Boston Hoteller

Fordeler: Location

Ulemper: Rooms are a little dated

Fordeler: Friendliness of all staff

Ulemper: Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Fordeler: Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

Fordeler: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.

Fordeler: Fabulous customer service. The luxury of a boutique hotel, the comforts of home.

Fordeler: Great location, good hotel. They should have a kettle in the room.

Fordeler: Beliggenhet

Ulemper: Rommene er litt utdatert

Fordeler: Flott beliggenhet på

Ulemper: Sist gang jeg bodde det koster 75$ for en natt. Jeg vet at det var 30 år siden ... Jeg savner Diamond Jims

Fordeler: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!

Fordeler: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.

Ulemper: No heat

Ulemper: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Ulemper: I thought the rooms were small especially for a family of four.

Fordeler: Great stay. Had an event at Seaport World Trade Center. Would stay again

Fordeler: Everything was perfect! Great service, brunch was delicious! Gym was Great too.

Ulemper: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Fordeler: The location was good to see Boston & get to our cruise.

Ulemper: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Fordeler: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.

Ulemper: I don't have any criticisms of this hotel!

Fordeler: Newly renovated ... fantastic bathroom and shower

Fordeler: View and free shuttle to downtown

Fordeler: "Full-service", med praktiske tips inkludert i fakturering. Dette forenkler ting ved forretningsreise. Flott beliggenhet og fasiliteter.

Fordeler: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!

Ulemper: The price!!!!

Fordeler: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.

Ulemper: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Fordeler: The customer service was outstanding! So professional and attentive. Can't wait to go back!

Ulemper: I can't say anything but great things .

Fordeler: Staff very helpful

Ulemper: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Fordeler: Quiet for the location

Fordeler: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.

Fordeler: Back bay location is perfect Coffee in lobby and Lobby in general Room furnishings Bathroom

Ulemper: Valet parking very slow

Fordeler: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.

Ulemper: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Fordeler: The staff was extremely attentive and eager to help.

Fordeler: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.

Ulemper: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Fordeler: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient

Ulemper: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Fordeler: Everything was walking distance from the hotel. Staff was really friendly.

Fordeler: Stille for beliggenheten

Fordeler: Back Bay er beliggenheten perfekt Kaffe i lobbyen og lobbyen generelt møblering Bad

Ulemper: Betjent parkering svært sakte

Fordeler: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.

Ulemper: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.

Fordeler: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.

Ulemper: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.

Fordeler: Nice room, helpful staff, reasonable prices

Ulemper: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...

Fordeler: staff was terrific and service oriented.

Ulemper: price for valet parking was steep.

Fordeler: Loved the location, the amenities and the service. We've already booked our stay for next year!

Ulemper: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.

Fordeler: Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.

Fordeler: Convenience was superb.

Fordeler: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.

Ulemper: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Fordeler: Location Comfort Price was for location. Have stayed in HI Express with just as nice rooms for way less than half the money

Ulemper: Charge for WiFi in room Do not ever touch mini bar. You will be charged

Fordeler: The hotel is very clean and the staff was really nice and helpful

Ulemper: There was only Luke warm water in the shower and after walking around boston on a 10 degree night it really put a damper on our romantic get away !!

Fordeler: Location was great. Everything was in walking distance. Room was clean, bathtub and shower was fantastic.

Ulemper: Room was a bit small, balcony was not a real balcony - very small step out balcony! A bit pricey for the size and amenities.

Fordeler: Great location, staff was great, hotel was beautiful

Ulemper: Air conditioning was loud, no in-room refrigerator, no vending machines, bed was a little too firm

Fordeler: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.

Fordeler: Couldn't ask for a better location.

Ulemper: No free wifi. Only basic tv channels.

Fordeler: Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor. I'll be back!

Fordeler: You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby.

Ulemper: Parking is expensive! No coffee/tea in lobby - just in room.

Fordeler: The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!

Ulemper: Didn't like how the website advertises a pool and spa but they have neither.

Fordeler: The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.

Fordeler: Location, very comfortable bed

Ulemper: Bathroom too small, water with very low pressure

Ulemper: No pool due to renovations...not mentioned when reservations were made...not explained when checked in...

Ulemper: The shower kept running hot and cold and I could not set a temperature that was relatively consistent

Fordeler: An excellent Boston experience all around

Fordeler: Location

Ulemper: Staff was inattentive and seemed bored. I arranged for a crib for my room for my son and upon arrival, it was not in the room which was hugely inconvenient. I had to call to have it brought up. Also, wifi should be free in this hotel.

Fordeler: Clean, comfortable, GREAT location, excellent amenities, friendly staff, good restaurant and bar. Definitely will be my choice of place to stay when I return to Boston!

Fordeler: Clean room and lots of amenities. Great location and easy access to pretty much anything.

Ulemper: We used point for the room. Cost is pretty high, so if considering cost with other hotels others could be a better value.

Fordeler: Staff permitted us to check in early. Excellent Location.

Fordeler: We love staying at this hotel. We had a great view of Quincy Market and the city landscape. We like being close to the North End. Our room was clean and comfortable

Ulemper: The hallway on our floor was a little dirty. Used glasses and dishes placed outside of rooms waiting to be picked up along with some spilled food on the rug.

Fordeler: The whole hotel was impeccably clean...wonderful. The room service was super fast. The location is close to so many great things in walking distance of hotel! The maid service was terrific; very friendly and thorough.

Ulemper: The internet was fast - once you got on it. For a luxury hotel, internet connection is typically included in the price of your stay. As a Marriott rewards member I was surprised it was not free...apparently I was not at the right level. The parking was overpriced - one member of our group parked and $51 a day was extremely high. The cluster of cars, buses, taxes etc at the entrance was poorly managed. Pedestrians were at risk, guests at risk, and children at risk - there did not appear to be anyone in control of the flow of traffic coming in an out of the entrance area. High risk.

Fordeler: Maid service very good

Ulemper: Front desk personal room outdated Charge for wifi Security staff at front door very very intimidating

Ulemper: For $575 they could at least provide coffee and a morning newspaper. Bathroom was small and old.

Fordeler: De tillatte oss til og med sjekke inn tidligere. Utmerket beliggenhet.

Fordeler: Room was large. Coffee maker, ironing board and safe in the rooon.

Ulemper: Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.

Fordeler: The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices.

Ulemper: The pool could be cleaner. They should provide locks for the lockers.

Fordeler: everything worked good location

Fordeler: Nice and clean.

Ulemper: Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.

Fordeler: Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.

Ulemper: Can't think of anything.

Fordeler: Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.

Ulemper: Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees

Fordeler: Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.

Fordeler: Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend.

Ulemper: Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.

Fordeler: Location is great in the center of everything walking distance anywhere to Boston.

Ulemper: That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.

Fordeler: The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend.

Ulemper: 1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.

Fordeler: Had online check in everything was very clean beds comfortable great staff

Fordeler: Close to everything but quiet to recharge

Ulemper: Parking, not included