Hoteller i Chicago

Fordeler: Club level var enestående. De ansatte var hinsides fantastisk. Maten var god.

Fordeler: Beliggenheten er utmerket. De ansatte er bra.

Fordeler: Jeg elsket spa, og club level. kunst i gangene, og rommene var ganske fantastisk og unik i min erfaring. Maten på Club level var utmerket. Og spa er den beste jeg har funnet blant hoteller. De ansatte var ganske hjelpsomme.

Ulemper: Det er svært kostbart. Jeg var overrasket over hvor dyrt parkering over natten ville ha vært ($ 71), og valgte å parkere for 1/3 av det i en garasje ved siden av.

Fordeler: Personalet var utrolig. Alt detalj fra innredning til komfort var overlegen i kvalitet og smak. Fantastisk beliggenhet. Flott basseng og spa.

Ulemper: Et ekstra rom servicegebyr

Fordeler: The staff were amazing so friendly and helpful The food was delicious. Absolutely no complaints from me

Ulemper: Everything was fantastic

Fordeler: Everything was great from the location to the staff I definitely recommend and I’m definitely staying here again

Ulemper: Nothing everything perfect

Fordeler: Convenient location to Chicago city, shopping, transport, restaurants

Ulemper: -

Fordeler: The room was extremely spacious with high quality fittings and a lovely view over the river. The hotel is very centrally located.

Ulemper: Nothing!

Fordeler: Very centrally located. Staff are pleasant and jolly ; Housekeeping were attentive to details at turn down service and generally discreet. Bathroom amenities well provided for

Fordeler: The level of service from the entire staff from the minute we arrived was excellent. We’ve stayed at various properties in Chicago and the Langham has moved to the top. Comfort, cleanliness & location are also all excellent as well.

Fordeler: No time to stay for breakfast although looked inviting.

Ulemper: At check- in we were scheduled for a king bed club level room. The front desk sent us up to the " club level" for further registration. Once there, due to an error in the computer system and miscommunication,, it was assumed we were there to look around and not there as paid guests. The situation made both my husband and myself very uncomfortable. The registry staff member serving us, spoke loudly enough that other guests adjacent to the registration desk were able to overhear him as we were made to feel "less than". As a result , we decided not to stay and make use of this club level service and just went directly to our hotel room. We quietly made a complaint to the concierge, after which a small percentage of our room rate was returned. Needless to say, this experience would cause us not to return here as there are many other exceptional high end hotels in the same immediate area.

Fordeler: beautiful room great club excellent spa facilities

Fordeler: Size of the rooms was excellent, good layout, great location.

Ulemper: Not much of a view

Fordeler: The bathroom

Ulemper: I liked everything

Fordeler: Gjenomført didkret luksus, topp komfort og service. Små detaljer på plass hver dag, som isbiter på rommet.

Ulemper: I overkant dyrt.

Fordeler: Room was comfy. Location is great. Downtown.

Ulemper: Plenty interruptions.

Fordeler: Vakkert rom. Bra service

Fordeler: The question is what’s not to love

Fordeler: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

Ulemper: not one thing

Ulemper: Shower

Fordeler: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .

Ulemper: Nothing.

Fordeler: If you think

Fordeler: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.

Ulemper: Taking two elevators to the street level.

Fordeler: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel

Fordeler: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.

Fordeler: It was very comfortable and excellent staff

Ulemper: Parking was very expensive for how much we paid for the hotel.

Fordeler: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.

Ulemper: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.

Ulemper: The orange juice is not freshly squeezed They served me a proper orange juice every morning as asked by us but full of skin. I asked for a smooth one but couldn’t managed to give me one.

Fordeler: Fantastic location in the heart of Chicago. Beautifully furnished - contemporary and design style. Very cozy and comfortable. Double rooms are quite large and very nice. All the amenities you can except from a 4 stars hotel.

