the location is perfect, next to union station and close to the museums
The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.
Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby. Breakfast not included.
The best feature of the hotel was the convenient location. Staff were friendly and helpful.
location, clean and nice room, good room service some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.
The location The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel
Roof top pool, stylish room and great location. Breakfast was modest considering its price.
We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us. We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay! Nothing!
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible. The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.
The bed was very comfortable; room very clean and attractive. Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.
The front staff was wonderful! The pillows were too soft. Too far from Metro.
Nice hotel, located in a convenient location. Huge rooms. Good breakfast. Expensive internet connection.
spacious, clean and very comfortable room; nice and pleasant hotel setting few and slow elevators; families with kids all over
We appreciated the locaction, nice neighborhood and its easy access to the metro and restaurants. We also enjoyed the convenience of having breakfast basically outside our door, and a good breakfast at that. Enjoyed our stay, Everyone was cordial, especially Mark, The only concern was the air quality in the rooms. When we would return from an outing the rooms seemed to have a dry stall odor to them.
Free Food Too close to that damnable institution.Hated walking through GWU on every trip to the mall.Get rid of those those idiot kids hanging around.From what I saw an education looks far fetched for those imbecils,maybe its all about a good brain washing anyway.
Very clean room and cordial staff.
Free continental breakfast, free snacks and drinks in the evening, spacious rooms, friendly staff. We were stuck there in a blizzard and still managed to have a great time! Having a suite allowed us a lot of freedom since we were traveling with a toddler that has an early bedtime. Nothing.
Great hotel in a great location. Staff, breakfast, evening cocktails and rooms were great. Overall quality of hotel was excellent.
the staff always had been very friendly and helpful, In the lobby there is the pond with the koicarps, which is very beautiful, the rooms are comfortable and the service is efficient, courteous and friendly
God frokost med hyggelig betjening. Betjeningen i resepsjonen kunne vært hyggeligere og utadvendte.
Beliggenhet og rommet Høy pris
Stort, komfortabelt rom med herlige senger. Rent og ordentlig. Hyggelig og hjelpsomt resepsjons-personale. Fin beliggenhet. Kommer gjerne tilbake! Frokost-utvalget kunne vært bedre. Det lønner seg nok å komme relativt tidlig til frokost, for at det ikke skal være slutt på enkelte matvarer.
Coffee Bean Housekeeping never cleaned the room even though we left at 1pm. I asked the front deask for towels when I came back at 11:30pm and they were not delivered until 12:30.
Great location. Numerous amenities at the hotel Painfully slow check in process. The hot water in the morning ran from nonexistent to very low pressure. I understand m the water pressure is due to construction of the building next-door
The staff (especially in the Executive Lounge) was exceptionally friendly and accommodating. Our bed was very comfortable, the view was fantastic, and everything seemed up to date. We somehow snagged this Hilton Honors room and the frree wi-fi through Kayak. The location is on the edge of a residential neighborhood and a bunch of restaurants within walking distance. There were a couple of hairs in the shower, but nothing too shocking. Parking overnight and hourly was so expensive that we had to search for street parking. Free wifi was only available in public spaces. Some of the facilities were closed (due to winter) or accessible only by Hilton Honors.
Nothing Got there and they sent me to room that was already taken, and then they had to send me to another hotele
The cozy room. That parking is expensive luckily I always get parking spot in the street.
Location was great. Room was large and comfortable At times appeared very crowded and busy, like being in a railway station. Cars often piled up outside main entrance, not allowing taxi to approach
its position at the city!
Room was very nice and clean, very comfortable. Staff were very helpful. However, parking in the garage was VERY expensive- $43 for one night. I sucked it up and paid it. I prepaid for the room for Kayak, so it wasn't a big deal. I saw that they had put a $50 hold on my card as well. After I left, they charged my card the $43 for the parking and released the $50 hold, but one week later, I still have a $43 hold for the parking on my card. After contacting the hotel, leaving messages for billing, the garage, and all types of people, I finally got through to Hilton Guest assurance who contacted management for me. The management's response was that this was standard practice and to take it up with the credit card company. The credit card company cannot do anything with pending charges. I've never seen a hold last so long, especially after they have collected their money.
