The location and the kindness of the staff. Room are very small. Hotel is very expensive.
great service temperature control in gym was dysfunctional
Everything about this hotel was amazing. We loved the location, the luxury and the care and attention the staff gave us. The decoration and design was very welcoming. And the bikes the hotel provides for free are great to take along the river.
The quietness and comfortable beds...the friendly and helpful staff!
the place, the decoration, the people , the services, the bar They shoud be more careful because they gave me a late check-out till 2 pm and when i arrive at 12h30 I found my luggage at the lobby.This is ultrageous. I understand that late check-out is a courtesy and i cant complain. But's better not to assure guests of one thing you later will not deliver ...
Staff were very friendly and efficient--location excellent and "honesty" bar was a nice friendly touch.
Charming old hotel with very experienced staff. Only breakfast was very expensive.
Location is perfectly central - 100meters from the Seine opposite the Louvre. Hotel is compact and upstairs corridors only fit one person at a time but is the most unique, quirky and original design I have ever seen (You must see to believe!). The room was small but amazing and I believe every room is decorated differently. I would recommend anyone to stay here and when they do - book the private plunge pool and steam room for yourself for an hour in the morning. Take time to sit in the bar drawing room to sip a drink 100 years back in time. Staff were very friendly and practically ran my life for 2 days with all the questions they answered for me!
The special atmosfear of the hotel
extremely friendly staff - small, but cosy room - nice and tasteful furniture private pool in the cellar was a bit strange (resembling a dungeon) but in some way also funny and romantic
i liked a lot the people working there , very nice and friendly some of the rooms were not well lit , hence it was uncomfortable for packing and reading also the safe gave me a lot of trouble it wasnt working properly lift too small and not enough for staff and guests
The restaurant is fantastic, and overall the hotel ambience was good. Location good too. No shower! not even a clip to hang the shower attachment on! Small bath. No mini bar. Not enough room to swing a cat in. 'Shabby chic' definitely the correct description as rooms very tired decor wise - handle even dropped off the wardrobe door. Ridiculously, outrageously overpriced!!!!!
The facility exceeded expectations as well as the staff and the room. I was fortunately upgraded, possibly because the restaurant was closed for a day due to a Fashion shoot in the hotel. I couldn't have been more pleased with everything.
Quirky idiosyncatic place with character. Excellent location. We loved it.
Unusual hotel - funky decor Swimming pool is tiny. First day and a half no hot water. Restaurant was closed
Critically understaffed probably due to so many French employees taking summer holidays. Found broken glasses left unattended around the poolside. No running hot water during my stay, but given discounted rate and very commited staff (although few in numbers) and the manager, after all satisfactory. Yet I doubt if I want to come back on special occasions and never on summer holiday season.
Beliggenheten. Bra hotell, selv om rommene er små. Men kostet likevel mer enn det smakte (220 euro pr natt). Dessuten var støyen mer plagsom enn ventet Min bestilling via booking.com, gjort ca 23. juni var ukjent for hotellet da jeg ankom. Ingen visste hvorfor.
Velig sentralt, men likevel rolig. Rent og pent og veldig hyggelig innredet og personell. Juniorsuiten ok plass. Lite, personlig og koselig. veldig sentral beliggenhet i forhold til Luxembourgparken samtlig sentralt iforhold til cafeliv og shopping. F.eks avtale med spasenter i nærheten.
Små, men meget rene og delikate rom - et utrolig hyggelig hotell å bo på. Meget vennlig betjening som snaket godt engelsk.Også meget bra beliggenhet, rett ved Odeon metro stasjon, kun få min til Luxemburgparken, Seinen, og til utallige kafeer, bistroer, brasserier og spisesteder. Flott utganspunkt for å være turist, lettvint å ta seg til alle attraksjoner i Paris. Gode muligheter for shopping. Vil definitivt bo på dette hotellet neste gang vi besøker Paris !
Ekstremt vennlige og hjelpsomme i resepsjonen
Jeg trivdes veldig godt. Hotellet ligger nær RER med hyppige avganger til flyplassen, og det går flere busslinjer rett forbi. Metro finnes ca 2 minutter unna. Hotellet er koselig, med en lun atmosfære. Det er vel det minste jeg har bodd på, og med det minste rommet jeg har leid, men det hadde alt jeg trengte. Minibar med det beste innholdet jeg har sett, og badekar det gikk an å bli godt våt i. Renhold og service var upåklagelig og betjeningen var av de mest imøtekommende jeg har opplevd. De snakket utmerket engelsk. De har den minste spisesalen en kan tenke seg, men frokosten var upåklagelig, hvor eggene kokes når og slik du selv ønsker det. Det eneste jeg kan ønske er grovt brød til frokost. Det finnes i butikkene, og bør være tilgjengelig. Hadde jeg tenkt på å spørre hadde jeg sikkert fått det også.
