Typsik tursitklasse som på ethvert flyselskap; greit nok, liten plass, mat som forventet (ikke noe særlig) men turen gikk fint og uten overraskelser. KLM er alltid ok å reise med.
Fordeler: "Salimos a tiempo . El business es muy confortable"
Ulemper: "La comida horrible . No se limpian los baños"
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Ulemper: "All of the less than good, obvious!"
Fordeler: "Customer care was super supportive"
Ulemper: "Inflight sandwiches"
Ulemper: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Ulemper: "Fix the damn KIOSKS at Vienna!"
Fordeler: "Reasonable space in economy class seats"
Ulemper: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Fordeler: "No delay and nice staff"
Fordeler: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Ulemper: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Fordeler: "Good beverage service."
Ulemper: "Over an hour delayj for departure."
Fordeler: "Service is awesome. Food is great."
Ulemper: "People with short connection are affected by the 15 to 25 minutes delay."
Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Fordeler: "The space at my feet with the chair in front was a bit akward."
Ulemper: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Fordeler: "The crew are amazing! Attentive and friendly."
Ulemper: "The seats could have been bigger."
Fordeler: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."
Fordeler: "The crew was amazing and the food was great."
Ulemper: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Fordeler: "Flight duration"
Ulemper: "Very stingy with the drinks Cramped seats"
Fordeler: "Everything OK"
Fordeler: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Ulemper: "Boarding could be better"
Fordeler: "Nice people and good service"
Ulemper: "Not much"
Fordeler: "Friendly hostesses"
Ulemper: "Flight was delayed 3 hours"
Fordeler: "Efficient boarding system, clearly signposted. Professional staff"
Fordeler: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Ulemper: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Fordeler: "Crew was great, very nice"
Ulemper: "Not enough legroom"
Fordeler: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Ulemper: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Fordeler: "kLM staff was great."
Fordeler: "Everything is top notch for an airline company."
Ulemper: "Nothing.... I enjoyed every moment of the flight."
Ulemper: "The movie selection did not seem extremely varied."
Fordeler: "Left ontime and service was excellent."
Ulemper: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Fordeler: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Ulemper: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Fordeler: "Good service onboard, good food. On time."
Fordeler: "Cabin crew were very professional."
Ulemper: "Aircraft returned to gate due to fault and was delayed for 45 min."
Fordeler: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Ulemper: "Crowded seating, wake-up for breakfast service two hours before arrival"
Fordeler: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Ulemper: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Ulemper: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Fordeler: "The supplied pack of toothpaste/toothbrush"
Fordeler: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Ulemper: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Fordeler: "Thankful for coffee being served without charge. Not all airlines do that."
Fordeler: "Easy Boarding"
Fordeler: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Ulemper: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Ulemper: "OLD OLD plane with hard seats and tiny screens"
Fordeler: "Great food"
Ulemper: "Sears we're toooo small"
Ulemper: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Fordeler: "Crew was friendly, and the food was better than the usual KLM fare."
Ulemper: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Fordeler: "Quick (relatively) flight."
Ulemper: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Ulemper: "Kommer ikke på noe"
Not sure why the gate information would show "boarding" and then "gate closing" before anyone had actually started boarding. Was ultimately sat before the scheduled takeoff time, although takeoff was after the schedule. Favourable flying conditions allowed us to land 5 minutes early, although as there was another plane still sitting at our gate on arrival meant we were ultimately late to the gate (giving gate / disboarding times would be more honest than just the scheduled landing time). Somehow, even though there was a plane sitting at our gate on arrival, when we were allowed to taxi to the gate, there were apparently no ground staff there. What? Even though there was an incoming plane, they went elsewhere? Staff on the plane and the meal service were fine.
