Finn billige flyvninger fra Oslo Gardermoen til Roma Fiumicino

Fordeler: "N/A"

Ulemper: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."

Fordeler: "Nothing"
Ulemper: "Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost."

Fordeler: "Loved the crew from Zurich to sf. Amazing service"

Ulemper: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Ulemper: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Ulemper: "We were happy with everthing"

Fordeler: "Crew was kind and gracious."
Ulemper: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Ulemper: "nothing"

Fordeler: "The staff was nice"
Ulemper: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Fordeler: "The space of the seat is wide. Nice chocolate."
Ulemper: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Fordeler: "Left on time. Quick flight."

Fordeler: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Ulemper: "Entertainment system was not working"

Fordeler: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Ulemper: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Fordeler: "The food wasn’t bad"
Ulemper: "Business seats suck"

Ulemper: "Excelent"

Fordeler: "Good and fast service"
Ulemper: "The size you allow for the hand baggage is insufficient"

Ulemper: "Cabin temperature was a little hot"

Fordeler: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Ulemper: "The"

Ulemper: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."

Ulemper: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Fordeler: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Ulemper: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Fordeler: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Ulemper: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Fordeler: "Good clean service that Swiss is known for."
Ulemper: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Fordeler: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Ulemper: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Fordeler: "Stewards are very kind and friendly unlike those in US flights."
Ulemper: "None."

Fordeler: "typical Swiss quality"
Ulemper: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Fordeler: "Swiss is always a tad nicer than the alternatives"

Fordeler: "A snack was actually served on board! With a beer if desired."
Ulemper: "Change of planes at gate produced some boarding confusion."

Fordeler: "EXCELLENT LEG ROOM"

Fordeler: "The crew was entertaining and pleasant. The flight was short and easy."

Fordeler: "Food was excellent and staff was friendy."
Ulemper: "Wifi was expensive."

Fordeler: "+ Crew, professional and polite."
Ulemper: "- food unevenly cooked - No entertainment - Small toilet"

Fordeler: "good service"
Ulemper: "late in departure"

Fordeler: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Ulemper: "gate number on ticket was different from where plane left from. Almost missed my flight."

Fordeler: "Excellent food - 5 star restaurant quality. Great service - always aims to please."
Ulemper: "IFE with very few options. Boarding aircraft with Bus - horrible."

Fordeler: "Went great, no complains"
Ulemper: "HOT turkey sandwich"

Fordeler: "super-friendly crew. efficient flight. great price."
Ulemper: "those silly Swiss sandwiches. dont taste good and why do they have to be spicy?"

Fordeler: "The service and hospitality"

Fordeler: "video on demand, great movie selection. Food and wine included at no additional charge, and it was good."
Ulemper: "Cramped seat, with equipment box in my floor area, made overnight flight very uncomfortable. Didn't sleep well."

Fordeler: "Staff was very polite"
Ulemper: "Our flight got cancelled and it was slow rebooking very confusing"

Fordeler: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Ulemper: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"

Fordeler: "Crew was very kind and accommodating."
Ulemper: "I was unable to choose my seat online due to Swiss system issues and when I called, customer service was completely unhelpful despite the 25 minutes I had to wait for someone to answer."

Fordeler: "Beautiful new jumbo jet"
Ulemper: "Changed plane and seats so boarding was delayed"

Fordeler: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Ulemper: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Fordeler: "Short flight. Not much is expected. 3 stars for no rating, except comfort. Small seats/felt cramped. Not a huge deal since it's a short flight."
Ulemper: "No negatives or anything that caught me off guard."

Fordeler: "All of it Plane was only a third full so"
Ulemper: "To get on the plane via bus"

Fordeler: "Plane was good,very comfortable clean and new.Entertainment was great.Crew was nice."
Ulemper: "Food wasn’t good at all, very low quality and it didn’t taste good.And prices for extra language (190$) is way too expensive."

Ulemper: "They cancelled my flight"

Fordeler: "Nothing"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Fordeler: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Fordeler: "Everything was great."

Ulemper: "Flight was delayed - missed connection in Istanbul"

Fordeler: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Ulemper: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Fordeler: "Only the stewardesses very helpful and professional"
Ulemper: "The seats"

Fordeler: "Nothing"
Ulemper: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Fordeler: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Ulemper: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Fordeler: "The flight was comfortable and the entertainment was good."
Ulemper: "There are not diverse food choices"

Fordeler: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Ulemper: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"

Fordeler: "Food"
Ulemper: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Fordeler: "Same!"