Ulemper: Staff is friendly but not always efficient. Somewhat disorganized - I had to ask several time to get enough towels in our room or to have the slippers or the « do lot disturb » sign which were missing, or the safe to be fixed. Same impression of lack of customer orientation at the restaurant (except 2 of the staff who were outstanding).

Fordeler: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Fordeler: the uniqueness of the rooms

Fordeler: Overall this was the best hotel I've ever been to and I've stayed at over 50 hotels in my life. This one was hands down the best

Ulemper: Staff took a while to respond to requests

Fordeler: Awesome modern Art Deco inspired hotel. Great staff: front end helpful, f&b at The Albert awesome dishes and house keeping making my room so clean

Fordeler: Everything about this hotel was wonderful and exciting! The elevator was super fast! The décor in the hotel and in the rooms was really neat! Clean! Comfortable! The staff were amazing! Very helpful. OH and the robots! Leo and Cleo! So much fun! We ordered a couple of waters and sure enough Cleo came to our door, rang the doorbell through the TV and popped her lid to reveal our water! No extra charge! Also if you are looking for exceptional food, look no further than The Albert located in the hotel!

Ulemper: The view from our room, it was the cooling systems and other rooms windows, but we didn't spend that much time in the room so it was okay. Next time we will request a room on the street side.

Fordeler: Location

Ulemper: Price

Fordeler: Cool design, nice location, helpful staff and a really good bar.

Ulemper: Had to pay for WiFi unless you signed up for a membership.

Fordeler: The double room was very spacious and the design clever and up to date. The delivery to your room with the robot is fun and clearly unusual. The location is top notch, right there near Michigan Ave. We stayed there 4 nights for the first time and were offered vouchers for free breakfasts which was a really nice touch. The room has a Keurig and free water which is always nice.

Ulemper: The restaurant for breakfast was not living to our expectations. The kitchen was really slow to deliver our meal (25-30 min) even though we were the only customers. The quality of the food was so so. That did not encourage us to try dinner. The parking is expensive but that is everywhere in Chicago.

Fordeler: Hotel employee delivered room service/extra shampoo as needed.

Fordeler: Beds were comfortable. Pillows exceptional. Water temp in shower..great. Space in bathroom good. Complimentary water very nice. Space in toilet room was nice. TV was fine. Nice amount of outlets. Thermostat in room worked pretty well; it cooled down pretty quickly.

Ulemper: Chair in room was pretty good..could have been better if it had arms. Robots were ok but two of them caused a traffic jam near elevators...still cute idea.

Fordeler: Very fun hotel. Fantastic location!

Ulemper: Had a drink at the restaurant bar. The bar tender was on break and the manager made our drinks. They were pretty aweful...not a big deal, but they came with a hefty price tag.

Fordeler: Flott beliggenhet. Utmerket service. Fint innredet rom.

Fordeler: Alt

Ulemper: Å måtte dra neste morgen

Fordeler: Great location, nice view, spacious bathroom, comfortable bed

Ulemper: Small closet and no drawer space, had to live out of suit case in an upscale hotel, minibar full of sellable items, couldn’t use for our doggie bags, no coffee in lobby all day, rooms need less bathroom and more livable space.

Fordeler: Location

Ulemper: They kept asking to do the room before 11.....

Fordeler: Room had several lighting options that were easy to change by hitting one switch. Drapes were heavy to opt for black out conditions if needing to sleep in. TV was modern and has many alternatives such as connecting my devices. Staff was always pleasant

Ulemper: The mattresses in my room were soft and lumpy - needs to be addressed. Would like to have had a bathroom fan. I prefer a bar of soap as opposed to a pump - which they gladly found for me. Really enjoyed my stay at the Viceroy.

Fordeler: The location is excellent

Ulemper: The valet fees for over night parking is extremely high

Fordeler: Beautiful hotel, amazing staff, fabulous location! The staff could not do enough for us!

Fordeler: Great location

Ulemper: Bed sheet had a fist-sized hole in it, hair dryer broken and room safe faulty. All fixed by hotel after a moan, but not the quality you expect from this type of hotel at these prices.

