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Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions
Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.
Cleaness decoration The staff are not educated to deal with the good maner
Staff friendly , concierge service giving good guidance ,room service excellent , reception very good .i would love to visit it again. Breakfast can be better
Every thing about this hotel was perfect; service, design, cleanness, amenities ( indoor and outdoor swimming pools,gym,steam room) the room is perfect with amazing views. Professional and very friendly stuff. Thank you!! Mrs Bagum at the reception. None
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
One of the best None
our room view
It's Location. Air Conditions.
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
Room Service was excellent and the location is perfect
The booking was not known to the hotel staff.
Hotel staff were very friendly Food from room service was very bad.Did not taste fresh at all. wi fi should be free.
comfort and quiet of my room Breakfast too expensive for those who eat lightly.
We liked the closeness to the centre of Istanbul Old televisions in use. I stayed at Holiday Inn for my first night. Accommodation far superior.
Best Location, very near from Taksim Street , vary nice rooms and all the staff speak good english. Simply i had very good time. i can not remember any thin bad about Hilton istanbul.
10mins walk to Taksim square, good facilities, quite and classy Some staff were not as welcoming or friendly as you would expect in a 5 star hotel
The hotel was in a great location. Food was wonderful. The staff were friendly; however, the staff in the Izmir Hilton were friendlier. The room and hallways smelled of smoke despite the no smoking signs.
The size of the room. The view and the pool The hotel is old needs renovation
Very nice hotel, great view for the fireworks, very friendly staff, convenient for the conference center located just beside
the sea view was perfect also the restaurants was very much clean and beatiful I did not like the room , they gave me garden room in the mezzaneen floor ,the last thing I was expecting to stay in mezzaneen floor at hilton , it was very deficult to change the room , that is why I advise every body likes to have sea veiw to ask that before reach to the hotel , also there were no hot water in the bath room and air conditioning was not working propeply
Utsikten fra mitt rom I 14.etasje var fantastisk. (Jeg kunne imidlertid risikert å havne I 7.etasje til samme pris, da hadde utsikten vært tilnærmet null. - Frokosten var elendig. - Irriterende romsevice ved rek på døren med ansatte som kom med sure epler m/kniv og gaffel, 2 innpakkete tørkede aprikoser. Slikt har intet med service å gjøre, men oppleves mer som irriterende "tigging",