Fordeler: "Timely departure and arrival. Excellent landing. Helpful crew."

Fordeler: "including new releases"

Fordeler: "Friendly crew Good food Clean plane"
Ulemper: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Fordeler: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Fordeler: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Ulemper: "Nothing."

Fordeler: "Excellent Service & On time Schedule"
Ulemper: "Istanbul Airport Rest Rooms were not clean"

Fordeler: "food, entertainment"
Ulemper: "I liked everything"

Fordeler: "The food on flight."
Ulemper: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Fordeler: "Nothing.... except the movies"
Ulemper: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Fordeler: "Great comfort and speedy service of beverage and breakfast"
Ulemper: "They didn't pick up the dishes fast"

Fordeler: "Food customer service touchcreen tablet in each seat. Tablet has access to free movies, shows"
Ulemper: "for those flying to Saudi Arabia for pilgrimage or umrah, the crew is not knowledgeable on it."

Fordeler: "Enjoyed the long flight with warm hospitality"

Fordeler: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Fordeler: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Fordeler: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Ulemper: "New US regulations requiring tablets and laptops to be stored in checked baggage were not relayed to me. I booked the trip in February and the new regulations went into effect in March, but I was never notified. When we got to Istanbul from Brussels and made our way to the gate, we had to go through a security checkpoint where I was informed that my tablets would be confiscated and given back to me once we landed. They had a claim area set up next to our baggage claim turn-style to get tablets and laptops back, but it took us 30 mintues to get our tablets (only 5 mintues to get our baggage). Again, I realize they're only doing their jobs and this regulation is new, but the system they put in place for it and their total lack of communication for customers who had already booked trips was awful. Also, at the checkpoint I was told my tablets would be confiscated and my passport had a sticker put on it. I moved down the line where I was told they would take my tablets and the next guy told me I was clear to go. I asked for verification and he ushered me along, so along I went. Then, while sitting in the plane waiting to leave, a group of 5 or 6 people came on board and searched me out, saying they didn't have a record of my tablets being handed over. I told them I was told to move on at the second checkpoint and they gave me a look as though I was lying, but then said it wasn't my fault and made me retrieve them from my bag and hand them over. It wasn't a huge deal, but it sure did make me look like an idiot in front of everyone else on the flight who could see it happen. The whole reason we brought our tablets was to read books on the flight, and a 13 hour flight doesn't exactly go by quickly. I udnerstand they're just doing their job, but they should have sent an update to people on these flights."

Fordeler: "Everything."

Fordeler: "Everything was top notch.. the food, the service, the overall experience."

Fordeler: "Plane was nice. Crew was very nice."
Ulemper: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Ulemper: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Fordeler: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Ulemper: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Fordeler: "Flights attendants very nice, offered full meal if hungry"
Ulemper: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Fordeler: "None"
Ulemper: "Flight was delayed by one hour"

Fordeler: "THENK YOU!"

Fordeler: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Ulemper: "More legroom would be nice. Boarding was a bit delayed for no visible reason."

Fordeler: "Still able to rest & crew very nice and helpful"

Fordeler: "All"

Fordeler: "Pretty much everything"
Ulemper: "Was late taking off"

Fordeler: "Everything was excellent"

Fordeler: "Nothing."
Ulemper: "The absolute worst airline we have ever flown with. Will never fly with them again."

Fordeler: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Ulemper: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."

Ulemper: "Did not have as the flight to istanbul was cancelled and moved to alitalia"

Fordeler: "The food and drinks were excellent."
Ulemper: "Entertainment option was restricted to one movie for everyone on the flight. I wasn't interested in the movie. This flight was not equipped with the entertainment suite attached to the chair like the previous flight."

Fordeler: "Continued the great service"
Ulemper: "I would like a little more leg room"

Fordeler: "Nice attendants"
Ulemper: "Small plane"

Fordeler: "The food!"
Ulemper: "Gate agents attitude and unwillingness to answer simple questions."

Ulemper: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Fordeler: "Reliable airline."
Ulemper: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Ulemper: "Luggage did not arrive."

Fordeler: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Ulemper: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Fordeler: "Super service. From gate in Frankfurt to Rome."
Ulemper: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Fordeler: "The airline staff was great. Everyone really helpful."

