Iraklio Hoteller

Fordeler: Breakfast buffet was outstanding. We've since stayed at two five-star resorts on Crete - and neither had as good a breakfast.

Fordeler: Lovely Rose wine cocktail. Amazing views. Fab food.

Ulemper: Swimming pool and outside area and upstairs restaurant used for private functions a couple of times while I was there so limited access to these great areas of the hotel.

Fordeler: Firstly, this was a long trip booked with multiple destinations across Greece and Italy over 4 weeks - the trip was for my sisters 30th Birthday. Of all hotels booked, GDM Megaron was the only one ...

Ulemper: I cannot think of one single issue we had here - everything was perfect.

Fordeler: Very friendly and helpful staff; nice modern room with a great view of the sea and port; good facilities and just a nice comfortable stay.

Ulemper: The pool on the top floor is quite small (don't expect too much); rooms a little small (but then the bed was big =).

Fordeler: Amazing Hotel close to everything with great service!!

Ulemper: Nothing at all!!

Fordeler: The Staff were so friendly and couldn't do enough for us, in fact our room was upgraded on arrival to a junior suite. The room was beautiful and so clean and there was even a telephone and ...

Ulemper: This is being very picky but the service in the Café Bar was very slow in the evening and they didn't cater much for Vegetarians so we had to go elsewhere for our evening meal.

Fordeler: The buffet breakfast and the rooftop pool were amazing!

Fordeler: + Fantastic location and excellent staff. + Rooms are spacious, but I do note that rooms with harbour views are better than those with city views. + Excellent breakfast.

Ulemper: - I booked two reservations in this hotel. My second had a city view room, which was clean, but it seems someone was smoking in it before, so it still had smoke smell (I did not complain because I ...

Fordeler: Everything, the breakfast was great the staff were amazing! We checked out early as we went to Knossos early to avoid the hordes (open 8am-8pm summer) and were unsure about return time (bus ...

Fordeler: Design and style. Also upon arrival staff welcomed us with chilled glasses of water and small traditional biscuits and cookies. A wonderful treat for those who are tired and needed a very small ...

Ulemper: Beds a little hard.

Fordeler: Located across from the ferry terminal and nearby to some nice dining. The hotel is really modern and rooms are nicely done. The bed is very comfortable. Great shower and amenities. Breakfast is a buffet with make your own orange juice and option for omelettes to be made to order. Very good breakfast.

Ulemper: We just passed through Heraklion from Chania to get to Santorini. Did not stay there long but did not seem to be a vacation hotspot. Would prefer to not make my own orange juice.

Fordeler: Loved the cookies at check in, amazing breakfast, confy bed and ammensties and modern decor. Fluffiest towels, robes and slippers! We only stayed for one night to be nearby the ferry (which we walked to)

Ulemper: The area didnt seem that safe - tons of grafitti and a few beggars, but We didnt feel threatened in any way.

Fordeler: Small rooms, but you have there everything you need to have nice holidays. Very friendly athmosphere and helpful staff. Excelent tips for the trips around.

Fordeler: I strongly recommend staying at Elpis! The hosts are extremely friendly, they advised during our stay, they told us what to see, we also got some information about the people of Crete, it is ...

Ulemper: -

Fordeler: The A/C was awesome! Kitchenette was excellent!

Ulemper: Bed was a bit squeaky and that water pressure in the shower was a bit weak, but overall we REALLLY enjoyed our stay and would 110% return!

Fordeler: George and George are the best host ever, they took the time to show us the vest places to visit. No words to describe the hospitality, it was amazing, it was 70% of our holidays.

Ulemper: ?? There isno such thing

Fordeler: The staff were excellent, a real pleasure to meet and stay with.

Fordeler: Friendliness of the staff! Convenient location to the airport, beach, and city.

Ulemper: Bed was not comfortable.

Fordeler: Enjoyed, good location, 5 minutes by foot to very nice sandy beach. Very helpful staff, owner very helpful and very nice bloke. Around so many shops and restaurants to have something to buy and to eat...

Ulemper: Aircon worked not well, but that was not a problem.

Fordeler: The owners and the staff are very kind and always there to help you with whatever you need.Everything here is with good energy! You are feeling welcomed and respected! Our family wishes all the best ...