Upon telling the desk clerk and manager at check-in that I had honeymooned at this hotel almost 47 years ago, they expressed genuine delight and immediately offered me a complimentary service. The following morning when I needed help with the timing of a couple of things, I discovered that the word about my stay had spread and a second manager took care of me with very attentive service. It's wonderful that a large, old hotel in a big city understands the importance of making the individual guest feel special.
This hotel is the same every time I go excellent...I really love the little relaxation area near the escalators and bar. I also loved how clean it was...will definitely be staying here again...,it's perfect because it's only a 5min or so minute uber ride from like DuPont and Adams Morgan I didn't care for how high parking garage was it cost $40 dollars for parking so needless to say I didn't park (just parked on the street....also didn't really like how far the ice machine was lightyears away from the room be
Clean, friendly and best price for one night stay in downtown dc. Good quality and quiet room. Large hotel with lots of amenities for business travel. Small beds in the room, more like a double. I didn't order wifi because of the cost. So ridiculous to charge for internet! Bar was alright. Location is good. Probably won't stay again unless no other option. Too expensive and very busy.
Pool No fridge in room. No charging station for iPhone.
Liked the interiur, design hotel. Nice rooms. Nice view. Great roof-top terrasse. Clean. Friendly staff. Good restaurant for dinner/sushi. No automatic refill of minibar, should get refilled every day! Rooftop bar closed all day for the guests who wanted to use the pool. Rooftop pool quite small - only for "cooling down" - not for swimming. Rooftop bar not avliable for guests... 8 out of 10 evenings the hotel had private arrangements on the rooftop not giving the guests of the hotel access to the terrasse. No information given on this. Did not recieve shampoo/condition/soap every day. Small breakfast in restaurant.
Hyggelig personale. Fin design - men med begynnende slitasje på rommene. Vil snart kreve oppussing. Fin beliggenhet. Positiv stemning.
I loved the rooms and fasilities, the view from the room, the atmosphere and the rooftop terrasse/pool/bar area 6 out of 7 nights the hotel had private arrangements on the rooftop terrasse/bar - which didnt allow the hotel guest to use the fascilities. I HATED THAT!!!! The rooftop terrasse/bar was one of the reasons for choosing this hotel, not being able to enjoy it was not very satisfactional. This should have been informed before arrival, or should have been given some alternatives to the guests that wanted to have a drink with a view.
Comfortable bed. Great location good water pressure in the shower The coffee maker didn't work well- the blower dryer was cracked very small bathroom Complimentary coffee in the lobby would have been a nice touch and a complimentary happy hour would be a nice touch
I loved the room and the cleanliness...the comfort of the bed..overall great... the fact that there was no tub mat in the bathroom. Tub very slippery. as a business traveler my flight was late and when I got to the hotel there was no restaurant or room service.. on my floor there were not even vending machines to purchase soft drinks..
Great location and accommodation . Personable staff. If I had to find a weakness it would be too very small elevators
The Churchill was a delightful respite for this harried traveller. The staff was exceptionally helpful and friendly, the decor very pleasing, the room quite comfortable . All in all, my stay - though short- was very pleasant. I have no complaints.
Friendly, helpful staff; great location, spacious room, well appointed and comfy. Overall good pic! Room too hot, useless thermostat, too much light at night. Bring a sleep mask
the front desk staff was very helpful and courteous. The room was clean and spacious. The bathroom was wonderful.
Comfy beds, decent size room in the junior suite. Nice quality towels and linens. Staff was pretty rude when we came back from seeing monuments. Bar tender was very rude when I went to take a call from my sitter and acted as if I was running out on the tab and refused my drink when I returned for no reason. The manager, I assume was very rude when we came in laughing (mind you, it was a bday party and gathering of veterans) In serious need of vending machines or at least bottles of water. The night staff was nice enough to bring up a cup.
The hotel is very clean and well maintained. It is an old building with character. There didn't seem to be any dress code for the staff so I couldn't tell for sure who was working there or hanging out. Staff couldn't easily tell me where local restaurants were. I had to find them on my own. The air blowing into the room from the HVAC vent was loud. I would have expected this from a cheap hotel but I paid over $350 per night.
