75 min flight. No food, no entertainment but flight was good. Got us to where we wanted to go.
I am tall and could not fit my legs forward as the seats were too close together
Det var veldig reise, Abefales IKKE
Fordeler: "Left and arrived on time - crew were friendly"
Ulemper: "The food was nice but no vegan option"
Fordeler: "all fine, on time and staff pleasant"
Ulemper: "minimal food but that seems to be the norm these days"
Fordeler: "On time and clean throughout, staff all pleasant."
Ulemper: "Food a bit minimal but the flights are all quite short so not a problem"
Fordeler: "Efficient, quick, great staff"
Ulemper: "Baggage claim took too long and my baggage broke :("
Fordeler: "Meget dårlig seteplass. Harde seter som er direkte vonde å sitte i. Ingen støtte for nakke (høy person). Lav takhøyde i setet."
Ulemper: "Lavt støynivå. Nytt fly ...."
Fordeler: "Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again."
Ulemper: "We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had"
Ulemper: "Tar alt for lang tid med å få bagasjen"
Fordeler: "The bit of chocolate, very good dark chocolate."
Ulemper: "Forsinkelser pga korresponderende fly"
Fordeler: "it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed."
Fordeler: "Punctual, comfortable and good service"
Ulemper: "Slightly long queue in security. No food provided onboard only coffee/tea"
Fordeler: "i had room, the flight was on time, and the crew friendly."
Ulemper: "Got what I expected."
Ulemper: "All was good. They should keep up the good service"
Amsterdam as a hub is a mess, do not use Amsterdam and KLM as a hub to European cities unless you want to miss your flight.
Our flight was canceled and had to stand in line for 3 hours and 11 minutes to get on a flight to Florence Italy for the same day. They couldn’t get us to Genoa for 36 hours and had to go through Rome no direct flight. We will be contacting customer service for compensation for a hotel stay in Florence and train tickets to reach our destination Genoa Italy.
To charge $39 for a list and found help ticket is extortion—will they find my item for that price?
Thumbs up for KLM crew, planes and Schiphol Airport, though short on staff and a little late everything went smooth, including the flight.
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Fordeler: "Crew is excellent, polite and personal!"
Ulemper: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Fordeler: "Crew were excellent"
Ulemper: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Fordeler: "Confort and kindness"
Ulemper: "It was too cold"
Fordeler: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Ulemper: "Everything was good"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Ulemper: "Not being 1 hour late"
Fordeler: "Crew was friendly"
Ulemper: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Fordeler: "Seat comfortable"
Ulemper: "Flight was delayed and overhead bin space was very small"
Fordeler: "Everything was smooth and effortless."
Ulemper: "Can’t think of anything."
Fordeler: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Ulemper: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Ulemper: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Fordeler: "Being fed was amazing and watching free TV was great!"
Ulemper: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Ulemper: "Flight cancelled"
Ulemper: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Fordeler: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Ulemper: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Ulemper: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Ulemper: "old screens and entertainment system leg room to small"
Fordeler: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Ulemper: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Ulemper: "Very slow service at checkin, was not even available when I arrived at the airport"
Fordeler: "Efficient crew"
Ulemper: "Long, slow line at check in. Not many new movies or tv shows"
Fordeler: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Fordeler: "Friendly crew."
Ulemper: "So many people on a 747!!"
Fordeler: "Able to fly direct to ansterdam"
Ulemper: "Have to lay over on the way back. More expensive than other airlines."
Ulemper: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Fordeler: "Bording was good and general flight ok"
Ulemper: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Ulemper: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Fordeler: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Ulemper: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Fordeler: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Fordeler: "Flight was on time and quick and comfortable"
Fordeler: "Very little if any."
Ulemper: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Fordeler: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Ulemper: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Fordeler: "Wider seat than most business class"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Fordeler: "Eveything is well arranged"
Fordeler: "Great crew service. Among the best ever."
Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Fordeler: "They were awesome."
Fordeler: "Loads of leg room"
Ulemper: "Loved everything"
Ulemper: "Kommer ikke på noe"
Fordeler: "Good and plenty of food available."
Ulemper: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Ulemper: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."
Ulemper: "hadde sete 3C rett bak economy plus der satt det bare 2-3 mennesker men jeg fikk ikke lov å bruke toallette fremme på tross av at der var serveringsvogn som blokkerte midtgangen, helt uforståelig!"
I was not boarded because i was positive on my pcr test
Everything was great, thank you.
The crew was exceptionally kind. Communication in terms of gate changes could be better
Fordeler: "Crew were very professional"
Ulemper: "The seats"
Fordeler: "The flight was fine"
Ulemper: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Fordeler: "Flight duration"
Ulemper: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Fordeler: "The leg space"
Ulemper: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Fordeler: "Good flight, easy check-in, direct 4 hour flight"
Ulemper: "Seat not inclining."
Fordeler: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Ulemper: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Fordeler: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Ulemper: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Ulemper: "Delay on departure and no bus at arrival"
Ulemper: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Ulemper: "Both flues were really delay really disappointed"
Ulemper: "It was hot and stuffy and dirty"
Fordeler: "The crew was so helpful and nice"
Ulemper: "I was happy with everything"
Fordeler: "Good airport . Punctual flight ."
Fordeler: "The crew was very friendly and helpful."
Ulemper: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."
Fordeler: "Flight arrived"
Ulemper: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Fordeler: "Staff cheerness"
Fordeler: "I liked how the crew on the plane worked. Very nice."
Ulemper: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Ulemper: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Ulemper: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Ulemper: "2 hrs late and we missed all our following connections as a result."
Ulemper: "No air conditioned 2 hours late Poor ground service"
Ulemper: "Last minute boarding change & overall 1 hr delay"
Ulemper: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Fordeler: "Space. Priority Boarding"
Ulemper: "Strong bad smell. One hour late for departure."
Ulemper: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Fordeler: "The staff and flight were top knotch . Could not fault them ."
Ulemper: "Nothing to dislike ."
Fordeler: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Fordeler: "The people are very rude no cooperation"
Ulemper: "The crew was very rude"
Fordeler: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Ulemper: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Fordeler: "Price price price"
Ulemper: "Messy boarding"
Fordeler: "I liked that I got to my destination in one piece."
Ulemper: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Ulemper: "There was a delay 1 hr poor service no apology"
Fordeler: "Arrived only slightly delayed"
Ulemper: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Ulemper: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Ulemper: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Ulemper: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Ulemper: "Crampt seats, mob to board the plane, hour delay with no reason given."
Ulemper: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Ulemper: "Lots of hidden charges."
Ulemper: "Hidden fees"
Fordeler: "Flight was on time unlike outward trip which was just under 2 hrs late"
Ulemper: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Fordeler: "I will never take flight with this company again!!!!! The worst ever shame on you"
Fordeler: "Friendly staff members"
Ulemper: "They didn't have blanket and it was very cold.."
Fordeler: "Horrible company never book with them"
Ulemper: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Ulemper: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Fordeler: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Ulemper: "nothing much tbh"
Fordeler: "On time and a comfortable flight."
Ulemper: "Nothing comes to mind."