Fordeler: Everything was so great! Stuff is extremely nice, they give you all the hospitality you need, tips four your journes and useful advices. Rooms are always clean and the atmosphere is absolutely divine!

Fordeler: Very friendly host, he always ready to help. Room has everything, that can be needed

Fordeler: Great selection of food for breakfast and dinner.

Fordeler: Very clean Warm vibe Great food Good hospitality Highly recomended

Fordeler: The beautiful junior suite with 180 degree views of the beach The resort shop staff were very helpful. The dinner and breakfast were vast and varied.

Fordeler: Beautiful beach. Friendly staff for the most part.

Ulemper: Not much to do in terms of entertainment. Too Many kids that also stay up past midnight which ruined the evening and they were aloud at the open bar area which was the only area in the evening to ...

Fordeler: Staff were very friendly and helpful. Good selection of food from the restaurant which was open. Had an ocean view room and so worth the upgrade as the views were great!

Ulemper: Entertainment catered for non English speaking guest which was disappointing as we are English and so couldn't understand most of it. Some of the facilities (restaurants etc) were closed and so ...

Fordeler: Being that they were serving a lot of people for dinner, the food and choice was good. A bit more authentic Creten food would have been great, but overall good quality. There is a nearby power ...

Ulemper: More Cretan food.

Fordeler: Excellent food, nice garden, polite staff

Ulemper: Room with sea view wasn`t as we expected. The room was very modest, but clean. Mosquitos!

Fordeler: The great bar staff and the salt pool!

Ulemper: Needs more of a local injection of food. Gyros, pita (more than 2 times a week) etc

Fordeler: Perfectly ok hotel.

Ulemper: Parking has to be payed extra and it is about 50m down the alley. I had to pay 8€, as I didn't check that it should be 'only' 6€ for the night.

Fordeler: Lots of choice for breakfast

Ulemper: No decaff coffee

Fordeler: Very good accomodation. Most confortable bed. Best view from the terrace on 5th floor. Good breakfast, fresh orange juice.

Fordeler: Lovely room, very modern and clean Perfect for a one or two nights stay in Heraklion

Fordeler: Wifi is decent compared to the wifi quality we had in Chania. The staff is super super kind and super super friendly. They are just amazing. They really want to help you and they will help you with ...

Ulemper: Beds are a bit smaller than North American standards I believe. But this is not a problem. You have a great value and great experience and great quality of service and rooms. And for any average ...

Fordeler: Staff really helpful. Room very comfortable. Bathroom shower fabulous!

Fordeler: feeling stay in my home with my family

Ulemper: nothing indeed

Fordeler: clean room, good breakfast, friendly staff

Ulemper: room was a bit small

Fordeler: Very modern Hotel in a great location and excellent breakfast.

Fordeler: Everything!

Ulemper: Our bathroom didn't have an exhaust or ventilation.

Fordeler: Veldig sentralt, lite koselig hotel

Fordeler: Veldig fin beliggenhet. Midt i sentrum, men samtidig stille og rolig sidegate. Hyggelig personale og enkel, men god frokost. Fint med eget kjøleskap og balkong. Lite, men velutstyrt rom. Ok seng. Bra...

Ulemper: Rommet har kaffemaskin til espresso, men kun 2 kaffekapsler pr dag. Dersom jeg ønsket fler, måtte jeg betale for det. Burde vært inkludert

Fordeler: Breakfast and food were amazingly different. Lots to choose from. We got an upgraded room which was very nice of the hotel to do this.

Ulemper: They did not refresh the coffee pods and complimentary water. Pillows and beds slightly hard, and sound proofing could have been better as it was a city hotel.

Fordeler: The room was spacious and the bed was very comfortable Our room had a balcony with pool and city views The staff were so helpful and very friendly

Fordeler: Pool, large room, cleanliness, bathroom jacuzzi and breakfast

Fordeler: The reception staff were hot

Ulemper: No enough sun beds

Fordeler: We are absolutely delighted with our stay at the Galaxy hotel. From the moment we arrived, the hotel staff (especially Eleni) made us feel welcome. They are all very friendly and approachable. The ...