Fordeler: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Ulemper: "The seat and service."

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Ulemper: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Fordeler: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Ulemper: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Fordeler: "wine"
Ulemper: "no screens"

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "Much shorter flight time."
Ulemper: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Fordeler: "We were treated very well by all staff. Very nice crew"

Ulemper: "Seems like they want to nickel and dime you for everything now..."

Fordeler: "It was overall a great flying experience."
Ulemper: "One of my connections was way too short. I almost missed my flight. I had to run!"

Fordeler: "Boarding was automated gates was easy."

Fordeler: "There's nothing much that's positive to say about this leg of our journey."
Ulemper: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Fordeler: "The service to clients number one. I like"

Ulemper: "Lost a whole day and a half of vacation!"

Ulemper: "Having to go through passport control and security a second time took too much time for the connection between flights."

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Ulemper: "Same as above"

Fordeler: "Nothing good to say"
Ulemper: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Ulemper: "Did not happen"

Fordeler: "Plane was clean, crew nice and courteous."
Ulemper: "Food."

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Smooth ride. Almost made up some flight time......"
Ulemper: "No entertainment, Two hour delay......almost missed our connecting flight."

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Ulemper: "Nothing."

Fordeler: "Same as above."
Ulemper: "Same as above."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Ulemper: "Short flight so no entertainment provided or needed."

Ulemper: "Delay for one hour"

Fordeler: "Short flight, not much to say about it."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Ulemper: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Fordeler: "Enough room for short flight, flight staff was fabulous. No recommendations or complaints."
Ulemper: "Everything was great"

Fordeler: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Ulemper: "Nothing to dislike."

Fordeler: "Nice crew"
Ulemper: "Small leg space"

Ulemper: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."

Ulemper: "Lost my Baggage for 2 days."

Fordeler: "All is great."
Ulemper: "Nothing is not good."

Fordeler: "Nothing"
Ulemper: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Fordeler: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Ulemper: "- Leave in time - Working onboard entertainment system"

Fordeler: "I was i business class and the crew were very good"
Ulemper: "nothing as it was not a long flight, only 3 hours"

Fordeler: "I got there"
Ulemper: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Fordeler: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Ulemper: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."

Fordeler: "Lots of movie choices."
Ulemper: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."

Fordeler: "Pleasant and friendly crew. Attentive and professional service."
Ulemper: "Late inbound flight made our flight delayed. No info at gate, until a few minutes before boarding. Small, crammed seats. Very worn seatbelts gives a less than favorable impression."

Fordeler: "God og personlig service ombord. Her ble man tatt godt vare på."
Ulemper: "Forsinket avgang, enda alle passasjerer var ombord i tide og boarding var «completed» før avreise."

Fordeler: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Ulemper: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."

Ulemper: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"

Fordeler: "Loved it"

Fordeler: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Fordeler: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Ulemper: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Fordeler: "I made it home safe."
Ulemper: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Fordeler: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Ulemper: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."

Fordeler: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."

Fordeler: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Ulemper: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Ulemper: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Fordeler: "They waited with connection flight."
Ulemper: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Fordeler: "the flight wasn't full and I had the front row"
Ulemper: "i had the front row on an airplane but there was no first class:("

Ulemper: "did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742) put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Fordeler: "Seats were larger than expected - more comfortablethan most airlines."
Ulemper: "Flight entertainmenot working well Frankfurt airport had no free wifi."

Fordeler: "On time."
Ulemper: "Seats are uncomfortable."

Ulemper: "I never get that flight."

Ulemper: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."

Ulemper: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Fordeler: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Ulemper: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."

Fordeler: "The crew was great. The plane was either fairly new or recently refurbished. The new thinner padding on the seats was not a problem at all. For an inexpensive flight they gave a good value."
Ulemper: "The food was decent but not special."

Fordeler: "The service were very good. Just wish the food better selection."
Ulemper: "The leg room were tight."

Fordeler: "The crew was very much professionals, worked fast."

Fordeler: "Loved the flight attendance!! They were friendly, witty and flexible."
Ulemper: "Nothing"

Fordeler: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Ulemper: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."

Fordeler: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Ulemper: "None"

Fordeler: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Ulemper: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Fordeler: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Fordeler: "Food and service"
Ulemper: "Seats were very small"

Fordeler: "N/A"
Ulemper: "Small uncomfortable airplane."