Fordeler: Location

Ulemper: Small room size. No bathtub

Fordeler: Really great location for exploring sights of Chicago.

Ulemper: Street was noisy on Friday night. Made sleeping difficult.

Ulemper: By order only there is no open puffy.price were to hight compere tho the rooms soize anddesign

Ulemper: Room too small.

Fordeler: We loved everything about this property. Location, staff, ambience....I could go on & on.

Ulemper: There was nothing we didn’t like.

Fordeler: The hotel design is beautiful and the location is superb. You’re in walking distance of sights, shopping, and nice restaurants.

Fordeler: Svært rent

Ulemper: Ingen speil i full lengde på rommet

Fordeler: Flott treningsstudio og stort basseng. Elsker de offentlige områder, for eksempel i lobbybaren. Setter stor pris på å ha en Starbucks på hotellet.

Ulemper: Selvbetjent parkeringshus var langt.

Fordeler: Room clean and looked very nice. The Concierge, Jane was so helpful in locating my restaurant. Wish the outside bar had been open since weather was still nice

Ulemper: Check in area could have been better staffed, more people

Fordeler: Loews Hotel was amazing!! I really can't say enough. I have been to many hotels in Chicago and across the US and this was the friendliest, cleanest and overall best hotel I have ever been to! Loved the pool, the gym and the room service was delicious!!!

Fordeler: High quality furnishings and decor. Great location.

Fordeler: Location, hotel staff assisted us with everything we need, from restaurant recommendations, calling restaurants for reservations, a cab, and just over all friendly.

Fordeler: Great location. Wonderful staff. Beautiful room with excellent view. Awesome lobby

Fordeler: Great location. Very comfortable! The staff was excellent.

Ulemper: Nothing

Fordeler: Love the location.

Ulemper: Drinks at the bar were expensive and small

Fordeler: Everyone was so nice and was in a great location!!

Fordeler: Super clean and felt new.

Ulemper: NA

Fordeler: I loved the lobby area & the many restaurant/bar options within and around the property, based on your price range and culinary cravings/expectations. The cleaning staff were very attentive and they adhered to the requests I'd had; when provided with the breakfast (ordered room service in the am), it was absolutely incredible in terms of the way it was delivered to the room & the quality of the food (salmon was pristine!) The lighting's great, and the view I'd had was pretty broad in terms of the city itself; the TV had many channels to offer & the bed was quite comfy, not to mention the bathroom was great in terms of facilities/comfort - there was a makeup mirror, which I appreciated

Ulemper: Can't technically say much - it's earned the review score for a reason!

Fordeler: Every thing

Ulemper: Nothing

Fordeler: Great location. Lobby was excellent. Elevators were fast. Staff always available in seconds.

Ulemper: Would have preferred a higher floor (I was on 4)

Fordeler: Flott personale.

Fordeler: Nydelig. Fantastisk service. Vil komme tilbake.

Fordeler: Moderne hotell med historiske detaljer. Flott stab

Ulemper: varmeapparatet var rar og var vanskelig å regulere temperaturen i rommet.

Fordeler: Beautiful hotel and very friendly and accommodating staff! Also room was nice and extremly clean

Ulemper: Beds were too firm. A little bit of a delay on getting into room, it was ready about an hr late

Fordeler: Staff was amazing, rooms were spotless. Beautiful hotel!

Ulemper: No issues whatsoever.

Fordeler: Everything, we had the spa room, which is big and amazing room, the best bathroom we have ever had. The best Kimpton we stayed so far. The restaurant on the roof At the hotel is so delicious. Perfect as always.

Fordeler: location

Ulemper: no

Fordeler: This hotel is centrally located, clean, has high end decor and a service oriented staff.

Fordeler: Text messaging for any requests/questions was my favorite feature. Awesome location was a delight! Friendly staff and accommodating our requests was the icing on the cake. Rooms were super clean

Ulemper: We did not get the bikes that we wanted to see the city.