Reisen ble kansellert begge veier pga streiken. Snakk om sevice
Billettene våre ble kansellert pga streiken. Nye billetter tur/retur Barcelona kom på 19.500,-
SAS er i ferd med å bli håpløst utdatert for business reisende, dessverre. Man kaller det Plus og selger det inn som en business class, men det er jo bare tull... Reise fra CPH til Island var med Icelandair, full business og topp service, reise fra Reykjavik til Oslo, med SAS, var et svært gammelt fly, gamle og dårlige seter, fullt av mennesker som sild i tønne og dårlig mat. Mens flyet fra Oslo til Stavanger var nytt, alt var bedre men det burde vært motsatt; lengre distanser, bedre komfort, for fullt betalende passasjerer, men det tenker ikke SAS på. Jeg faser ut SAS fra nå av og vil fly mest mulig med andre selskap ut fra Stavanger, så det blir nok mer KLM fra nå av..
Fordeler: "Amazing crew, fast boarding."
Ulemper: "Uninspired food. I was served the same meals 30 years ago."
Fordeler: "comfortable plane"
Ulemper: "small pastry with coffee"
Fordeler: "Friendly crew. Good food. Uneventful flight."
Ulemper: "Flight was slightly delayed in departure."
Fordeler: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."
Ulemper: "Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight."
Ulemper: "Seats weren't that comfortable."
Fordeler: "Safe polite crew"
Ulemper: "No entertainment options on plane. Possibly due to 737maxs being taken out of service."
Fordeler: "Nothing, could not even board due to confusion over flights."
Ulemper: "SAS couldn’t even help us when our flight was cancelled."
Ulemper: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."
Ulemper: "Long delay due to weather"
Fordeler: "SAS oversjøisk er nesten alltid veldig bra"
Fordeler: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Ulemper: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."
Fordeler: "food wqs decent entertainment options were also good."
Ulemper: "nothing to complain about except leg space"
Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"
Fordeler: "I could choose my seat"
Ulemper: "Nothing else"
Fordeler: "Efficient and on-time service."
Ulemper: "Tiny seats that are inappropriate for international travel."
Ulemper: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."
Fordeler: "The food."
Ulemper: "The seat are so narrow"
Ulemper: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Fordeler: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Ulemper: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."
Fordeler: "Excellent all around. Super smooth, friendly and fast!!"
Fordeler: "Excellent staff!"
Ulemper: "All airplanes are 2 Noisy. (Of course this is not the fault of SAS). I use noise canceling headphones that helps a lot. EBut the background noise level always strikes me as too much!"
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "premium economy"
Ulemper: "nothing, it was great!"
Fordeler: "On schedule, great crew"
Fordeler: "easy board, timely departure & nice tea :)"
Ulemper: "seats were small and a bit dirty"
Fordeler: "Easy boarding"
Ulemper: "Seat width"
Ulemper: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Fordeler: "Nice planes with all the basics you need"
Ulemper: "Terrible food"
Fordeler: "check in person helped get me a window seat with a view"
Ulemper: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."
Fordeler: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Fordeler: "Plane was clean, flight staff was friendly."
Ulemper: "No problems!"
Fordeler: "Just everything. On time, good service, relaxing flight. What else...?"
Ulemper: "Cattle call boarding in a culture where standing in que is unheard of."
Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."
Ulemper: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Ulemper: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."
Fordeler: "Great movies. Lcd Screen is awesome"
Ulemper: "Somewhat unfriendly crew"
Ulemper: "Missed my flight due to weather east coast"
Ulemper: "Forsinkelse Lite utvalg av mat"
Ulemper: "Planes are getting old. Seats are not the most comfortable."
Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."
Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Alt er bra, ingen problem.
Fordeler: "Wifi and the nice crew"
Ulemper: "The food option"
Ulemper: "Seats did not recline"
Fordeler: "Seat was very good. The headrest was conducive to sleeping"
Ulemper: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Fordeler: "I liked nothing."
Ulemper: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Ulemper: "Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost."
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"
Ulemper: "The food was not too good. In general airline seating is very uncomfortable just due to the nature of it."
Ulemper: "Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process."
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Fordeler: "Plane condition was decent."
