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Every thing about this hotel was perfect; service, design, cleanness, amenities ( indoor and outdoor swimming pools,gym,steam room) the room is perfect with amazing views. Professional and very friendly stuff. Thank you!! Mrs Bagum at the reception. None
Staff friendly , concierge service giving good guidance ,room service excellent , reception very good .i would love to visit it again. Breakfast can be better
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
our room view
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
It's Location. Air Conditions.
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
One of the best None
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Utsikten fra mitt rom I 14.etasje var fantastisk. (Jeg kunne imidlertid risikert å havne I 7.etasje til samme pris, da hadde utsikten vært tilnærmet null. - Frokosten var elendig. - Irriterende romsevice ved rek på døren med ansatte som kom med sure epler m/kniv og gaffel, 2 innpakkete tørkede aprikoser. Slikt har intet med service å gjøre, men oppleves mer som irriterende "tigging",
Hotel staff were very friendly Food from room service was very bad.Did not taste fresh at all. wi fi should be free.
The booking was not known to the hotel staff.
Room Service was excellent and the location is perfect
The hotel was in a great location. Food was wonderful. The staff were friendly; however, the staff in the Izmir Hilton were friendlier. The room and hallways smelled of smoke despite the no smoking signs.
The size of the room. The view and the pool The hotel is old needs renovation
We liked the closeness to the centre of Istanbul Old televisions in use. I stayed at Holiday Inn for my first night. Accommodation far superior.
the sea view was perfect also the restaurants was very much clean and beatiful I did not like the room , they gave me garden room in the mezzaneen floor ,the last thing I was expecting to stay in mezzaneen floor at hilton , it was very deficult to change the room , that is why I advise every body likes to have sea veiw to ask that before reach to the hotel , also there were no hot water in the bath room and air conditioning was not working propeply
10mins walk to Taksim square, good facilities, quite and classy Some staff were not as welcoming or friendly as you would expect in a 5 star hotel
Very nice hotel, great view for the fireworks, very friendly staff, convenient for the conference center located just beside
Best Location, very near from Taksim Street , vary nice rooms and all the staff speak good english. Simply i had very good time. i can not remember any thin bad about Hilton istanbul.
comfort and quiet of my room Breakfast too expensive for those who eat lightly.
location is the best.
The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location. My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.
It was my 3rd stay at Point Barbaros. no doubt - my favourite hotel in Istanbul which I visit 7-8 times a year. Everything was just perfect as usual from the very first minute till the last one. We were very sorry to leave.
The hotel met my highest expectations for comfort, luxury and personal service. It was a little out of the way and very pricey, but worth it as a business class hotel. The main breakfast room on the 18th floor was crowded and service was slow. However, the VIP breakfast room (with fewer options) on the 11th floor was almost empty and service was great.
Nice hotel with beautiful view on Bosfurus South Bridge at breakfast. Clean and confortable rooms. Hotel services are not at level of this 5 stars hotel. Not all staff speaks English and one that loundry service "forgot" to pick up laundry bag.
Location, decoration and friendly staff Just the price is rather high comparing to the same kind of hotels with the same facilities
It is a quite place. The hotel did not have available any disinfectant that I needed for a small size wound, I asked for a farmacy service but they were unable to provide it. A friend of mine left at the reception a button belonging to my jacket providing my name and asking to deliver it to me. The staff never informed me neither delivered it to my room, besides when I asked a few times where was my button they claimed that it was never given to them. Clearly they did not care and threw it away. I consider all this an extremely poor behavior particularly in an hotel that claims 5 stars.
Free wireless internet and breakfast. The glass wall in the shower room was too small. I had to scoot myself on the shower side, or else the bathroom would be all wet.
close to the business district prices, and staff attitudes
Rooms are ok I had to change my room because the bathroom was full of water after a single bath, they made me wait for a long time like that
good breakfast only. Old hotel, old furniture, rooms not clean well, you can find better hotels with the same rate.
The room was good and clean and well appointed. Spa was brilliant. Breakfast very good.overall a very good stay. The roof bar was shut renovations and the oher bar seemed to lack choice. But minor point as otherwise excellent stay.
Breakfast was great, but thats about the only good thing i can say. Wifi was way too unstable. Had to visit the common room in front of the elevator to get connected. Smoking from next room was passed onto our room making our stay painful. Staff didn't even ask whether we were smokers or not
good breakfast poor sanitation of the pool
Our room was definitelly looking "tired",maybe some rooms have been refurbished and we were unlucky.
Hotel in very nice place - middle of the city, metrobus (speed city bus) in 100 meter to hotel. Professional staff.
Cleaness decoration The staff are not educated to deal with the good maner
Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions
Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.
My first and last time at this hotel It was more than 22 degrees and the hotel had turned the aircon off. I woke up 4am to explain this to the hotel staff but the best they could do was to send me a fan! For Euro 200 / night you get a fan!
I could relax after a long working day & the view from the high floors is good. I arrived in the afternoon & I have a business meeting next day in the morning & I need a laundry which was closed at 5 pm. So please for the foreginers this service has to be till night.
This hotel was a disgrace to the Sheraton Name. The bathroom was old and dirty with black in the grout and the shower was a trickle, This hotel operates under the licence of Sheraton name but the standard is poor and very outdated. Terrible value for money.
Hotel do not has shiraton standards
The staff were extremely courteous. Smiles and positive attitudes all over the place. They were genuinely interested in helping make our stay an enjoyable one and they were successful. They gracefully answered all our questions about attractions. Breakfast buffet is good. View from our room was pretty. The hotel shuttle service to and from downtown Istanbul is a major plus. Elaborate spa options. The location. The hotel shuttle compensates for that in a major way.
Fitness, swimming pool I booked this hotel for 515 euro at your website. When I checked out, I had to pay 548. Although I had my booking confirmation, the hotel did not accept the rate that I had booked the room for at Booking. So either Booking did something wrong or the hotel. Anyhow, I don't think I will use your website soon again.
yes sure. Rooms were like a palace. Very very big and comfortable
The room was beautifully decorated and we had a great view from the 20th floor I realize we were in Turkey and that everyone shouldn't have to speak English but we found it difficult to communicate with staff at times since their English was quite limited. Overall though, the staff wer quite firendly and helpful.
This is not sheraton!!! Check in is at 14, i waited for 1 h till my room will be cleaned. I was told the room was not payed, even i payed everything. I think, they wanted double pay. Coca cola 0.33 - 5.5 euro
the staff was very nice and helpful staff didnt know most of the queries i had. And the back offcie staff doesnt speak english e.g. techinicians. also the prices of food and beverages are to much. e.g. 12 YTL for a coka cola and a coffee. the swimmingpool was very basic and not wel maintained. all windows in the whole hotel needs cleaning and details of the hotel must be taken care of as well.