Fordeler: the staff-everyone so helpful and friendly.

Fordeler: Love the location Love the nearby things to do Love the bed

Ulemper: Room was a little tight Not all the lights were working in the room The sink being outside is a bit annoying No full length mirror

Fordeler: I loved the feel of the hotel and the rooms were beautiful. Unfortunately, the beds weren't that comfortable. Their staff was very friendly and helpful. It is the city so I do understand that parking is at a premium but was disappointed that we couldn't keep our car parked there after 2pm. It was $70 a night to park but only up to 2pm the following day. Otherwise, it was lovely

Fordeler: Very contemporary and sophisticated hotel. Great coffee!

Ulemper: Parking.

Fordeler: Loved it. I will be back again! Stayed one night for a birthday weekend get away! Upon request I had balloons and a cupcake in the room. And the whole staff wished us a happy birthday! Amazon!

Ulemper: Room got a little hot due to me not being able to figure out the thermostat.

Fordeler: Location,deco, convenience to Starbucks, steadfast restaurant was amazing

Ulemper: N/A

Fordeler: The room was very comfortable the bed was very soft and the bathroom what's beautiful

Ulemper: Wish the balcony had a better view

Fordeler: We’ve stayed here before and it’s a nice get away

Fordeler: It took over 40 minutes to check in even after I showed them confirmation. Finally they decided to give me a room and when they did it was the worst room in the building. No view I was supposed to get a 1 bed room with terrance but I got a balcony in the corner. Pus we get to the room finally and fire place doesn’t work. They came to fix it but then it wouldn’t cut of so I had to call back to get them to turn off. Maintenance said it was a bad switch and would be fixed the next morning which it never did get fix. So we left the room the next morning and we assumed they fixed the problem. When we returned it wasn’t fixed plus housekeeping had cleaned the room but my wife hoes to lay down and there was a dead snell smashed in the sheet like someone killed it and just left it there. Plus fireplace still didnt work. So they sent housekeeping and maintenance up at 1 am to change sheets and fix fireplace again. Well after they “fixed” the problem so called they left said fireplaces was on a timer so it will shut itself off. So my wife went to sleep I left she called me in a panic out of her sleep said carbon monoxide detector was going off and room smelled like gas. It was the fireplace so they came up shut the gas off took the batteries out the detector said it was bad didn’t replace it and left. We should’ve been switched to another room but instead they offered me a free breakfast! Wow there is a lot more but to much to type. We have pictures of the bug smashed in the sheets.

Ulemper: Service, the room, and overall experience

Fordeler: The room was lovely, very comfortable.

Ulemper: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.

Fordeler: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Ulemper: No! I absolutely loved everything!

Fordeler: I loved everything about the hotel

Fordeler: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).

Ulemper: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.

Fordeler: Elegance, service from staff.

Ulemper: Room service was slow

Fordeler: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.

Fordeler: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf

Fordeler: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!

Fordeler: De forutser dine behov. Utrolig. Flott personale. Vakker utsikt. Fantastisk restaurant og bar. Pent innredet til jul.

Fordeler: Flott beliggenhet, flott hotell, fantastisk service og ro.. ?veldig komfortable og luksuriøse rom.

Fordeler: Flott restaurant anbefaling og service!

Fordeler: Great location wonderful hotel - expensive but great value

Fordeler: very nice location and nice stuff, highly recommend!

Ulemper: none

Fordeler: Good bed and pillows

Ulemper: Poor bathroom with Shower curtains like a cheap hotel, deteriorate furniture at Restaurant and some Other places, breakfast very poor quality.

Fordeler: Amazing!!!!

Ulemper: Nothing!

Fordeler: Location.

Ulemper: Wish we could have picked which city view we faced.

Fordeler: Confortable room, nice view.

Ulemper: Paying to use the internet in the business center.