Fordeler: breakfast was great

Ulemper: rooms small room smelled of mould wasn't money well spent

Fordeler: Excellent hotel! Breakfast was super good

Ulemper: We also stayed at another hotel closer to downtown and it was more convenient especiallly to go out at night for dinner

Fordeler: Great breakfast buffet. Very clean. Decent Wifi. Good location, if you have a car (which we did). Grocery stores and restaurants nearby. Easy to find. Close to the Ferry terminal (if you are taking a ...

Ulemper: Very small rooms. Even for European standards, their rooms are small. Great for a short stay, but definitely one does feel 'boxed in'

Fordeler: Great room with a balcony, staff were very helpful and accommodating as well. Lovely breakfast!

Ulemper: No iron in the room and when a friend tried to call me at the hotel after giving my room number, the hotel reception/ operator said their phone system did not put outside calls through to rooms...

Fordeler: Sengen var god. Veldig hyggelig og hjelpsom personale. Rask og effektiv heis. Flott basseng.

Ulemper: Frokosten kunne vært bedre, spesielt litt dårlig utvalg til glutenfrie gjester. Savnet også ett par stoler og ett lite bord på balkongen. Kunne vært flere solsenger ved bassenget.

Fordeler: Pool

Ulemper: Location if walking to centre.

Fordeler: Breakfast was great and the staff is friendly and very helpful

Ulemper: The room we had was a bit small bu that wax our only complaint

Fordeler: Delicious breakfast, every day different and based on the healthy Cretan cuisine. Fabulous views and very good recommendations for visiting nice things to see/to do on Crete. Fantastic couple (...

Ulemper: As I have a bad lower back, the bed could have been better (box spring mattress for example), but I have this problem in most hotel rooms. A separate shower was also not available, but you could use ...

Fordeler: Perfect in every way Location Room Staff And above all the owners

Fordeler: Great effort made to make us feel welcome. Flexibility about arrival time. Great views across to Heraklion.

Ulemper: A little difficult to find - probably because we used Google maps!

Fordeler: Great service. Good view.

Ulemper: Getting to the hotel was on roads that were quite dangerous. Showers were makeshift and didn't really work properly. Fittings were loose. Not really up to the standards of this kind of room and ...

Fordeler: Warm welcome from the owners.

Ulemper: Basic things do not work: - Plentiful breakfast but no fresh orange juice. - Hydromassage tube but old and malfunctioning shower head. - Big apartments but bad sound isolation. And dogs barking at ...

Fordeler: Wonderful friendly welcome, superb scenic location, great luxury suite, fantastic breakfasts and delicious fresh fish dinner cooked especially for us.

Ulemper: Nothing.

Fordeler: The friendly hosts and the location

Fordeler: The warm welcome and wonderful hospitality The location and view The great home made breakfast, packed lunches and afternoon treats The size of the room The taverna in the local village The ...

Ulemper: It was a great experience all round. If wifi is critical for you, be aware that the reception is a little spotty.

Fordeler: Luxury. Very friendly owners Good view Cold pool

Fordeler: Loved everything about this place. The hosts Stella and Stellios provided everything we could have wished for. Their warmth and hospitality made us feel like we had a home away from home. The ...

Ulemper: Nothing

Fordeler: Helpful and very friendly staff. They looked after us very well. Good resort for families with entertainment and all the facilities. Hop on hop off bus stop close by.

Ulemper: The beds are narrow and a bit hard. Extra bed for our teenage daughter wasn't very comfy.

Fordeler: I arrived to the hotel right after having spin ankle. The hotel stuff were EXCELLENT with me, they gave me right away crutches (pateritzas), the took me from place to llace within the hotel area by ...

Fordeler: Extreme kindness of staff bending backward to make your stay pleasant

Fordeler: The hotel is so beautiful! My partner and I visited last week for my birthday and I honestly say I wouldn't of wanted to be anywhere else. The food in the restaurant was impeccable.. the only ...

Fordeler: Very nice place, amazing view to sea. Good food, specially dinner. Good place, near heraklion centre. Friendly personal. Worth all money what we paid.

Ulemper: Need music near pool and evening in the main bar.