Spacious room located across the street from our conference The heat in the room was stuck on and the thermostat didn't do anything. Had to leave the windows open to be bearable in the room.
Very warm and welcoming front desk staff. Great location. Well appointed rooms and spacious Nothing comes to mind.
Good location. Friendly stuff. Ice machine wasn't working so wasn't iron. Valet parking only. Room was really small.
Nice room - king size bed slept great. I was very disappointed that there were no coffee pots in the room or complimentary cups offered in the lobby. However, I was informed that I could purchase a cup in their restaurant for $4.00. For the amount of money that I spent on the room, I really feel something as simple as a "complimentary" cup of coffee should have been included.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
The hotel was clean and the staff was friendly. Very conveniently located. If you need to be close to Dupont and don't plan on spending much time at the hotel, it's a good choice. The hotel is under major construction. At first, it wasn't even clear how to enter the building. Then we figured out that we needed to enter through the parking garage. The front desk is a small kiosk by the elevators. It's still a decent choice for the price if you're mostly concerned about location.
Ideal location. Some issues with the AC. It was ok, just not ideal.
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Nothing Small room and very noisy
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Location was excellent. The hotel is really nice and the price we got could not be beat.
The room was clean and modern. It was an excellent looking hotel in a great location. The White House is only about 3 blocks away. We were able to walk to the Verizon Center, area bars, The International Spy Museum, and other attractions in downtown DC. The walls are paper thin. We could hear everything going on next door and it sounded like the the family upstairs had pogo sticks all night long. Every time our neighbors flushed the toilets or took a shower, it sounded like we were in their bathroom.
It was clean The parking very expensive
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
The atmosphere of the hotel was great , the look of the hotel was beautiful and made some great memories.
The checking was quick and easy and the staff friendly. We only saw the concierge once, so not much help there-we asked the taxi drivers when we had questions. The room was clean and when we asked for one extra towel to be left we got an entire stack of towels within 5 minutes. We also appreciated the vending machine & ice machine down the hallway. Unfortunately our room was on the street side (I did ask for a room with a view) and even though we were on an upper floor, the street noise was much more than expected. Sirens and honking and back-up beeping kept us up most of the three nights we stayed. The bed was lumpy and uncomfortable as well. There were no lights on the desk and tv side of the room-only on the bed side. We found that odd as it was difficult to see while reading or writing at the desk. The bathroom was spacious, but I would have liked a "night" light or dimmer in the bathroom for at night.
Location is prime right in the middle of downtown and close to numerous good restaurants. The king bed I had was not very comfortable it felt as if my back was sinking while the rest of my body parts were aloft.
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
Good location room was small and far from the elevator. had to call maintenance to get the tv to work
Clean room Quiet Friendly Staff Great location Great price Nothing!
Close proximty to city center, metro access through lobby. Nothing
good facilities;helpful staff had to request tea/coffee maker and a refrigerator coffee/milk supplies not replenished daily
good location, nice staff
very attentive staff and very positive feeling
The location The price
Good location, helpful staff poor plumbing, below average food and very high cost of room service
Rooms needed to be dusted. Mini bar is electronic and not a refrigerator; DO NOT TOUCH or you will be charged.
My room was very nice and well maintained by the housekeeping staff. The front of house staff were also very cordial. Charging $12.95 per day for internet service is unreasonable, based on the room rate we were charged.
The staff was great and the room was very nice. The breakfast was terrific much better than expected for $1.Ut was a overall great experenice.
very helpful concierge. Decent location
It was so busy/ room service was 30 minutes later
Comfortable beds and attentive front desk staff. Some inattention to housekeeping in a room with a Murphy bed.
Bra beliggenhet. OK komfort. OK/enkel standard. Svært bra bassengområde. Hyggelig bar Oppgradering av rom. Minibar og saftybox bør installeres på alle rom.
Det hadde basseng for ungene til å kjøle seg ned. Det hadde et treningsenter som er viktig for oss. Det hadde bra beliggenhet, gåavstand i forhold til Washingtons severdigheter og Georgetown Vi spiste middag på hotellet første kveld og det var en stor skuffelse. Vi spiste ikke flere måltider der.
