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The staff however were courteous and helpful. I am Asian and the manager was not welcoming and in fact she argued with me. The room was really small and I do not think I got value for the money I paid for a 4-star hotel. The lobby was shabby, dark and not presentable. I will not recommend this hotel.
Beautiful hotel and wonderful helpful staff
i like the staff, escpecially the girl on the morning shift, she is nice an extremely helpful. indeed, all the staffs there are very helpfual and pleasant. the room is a bit small as well as the bathroom in compare to the money i pay.
The hotel is so charming and the staff so nice, I really enjoyed to stay their
Good service in Redisson chain style, everything was on the level Main feature is old style, which is not always good. Old floors, etc. But tastes differ
The location of the hotel The size of the room
Very nice and helpful staff. Beautiful classic Parisian style boutique hotel. Excactly what we were looking for for a romantic long weekend in Paris. Highly recommended. The toilet was in a separate room which was extremely small.. However, this is just a minor observation.
very kind and helpful staff, fascinating buidling in a very nice district Internet did not work, television did not work, room was pretty small, hotel in need of a good overall revamp, slightly decaying and withou the services of a 4 star hotel... definitively average 3 star and overpriced
Beliggenhet dårlig service fra betjening bl.a. fikk vi ikke det korekte rom vi hadde bestilt, vi kom og hjem etter å ha feiret nyttår ca klokken 2 og da står en hel del familier å venter på reseptionisten for å få nøkkler..etter en 20 minutter kommer han, svarer uhøfelig og det er det. Jeg bestiller så vekking til neste morgen klokken 6, da flyet går fra CDG klokken 10...jeg våkner tilfeldig klokken 9!! Det skal da sies at etter litt overtalelse betaler hotellet taxi (men det er og det), og utrolig nok når vi hotellet!
Behjelpelig og imøtekommende personale. Stort rom med bra bad (dusj og badekar) Veldig bra beliggenhet. Nær metro. Gammelt og slitt.
Stort og fint rom, nesten som en liten leilighet! Veldig stort og flott bad. Høyt under taket i alle rom. Bra og hyggelig hotellpersonale. De kunne kanskje lære seg mer engelsk. Kort avstand til Eiffeltårnet og alt annet! Veldig koselig og pent hotell!
Intet ved hotellet, men Paris er alltid trivelig. Det meste. Nedtur fra ankomst til avreise: Først hadde de gitt rommet til en annen med liknende navn, og jeg måtte vente en time på at de fant/gjorde i stand et annet rom. Så lekket det under hele oppholdet fra air condition maskinen - det dryppet så høyt at jeg slet med å sove. Selv om de lovet å fikse det, ble intet gjort. Forsøkte å få dem til å spandere frokosten som tort og svie, men det ville de ikke høre på. På toppen et rimelig arrogant personale.
excellent service, excellent rooms restaurant can be also open on Sundays
Close to attraction Very very small room because of that I moved to other hotel after 2 nights.
Compared to other Radisson hotels I've stayed at, this hotel gave me the ultimate best experience. Nothing to point a finger at - simply perfect!
As always the free internet. Reception staff were excellent. good location. Breakfast was very good, nice change feam the usual buffet. Did not much like the bathroom which was in the entry to the room. Was glad I was alone as room was very small. Lighting was a bit tricky and not enough as always.
the service during the breakfast was awful.
Good, clean room and nice view (eiffel tower). Smart hosipitality. Swimming pool was also good. One of doormen was not helpful and seemed indifference to his job.
Very well located hotel, great for metro station, Trocadero and Eiffel Tower. Room was very tasteful and comfortable along with en suite facilities. Staff service was excellent, they couldn't do enough for you. Limited choices of food on restaurant menu. Bar closed early whislt we were there so you had to either have a drink in the restaurant or room service. The price is high due to the location as the actual facilities in the hotel were limited. Don't expect a room with a view of the tower as these rooms are limited and if you specifically want a room with the view book ealry and specify.
The staff were excellent. This was my second stay this week. A much nicer room with a fantastic view.Great location.
The hotel was lovely - the staff were exceptional, very polite and couldn't do enough for us. Paris is very expensive but this hotel definitely earnt its money. If we return to Paris we will definitely book in there again. N/A
The very helpful and kind concierge who helped with a changing of rooms(the first one was noisy), making reservations at a busy restaurant for me at the very last minute and general kindness and helpfulness with taxi bookings etc. The hotel needs to be maintain physically as there are many peeling plaster and leaky ceilings here and there. It's very contemporary and beautifully designed but upkeep at the moment is shabby.
Location Not what I expected. Hotel claims to be a 4 star but, It's no better then any 3 star in Paris.
good location, size of the room is ok, hotel staff is helpful internet connection, even at the lobby, is always and very problematic, when you ask for a taxi, ask for a public one as they get you a private taxi with much higher rates
Great view of Eiffel Tower.
