Finn billige fly til Washington R Reagan Nat

Ulemper: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Ulemper: Got delayed

Fordeler: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Fordeler: the plane didn't crash.

Ulemper: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Fordeler: Flight arrived on time

Ulemper: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Fordeler: Muslim food

Ulemper: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Fordeler: Impressive service... amazing crew, very friendly and professional

Fordeler: How ferindly they where get on airplane and caring they where the hold time on the flight

Ulemper: They bathroom up front airplane should be first class and back airplane have there bathrooms

Fordeler: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Fordeler: Crew was great

Ulemper: Lots of screaming children. Not much to be done about that.

Ulemper: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Ulemper: Information on arrival time was not correct

Ulemper: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Fordeler: The crew was very kind

Ulemper: Delay due to strike

Ulemper: Seats are too small

Fordeler: How ferindly they where get on airplane and caring they where the hold time on the flight

Ulemper: They bathroom up front airplane should be first class and back airplane have there bathrooms

Ulemper: Broken monitor and seat

Fordeler: the plane didn't crash.

Ulemper: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Ulemper: When its rain we shouldn’t walk to the air plain

Ulemper: Time

Fordeler: The crew was professional & friendly

Ulemper: Food was terrible honestly, entertainment system didn't work on 1st flight.

Fordeler: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Ulemper: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Fordeler: That it got me where I needed to go.

Ulemper: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Ulemper: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Ulemper: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Fordeler: Assertive

Ulemper: Hand out headphones, my phone doesn’t have compatibility.

Ulemper: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Fordeler: The plane ✈️ itself the attendants . The entertainment on board. Really great

Ulemper: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Fordeler: Impressive service... amazing crew, very friendly and professional

Fordeler: The crew tried to be helpful but were equally frustrated with the ground crew.

Ulemper: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Fordeler: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Ulemper: Nothing.

Ulemper: movie selection could have been better.

Fordeler: Safe trip and very nice crew.

Ulemper: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.

Fordeler: Great crew. Old plane but comfy

Fordeler: KLM STAFF WERE VERY PROFESSIONAL

Ulemper: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Fordeler: Flight was on time.

Ulemper: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Ulemper: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Ulemper: Information on arrival time was not correct

Ulemper:

Fordeler: All was great!

Fordeler: Crew was great

Ulemper: We had to go back to the gate to correct an interior light problem.

Ulemper: Movie selections, healthy snacks/food

Fordeler: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Ulemper: Move the drapes a few more inches back.

Fordeler: Flight was on time.

Ulemper: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Fordeler: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Fordeler: Crew were excellent

Ulemper: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Fordeler: Nothing.

Ulemper: Get us off plane. Been stuck at gate in plane for over an hour.

Ulemper: Old plane with no video screens or room. Boo!

Ulemper: Got delayed

Fordeler: Assertive

Ulemper: Hand out headphones, my phone doesn’t have compatibility.

Fordeler: Crew was very friendly and helpful. Entertainment had plenty of choices.

Ulemper: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Fordeler: The crew was very attentive.

Ulemper: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.

Fordeler: Crew was sour.

Ulemper: Crew could have been friendly.

Ulemper: Newer movies

Fordeler: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Fordeler: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Ulemper: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Ulemper: Broken monitor and seat

Fordeler: Great crew. Old plane but comfy