Ulemper: "Was perfect"
Ulemper: "They cancelled my flight"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
Ulemper: "Flight was delayed - missed connection in Istanbul"
Ulemper: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."
Fordeler: "All was really good"
Ulemper: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Fordeler: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Ulemper: "There was nothing really to dislike here."
Fordeler: "I love the food❤️"
Ulemper: "2 hours delayed"
Fordeler: "Excellent service. Very tasty food."
Ulemper: "Too many voice announcements, interfering with the entertainments system."
Fordeler: "Food and service in business class were splendid."
Ulemper: "Absolutely nothing!"
Fordeler: "Food as per.always was.great and choice of entertainment also good."
Ulemper: "Bording was delayed because of inbound flight delays."
Fordeler: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Fordeler: "Crew was very kind"
Ulemper: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Ulemper: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
Fordeler: "The food was quite good"
Ulemper: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Fordeler: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
Fordeler: "Overall it was ok. I enjoyed the leg space."
Ulemper: "I suppose it's just a matter of different manners"
Fordeler: "kayak was poop for help for me."
Ulemper: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"
Fordeler: "The flight was on time"
Ulemper: "The boarding process was not orderly"
Fordeler: "Excellent customer service, crew always helpful and glad to please."
Ulemper: "Atatürk airport link too confusing and decreased my flight experience"
Fordeler: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Ulemper: "The 2 flights were delayed, I went to my work late Both bags were broken"
Fordeler: "The food is great and so is the entertainment system."
Ulemper: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Ulemper: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Fordeler: "The counter in Kuwait was very kindly with my because I have disabled boy"
Ulemper: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Fordeler: "Short flight-everything fine. Great plane."
Ulemper: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Ulemper: "They lost one of our bags."
Fordeler: "I was upgraded to buisnes class :)"
Ulemper: "Every thing was ok"
Fordeler: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Ulemper: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Fordeler: "Crew members were nice People were good at check in as well"
Ulemper: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
Fordeler: "Entertainment System, Food"
Ulemper: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"
Fordeler: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."
Ulemper: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Fordeler: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
Ulemper: "They lost my luggage"
Fordeler: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"
Fordeler: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Fordeler: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Ulemper: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
Fordeler: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Ulemper: "Seat was small and squeezy. More variety for food needed."
Fordeler: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Ulemper: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Fordeler: "The boarding was quickly. The crew very kindly"
Ulemper: "The seat are small. The food has a lot of salt and bread."
Fordeler: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Ulemper: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."
Ulemper: "The absolute worst airline we have ever flown with. Will never fly with them again."
Fordeler: "Check-in counter staff"
Ulemper: "boarding process"
Fordeler: "Tv and food also attendants"
Ulemper: "Nothing special"
Fordeler: "Everything apart from the un-explained wait in the boarding region."
Ulemper: "We stood at the boarding gate for nearly an hour....otherwise no complaints."
On time and good staff. Excellent
Check in working effective. Kind cabin personnel . Not too note storage place inside for carry on luggage .
Fordeler: "Situation was handled well."
Ulemper: "Lack of information on the cause of delay."
Fordeler: "Great food. Nice staff."
Ulemper: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."
Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."
Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"
Fordeler: "Very helpful crew, good food."
Ulemper: "Flight was one hour late."
Ulemper: "Lufthansa lost my luggage. Still waiting in my hotel."
Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."
Fordeler: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Ulemper: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Ulemper: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."
Fordeler: "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Ulemper: "Didn't like the fruit dish or the liverwurst type meat."
Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."
Fordeler: "We were treated very well by all staff. Very nice crew"
Ulemper: "I did not like the fact that I was not on this flight."
Ulemper: "Because the one came in from London Got Delay And I miss my flight"
Ulemper: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."
Fordeler: "Boarding was fast. Lots of bathrooms."
Ulemper: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"
Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."
Ulemper: "Waited an hour after boarding in the plane."
