Washington Hoteller

Fordeler: Nice lobby, courteous staff, comfortable bed.

Ulemper: Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.

Fordeler: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.

Ulemper: If you forget to tip housekeeping each morning, don't expect clean towels.

Ulemper: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.

Fordeler: Veldig rent, rolig og imøtekommende.

Fordeler: Attention to detail; Aesthetics; Quality of room; Great amenities; Blue Duck Tavern

Ulemper: Pillow too high/mattress a little too soft for my liking, but that I suppose is nothing more than my personal preference.

Fordeler: Service and public areas what you would expect from this mark.

Ulemper: Rooms are a bit tired.

Fordeler: Location was the best thing

Ulemper: Nothing in particular but it could be less pricey

Fordeler: Great customer service, layout of rooms, cleanliness, quality of soap products, complimentary coffee in morning, great location, full-service restaurant

Ulemper: Expensive valet parking.

Fordeler: The hot apple cider in the lobby. Great location.

Ulemper: The room was filthy. It was NYE so we didn't make a big fuss about it but we were not happy right away. Random sprays of stuff on the walls, a nice little white stain on the bed skirt. The first thing we did was check for bed bugs and luckily there were none. We went out for a nice dinner and when we got back there were security guards in the lobby who stopped us and asked if we were guests but we just nodded and he let us right by. We spent the rest of the night listening to one of our neighbors break glass and toss furniture around- I get it it's NYE but we didn't think this hotel was that kind of place or we never would have paid this much to stay here. The only thing the front desk did was offer us comped breakfast and to have security "look around". The final blow came upon checkout when we found out the valet fee was $50! $50?! Why not offer to comp that instead of breakfast no way we were gonna eat something made in this filthy place.

Fordeler: The decor was excellent. I recommend using the subway, it's a short walk away.

Ulemper: If it had a pool it would have been perfect, but otherwise it was fantastic. Service at the in-hotel restaurant was slow and food was a little overpriced compared to the excellent food you could get around town.

Fordeler: Can rank this as one of the best. Not over the top stuffy but excellent service, clean, active, perfect proximity to all of DC, awesome decor, fabulous staff. We are just so pleased and are excited to know we no longer need to search for a place when we come to DC in the future. It will always be The Melrose.

Fordeler: Fantastisk service

Fordeler: Veldig profesjonell, svært høflige, veldig fint.

Fordeler: Portierene, og hele personalet var utrolig vennlige og hjelpsomme. Rommet var av bra størrelse og velutstyrte. Beliggenheten er flott med mange restauranter i gangavstand. T-banen er omtrent 3 kvartaler unna.

Ulemper: Utsikten fra rommet vårt var ikke noe særlig, men vi brydde oss ikke.

Fordeler: Flott beliggenhet

Fordeler: De ansatte er veldig vennlige og imøtekommende. Bra beliggenhet, fint område for turgåing, i nærheten av Rock Creek Spor

Fordeler: Rom, personale og mat

Fordeler: Flott sted, god mat, flott personale, veldig behagelig.

Ulemper: Ingen kaffe på rommene!

Ulemper: Det oppfylte mine forventninger.

Fordeler: Breakfast was good and friendly service. Location was excellent for visiting Smithsonian Air and Space Museum. Comfortabele rooms.

Ulemper: Checkin was a bit chaotic and they were not sure about the price we had to pay. Very few restaurants in the direct environment. Glass door to bathroom offered not much privacy, although nice shower.

Fordeler: I stayed for two nights and I'm very happy with their services. Staff was courteous and all facilities were clean.

Fordeler: Staff were incredibly friendly, we were given an upgrade to a suite, and it was such a great location! comfortable beds, great shower, nice bathroom, etc.

Ulemper: Breakfast was comprehensive, but if you arrived after 8:15 it was hit or miss with what was left. Sometimes there was little food (we were there over cherry blossom festival), other times they did continue to replace. It was a good value though.

Fordeler: Good location

Ulemper: Room was on the dirty side.......breakfast was good one day of the three mornings, otherwise cold food and the amount of people was crazy.

Fordeler: Beautiful hotel with friendly staff.

Ulemper: The elevator was an inconvenience. At times it said it was going down but would go up. Didn't like that only one elevator went to the roof top. Also, communicating with the vallet attendant was difficult. He didn't seem to understand our questions and we couldn't understand his responses.