Fordeler: The room we have was spacious, just in front of the see, very well decorated, the breakfast was great, with a wide variety, the staff in the check-in was very polite

Ulemper: In the check out we have asked for the two hours late check out we are entitled to due as a genius guest but we were told that they need the room while the hotel was not full; when we left the hotel ...

Fordeler: Wonderful gardens! Cozy and spotlessly clean bungalows!

Ulemper: Wi-fi signal is feeble. More healthy food options needed. Otherwise food was good :)

Fordeler: Great resort, lovely food and good bus links to centre of Heraklion. Number 1 bus from opposite of hotel takes you to airport in 40minutes. From airport I think a bus 6 to Amoudara stops at Creta ...

Fordeler: Beautiful bungalows. Nice tavernas in walking distance, such as Creta House. Close to Heraklion.

Ulemper: No hair dryer in bathroom. Pool could have been a little warmer.

Fordeler: Great location right on beach and close to all amenities. Bungalow set in beautiful gardens. Mini golf hit with family and the bus stop to Heraklion at your doorstop. George and the team very helpful ...

Fordeler: Beautiful environments. Good food! Friendly staff.

Fordeler: Excellent facilities, very close to the beach!

Ulemper: Unstable wifi connection

Fordeler: Selection of foods at the buffet, quiet neighborhood, staff always eager to help.

Ulemper: Cats are leaving smelly surprises in the garden right next to the room terrace, and no one cleans it away.

Fordeler: Very quiet and easy to find sunbeds.Good nightly entertainment. Everyone very friendly

Ulemper: Nothing comes to mind

Fordeler: Spacious rooms, nice pool, enthousiastic and friendly staff, with care decorated hotel

Ulemper: Don't go to the typical Greek taverne. Dark, crowded, childrens playyard. Even in May reservation of beds at swimmingpool, no supervision.

Fordeler: Staff very friendly, superb service. Food very good quality. Restaurant run incredibly efficiently. Beach clean and grounds kept beautifully.

Ulemper: Heated pool not heated. Children diving unsupervised.

Fordeler: The hotel reception area was very welcoming and the staff were always polite. The room was clean and practical, we were a family of four, staying in a deluxe bungalow (2 adults + 2 children), this is ...

Ulemper: I generally liked the cats and dogs on the site (especially the beautiful black dog who was very friendly) - they added some character, but the cats could become a nuisance at meal times. As is usual ...

Fordeler: excellent choice of food at the buffet service - all sittings

Ulemper: Wi-Fi connectivity a little bit patchy and inconsistent

Fordeler: This is a nice hotel

Ulemper: -Very unpleasant smell in 4 different rooms and in the corridor of the building -'Ghost' water activities : no Windsurfing, no Snorkelling, and urchins all along the hotel beach -...

Fordeler: Olga, Theodora and Eva of the front desk staff were all so very friendly and helpful. Olga was very patient and kind as she helped me plan my itinerary and excursions during my 4-day stay. I really ...

Ulemper: If you're really picky about bedding, this might be an issue. The beds are kind of hard. It was fine for me, though.

Fordeler: Good food and variety

Ulemper: No minibar in the room. If you want to drink something that should go to a bar in the pool or lobby.

Fordeler: Staff was so friendly and helpful! Excellent location relative to port and bus station. Lovely breakfast and fantastic rooftop restaurant (recommend making a reservation as seating is limited).

Fordeler: We had one night in HER before exploring the islands. This was a great place to spend our night and even caught the sunset from the rooftop restaurant. Food was great, portions were much larger than ...

Ulemper: Nothing to complain about!

Fordeler: Great breakfast, friendly staff, comfy bed, clean and modern

Fordeler: Location and views

Ulemper: Small gym, no pool

Fordeler: The breakfast was excellent in variety. The care from the staff was exceptional. Highly recommended hotel!

Fordeler: Location close to the ferry port and only a short taxi ride to the airport. Roof top restaurant and sitting area

Ulemper: Room across the road from main hotel was difficult for us to access - we are not very mobile

Fordeler: Nice hotel with great view from balcony of the port. Nice modern furnishings and comfortable bed. Little extras like bathrobes, shaving kits, toothbrushes etc was a nice touch. Buffet breakfast was ...