Ulemper: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Ulemper: "Everything! Our flight was changed from a the 6 hour direct flight I purchased 6 months ago to an 11 hour 2 planes journey from a totally different airport! We arrived 3.5 hours before our flight at JFK yet waited in ticket line for 2.5 hours only to be given WRONG boarding passes."
Ulemper: "No leg room at all. No complimentary drinks like domestic travel."
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Ulemper: "More movie choices. Food okay for the price."
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Fordeler: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Ulemper: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Fordeler: "It’s bad — it’s really bad"
Ulemper: "Crew and stuff are rude and bad, these guys are not ready to operate internationally"
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "As usual in Dubai airport everything was perfect"
Ulemper: "No WiFi on plane Half menu was not available No blankets, no pillows on the plane. Even paid ones Crew didn’t help me to find a place for my hand luggage ( I had only one ☝️) She said it is my responsibility"
Fordeler: "The comfort of the 10hr flight"
Ulemper: "Not that many movies on selection"
Fordeler: "The price"
Ulemper: "Old aircraft Abu Dhabi-Oslo had no inflight entertainment service and no meal service - 7 hours!"
Fordeler: "The price"
Ulemper: "Delays, missed connecting flight"
Fordeler: "Very efficient!"
Ulemper: "You got to be kidding! Charging for water!!!"
Fordeler: "The attendandats in premium cabin were great"
Ulemper: "Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Fordeler: "Service on board was friendly, very nice staff."
Ulemper: "My bag was lost, and no help available through Norwegian to find it. I just had a 1 day delay with them recently and will try to avoid this airline in the future."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "It was a low fare trip, so I did not expect a lot."
Ulemper: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."
Fordeler: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Ulemper: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Fordeler: "Food, price, and long stay in Oslo to give time to enjoy city"
Ulemper: "We were staying in Oslo for 21 hours, but we thought that the checked baggage would stay at the airport. Instead it came out at baggage claim. We even asked the Norwegian staff multiple times whether we have to pick it up in Oslo; they said, 'No.' They said that it would remain at the airport. When we got back to the airport we had unnecessary stress of finding our luggage in some unclaimed baggage office. We almost missed the flight. Norwegian staff needs to be knowledgeable about how baggage is handled."
Fordeler: "The flight was comfortable and the condition of the cabin very good. As we landed 1.5 hours late, the captain and crew asked people who didn’t have a transfer flight to remain seated while those of us needing to make it to our next leg were allowed to deboard first. That was thoughtful and helped me make my train with 10 minutes to spare!"
Ulemper: "Flight was delayed 1.5 hours. When we finally boarded, there was no crowd control, just everyone trying to squeeze into 2 checkin lines at once. My partner and I were seated 15 rows apart, even though we bought our tickets together. I was seated in the very back row, were I could here the cabin crew in the kitchen, talking loudly and at times unprofessionally. No food or drinks unless you pay extra for it."
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "Paid for a Premium seat in row #1 that was broken and would not recline. Multiple seats in the Premium section would either not recline or would only recline. Crew was stressed and impersonal. Will never fly Norwegian Air again. Ever."
Fordeler: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."
Ulemper: "Not very quick in picking up the trash. Tray tables too low."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Fordeler: "Easy check in, friendly staff"
Ulemper: "Terrible music before take off and after landing"
Ulemper: "I wasn’t notified that it was pushed forward and I missed my flight, so yeah, I was super bummed"
Fordeler: "The internet on the airplane!"
Fordeler: "The actual flight was alright, the pilot seemed cheery, and the staff was doing their thing."