Fordeler: Decor was calming and beautiful. Spa, pool, and fitness center were very good. Location and views were exciting. Concierge ‘Karen’ was excellent! Housekeeper ‘Mariama’ worked hard to make the room impeccably clean.

Ulemper: There were a few small yet important housekeeping and inroom dining issues that were unsettling - but well addressed by staff.

Fordeler: Clean Secure Prime Location Staff

Ulemper: Facilities

Fordeler: Very nice hotel and location. Not a waoh impression overall but excellent quality and friendly and professional staff. The à la carte breakfast was perfect quality. I specially recommend the lobster eggs Benedict : unforgettable!

Ulemper: Misses a little personality. Lobby at 7th floor.

Ulemper: Air-conditioning quality quite poor, even after calling and having a service technician

Fordeler: Staff kindness. View. Location.

Ulemper: NA

Ulemper: Being down by Wrigleyville. It is close enough to go back and forth.

Fordeler: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Ulemper: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Fordeler: We did not eat breakfast at the restaurant but the hotel bar in the lobby was a great place to hang out after arrival. I had the Love Alma cocktail, and it was perfect along with the Mezzo tasting board. Delicious Hummus & fresh veggies. The room was great, and the view was even better. If you are a Cubs fan, definitely stay in a Wrigley-side room. We stayed at another (more expensive) hotel the next night, near the Mag Mile - and regretted our decision to change hotels! Additionally, the security made me feel comfortable. In order to go any higher than the 2nd floor lobby, you have to scan your room key in the elevator.

Ulemper: My only issue was how loud the music was blasting in the bar/lobby check in area. We sat at a small table (with some very comfy chairs!) for about an hour with our cocktails before we just couldn't stand the volume anymore. This was around 10:30 PM.

Fordeler: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Ulemper: Rather pricey, but the view is so fun!

Fordeler: Location and the Architecture

Ulemper: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Fordeler: awesome room to have for a Cubs game!! areas has awesome eats and activities

Fordeler: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Ulemper: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Fordeler: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Ulemper: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Fordeler: I travel a lot and I can honestly say this is one of the best places I've ever stayed! The location is great. The accommodations are wonderful. It's comfortable and clean. It has everything you need for a great stay. I'm so glad that on top of all that, it's also pet friendly. It's truly an amazing place to stay.

Ulemper: Loved every second of our stay. There honestly isn't one thing I didn't like.

Fordeler: We were able to check in as soon as we arrived for the Cubs game - Toussaint our bellman was so very nice - Rachel Rodriguez at Check in is the nicest person I have ever met !!! I will call and ask for her in the future - keep up the good work Rachel !!!!!!! Thank you - Cheri in Champaign

Ulemper: We loved EVERYTHING!!!!!!!

Fordeler: Beliggenhet

Ulemper: For mye street old.Inkonsekvent service fra rengjøring.

Fordeler: Romslige rom, moderne utseende, og hjelpsomt personale.

Ulemper: Ikke et stort tilbud, kafeer i nærheten.

Fordeler: Beliggenhet. Personalet var hyggelig.

Ulemper: Rommene trenger litt oppmerksomhet, spesielt på badet.

Fordeler: Personalet var hjelpsomt. utstyr var rene

Ulemper: Gulvet var ikke ferdig uke. Fliser på badet ikke var fullt sett.

Fordeler: The hotel location only

Ulemper: Baren

Fordeler: Den geografiske beliggenhet var det beste!!

Ulemper: Litt enkelt.

Fordeler: Beliggenheten er flott

Ulemper: Vekketjenesten min ringte aldri kom. Jeg var sen for avtale

Fordeler: Flott beliggenhet.

Ulemper: Håndklærne var ikke det minste myke. Faktisk var de i den tøffe side.

Ulemper: Innsjekking utsjekking latterlig

Ulemper: Prisen på parkering er ditt???!!