Ulemper: Lift was tiny.. could not fit 2 people & 2 suitcases. However this seems to be common in Greece.

Fordeler: Restarant great

Ulemper: Rooms a tad small, but for one night fine

Fordeler: Breakfast was excellent with lots of options inc great fresh orange juice. Room was perfect and very quiet for such a centrally located hotel. Staff all perfectly friendly and helpful.

Fordeler: Beds very comfortable. Buffet breakfast was excellent. Staff very helpful and pleasant.

Fordeler: Uterestauranten på taket var fantastisk!

Fordeler: Fin utsikt. Bra beliggenhet. God seng.

Ulemper: Ikke plass til 2 personer på balkongen.

Fordeler: Nothing

Ulemper: Our non smoking suite stank of cigarette smoke. Arrived very late so no real chance to swap. Coughed all night long so left next morning even though paid for another night. There was even an ashtray ...

Fordeler: Breakfast buffet was very good

Fordeler: The staff was great. Extremely friendly and helpful.

Ulemper: The parking was non-existent but I handed the keys to the staff and they double parked my car in various places until street parking was available. It was a bit nerve racking if you are worried about...

Ulemper: Excellent in every way

Fordeler: nothing

Ulemper: The female reception was quite rude and impatient when I required changing the.head line of my invoice.My room faced the street.. always noisy...Some of my colleagues stayed in other Hotel with ...

Fordeler: The Atrion is a very nice hotel. The breakfast was excellent!

Ulemper: Nothing.

Fordeler: Quiet hotel located a few blocks from downtown. Very comfortable, clean and air conditioned room. The best thing is the breakfast, very varied and with typical Cretan foods. Very good place to stay a ...

Fordeler: Very close to the see and the city center.

Ulemper: Narrow streets, hard to navigate by car.

Fordeler: nice balcony, breakfast, bed. spacious enough room. good location. quiet.

Ulemper: small lobby space, lack of parking space

Fordeler: The location is great - walking distance to port and town centre with lots of cafés, bars and tavernas to choose from. The staff were very friendly and helpful. Cleanliness was 10/10 and the ...

Ulemper: We couldn't find the power plug for our TV as it was behind the fridge which we couldn't move. So the only problem was that we couldn't turn on the TV when we were in our room. Since this ...

Fordeler: The access, the location on how it is situated to the airport and to ferry port

Ulemper: No much choices for breakfast

Fordeler: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Ulemper: That we had to leave.

Fordeler: Close to Museum, great bed and shower, easy to get a taxi through the reception. Food was quite good too.

Ulemper: Big hotel so you don't get the personalised service, restaurant can get busy

Fordeler: Spacious family room.

Ulemper: The room had a smell like onion. City view room was more like a run down backyard view.

Fordeler: Swimming pools are very small

Fordeler: Lovely room with excellent shower, super comfy bed and quiet, efficient air con, (thank goodness, it was really very hot when we were there). Nice to have a balcony despite hotel being under the ...

Ulemper: Swimming pool on roof is really small. No chance of any sort of a swim and four people made anything other than standing in the wTer impossible. Mini bar very, very expensive. Great that eggs are ...

Fordeler: Beautiful hotel and very good location

Fordeler: The Location and Breakfast, Amazing and very spacious Family Room at a competitive rate.

Ulemper: The cleanliness, housekeeping, bad sockets in the room for charging, low room lighting.

Fordeler: Room good. Breakfast had big variety. Bar next to lobby big and beautiful. Pretty close to old city shops and restaurants. Reception staff, lobby staff very professional and friendly. Breakfast staff ...

Ulemper: Almost no wifi in our room. Low wifi in breakfast area. No A/C in corridors (it was hot!). Bartender was grumpy and unfriendly. The hotel parking was full so reception advised us to park at a ...

Fordeler: Nice twin beds

Ulemper: As there were 3 of us there had to be a stretcher bed. The stretcher bed or fold up bed was very old, wasn't set up properly and collapsed when the allocated person (smallest) sat on it. Very poor...

Fordeler: Friendly, helpful, professional staff. Perfect location : very close to tavernas, the port, archiological museum and bus stop to Knossos. New, clean and spacious apartment with a large terrace, ...