Ulemper: "The flight was delayed, then delayed again. I realize this is part of flying, but the care provided for passengers was awful. I received a text message again, that the flight would be delayed further and meal vouchers would be given out. No one came to the desk for literally-hours and hours and hours. People were calling, but no one to get ahold of. When the meal vouchers did come, it was hardly a meal rate, but snack rate. I could literally get water and a bag of chips without spending more money. Aside from that-the only place to get food at that time had VERY little to offer. Then-as the flight was delayed, I was stranded in New York City as the busses were no longer running. I had bought 2 seats, only to not make either of them. I had to book a train-wait another 3.45 hours into the morning hours, and pay for the entire train. All of this was after the flight to Europe had been canceled without purpose, and I am still waiting for a refund for booking another flight after missing the origional connection-considering i had to fly to Paris instead of Oslo-and my destination was Berlin. My experience with Norwegian"
Fordeler: "Unfortunately I have nothing good to say about this Budget-Buster overpriced airline as it offers no services, and is totally uncompetitive with other airlines from around the world for long-haul flights."
Ulemper: "This is NOT a "no-frills" airline. This is NOT a "budget" airline. It is a gouging, overpriced budget busting airline which offers lousy food. I paid as much for a "snack" of tiny side salad without any dressing & stale roll with one slice of ham & cheese as I paid for a magnificent American Thanksgiving Buffet at Raffles Hotel in Phnom Penh! Having flown 5 round-trips between JFK & Asia in the past year, This airline was the ONLY one to charge for baggage - all others provide 2 checked bags in or out of all their US flights. With baggage, meal & assorted charges, Norwegian one-way cost MORE than round-trip on any other airline. Deceptive advertising. General incompetence. NO service. And way more expensive than other airlines. I'm disgusted with Norwegian Airline beyond spitting."
Fordeler: "I rute begge veier."
Fordeler: "I did not fly"
Ulemper: "Larger leg room"
Ulemper: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Ulemper: "boarding process felt like herding"
Ulemper: "The seats are cramped and you have to pay for snacks and water"
Ulemper: "Delay on departure and no bus at arrival"
Ulemper: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Fordeler: "Once boarding started it was very fast and flight left shortly after"
Ulemper: "Seats are very uncomfortable"
Ulemper: "Space between the seats."
Ulemper: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Fordeler: "On time without any delay"
Fordeler: "Kind stevards clean plane no delay"
Ulemper: "More comfortable seats but this is low cost company :)"
Fordeler: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Ulemper: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Fordeler: "The air hosts and hostesses were very polite and courteous."
Ulemper: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Fordeler: "The price"
Ulemper: "The check in was not opened on time The bordibg was not possible on time"
Ulemper: "2 hrs late and we missed all our following connections as a result."
Fordeler: "There wasn't any delays, perfect landing"
Fordeler: "Cheap flights, priority boarding."
Ulemper: "No meal included, no entertainment provided"
Ulemper: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Fordeler: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Ulemper: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Fordeler: "Cheap fare"
Ulemper: "No entertainment"
Fordeler: "Maybe the food selection and the price of it."
Ulemper: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Fordeler: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Ulemper: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Fordeler: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Ulemper: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Fordeler: "Standard service , even was late come almost in time"
Ulemper: "Was a bit late"
Fordeler: "Price and schedule. Going on time with no delays. Good value for money."
Ulemper: "Very hard on baggage policy"
Fordeler: "The people are very rude no cooperation"
Ulemper: "The crew was very rude"
Ulemper: "hot on the plane"
Fordeler: "I liked that I got to my destination in one piece."
Ulemper: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Ulemper: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Ulemper: "Everything. Worst service I have ever seen on a flight."
Ulemper: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Ulemper: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Fordeler: "cheap, on time"
Ulemper: "no reclining chairs, no free water"
Fordeler: "Nice crew"
Ulemper: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Fordeler: "New aircraft"
Ulemper: "Boarding was horrendous. Flight was late in."
Ulemper: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Fordeler: "Flight was on time unlike outward trip which was just under 2 hrs late"
Ulemper: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Fordeler: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Fordeler: "Actual in-air flying experience was smooth."
Ulemper: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Fordeler: "Horrible company never book with them"
Ulemper: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Fordeler: "The journey took less than it supposed to. Amazing service"
Ulemper: "Basic flight. Rude crew and late flight"
Ulemper: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Ulemper: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"