, only 2 nespresso pods (1 was decaf) with one cream. Only 1 robe. Astronomical prices for minibar and laundry. Carpet in our room was quite stained.

Fordeler: We completely enjoyed our stay at the Hesperia Madrid. The staff is incredible. They are so helpful and kind. The hotel is a small boutique hotel above the hetic area around the Prado, so it is a bit more quiet. There is a 4 star restaurant in the hotel. We had a beautiful room on a high floor with lots of light and a lovely marble bath. I would definitely stay there again!

Ulemper: Nothing I didn't like

Fordeler: I loved all the extras I could put on my cereal. I loved the pianist playing for us at breakfast. Most of the staff were friendly.

Ulemper: I know this is a business district but I wish there was more to see other than office blocks. Not the Hyatt’s fault though.

Fordeler: Beautiful smell welcomes you when entering the hotel, Very friendly staff, helpful in every way you can imagine, prompt service from check in to check out. One of the best hotels I’ve stayed in in 2019.

Fordeler: Service, great room and bath, good location to walk

Fordeler: Location. Bar and ambience is the best

Fordeler: Location

Ulemper: The lobby and the lounge

Fordeler: Nothing

Ulemper: Every thing

Fordeler: The location was excellent and the service was impeccable.

Fordeler: Bed and bedding, decor or rooms and hotel

Ulemper: View was not to the park but then again being in the city there are lots of building that are hard to avoid.

Fordeler: Location and service

Ulemper: The interior of the room, basic old style.. although the lobby and the restaurants have good taste of interior

Fordeler: Restaurant is so nice. And location

Fordeler: Style

Ulemper: Shower mixer

Ulemper: Busstransport svært sent.

Fordeler: Flott hotell å bo i nærheten av flyplassen. Praktisk for å fly ut til turen hjem. Har et flott basseng som vår datter elsket. De ansatte var svært hyggelige. Super clean.

Fordeler: Very well-equipped

Ulemper: Hotel shuttle bus' seats are limited, guests needed to wait in line ahead of time in order to secure seats.

Fordeler: Spacious rooms, clean and staff was great. Shuttle service to airport and mall was adequate.

Ulemper: Twin beds are too closed to each other. when you ask for twin beds is because you don't want to sleep too close to your room mate. Hotel is too far from everything, so it's only recommended for short stay when flying out.

Fordeler: Clean place

Ulemper: Zero hospitality

Fordeler: Incredibly soft beds, quiet rooms and helpful staff.

Ulemper: I liked everything

Fordeler: the place seemed a little run down from the last time that I stayed in 2017

Ulemper: the place looked a little run down from the last time that I stayed there

Fordeler: Convenient for catch a early flight as there is free shuttle bus service.

Fordeler: location

Ulemper: to big and unpersonal

Fordeler: Great hotel, good staff and above all comfy bed and VG value for money, however, the location is not good as one cannot walk to anyplace and one has to catch a bus to the metro.

Ulemper: The location is a bit tricky, between two metros and not possible to walk as it is on the highway.

Fordeler: Room size. Comfortable bed.

Fordeler: The beds were very comfortable. The facility was clean and quiet. It's location worked for us. We arrived at midnight and there is a shuttle to the hotel 24 hours so it was perfect.

Ulemper: Nothing I could think of.

Fordeler: The Main restaurant was fantastic. We enjoyed our meals very much indeed, the food memorable and whist expensive worth every Euro. I’d put up with the rest of it just to come back for another meal.

Ulemper: The facility is tired, the rooms spacious but still left lacking. The aircon in the room was noisy and our nights accomodation not so good. Actually we both thought the public areas needed more ventilation. Having stayed at other hotels in the chain I felt a little let down by this one, and it wasn’t cheap.

Fordeler: Good value for the price. Very clean and comfortable.

Fordeler: Beste beliggenhet og stille

Ulemper: Ingen basseng

Fordeler: Heisen deres er så unik! Veldig rent, fantastisk beliggenhet for pengene. De ansatte var veldig hyggelige og hjelpsomme

Fordeler: Beliggenhet, vakker og godt vedlikeholdt bygning, god renhold og godt personal

Ulemper: Til den prisen kunne jeg ønsket at frokost var inkludert i prisen.