Fordeler: "Everything overall"
Ulemper: "Slight delay"
Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."
Fordeler: "Smooth ride. Almost made up some flight time......"
Ulemper: "No entertainment, Two hour delay......almost missed our connecting flight."
Ulemper: "Late one hour. Apparently equipment failure"
Fordeler: "No delay and the landing is smooth"
Ulemper: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."
Fordeler: "Seats are fairly comfortable. We were delayed and missed our connection. A woman in the service center expedited finding us a new flight and getting us a good hotel."
Ulemper: "Flight was delayed from Rome. They had scheduled our connection too close (55 minutes) so we missed it. No explanation for the delay was given. The food is just terrible. Might be the worst I've ever had on an airplane. The only way I could book seats ahead of flight day was to buy them - and then I didn't get them because of the delay and had to sit in the second to the last row where it was pretty bumpy."
Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."
Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"
Fordeler: "Short flight, not much to say about it."
Ulemper: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."
Fordeler: "Good plane"
Ulemper: "No entertainment on board of the aircraft"
Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."
Fordeler: "Boarding was fast Crew was polite"
Ulemper: "There was no entertainment on board!!!!!!"
Fordeler: "Excellent service and efficiency."
Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."
Fordeler: "we arrived early. the headrests are well-designed- all headrests on all flights should be like this."
Ulemper: "when we first boarded and went to use the restroom before the flight departed, the floor was sticky and smelled strongly of urine. had they even cleaned it on the turnaround? doubtul. several other toilets also smelled like urine early in the flght. the touch-screen on the entertainment interface is not very user friendly and was kind of frustrating."
Fordeler: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."
Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."
Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."
Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."
Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."
Fordeler: "The crew was very nice and provided snacks even though the flight was short"
Ulemper: "This flight was good!"
Ulemper: "Small plain and food was very bad"
Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."
Fordeler: "flight crew was very nice,"
Fordeler: "Friendly crew, overall international flight experience was comfortable. Thank you."
Fordeler: "Ye,everything was fine"
Ulemper: "The food maybe"
Fordeler: "No friendly at all ZERO service almost we lost the flight. Never recommend to anyone"
Ulemper: "Fire the person on front."
Ulemper: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Fordeler: "Roomy seats and good food"
Fordeler: "Seats and the leg room"
Ulemper: "Vegetarian food"
Ulemper: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Fordeler: "Consistently on time flights, friendly staff, and comfortable planes. Great value for money!"
Fordeler: "Wider than average seats and a nice meal."
Ulemper: "Plane was not near the gate & we had to ride a bus to the plane."
Fordeler: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Ulemper: "We couldn’t check in until 90 minutes before Departure."
Ulemper: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
Fordeler: "Cabin crew was good."
Ulemper: "Delays are unavoidable. But better communication during delays would be helpful"
Fordeler: "Crew very helpful and happy to assist Good communication"
Ulemper: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Fordeler: "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."
Ulemper: "Again the airport. Its not the airlines fault, but to have ONe set of toilets in a whole airport wing is unacceptable."
Fordeler: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Ulemper: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
Fordeler: "The service and the overall quality of the professional experience of the stuff."
Ulemper: "The use of"
Fordeler: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
Ulemper: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."
Ulemper: "Great food, smooth landing, very polite service"
Ulemper: "too many fussy babies crying and screaming."
Fordeler: "Food and service and that they recycle!"
Ulemper: "60 euros for one checked bag is insane!"
Ulemper: "The flight was delayed 3 hours and there was very little information offered as to what to expect. I was grateful I did not have a connecting flight as surely I would have missed it. The gate agent seemed to be completely lost and at one point started boarding and then had to ask those that had boarded to deplane. The seats were rather uncomfortable to begin with but then add to that being in the last row next to the toilets and the galley AND with crew members stepping on the side of my seat to reach supplies in the overhead bin without warning."
Fordeler: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."