Meget hyggelig mottagele. Personelig service Vanskelig med heis
hyggelig betjening trangt hotellrom
Lokaliseringen og nærhet til de områdene vi liker å besøke. Lavere pris. Mer lys på rommet, spes leselys. Vil gjerne lese.
Vi likte alt, beliggenheten var utmerket, vi hadde et stort rom mot bakgården, det var komfortabelt og rolig. Shoppingmulighetene var kjempebra, mange koselige restauranter i nærheten. De fleste store severdigheter var i gangavstand. Nær Luxenburghagen som viste seg i vakker høstskrud.
Nydelig hotel, betjening som gikk virkelig var serviceminded. Privelege rommene var nyoppusset og lekkert dekorert. Fantastisk sentral beliggenhet i et herlig område.
Flott beliggenhet i forhold til kjente attraksjoner, shopping og restauranter. Lite frokostrom, men det var alltid ledig bord.
Sentral beliggenhet. Mange butikker, restauranter og metro i umiddelbar nærhet. Flere sykkelutleier i nærheten, en glimrende måte å se Paris på. Hotellet skulle reservere Taxi til oss for retur til flyplassen. Dette ble ikke gjort og skapte store problemer for oss. Vær ute i god tid, og få bekreftet bestillingen før avreise.
Beliggenheten. Noen misforståelser skyldtes kanskje uopplyste kveldsvikarer i resepsjon, men ingenting alvorlig i holdning eller stil.
Flott beliggenhet og gode senger. Resepsjonisten ved vår ankomst var svæårt lite serviceminded.
Location Old carpet in the room. Size of room.
Love the location. Hotel and facilities great. Staff very friendly.Have stayed in a number of hotels around the St Germain area over the years, and the first time at this particular hotel.We weren't disappointed at all. Definately would recommend.
Excellent location, exceptionally friendly staff, good sized rooms for a Parisian hotel. The hotel appears to fairly new and modern and importantly, clean. Nothing at all.
Sanjay was an exceptional manager/ concierge! The location was superb. The size of room was small, but Paris is renowned for this.
This is a very nice little hotel in the St. Germaine area. The location is excellent, very close to the St. Germanine metro station and surrounded by very quaint restaurants and shops. The room was comfortable when compared to other spaces I have stayed in Paris and the staff, especially Sanjay, was very helpful. I would stay here again, definitely. N/A
concierge Kristoff is great
Lovely room. Excellent location. Concierge was extremely helpful in booking restaurants etc. Staff also very friendly and helpful.
excellent staff... very friendly + helpful. great location on left bank. clean, modern decor. nice lobby with bar for meeting clients, friends etc. free internet and convenient reading lamps above bed. rooms small.
The hotel location is good right in the hearth of St Germain .Shops, restaurants and bars aplenty nearby.Very buzzy and lively area. The hotel lobby is smart and tidy but the rooms are small and cleanliness is substandard.Tired furniture and dirty walls . Broken fixtures and plenty of dust in places.
Hotel staff were very kind and supportive.
Sentral beliggenhet og god hotellstandard
Beliggenheten i et trygt nærmiljø med nærhet til butikker, restaranter og severdigheter og gode kommunikasjonsmuligheter til resten av Paris. Forbedre innredningen på rommene slik at det blir plass til bagasje.
Gjennomført i detalj. Proff betjening.Beliggenheten kan ikke bli bedre for en som vil oppleve Paris Kommer gjerne tilbake. For en som bestiller rom i god tid bør romprisen som forlanges ligge i det området hotellet samtidig tilbyr "gjester fra gaten ", men vi aksepterer at en avtale er en avtale.Booking. com bør også akseptere at deres godtgjørelse blir justert tilsvarende om hotellet justerer prisen..
