Istanbul Hoteller

Fordeler: Beautiful buildings and public sapces, well appointed rooms and finishing touches (welcome nibblies, nice toileteries etc.). Staff exteremly welcoming and engaged in providing an exceptional experience.

Ulemper: The property was al;most too big to navigate! I may have missed it, but a little 'map' of the property somewhere in materials describing the amenties (almost too many to recount!) would have been helpful for a first time vistor on a very short stay

Fordeler: 1- Location is prime 2- public areas great 3- staff friendly

Ulemper: 1- rooms are dirty and no Mantanance 2- room cleaning service is poor 3- if you don't book from there website then you get the worst room thy have. 4- I was waking up on the police announcements every morning. 5- food is not worth it.

Fordeler: View Restaurant

Fordeler: Staff was great, in particular, Malike. Can't wait to go back.

Fordeler: Se Restaurant

Fordeler: It was an amazing stay. Superb attention to detail, breakfast was amazing.

Fordeler: Staff very helpfull

Ulemper: Everything perfect

Fordeler: Det var et fantastisk opphold. Fantastisk oppmerksomhet til detaljer, frokosten var fantastisk.

Fordeler: The Spa was good but not excellent.

Ulemper: Dirty carpets and bedding. No electric points for charging mobiles by the bed. Noisy A/C

Fordeler: Our hotel was large and spacious with nice view and one of the best bathrooms I have seen in a hotel yet... Completely recommend.

Fordeler: Very nice spread for breakfast and lunch.

Ulemper: I stayed at the Grand Hyatt Istanbul for business. Upon arriving at the hotel, I learned that the hotel had incorrectly booked my reservation for two extra days at the business rate (I had booked 2 days at a lower rate, as I would be staying for leisure and did not want to pay the higher rate paid by my employer). Rather than fixing this, I was told to deal with it with my agency, even though I had a copy of the email confirming the length of my stay. For a 5-star hotel, this is an okay option--nothing special compared to others in the city. Most of their hotel staff are nice, but many (especially reservation and reception staff) are fairly complacent and could use a refresher on etiquette and courtesy.

Fordeler: Everything was class act. Staff, luggage storage, room, cleanliness. Gym

Fordeler: Location, Services , Landscape, hospitality, Gym , rooms, food

Fordeler: We likes the location as it was close to most major attractions in old Istanbul. The location was a bit worrisome when we got there but we felt completely safe. Breakfast at the hotel had a nice variety of food. Across the street was a great street full of reataurants with everyone competing for your business, a wonderful chaos.

Fordeler: Property, Customer service and amazing beds and pillows

Ulemper: A little bit too far from main tourists attractions

Fordeler: Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!!

Ulemper: They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.

Fordeler: Nothing

Ulemper: Everything

Fordeler: Cleaness decoration

Ulemper: The staff are not educated to deal with the good maner

Fordeler: Creative and practical design , view of the Bosporus, good breakfast, excellent location , attentive and helpful staff .

Fordeler: Location is 10 minutes walk from downtown. Clean and Okay view.

Ulemper: I did not like the fact that I got stolen (Laptop value over $700)! But I was shocked from the response of the management team in the hotel! I was treated with cold faces and they questioned my own integrity. I ended up trying to defend myself for some reason!! They did not offer any help, I was put on the side and was given least priority. They did not seem even surprised. I think it is not the first time there. Unfortunately I could not call the police because it was my last night. My advice if you go there .... do not leave anything valuable.

Fordeler: The staff is very friendly , the location is excellent .