Fordeler: very good

Fordeler: Location was excellent - quite and away from hustle bustle of Madrid, but close to major sites.

Ulemper: Black/Gray decor and plastic plants.

Fordeler: Superb location. Many cafes & shops nearby. Hotel staff v helpful. Super experience, but rather pricy.

Ulemper: Rather pricy. And, if it was possible, always good to have a pool. But in town centre location not always possible.

Fordeler: Great location Nice rooms

Fordeler: Location, comfort and quality of rooms. The reception staff were exceptional. Smart, courteous and extremely obliging and helpful They deserve praise from the management. The public areas were roomy and comfortable, loved the 'garden' atrium. I would stay there again and recommend this hotel without reservation.

Ulemper: Absolutely nothing. You have got it right. Nothing was too much trouble.

Fordeler: The room was big and very clean. The lobby was pretty and outside tables were lovely. You cannot beat this location! Don’t hesitate to book

Ulemper: Nothing!

Fordeler: Good location n service quality

Ulemper: None

Fordeler: Perfekt beliggenhet, meget rent å ryddig overalt, professionell service! Valuta for pengene!! Hit kommer vi igjen!

Ulemper: Litt bråk fra gaten

Fordeler: Location, spotless clean, good breakfast

Ulemper: Almost nothing!

Fordeler: Everything

Ulemper: A little bit expensive

Fordeler: Great location! We could walk anywhere. Next street over is Chinatown... on the other side you have a tourist plaza. Lots to do, a club across the hotel, several restaurants downstairs. We will definitey stay here again. Traffic is so bad in London that we ended up walking everywhere! We loved the decor too considering it was classy/cool/hip versus dated and traditional. Bathroom was small but very clean.

Ulemper: Getting an Uber was hard because a car can't pull up to the property so we had to walk several blocks with our luggage in the rain.. just inconvenient but at the same time location is amazing.

Fordeler: Beliggenhet, renslighet, flott utsikt, særlig fra restauranten på taket. Alt i alt, og mitt opphold var flott.

Fordeler: De ansatte var svært vennlige og hjelpsomme.

Fordeler: Very comfortable and well serviced Coffee, tea and water in room a bonus Staff were excellent in every aspect Roof top bar was stunning

Ulemper: Disappointing restaurant menu - such a shame Pool is a plunge pool but fine if you know that

Fordeler: I travel to Madrid quite a lot for business purpose and I always stay at the Dear hotel. The location is perfect, even though, it is on busy Gran via street, the rooms are quiet. Essentially, I liked everything out there, i.e. the reception staff, awesome breakfast on 14th floor and outstanding rooftop swimming pool with magnificent city centre views. I can highly recommend that one !

Ulemper: I cannot say one single thing that I did not like.

Fordeler: Location - Roof top bar - outstanding staff

Fordeler: God mat,sentralt,reint og ryddig,kjekk betjening

Fordeler: Always try to stay here

Fordeler: Very nice and uncomplicated hotel, very friendly staff and nice breakfast

Fordeler: Everything was super nice

Fordeler: Kunde servicen var helt topp. Nesten alle kunne snakke perfekt engelsk og utsikten fra hotellet var bare helt syk! Vi ble bare på selve hotellet 80% av tiden vi var der i 7 netter!

Ulemper: Vi ble «forstyrret» en del ganger. Opplever ganske ofte at vaske damene ofte bare komme inn uten å sette en lapp ute om å bli vaska. Noen ganger 2-3 ganger bare komme inn mens vi ligger i senga. Vaske damene er veldig flinke til å spørre om å vaske rommene, men de «vasker» nesten ikke. Rydde opp sengen og nytt håndkle og ta med søppel. Det var helt syk hvor mye støv det var, tørka ikke et eneste gang når vi va der i syv netter! Det var bare støv som samla seg på hyllene og nattbord/tlf. Skifta ikke senge tøy, støvsugde ikke romme heller. Ellers så er de som jobber der kjempe hyggelig!

Fordeler: Location and roof terrace

Ulemper: All good

Fordeler: Location, staff, rooms, amenities, roof top pool! Every little detail was perfect. A really pleasant stay and highly recommended for any and all groups. Something for everyone and great value for money.