Ulemper: The extra bed was too small for our son 17 years old...

Fordeler: Fantastic view, friendly staff and very confortable

Ulemper: Nothing or perhaps being abut out of town and always needing a taxi, which is rare locally, to go out.

Fordeler: God frokost og veldig gode senger. Ok treningsrom og kjempefint basseng på taket.

Fordeler: Luxurious, elegant decor, good wi-fi, great meals and service all the way around, from reception to waitstaff and the chef. Little conveniences like pool towels and choice of pillow types. Very comfortable bed. Good wi-fi, mini-bar and safe.

Ulemper: The a/c is pre-set at 20 degrees celsius and they won't change it. If you're hot-blooded it may be uncomfortable. The floor of the room had grit and hair when we checked in. The maid service next-day cleaned it up. Everything else was perfect.

Fordeler: Beautiful view Decent swimming pools

Ulemper: Far too large. Piped music everywhere. Self service restaurant poor. Packed lunch awful. All inclusive expensive and we were paying for facilities we didn't want and subsidising many others

Ulemper: Too much noisy when eating and the food was rather bad.

Fordeler: Nice relaxing pool with great views. Staff couldn't do enough. Food consistent.

Ulemper: We went just out of season. Peak time would have been way too busy for us. Particularly French dominated in terms of entertainment and families at poolside. Must have a car due to location.

Fordeler: All staff very cheerful and helpful. Facilities excellent and private beach and great plus. Loved our stay and would definitely recommend the resort to our friends.

Fordeler: I'm the fussiest eater on the planet but found plenty of choice at every meal sitting. it's the first time in my life that I've been happy to stay on site for all my meals.10/10 Pools...

Ulemper: furniture in room a little dated but I'm looking for issues now when it really wasn't one.

Fordeler: The staff at the Restaurant! The only ones genuinely friendly! The car rental at the reception so you can get away from the hotel.

Ulemper: The facilities were opposite of what was shown on the website.

Fordeler: The beach, the beach bar and the lobby bar

Fordeler: Personnel was very hospitable, helpful and kind! The room was very big and comfortable, even for two people, with nice view. In general the hotel's location and architecture are impressive!

Ulemper: I stayed for 4 nights and they never changed my towels or sheets! Also, hotel has 2 smaller pools, described as 'quiet - only for adults'; yet there was always too much noise and no ...

Fordeler: The position of the Hotel is very nice with an picturesque scenario. There is a nice private beach not so far from Hotel, which is served by a free bus-hotel. There are many swimming pools with a nice...

Ulemper: I am travelling very often worldwide for business and leisure. This hotel is marked as 5 star hotel, but from my point of view is a 3/4 star hotel. I would improve the service of the kitchen, and ...

Fordeler: Everything was amazing. excelent facilities and excelent view. Even the beach was amazing.

Ulemper: Lots of children going crazy in the main pool.

Ulemper: Cleanliness , very basic rooms , very expensive for such type of hotels and facilities!!

Fordeler: food, sea, environment

Fordeler: Everything was perfect. Staff is very friendly, the room is clean, location is good, the breakfast is excellent and the lady at the breakfast is super friendly. The pool is big and in front of the ...

Ulemper: The only bad thing is that the pool is open to others that are no from the hotel so it can get really crowded!!! I dont know why they open

Fordeler: Everything! The location is perfect, the staff is wonderful

Fordeler: We enjoyed the welcome and attention to detail and cooperation throughout.

Ulemper: The pool area was a bit congested.

Fordeler: The staff at the front desk were helpful and friendly. the breakfast was nice and the breakfast staff were friendly.

Ulemper: The pool is a pubic swimming pool for the local children, the music played at the pool is the boom boom type, the bar man wanted me to pay 3 euro for a can of Fanta lemon, and was rude to me when I ...

Fordeler: Breakfast was excellent. The employee Katharina prepared every morning a very good breakfast with a lot of choices. She is a cheerful person, what makes your day happy. The receptionist George is ...

Ulemper: The swimming pool is used as a public pool instead of having a pool for hotel guests only . Its crowded with children later in the morning when they come with the parents special on the weekends. Went...