Fordeler: Beliggenheten var fantastisk. Ren oppusset rom, god frokost. Vi gikk til alle museene.

Fordeler: Fantastisk beliggenhet! Et kvartal fra metroen, 3 kvartaler fra Air and Space museum. Komfortable senger, ganske bra gratis frokost, veldig hyggelige ansatte. Jeg vil bo her igjen!

Fordeler: Ikke noe rot rom, gode senger, hyggelige ansatte, konferansesenteret i salong. Happy hour

Ulemper: Ingen andre restauranter, begrenset meny i salongen

Fordeler: The hotel staff was very cordial. Very busy and active bar in the hotel. Breakfast from the hotel restaurant was good. The room was clean and very modern. Beds were very comfortable.

Ulemper: Access to the closet was limited due to the proximity of the bed to the closet doors - couldn't open the doors enough.

Fordeler: Very upscale looking hotel

Ulemper: The A/C was on blast. Too cold in the common public areas. Like arctic cold. Uncomfortable. Also the lighting in the room was totally insufficient. Very dim and dark. Opening the windows didn't help because we were in a room on the inside part of the hotel which faced the other wall of the building.

Fordeler: Nice decor and amenities, good restaurant and bar, friendly , responsive staff , great location

Fordeler: The neighborhood had a little of everything for you whithin short walk distance. Was nice to have the calm of the neighborhood but close enough to get into the hustle of the downtown area.

Ulemper: The housekeeping staff spent more times in the hall on their phones texting and talking. We left our rooms around 10a and when we returned around 4:30 Our room had not yet been cleaned. Before we left for dinner we called and asked that our room be refreshed and housekeeping said they would be right up. They never came. I did say something to the front desk at check out - her response was "oh, that's not supppsed to happen that way. Now, I did get an email from management apologizing, but stating that he discussed with housekeeping and they blamed us for having the do not disturb on. We had made sure it was Not on (double checked) before we left for dinner. The staff was very friendly - just REALLY distracted with their phones.

Ulemper: I had reserved and paid for a room a week before I was scheduled to arrive. When I finally got there at 11:15p after a long day of travel, the front desk clerk informed me that they had NO ROOM available for me. He gave me a "voucher" for a "nearby" hotel, handed me a $20 bill and hailed me a cab. This other hotel was miles away, not nearly as nice or well-located, and had no idea what was going on. I received no follow-up from the Dupont Circle Hotel management or staff to make sure everything was ok, no less a complimentary stay or anything. And the kicker: as of today (4 days after this debacle) the $1000+ charge for my room is STILL on my credit card (i.e., no refund). I will never, ever stay at this hotel again, and neither should you.

Fordeler: The only thing I can really say is that the location of this hotel room is right in the middle of everything.An the shower was great

Ulemper: Where do I start, first off the rooms don't match the picture online. The staff there is very rude. The only way I was able to get any help from them was to ask to speak to the manager. The beds there look like something from 1980's . There is no door on the bathroom so if you want to us the bathroom if you have family,friends with you you have to use the lobby bathroom. The parking fee for this place is way to high your best to drive 2 blocks down an park your own car for $15.00 instead of paying the hotel room $55.20.

Fordeler: Good value for money, close to Georgetown and metro

Ulemper: Noisy aircon

Fordeler: Location, Cafe DuPont and Bar DuPont

Ulemper: Terrible reservation system. I believe they intentionally overbook the hotel and end up turning away guests. WiFi is terrible. No connection during my 5 nights even after daily complaints. Night front desk staff is mediocre.

Fordeler: The ideal location in Dupont Circle Washington D.C. over-shadowed some of the quirks in the room configuration. Very nice bar & restaurant in the lobby.

Ulemper: Not much room to hang clothes or unpack clothes. The lighting in the room and bathroom could have been brighter. The TV could have been on an extension arm or situated in the center of the room. The door-less shower stall was a bit messy.

Fordeler: Clean rooms and great staff.

Ulemper: The bathroom privacy was not ideal given we were in a two queen bed room with our teenage daughter.

Fordeler: Flott beliggenhet. Stab veldig oppmerksomme.

Ulemper: Badet dører ikke dra til taket. Saloon stil dører. Litt upraktisk for personvern.

Fordeler: De ansatte på hotellet var alltid imøtekommende og hjelpsomme.