Stort og flott basseng. Sentral beliggenhet. Parkeringen er ganske dyr. 150 kr. per døgn, og er obligatorisk.
This hotel is so comfortable - big rooms, great location, friendly staff. Continental breakfast rolls not too fresh but lots of choices nearby for breakfast so not a problem. Free internet terminal is also a plus. Rooms have refrigerator, coffee maker and small sink. Very nice for 4 day stay.
The hotel's location was fantastic. Located very near shops, various restaurants, and only about a 12 minute walk from the Metro.
Stayed at the Hotel Monticello on weekend of June 12/13. Was very favorably impressed. Small lobby, no bar for after hours but that didn't matter because M street is filled with such establishments. Front desk personnel were affable and helpful. Great location. Fifty yards from M street and half a block from everything happening on the Potomac: restaurants, bars, boat rides, etc. Room which were actually suites were beautiful! Large sitting room with two chair and sofa and tv. Bedroom had nice queen and again tv. Four windows in our room was light and breezy. Would not hesitate to stay in this hotel again and would even encourage friends of mine to do same.
I booked 1-bedroom suite for family of 4. It turned out that there was only one king-size bed in the bedroom and pull-out sofa in the living room. I was expecting 2 beds in the bedroom or this hotel shouldn't be available for booking for 4 people. Breakfast is very minimal and there is no breakfast room! Get ready to pay $30/day for parking. Great location!!
I booked this room because of its location and close proximity to Washington Harbor. The staff couldn't have possibly been any more friendlier or helpfull. The hotel is one block from M street and all the shops. Two short blocks slightly downhill is the harbor with fabulous waterfront dining. About half a block away is the C&O canal where you can ride the boat pulled by horses. On M street you can take the buses into DC for all the sights. We will definitely return to this hotel!
Great location near the waterfront and the canal, spacious rooms thoughtfully decorated with very comfortable beds and quality extras. Very nice continental breakfast, although it's realy designed as a breakfast bar (no seating area, so we carried it back to our room, which was a very pleasant suite nicely set up for multiple use). Helpful, pleasant staff, and very well maintained rooms and common areas. It was a little bit of a walk to the Metro (about a mile), but on very comfortable and pedestrian-friendly streets (we had a lot of company on our walks). The hotel is in a lively area, so expect a little noise in the evenings (and often into the early morning hours). Great selection of restaurants and shops in easy walking distance. We were pleasantly surprised--travelling with a teenager, it was nice to have a separate room in the suite with its own tv to give her some ''alone'' time while we relaxed in the master bedroom.
With the weather changing into the spring season the room was uncomfortably hot. Airconditioning was not available. The evening street noise and sirens with the windows opens did not add to the expected charm and ambience of this hotel. The continental breakfast was extremely minimal. A considerable walk to the metro...not convenient for coming and going. A good location for Georgetown and full-day excursions. Would definitely choose a different hotel on my next trip.
The hotel is unprofessionally run. The staff is rude. Few amenities for the price. No high-speed internet as advertised. \n \nThe valet damaged our car when attempting to pull it up from their very small garage. The front passenger side was gouged causing $* of body repair. My wife and I communicated with the head manager who refused to admit fault and their very amateurish insurance carrier was uncooperative. We are now stuck with a $* repair bill. \n \nThe bottom line, you may save money on the room, but you may also have your car mangled. Don't stay in this hotel.
The Monticello was in a great location, near M and Wisconsin Streets, plenty of restaurants and shopping... I felt safe even though I was traveling alone. I was pleased with the friendly and professional staff, as well as the roomy suite. It's a great value.
large elegant rooms. Fluffy white terry robes. Room had a bar area with small fridge, coffeepot and microwave. Nice marbled bath and large separate dressing area. Comfy beds. Lots of nice toiletries. Attentive staff accomodating to questions and requests. Great location for walking around Georgetown. We would return!