Ulemper: saturday was very busy & noisy by the pool

Fordeler: Nice hotel, close to the airport (15 minutes drive by rented car). It has a pool and you can walk to the nice sand beach behind it. Excellent breakfast. Very friendly and helpful staff. Comfortable ...

Ulemper: The neighborhood of the hotel is not quite pleasant. Few restaurants around.

Fordeler: The rooms were clean, spacious with sea view. Pool side with a bar next to it. Beach next to the hotel is sandy, comfortable and less crowded. The staff were very helpful in arranging everything ...

Ulemper: The pool side bar doesn't have a good quality of cocktails. Some of the bar staff couldn't speak English properly. When you are at the beach, the bar staff come and ask you again and again ...

Fordeler: We are no big eaters, but the breakfast had a lot of choices.

Ulemper: Location close to busy road ; though the beach at the back of the hotel was great One day we smelled heavy cigarette-smoke in our bathroom. After informing the on-duty chef he disappeared and never ...

Fordeler: They offer a wonderful breakfast that is included in the price of the room.

Ulemper: The rooms are very basic but it does have air conditioning. The pool on the property is nice, but it is open to the public. By 10:30 in the morning there were 26 local children in the pool and by ...

Fordeler: The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi

Ulemper: All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km

Fordeler: Sofia hotel suited us perfectly as we had a very early morning flight. A pleasant surprise for us was the nice pool that we relaxed beside. Also the onsite restaurant with seating by the pool provided...

Fordeler: Basically comfortable and clean

Ulemper: Decor a bit dull

Fordeler: It is an excellent place as a stopover near the airport. The staff was extremely helpful and pleasant

Ulemper: can't think of anything

Fordeler: Breakfast was wonderful and the staff were great- especially my waitress at breakfast! So pleasant and ready to answer questions. Sofia at the front desk was also great and so accommodating when I ...

Ulemper: Honestly, the hotel suited my purposes perfectly- I needed a comfortable one night accommodation near to the airport. It was located about 3 k from the city center but the bus route was very near and...

Fordeler: Pleasant and helpful staff, nice breakfast, quick (9 euro) trip from airport. Really easy place for stopping over if arriving late or departing early at heraklion airport.

Ulemper: Nothing.

Fordeler: Great location for Airport and Car Hire return.

Ulemper: Nothing really..a great kittle Hitel which delivers exactly what it promised.

Fordeler: Very clean hotel and staff were very friendly. We chose this hotel as it is 5 mins from the airport and we only needed the room for one night to visit Knossos and then move onto Elounda. Good choice...

Fordeler: We stayed at the Sofia Hotel for one night as it was close to the airport. We arrived late at night & left early the next morning. It was clean & comfortable. The breakfast was good.

Ulemper: I had emailed the hotel prior to arrival to tell them that we would be arriving around midnight & would we be able to check in at that time. But never received a reply. There is 24hour reception...

Fordeler: It's very convenient for the airport

Ulemper: The breakfast! Awful.

Fordeler: I lost my purse and credit cards in the taxi that bought us to the hotel and the staff went out of their way to try to trace it through taxi firms - sadly to no avail. Lovely pool area and rooms were...

Ulemper: Nothing

Fordeler: At de holder en gresk, enkel stil uten masse ekstraeffekter . Enkelt, praktisk og hyggelig .

Fordeler: We wanted a hotel that was located near the airport. It was very convenient. The staff was exceptionally helpful. The room was clean. Great value

Ulemper: The neighborhood was a bit hinky, as can be expected near an airport. Difficult to find decent food, especially if you didn't care to drive.

Fordeler: Good location and oaky for a short stay.

Fordeler: The hotel was very close to the centre of Heraklion, so if it was night life you were after, then this hotel would be fine. The staff were very helpful and pleasant. Whilst the room was not huge it ...

Ulemper: Nothing, other than the air con did not cool the room down a lot.

Fordeler: It was a good place to stay. Comfortable, in the old town.

Ulemper: There was nothing that i did not like. Good breakfast. Good value for money.

Fordeler: Enkel og rask sjekk inn og utsjekking. Høflig personale. Veldig stort og rent rom. Flott bad og en veldig bra beliggenhet.