Ulemper: Nil

Fordeler: Staff, clean rooms, location

Ulemper: No gym, loud in the nighttime because of the gran via

Fordeler: Right in the centre of Madrid with a tube stop opposite so was really easy to get to/from the airport. We walked everywhere as the hotel was so central - we got to see a lot of Madrid this way. We had one of the hotels more basic rooms and we thought it was perfect for us. It’s on a main road but you could barely hear any noise inside. For this reason I probably wouldn’t recommend upgrading to one of the balcony rooms. Bed was really comfortable - staff really helpful. Would recommend this hotel to friends and family.

Ulemper: Nothing.

Fordeler: - This hotel is perfectly located, close to everything and a short walk to the Metro if needed. - Breakfast was great, lots of selection and the restaurant is very pretty. - rooms are a good size for a city hotel

Ulemper: The cleaner came very late in the day so we missed a proper clean of our room.

Fordeler: Loved the deck and jacuzzi and central location. Staff were amazing - helpful when our air con developed an error and for my birthday left a lovely banner and cake.

Ulemper: I just wish the jacuzzi was slightly warmer as the sun doesn’t hit deck much in September and it could get a bit chilly.

Fordeler: Central location so you can walk everywhere. Lovely decor, staff very friendly, rooftop bar was great!

Ulemper: Pool very small but does the job for a quick dip

Fordeler: Central location. Short walk to museums and restaurants. Safe area. Comfortable room and bed. Friendly and helpful staff. Would recommend.

Fordeler: We were there on our honeymoon and they left us champagne and treats and a sign that said Mr. & Mrs. Smith with a cute note. Like literally made our days and the location was perfect for walking around everywhere especially because we were only there for a day! Had I known how amazing this hotel was, I wish I would've booked two nights. Will definitely be recommending Madrid and this hotel to my fellow Canadians/ travelers.

Fordeler: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.

Ulemper: Restaurant closed during middle of day. Rooftop lounge closed during my stay.

Fordeler: Location, Design, Bar Staff, Bathrooms, Room Size

Ulemper: Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.

Fordeler: Lovely pillows & comfy bed & fabulous towels. Lovely bathroom,Very clean.

Ulemper: The rooms were quite dark-better lighting certainly needed: this made our stay a little uncomfortable. There was little draw space.

Fordeler: - Service way above my expectations: I was traveling with our kid who just had her 10th birthday, the staff made her arrival unforgettable. Team, you were awesome! - Despite looking on a main street, our room was very quiet - Location is ideal, in a 15 min walk radius you'll find enough to fill many days of exploration

Ulemper: Absolutely nothing I didn't like. Only two observations for fellow travelers: - the pool opens at 11 am only (so do not plan morning swims) - our room did not have shades (or I was too dumb to find them), so you'll wake with sunlight Both observations are no judgement, just how things are (for some important to know, for others irrelevant)

Fordeler: The staff was amazing and so accommodating. We were welcomed and given a very nice room. The bathroom was not clean. Moldy tiles and not inviting. The manager on staff once I pointed it out he had the room cleaned and removed all the mold from the shower area. Jose was so wonderful and handled it with such grace. Invited our group top have a cocktail on him. Over all great stay. Wish we were able to use the roof top area more, and at night. It was closed for the winter, event thought it was 23* (80) would of loved to have a drink at night with our friends.

Fordeler: great location, spacious room, lovely balcony, very helpful staff,especially in the reception,mainly Anthony and Ana great customer service.Very obliging. Mentioned that a kettle would handy in our room,but wasn't expecting one and was pleasantly surprised to find a kettle,cups etc put in our room. Anthony was great in booking some tickets for us.

Ulemper: Would of been good if hotel dining room had been open for dinner,so we didn't have to go elsewhere Clan Cavel was ok but mainly had Tapas menu. Also I know its not the height of summer, but having the rooftop bar up and running also would of added to our stay as it 26/27c days, just to relax after your day sightseeing

Fordeler: The pool is great for a quick dip when it gets very hot. The breakfast is very good and the staff are very friendly and attentive. The room was comfortable and the bathroom had two sinks!