My parents and I recently stayed at the Hotel Montecello in Georgetown (Washington DC) and were very pleased with our experience. The rooms were spacious and the staff was friendly and helpful. It was also located in the heart of the Georgetown area, only steps from many shops and restaurants. It was also a very short walk down to the Washington Harbour which was lovely (nice view of the Kennedy Center). My only complaint would be that it was located a bit farther from the nearest Metro station than I would have liked. A 20 minute walk was fine in the mornings but in the evenings when we were returning from a full day of walking and sight-seeing, it seemed like a very long walk back to the hotel. Overall the expereience at the Hotel Montecello was wonderful and I would definitely recommend it to others and would stay there again myself.
Great location in historic Georgetown near great shops and restaurants. The rooms are 2 room suites, very comfortable and relaxing, tastefully decorated. My only complaint is that DC was having unseasonably warm weather the first day of the trip, the room was very stuffy. When I complained they said they don't turn the air on until the second week of April! It should be based on need, not an arbitrary date. I would definately return to this hotel again but I would inquire about the status of the air conditioning before booking.
We were in a suite and it was spacious and nicely furnished. Most staff were nice. Great having a Starbucks in the lobby. Nice central location. The bathroom was small, especially the corner sink. There was no counter space. Front desk clerks were hit and miss. Some nice, some not. Concierge staff were great. The breakfast was OK, not great.
Excellent service. I ask them if I could make my check in before 3 pm (the official hour) because I was going to arrive at 9 am, and they had my room ready for that hour.
Comfort of the room Lack of phone service or free wifi.
The staff were very friendly and the hotel was beautiful. We'd definitely stay here again!
The actual hotel was clean and updated, the staff was friendly and helpful. Overall the actual stay was great. Nice little happy hour offered at the bar. Valet parked my car for 1 night, and took it upon themselves to charge $50 to my credit card, plus a $17 convenience fee. No lot in the surrounding area exceeded $25 for overnight parking. I should have parked my own car. I feel that the hotel was nervy and rude to charge us double the going rate for parking - without notifying me. I felt taken advantage of, since we were already paying top dollar for a 1 night stay. The hotel was nice, but not that nice. I stay in DC all the time, but I may not return unless this problem is rectified.
Location Horribly overpriced
Amaizing service with very friendly staff Beds and pillows were amaizing
The hotel is a beautiful place with excellent finishes. Everything was in great condition and high quality. The rooms were small, which in understandable given the location, but this was a double bed room so it seemed even smaller.
The staff Felt a bit hurried to finish our breakfast.
The hotel and the staff. Both warm inviting and beautiful!
Convenient location to my meeting. Staff is very courteous and helpful. Be sure to ask for a quiet room. The traffic on Mass. Ave. side can be heard even on the higher floors.
The staff were very friendly and helpful our room was at the front of the building and traffic at 5am was very loud.
The hotel is within 4 blocks on the Mt Vernon/Convention Center Metro station. There's a CVS close by for forgotten items and it's on the way to the metro. There's a few places to grab a meal within a one block radius. The staff was very friendly and the room was clean. They have a business center with a printer for printing boarding passes or emails. The TV has a great selection of channels. The toilet was really low, hard for tall people with bad knees. The bed could have been a little more comfortable. The A/C blows on the bed if you don't adjust the levers. There's not enough light by the mirror for makeup, they need to have a movable mirror that you can take to the desk. Only one of the bedside lamps worked. One of the elevators was down, so it sometimes took a long time to get to the room.
Location...Its a short walk from the Washington Mall. They dont have an AC.They have a heater and if you tell them your room is too hot, they asked us to open a window They gave a loud fan which made noise than cool the room. The room is tiny.The flush in the restroom was inefficient. There is no option to park your own car.The valet service is mandatory and is an additional 45$ per night. No inhome laundry service. We walked in from the rain soaking wet and they said they didnt have a dryer in house.
The room is very spacious, clean and very well decorated. The bed is even more comfortable than Hilton! I enjoy my stay here. Definitely recommended!
the hotel provided free wifi,was clean and comfortable and was in walking distance of all main attractions needed a little up dating
I was given the suite as I booked two months ahead of the stay. It was really an experience to have the suite in such a vintage hotel
Excellent location. In-house restaurant for breakfast. Only one chair in a double room.