Fordeler: "Plane was clean and there was enough room"
Ulemper: "The boarding gate on the ticket was wrong - twice."
Fordeler: "The food was good. The flight attendants weren't overly friendly but I didn't mind. No problem checking in or claiming my suitcase."
Ulemper: "The flight boarded about 45 minutes late, and none of the employees at the desk at the gate bothered to tell anyone why, or when an estimated real boarding time would be. Flight was pretty warm as well, and seats were tight even for the 120 pound person I am. No entertainment, but they did show a map of where we were which was nice."
Fordeler: "I slept through most of the flight."
Ulemper: "Everything else. Especially that I had to pay $60 for one luggage."
Fordeler: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Ulemper: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."
Ulemper: "No entertainment on a 4 hour flight"
Fordeler: "On time departures and on time arrivals, full meal service and drinks"
Fordeler: "good service prompt take off quick disembarkation"
Ulemper: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"
Fordeler: "The flight was posfond in tel aviv by 45 minutes"
Ulemper: "Tehran station staff need more trainig and need to be overseen"
Fordeler: "The flight was great. The staff was nice. Everything was great!"
Ulemper: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
Fordeler: "Great airline and a star Alliance member, will fly again for sure"
Fordeler: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Ulemper: "Waiting more than 3 hours in Athens"
Ulemper: "I did not know that I will have to pay for lagged 45$"
Fordeler: "Good food and beverage service on a short duration flight."
Ulemper: "Boarding was a little cumbersome, having some reading materials would help."
Fordeler: "Crew were very helpful and courteous"
Ulemper: "If it is possible to change the timing of the departing flight from Beirut."
Fordeler: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Ulemper: "Luggage charge was a big surprise, 40 euros each bag"
Fordeler: "It was inexpensive therefor I didn't expect much although I got more than I paid for!"
Fordeler: "Prompt , on time flight sched"
Ulemper: "Havas customer service reps are not warm. Just doing their job, no.extta mile...can be rude at times"
Fordeler: "Friendly cabin staff"
Ulemper: "Long wait for check in, luggage cost 40E extra...but I didn't know it before...and then one had to leave the check in counter and go somewhere else to do it...taking more time"
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Fordeler: "The plane condition."
Ulemper: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Fordeler: "Boarding was efficient and the crew were nice."
Ulemper: "the seating is horrible. it was the tightest seating I've ever experienced."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Ulemper: "Very nice crew and great food"
Fordeler: "Very nice airplane and pleasant crew"
Fordeler: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Ulemper: "Nothing,just the seats. Cleanliness was perfect"
Fordeler: "Terrific hot breakfast in bus. class"
Ulemper: "Window did not darken like the others."
Fordeler: "The crew was very kind"
Fordeler: "Crew were excellent"
Ulemper: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Fordeler: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Fordeler: "very nice crew"
Ulemper: "my baggage was lost"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Fordeler: "The crew is really welcoming"
Ulemper: "The seats are too narrow and a bit too hard"
Ulemper: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Fordeler: "Nice attention and good food. Plane and seats are confortable"
Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Ulemper: "not really"
Fordeler: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Ulemper: "Transfer point needs upgrade."
Ulemper: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Fordeler: "Crew was good"
Fordeler: "Boarding agent extra effort to improve my seating!"
Ulemper: "Food amount less than expected."
Ulemper: "Our lougage did not arrive"
Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Fordeler: "Flying with KLM is a pleasure"
Fordeler: "The flight was perfect! Great food,movies and I even got to sleep !"
Ulemper: "All was well!"
Fordeler: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Ulemper: "Nothing to say"
Fordeler: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Ulemper: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Fordeler: "Comfort was better than on the previous Dash-8. Food was OK."
Ulemper: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Fordeler: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Ulemper: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Fordeler: "Great on board service from a very professional crew."
Ulemper: "Can't think of a thing."
Fordeler: "The entertainment options were good."