Fordeler: Free shutle transportation. Excellet bathroom.

Ulemper: Swiming pool opening hours.

Fordeler: Stor romslig rom og seng

Ulemper: Frokost var ikke min smak

Fordeler: The Ubication

Fordeler: We got stuck in Madrid because of a missed flight. We randomly selected this hotel and COULD NOT be happier. They ended up upgrading our room for free. The suit was amazing, with a bathroom that rivaled many $600+ rooms we have stayed in. The neighborhood is VERY SAFE and nice to walk around. 10 min. walk from an old castle. The food was really good, with the best cheesecake I've had.

Ulemper: The driver for the shuttle bus acted like he was the Knight bus in Harry Potter. I thought we might go onto two wheels on some of the roundabouts.

Ulemper: My flight to Madrid was cancelled, so I was unable to stay at the hotel, and Maydrit refused to give me a refund for the room.

Fordeler: Got to the motel in the late evening. Staff at reception were rude. We stood there exhausted from our flight while the two check in people had a conversation. We felt every unwelcome. Then we went to the restaurant and the menu was very limited and not in English. The waiter couldn’t understand what drinks we wanted. The food was cold when we finally received it.

Ulemper: Clean room

Fordeler: Spacious room and bathroom with shower and bath tub.prompt checkin cosy warm room

Ulemper: Scrambled eggs at breakfast have to be worst ever and the bread seemed to be yesterdays it wasn't fresh but overall for hotel breakfast was ok

Fordeler: Very nice and modern room. Great breakfast buffet. Close to the airport with a free shuttle and metro

Fordeler: Perfect location for walking to Vodafone campus. Modern, comfortable, clean hotel. Good breakfast and dinner options. Basic gym but ok. Excellent rooms. Restaurant service a bit slow on busy nights and no answer from room service when restaurant is busy.

Ulemper: Restaurant service and room service. Local area is far from city center but has a few good local restaurant options.

Fordeler: Large rooms and large bathroom, comfortable bed, very clean, close to airport, restaurant downstairs & airport shuttle very convenient,

Ulemper: One of the members of the staff was very sour and curt. She was very nice to white people. I’m a person of colour.

Fordeler: Amazing location! Very good food at the restaurant! Clean and comfortable! I totally recommend it!

Fordeler: Ekstra gode senger. Stort og konfortabelt rom. Nytt og "fresht".Ideell beliggenhet i forhold til flyplassen

Ulemper: Det virket som om betjeningen var stresset og hadde alt for mye å gjøre til middagen om kvelden. Litt høye priser men god mat.Det ble brukt rengjøringsmidler som luktet alt for sterkt/ for mye parfyme på gulvene og rengjøring av rommene- ikke gunstig mht allergi.

Fordeler: The atmosphere is wonderful. The rooms are very nice and the employees are very helpful. Really enjoyed staying here.

Fordeler: Went for two night three day break. Staff were helpful and polite. The hotel is quirky In a great part of the city close to everything with amazing restaurants nearby. Good bar and outside patio. Sweets in reception

Ulemper: Nothing

Fordeler: Location

Ulemper: Safety box malfunction

Fordeler: - The location - the staff was helpful - Clean room

Fordeler: Location,lobby bar

Ulemper: Room r small

Fordeler: The hotel is very well situated within walking distance to all sites. The room was clean and we didn‘t hear any outside noise. The breakfast buffet is huge and delicious.

Fordeler: The location was excellent!

Ulemper: The ladies that check you in are not the nicest, as a matter of fact borderline rude! However, the gentleman that help you with luggage are extremely helpful, ready to assist and give you suggestions of places to eat.

Fordeler: Excellent breakfast and friendly staff

Ulemper: Bathroom sink was way too low

Fordeler: Good breakfast with a lot a different choices, cozy bed, location

Ulemper: Everything a bit worn down/ aged

Fordeler: Fabulous location and very helpful staff

Ulemper: Would have been nice to a welcoming drink in room.

Fordeler: Only location

Ulemper: They try to give you the smallest rooms. Way to some rooms are crazy you have to changes 2 elevators and go through long corridor even though they have better ones available. Staff is rude and does not help out