Pleasant helpful staff, superlative room, great location, overall would visit again
CLEAN ROOMS AND COMFY BEDS, GREAT LOCATION
A very business-like but friendly hotel. The staff were particularly helpful but not over the top. Boutique - but not small. Very convenient for the local convention centre without the overblown prices of the other "standard" business hotels. An excellent restaurant, conducive for business meetings. I will make this my regular stay for future annual conferences.
no self-parking. valet parking only. when I tried to do valet parking, they didn't allow me to do it.
In DC near DuPont circle, but quiet on weekend days. Price of room offers decent value. Super expensive parking, $55/day. Not in the heart of the action in DC.
Location The staff (including management) did not respond adequately to their system being down during check in. Problems like that are expected but management did not issue an apology to all guests waiting in line for 30+ minutes and did not show the urgency to find an alternate way to check in all the guests affected by the hotel's system outage.
The beds are remarkably comfortable. The staff is affable and efficient. My wife left her jewelry in the room. We called once we were home and spoke to Doris. She found the jewelry and called us back right away and will mail the jewelry to us. OVERALL 5 STARS.
I liked the late check out option. The bed was extremely comfortable. The room was very clean. The front desk attempted to charge me for wifi even though my reservation included wifi. They expected me to pay or go out to use the public library in the common areas. After a visit back down to the front desk they provided me with an access code.
Very Clean Comfortable beds
Valet parking was extremely slow and expensive
Very quiet, clean, love the bed!! Great shower Parking options,40 dollars for valet and limited alternatives
Good customer service Very expensive hotel. The movies in the rooms are 20$ each. No HBO or any good channels really. Restaurant in the hotel is outrageously expensive (making room service also very expensive). 10$ for bowl of cereal, 25$ for shorts tack of pancakes. Food is really bad too. Like surprisingly very bad. Soggy fries, Bad salads,sandwiches, pizzas
Good deal for the price Expensive car valet and shower heads were in need of repair. Water temp fluctuated too much. I spent more time adjusting it rather than showering
60 dollars for valet parking no other option
Overall the property was excellent! A foul order in ventilation system.
Friendly, attentive staff. Clean rooms and facilities. Location is within walking distance of many places to eat and a short ride from the national mall. Would stay again. Very cold lobby/restaurant/bar area. Thermostat in room kept malfunctioning. The maintenance guy brought us a space heater at one point. Requested shampoo at one point and three different staff people delivered some three separate times. Very friendly, but obviously some lack of communication. Staff was very apologetic about the thermostat and offered us a variety of comps.
Excellent location for much of downtown DC. Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
The location and comfort here is great! Overall very good value!! The room was a little tight. Room had empty box of tissues, could of been a bit cleaner, dust.
This is a luxury hotel for an unbelievable price. The hotel is centrally located to about everything you want to see or do. What first caught our attention is the fact that you can look down the street and see the White House just a few short blocks away. Yes, there are a lot of hotels in Washington D.C., but if you are looking for a GREAT hotel at an unequaled price, this is it. This would be our first choice when returning to Washington DC. There was nothing not to like about this hotel.
The hotel was very nice and extremely close to all the sites (just blocks from the White House). The room, service, and location were far above what I would expect for the price. Would stay here again and will recommend to anyone visiting the DC area.
It was right downtown near the white house and monuments, so we could walk everywhere Everything closes down so it's hard to find a late night restaurant or pharmacy
Staff amazing and SO CLOSE to Everything! Also, very easy to Metro and DCA.
Staff very helpfil. Close to DC metro and attraction
Friendly helpful staff in downtown DC. The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
The room was made up in typical Hilton style with decent bedding/bathroom stuff. This hotels has seen better days. One of the elevators was out of service (seemingly for a long time - a piece of tape covering the outside) the button to the elevator was cracked, and the whole thign was worryingly slowly and creaky. The room itself smelled musty - like it hadn't been aired out in years. Outside the window was the HVAC system which was *loud*. It was a crazy-horrible room. My best guess is that because Kayak booked the room through Priceline Hilton felt it was okay to give me the worst room they could find. I checked out immediately and went to another hotel nearby for the same price, but with a much nicer room and hotel in general.