Fordeler: "The crew was just fantastic. ...."
Ulemper: "I request special meal. ..unfortunately was not provided to me."

Fordeler: "Checking was a breeze and there were no hassles getting through security. The flight was great and they even had a vegetarian option for my meal! I would highly recommend to anyone for International flight!"

Fordeler: "Brilliant direct flight"
Ulemper: "The cost could be a lot cheaper"

Ulemper: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."

Fordeler: "Finnair floor crew very polite & knowledgeable"
Ulemper: "Plane was extremely old, no entertainment nothing was working, EuroAtlantic Airways crew showed how very inexperienced they were when they had to "handle" frustrated passengers"

Fordeler: "friendly crew"
Ulemper: "old B757 aircraft with poor entertainment system, not suitable for long haul flights"

Fordeler: "I thought it was a great experience although I slept through most of it. However the electronic boarding passes did not work so I had to go to the desk for a paper one. Everything else good, I will fly again with finnair."

Fordeler: "Nice staff. Food was quite good I wanted a window seat. Request not filled. Over all flight was good."

Ulemper: "It is over a month now and I am still waiting to get my American Airlines miles awarded to my account. The trip was booked through FinnAir but operated by American Airlines. They are both members of the same alliance. The airline miles number was confirmed with American Airlines upon check-in. But now, American Airlines wants proof of my ticket receipt and boarding pass. I have my ticket receipt but who keeps their paper boarding pass these days? Hope my photo of the gate details suffices for my boarding pass."

Fordeler: "On time and my luggage was there."
Ulemper: "My audio and movie function didn't work."

Ulemper: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Ulemper: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."

Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"

Fordeler: "Nothing."
Ulemper: "Checked bags left behind, no food, no drink."

Ulemper: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Ulemper: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Fordeler: "Fairly easy boarding process and nice staff"
Ulemper: "Delayed about an hour once all boarded"

Fordeler: "SAS oversjøisk er nesten alltid veldig bra"

Fordeler: "Service"

Fordeler: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Fordeler: "On time. Good hardware."
Ulemper: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"

Fordeler: "Alt"
Ulemper: "Ingenting."

Fordeler: "Timing is good"
Ulemper: "To craody"

Fordeler: "Very helpful staff."

Fordeler: "Seats were very comfortable for economy. Crew was pleasant, attentive and efficient. Good seatback entertainment system."
Ulemper: "Once passengers do final passport check and enter secure gate area on this flight to the US, there’s no bathroom available. On the transatlantic flight, no complimentary glass of wine as on other airlines."

Fordeler: "on time polite staff comfortable flights with free coffee"
Ulemper: "charging for bags"

Fordeler: "Terrible"
Ulemper: "Everything"

Fordeler: "Easy boarding. Friendly staff"
Ulemper: "N/A"

Fordeler: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Fordeler: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Ulemper: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Ulemper: "Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat."

Fordeler: "Efficient processing of passengers onto aircraft."

Fordeler: "premium economy"
Ulemper: "nothing, it was great!"

Fordeler: "On schedule,great crew"

Ulemper: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Fordeler: "Plane was quite empty"
Ulemper: "Plane wasn't in the best shape"

Ulemper: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"

Fordeler: "I have no complaints. Will recommend SAS to all my friend. Thank you."
Ulemper: "I do not like the way they conduct their business from the office never returning phone calls as we are trying to get our questions answered. Would also be nice if the airline would use JFK instead of Liberty in Newark. Thank you."

Fordeler: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Ulemper: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."

Fordeler: "Ok friendly"

Fordeler: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Ulemper: "Nothing. There was nothing to not like. In fact they fed us too much!"

Fordeler: "the food was greqt"
Ulemper: "the boarding process has no order"

Ulemper: "Seat was uncomfortable."

Fordeler: "Nothing to be honest"
Ulemper: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Ulemper: "Forsinkelse Lite utvalg av mat"

Ulemper: "Planes are getting old. Seats are not the most comfortable."

Fordeler: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Fordeler: "The crew was lovely"
Ulemper: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."

Ulemper: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Fordeler: "The cleanliness"
Ulemper: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Fordeler: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Fordeler: "No problems, great crew, easy check in and on time!"

Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."

Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"

Fordeler: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Ulemper: "The noise factor was very high."

Ulemper: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Fordeler: "Hyggelig personale"
Ulemper: "Dårlig luft."