Fordeler: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Fordeler: "Fabulous trip with friendly, helpful staff"
Fordeler: "Excellent very good"
Ulemper: "Everting so good ex"
Fordeler: "Nice seats, comfortable."
Ulemper: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Ulemper: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Ulemper: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Fordeler: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Ulemper: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Ulemper: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Fordeler: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Fordeler: "Great food"
Ulemper: "Sears we're toooo small"
Fordeler: "Airline staff good and professional"
Ulemper: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Fordeler: "The crew were pleasant"
Fordeler: "Timing & efficiency. Good food though only a sandwich."
Ulemper: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .
Hyggelige og effektive ansatte. Derimot er flyene til og fra Oslo alltid forsinket og i vår tilfelle var det på 25 minutter. I tillegg, er kabinene på enkelte fly delvis utdaterte, smart å sjekke på forhold hva slags fly du skal fly med. Ellers er det er svært bra selskap som jeg anbefaler å bruke.
Fordeler: "Seats ok. Crew is super. Drinks offered"
Ulemper: "Nothing, AF rocks"
Ulemper: "Entertainment system was not working on all seats"
Ulemper: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Fordeler: "Great and friendly crew"
Ulemper: "In-flight system had some problems and seats seemed a bit uncomfortable"
Fordeler: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Ulemper: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Ulemper: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Ulemper: "Flight was delayed"
Ulemper: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Fordeler: "It was very comfortable and pleasant."
Ulemper: "Could be a little better the service, the dinner was late"
Ulemper: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Fordeler: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Ulemper: "See previous"
Fordeler: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Ulemper: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Fordeler: "Nothing !! Such a bullshit flight ever !!!"
Ulemper: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Ulemper: "Really hard to get boarding passes online"
Fordeler: "Great crew and prompt boarding."
Ulemper: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Fordeler: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Ulemper: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Fordeler: "The crew was pleasant and boarding efficient I lucked out with first class"
Fordeler: "Great seat. Comfortable. Quick boarding."
Ulemper: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Ulemper: "2 hours delayd and 1 free cup of water-:("
Fordeler: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Fordeler: "Crew was nice movie selection was good."
Ulemper: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Fordeler: "Food was good, crew was very professional and courteous. Flight was smooth."
Ulemper: "Coach was cramped and the video system didn’t work very well"
Fordeler: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Ulemper: "Slight issue with headphone connection, was not the only passenger."
Fordeler: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Ulemper: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Ulemper: "Flight cancelled because of weather"
Fordeler: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Fordeler: "The friendliness and courtesy of the staff."
Ulemper: "One piece of my luggage was left behind in Paris."
Fordeler: "La entrada"
Ulemper: "El resto de cosas"
Ulemper: "The flight was late, real late."
Fordeler: "The airplane have great entertainment system. The cabin crew are very nice."
Ulemper: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Fordeler: "The airbus 380 was great and the staff very nice"
Ulemper: "Too mych bad smells after a few hours"
Ulemper: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
Fordeler: "The inflight service"
Ulemper: "The 3 hours delay"
Fordeler: "The check in process was much better in the CFG airport than SFO. Very organized."
Ulemper: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."
Fordeler: "Flight went smoothly"
Ulemper: "Flight left late The seats are small and crowded There are no entertainment options"
Fordeler: "Boarding was very efficient"
Ulemper: "Losing my luggage after checking it at the gate when volunteers were needed."
Fordeler: "tool me safe from one airport to another"
Ulemper: "wait time, food"
Fordeler: "Panamá airport is a disaster, unorganized and dirty"
Ulemper: "Panamá airport"
Fordeler: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Fordeler: "Not much"
Ulemper: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Fordeler: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Ulemper: "Seat a bit uncomfortable"
Fordeler: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."
Fordeler: "Same as above, the crew was very friendly and the food was great."
Ulemper: "Seating was cramped and uncomfortable for a tall person."
Fordeler: "Warm and elegant service"