I chose this hotel because of its location, and it has Internet connection. The location was realy great, 100 meter from the Trecadero square and the metro, comfortable and soft of quite area. The very bad problem I had was the Internet connection, I stayed there for 10 days, and I was promised the connection issue will be solved many times, but almost never worked, it was very bad since I really needed the internet during my stay to follow up on ongoing projects that needed my daily attention. The receptionists tried to help, the manager did not bother to call for an apology, although my repeated complains about this issue.
good location and friendly receptionists
staff OK Internet acces was a real mess, almost never operational and when operational very very bad connexion. Some lights were not operationnal in the room, bathroom products low quality
location low level of room service even after asking specific things like soap or bath robe to the reception had to ask again in order to get it...but in any case the room wasn't prepared as it should have been.No parking arrangement at the hotel and no public parking in the area. I was sent to a parking that is not publically opened so had to end up looking for a room to park in the streets. Hotel should have better knowledge to guide its guests.
The location is very good The room was too warm, and there was noise from neighboring rooms or apartments
small, room was not clean, bed was not comfortable. too expensive.
beliggenhet, rent og greit. bra frokost.
Kort vei til Eiffel tårnet og triumf buen. Litt slitent og trangt hotell. En får alt for lite for pengene. Ikke veldig imponert over en frokost med dårlig utvalg.
Rolig beliggenhet, god kommunikkasjon, hyggelig atmosfære Savnet oppheng og dusjvegg for å kunne dusje i badekaret
Hyggelig og serviceinnstilt personale. Enkle, men rene rom. God seng, og air-condition som fungerte! Relativt rimelig priset. Ligger i et stille område.
God frokost og vennlig atmosfære. Nyoppusset bad med god standard. Hyggelig og serivceinnstilt personale.
Greit overnattingssted for lite penger Jeg opplevde dårlig service da jeg ringte de før reisen.
Utrolig hyggelige og hjelpsomme i resepsjonen. Følte at vi kom hjem til en familie som ønsket at vi skulle ha det bra. Heisen var veldig liten og stoppet bare i mellometasjene. Rommene hadde vegg til veggteppe. Ikke lett å holde rent. Hotellet skal totalrenoveres, så dette blir nok bra.
Cleaningness of the toilet/shower-room and location Room a bit small
Good location, very clean. The hotel was partly under construction which courses noise. Room service was good but too early, so I couldn't get much sleep course of the thin walls.
Good location Tiny rooms
The staff were very friendly and made me feel very welcome. I was there partly on business and could just about walk everywhere I needed to be. The hotel is in a great area, not too noisy but quite close to all main attractions. There is a wonderful hairdresser just around the corner and lots of good bistros. I would happily stay again. Just something small: No do not disturb notices to hang on the door.
I liked that the hotel is calm and in a good location I can't control the temprature of the room the air condation at the room I think is central control and you can't change the degree from the room
Friendly staff and excellent location. Nice and clean room.
The staff were friendly, knowledgeable, and accomodating. The room was comfortable, spacious, and spotlessly clean. The hotel is also located in an area easily accessible to many shops, restaurants, sites of interest, and easy access to a few different Metro stations. I have no complaints at all.
The hotel staff is incredible. They're very warm and friendly, always helpful, always mindful of every guest's needs. Extra effort always to serve early breakfast, help out with directions and booking of excursions, and provide wi-fi service.
Location not noisy
The staff was amazing. Very helpful with everything. They also spoke English.
Booking and reconfirmation was easy. However, there are plenty of hotels with a better quality/price relation in the vicinity which do not appear on Active Hotels. Hotel: Nice turn of the 19/20 century style setting... Friendly receptionist Room: Nice touch with an old fireplace, even if certainly never in use. Matress was firm. Insufficient investment in terms of standard amenities: Bathroom functional, but ancient wooden toilet seat, apparently several times repainted. No lift, but only three floors from what I could see Poor lighting in the room, despite a torchiere, ascerbated by the fact that walls where in night blue... No ligthing for the most basic camping style assembly of a table and two stools. I had to draft a presentation over a couple of hours and the only way to have light was to turn the torchiere floor lamp around to throw some light on the table. Bed: While sheets were fresh and clean, the headpiece of the bed had apparently not been dusted in this century. Worst: Old single pane windows, no insulation against traffic noise, in particular the garbage collection trucks in the morning... Poor sound insulation to staircase, rooms next and above. No discount through internet booking.
Friendly, quaint The bed was a little bit hard
Hotel is at the middle of the city a couple of minutes away from Trocadero. I loved the decoration of the room, it is big for a Paris hotel and very comfortable. It is apity that the hotel is only open at summer, until september.
Staff excelent could not do enough to help us, hotel was very french and original and extreemly clean, I would recommend this hotel to anyone. No it was everything it said it would be and more
Staff was friendly.
The large room
We had a really good sized room and it was a lovely experience over all. Nice if there was a lift though.
Real French charm, extremely close to Champs Elysse and Eiffel Tower-both within easy walk. The staff were so friendly and helpful, it was a most pleasant stay.
The hotel staff was very friendly and helpful. I liked the size of the room, the cleanliness and the central location. I think it is a very basic hotel (without elevator) and therefore too expensive.
Great location, relatively quiet, large room Breakfast was overpriced