Chicago Hoteller i nærheten av Chicago Water Tower

Really wonderful employees that made us feel welcomed and comfortable. They were very accommodating and polite.

Very nice updates to room and bathroom. Comfortable bedding, drumBAR on the 18th floor, and great location. Room was extremely hot and the temp could not be adjusted. The room was also very small but worked for our 1 night stay.

Great location just off the Magnificent Mile easy to get to just with everything you might need to downtown. When was nice but needed a few small maintenance items repaired other than that it was a great place to stay.

Hotel was clean and staff was exceptionally friendly. Doorman was extremely helpful. Donut shop downstairs was delicious and convenient. The location was decent if you're willing to walk about a mile to anything you'd like to see. Room was a little small and elevator was extremely small preventing us from getting our stroller in if anyone else was in the elevator.

The location is excellent for whatever activity of interest in downtown Chicago. Attentive and courtesy staff

Elevator was an issue. Very small for the size hotel.

I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

I liked the location of the hotel, and also enjoyed the updated decor of the hotel.The bedding was excellent! Very important to me.... it was clean and luxurious. The bath rooms also were in excellent condition. It did meet my standards. (Extremely picky) I did not like that we had to go to the 12th floor to get to reception.

Hotel has great location, very nice accomodations. There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Comfortable, elegant, convenient excellent accomodations. Food very good but somewhat overpriced. The hotel tower is very tall and our initial room on the 40th floor was very noisy in the wind and rain storm. The swaying was not noticable but the sound of creaking wall and ductwork was uncomfatably loud. The staff did move us to a lower floor to a large apartment suit which was very quiet.

Great restaurant recommendation and service!

One of best five star hotels I've ever stayed at in Chicago. Amazing cust service, comfortable beds, huge room and bathroom No view in the room

This guest did not leave comments about this hotel.

It was in the heart of where we wanted to be. Beautiful hotel and the staff was great and very accommodating.

Beautiful hotel, friendly professional staff. Was asked if we'd like to upgrade for a small fee and was pleasantly surprised with a corner room with an excellent view of Chicago. Expensive valet parking. Probably not the hotels fault. Seems to be a Chicago problem. Although expensive, it was very quick and simple so we chose to pay the price.

Location, friendly staff, and having NoMi on property

Location was great! The rooms are comfortable and bathrooms are very nice

I have been a Marriott guy for some time and had the opportunity to stay at an Omni Hotel in Dallas and decided to give it another try in Chicago because my Dallas experience was so good. They are a true class act! Nothing!

Beautiful hotel, great location. Very pleased with our stay. And very close to the red line.

Location, personnel, accommodations. Welcoming and relaxing.