Ulemper: Ingenting

Fordeler: Staff are so nice. Great location. Good breakfast. Everything's perfect.

Fordeler: The staff were helpful

Ulemper: The hotel is basic, the breakfest could improve with better quality food, juice etc and the furnishings could be updated. No major complaints.

Fordeler: Location and price and especially the fact that the bus for the airport stopped across the road

Ulemper: The pillows! I have never slept on such hard pillows and I stay in a lot of hotels....

Fordeler: Friendly staff, good location, nice room

Fordeler: Excelent breakfast Good wifi Excelent staff Excelent location

Fordeler: Good location. Staff are very friendly. Easy to get to from the airport and bus station. Bus stop is just a few meters.

Fordeler: The staff were amazing, clean bed linen every night and no chance of losing the room key. Very secure rooms.

Ulemper: No safe in the room however the building was very secure with a member of staff always on

Fordeler: Great breakfast. Great location. Helpful staff

Ulemper: Some street noise but not so bad with the air conditioning on.

Fordeler: Everything - sea view, very close to main shopping street which has excellent and numerous picturesque bars and restaurants

Ulemper: nothing!

Fordeler: The beds were extremely comfortable and the rooms spacious for 2 people. Staff were very helpful and the location was great.

Fordeler: Location was great and the bed really comfortable! Perfect hotel for a short visit in Iraklion.

Fordeler: Extremely comfortable king size bed with high quality sheets, it felt very luxurious.

Fordeler: Staff was very friendly. View of harbor from balcony. Room was good for one, probably okay for two. Excellent sheets, mattress, towels. Close to restaurants and stores typical of port location (...

Fordeler: The staff were lovely very helpful great location for the area

Fordeler: great family run hotel, very friendly and helpful , accessible with baby stroller, good elevator, freezing air-conditioner, clean, strong water flow in the shower, rooms pleasant and got everything ...

Fordeler: Sea view

Ulemper: The room did not have blankets, I am not talk about extra ones, they even didn't have the basic one. Only sheet and pillow. I never lived in an hotel like this. The hairdryer did not function ...

Fordeler: People use this hotel for just a few nights as a stop over, we stayed 14 nights to everyones shock,its not apartment holiday complects,but would be nice of too had a few extras , their missing out big...

Ulemper: Coffee, but plenty of cafes around but trying to find one that as a constant coffee you like even the same cafe,make it different. From the airport taxis are not metered, so its all guess work €15...

Fordeler: Friendly helpful staff. Excellent position with lots of very nice restaurants around.

Ulemper: There wasn't anything we didn't like

Fordeler: We only stayed at Kronos for one night - but the staff is incredibly nice and helpful. I explained to Maria that we were on our honeymoon and I wanted to make it special for my wife at each place along the way. Even though we had a short time in Iraklio, Maria went out of her way to buy flowers at a shop nearby and provide a bottle of wine as well. Location was perfect as well for us since we had to catch the ferry the next morning.

Fordeler: Cleanliness

Ulemper: The fact that you advertise free parking on your website, but actually it was 'free' only if you find the spot on the street, which fortunately wasn't too difficult.

Fordeler: All round, we were very pleased with STAFF, SERVICE, LOCATION, STYLE, BREAKFAST, SIZE AND COMFORT of the room . We stayed on 2 occasions, two separate nights. The floor below the restaurant can be ...

Ulemper: We travel Greece a lot all over and for us , with a car , and used to driving in European busy cities and towns, fine . Do not really like the CENTRAL HOTELS OF HERAK..... a bit 'sleazy' ...

Fordeler: Special request extravagantly granted for my 3-year-old girl...a simple muffin with candle turned into a mouth-watering fancy cake. Also had complimentary drinks (choice of wine & juice) @ 2230. ...

Ulemper: None

Fordeler: Clean and comfortable rooms. Nice view in restaurant, nice reception staff.

Ulemper: We waited 1,5 h for dinner in the restaurant. Staff is very professional at breakfast, but the service during dinner was not convincing at all.

Fordeler: The Reception staff were particularly friendly and helpful

Ulemper: Nothing not to like

Ulemper: I would prefer bath rather than shower when I am on holidays