Buenos Aires Hoteller

The Staff, very helpful Our recent booking, we booked a double room with a double bed and recieved a room with single beds. Not happy about this.

Central location close to the main touristic attractions. Friendly and hlepfull staff. Rooms not really big, but sufficient for a short stay.

The position In general the hotel needs re-decoration but is adequate for business purposes if a central location is required.

Loaction of the hotel The breakfast buffet was the wost organised I have ever experienced. The last day I had to go outside to get breakfast. The table were not cleaned after people left resulting in insufficient places. The food was not replenished in time and the staff clearly misses supervision. Horrible !

Their, breakfast was very good for the money. The staff was friendly and helpful. The hotel was well situated from where you were able to walk all the turist sites as well as shopping. The airport pick up worked extremely well, we liked it. The rooms are small. If you have luggage more than carry ons you have difficult time in moving in the room.

It is very clean, comfortable, and the location is great. The only staff that speaks English is the front desk, so if you want room service, laundry, or anything fixed by maintenance, you have to call the front desk and hope they aren't busy.

The central location and the helpful staff at the reception desk.

Convenience to shopping sighseeing restaurants, easily accessible to airport by taxi, helpful, courteous staff. Regency rooms were shabby, we were lucky to receive an upgrade which was excellent & above comments did not apply

The hotel was central in the city and this made sightseeing very easy The security was a constant worry. One of our friends had her camera bag snatched away and stolen in the reception area!

Although overloaded by 3 ongoing conferences and crowds moving in and out of the hotel, the staff at reception was extremely kind and attentive. spa annd pool with outstanding views is worth a try. Service overall was very good. I stayed two nights, the first night I was assigned an old room with an old carpet, full of stains, extremely poor lighting, a bathtub with cracks and holes, a partly rotten cabinet. I thought of leaving the hotel. I spoke to the reception manager and for the second night I was moved to a room that was, simply, perfect. Make sure you request a renovated room! Anyway, why do they keep such old and unclean rooms?

lovely property, some of your staff (like bell boy) were friendly and nice. The timber etc was good. lovely property, but it needs desparate repair and upgrade. And your breakfast bar manager was unable to provide Soy Milk (for example). The bar closed 2 hours ahead of time. The room given earlier was too noisy. etc etc.

The beds are old

The best thing about the hotel is its location, close to shopping and restaurants. Inattentive reception staff, poor elevator service

The only thing I can say is, it's centeraly located nothing else was intresting. well, this is not a 4 star, if I wanna rate it, I would say 2.5, it is a old building which you can hear people in aisle and from other rooms, staff can't speak english or they dont want to (which is not acceptable) and I dont know why they employed them! I asked to clean my room but it didnt happen(they forgot), and the rate they charged was different from what I booked.

the location is very good They gave us a very small and noisy room compared with the rest of the rooms that had the same prize. The staff were not very helpful, I asked them for a hairdresser and they couldnt direct me to one, I also had an emergency and need batteries and they couldnt help me either. They told us when we arrived that breakfast was included and then when we were leaving they charged us for it. In the reservation the breakfast wasnt included but since the receptionist mentioned it, we just believed her and then paid an enormus amount of money for it. There is no iron on the rooms, so you have to pay to get your clothes ironed.

Hotel staff were helpful and lent me cash as I was having withdrawing cash problem Wifi terrible pool and spa available

good location and big room.

location aircondition badly functioning - can not open window wide enough to ventilate. - matress was awful, felt like waterbed, when ever the other person moved, you moved too.