The room was spacious and nicely decorated. The location is ideal since it is at a walking distance from most of the important museums and is in a very lively area where there are many shops and restaurants. The room was overheated which meant that the window needed to be kept open all night. This was due, according to the hotel staff, to the fact that that particular room had all of the heating pipes of the hotel go via that room. The breakfast is a little expensive and is not really special.
Very good location, close to Boul StG. Air conditioning was nice, but very little cooling.
great location, staff very helpful, good breakfast room needed renovating
The stay at this hotel was a very nice experience! The personnel is professional and very service-minded. The location of the hotel is excellent. Will definitely check their availability when visiting Paris again!
The location of the hotel is very central and quiet, and the staff very friendly and helpful. Although the accomodations are older (and rooms not fancy), the hotel was clean, well cared for, and comfortable. Very good value overall. The shower had no curtain or door and could have been in better repair, but overall was clean. The bed looks a bit worn (sinks down in the middle) but ended up being comfortable. Both mattresses should have had full covers on them.
very friendly and helpful staff
Great location Small room with old, out of date furnishings. Low ceilings - could not stand up completely in the "shower"
Great location.Clean and quiet.
Excellent ambience and atmosphere Bed comfort was an issue
Friendly reception when we came late in the evening. Simple but, tasty breakfast The hotel were partly under restore/construction. 2 of the days it was not possible to use the staircase to our room. The lift was so little that my wife got claustrofobia. We told about the problems to the housekeeper, and we were offered a new room. She was very solution- oriented. We travel quite a lot, and in our opinion, the beds could be a bit softer - that would be perfect.
The bed/room was very comfortable and private. It was very nice to have a variety of things to eat in the included breakfast. Location can't be beat. Staff is very polite, friendly and super accomodating. N/A
The location was convenient for shopping. Lift was small. Noise from up-stair.
We loved everything. Room was spacious, comfortable and very beautifully designed. Breakfast was absolutely great and everything was fresh. The staff was extremely friendly and helpful. We will come back with our children, they're going to love it!
The size of the room for a Paris hotel and the restaurant!!!!
The service was excellent and friendly. Everybody spoke English beautifully. Our room was larger than expected with a flat screen TV. The bathroom was modern and lovely.
A very gracious and helpful staff serve in a beautiful, peaceful setting just steps away from the bustle of Paris street life. The hotel is graciously appointed with every traveler's need considered. It is associated with a bistro next door which is notoriously hard to get reservations for. A perk for people staying in this hotel is that reservations can easily be made! I have to leave for an early flight so did not get to enjoy the lovely breakfast included in the price of all rooms.
We really enjoyed it. The room was very comfortable and the location is perfect. With the dollar/Euro exchange rate it ends up being on the expensive side for Americans. The restaurant in the hotel was obviously a hotspot and we got in as guests of the hotel, even though there was a lineup of people waiting for a table. The food was wonderful. We are quite sensitive to smoking and especially appreciated the fact that the staff quite cheerfully reseated us inside after we were first seated next to smokers outside, which apparently is where the smokers now sit because of the indoor ban on smoking. They were very gracious about it. I couldn't make the water come out of the shower head, but it wasn't a bad enough problem to go ask for help. In the suggestion box would be to leave some instruction or have the bellboy demonstrate how it works.
Hotel Le Relais Saint-Germain was in a very convenient, central location.The rooms are beautifully decorated and quiet despite the hotel's location in a busy area. The bathrooms are very modern and spotless. Both the reception staff and cleaning staff are very accommodating and do an excellent job. The very pleasant chef-owner is often on the scene, and dinner at his restaurant, Le Comptoir, is a must. I would definitely stay here again.
Room was beautiful. Bathroom wonderful and very large for Paris. Location, location! le comptoir restaurant an added bonus. Will definately look to stay here again.
Charm of hotel and convenient location, friendliness, efficiency and professionalism of staff, the absolutely best breakfasts of our trip and access to the magnificent le Compitor restaurant where we enjoyed a truly memorable dinner. The entire experience lived up to the recommendation of friends who were equally impressed by their experience at this hotel.
Staff is very friendly. Balcony, large soaking tub, small refrigerator in room. Clean, updated rooms. Spa, room service, massage offered- spa can be reserved free of charge. Convenient cafe off of lobby that offers an inexpensive, simple breakfast and drinks. Room smelled like smoke even though the hotel is non-smoking. Although the spa looks beautiful, it was heavily chlorinated and burned both of our eyes really badly- we couldn't even stay in the entire hour and didn't reserve another evening like we had planned.