Fordeler: De ansatte var kunnskapsrike og raske. Rommene var fine, rene, og sengen var behagelig. Flott beliggenhet! Vil bo der igjen snart.

Ulemper: Gatene er stress, stress, stress. Men hva kan du forvente. Det er Chicago, og på Michigan Avenue

Fordeler: Veldig stille og rent rom. Flott beliggenhet i forhold til andre steder i byen.

Ulemper: I/A

Fordeler: Location and size of rooms

Ulemper: No means to change room temperature; thermostat in room clearly not designed to allow guest to alter temp. Linked bar/ restaurant bland.

Fordeler: Really liked the beds( I like a bit harder beds), room was a good size, gym was little bit better than expected. Close to everything.

Ulemper: Not much to complain about, some days they forgot to refill coffee/water.

Fordeler: Beautiful architecture outside and in. Love the location.

Fordeler: What a building. We were stunned by the Art Deco features. The rooms were big, comfy and TV content rocked (access to Crackle/Netflix and cable). Perfect location to explore Chicago.

Ulemper: Nothing

Fordeler: Great location and customer service is top priority! Staff gave great recommendations for things to do while visiting and made us feel at home during our stay! Will definitely stay here next time we're in Chicago!

Fordeler: Great linens, great atmosphere. Beautiful historical building.

Ulemper: Noise! You can hear everything inside and outside.

Fordeler: Very nice hotel with great staff, always able to help. Everything is near, museums, aquarium, magnificent mile, etc. The room was very clean with all what you need. There is a mini fridge and a coffee machine. High quality toiletries and very comfty bed

Ulemper: No microwave

Fordeler: Location great easy walk to see all that Chicago has to offer. St Jane Building is beautiful. Beds comfortable and amenities great too. Staff helpful. Would certainly stay again. Chicago architecture is amazing had a great time.

Ulemper: Only 1 point a drying rack for towels would help towards conserving towels more.

Fordeler: Location was perfect for Chicago Architecture Tours and the Art Institute of Chicago. Great breakfast places within two block radius. I also liked the absence of carpet in the rooms.

Ulemper: If you are in a room that adjoining another, you will DEFINITELY hear what's going on in the other room. We woke up to the lady next door using the hair dryer while arguing with her husband.

Fordeler: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Ulemper: Every thing was good

Fordeler: Location. Style of hotel.

Ulemper: Them stating that there was a $100.00 hold for incidentals on my card which was debit card. They held 224.74 and it has not been released yet. No charges to the room.

Fordeler: Our stay at St Jane was lovely. The hotel is perfectly located for touristy attractions. The building itself was really nice and the rooms a good size. We stayed three nights and managed to have a decent night sleep.

Ulemper: Nothing. I would say you can hear the people in the next room using the hairdryer or shower but this didn’t bother us. The cocktails in the bar were a little uninteresting for the price.

Fordeler: No tips determined persoanl

Ulemper: No sauna or swimmingpool

Fordeler: The location was great for the various "Chicago" things we wanted to do.

Fordeler: Good Location, Nice bar, big room

Fordeler: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Fordeler: The Hard Rock shop is a must for any city I visit.

Fordeler: Sentral beliggenhet. Kort avstand til severdigheter. Stort rom samt bad.

Fordeler: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Ulemper:

Fordeler: Good location, Good food, friendly and helpful staff (Usual American service with a smile) Room service was very prompt.

Ulemper: Fairly old/out-dated interior (tv was ancient, would have liked to have a seen a flat screen). Bed sheets were so loosely put on that during the night they would slip off. I find this very annoying.

Fordeler: Great location

Ulemper: Had to request a better room as the room offered by the hotel was simpler than what was reserved through website (Standard room was offered instead of Deluxe room). Once the room was changed, everything was great! Staff were very friendly and more than helpful.

Fordeler: hotel position

Ulemper:

Fordeler: Was close to location of my meeting

Ulemper: the decor was dated, dark and a bit shabby feeling. the rock motife not my style. Was not worth the money. Would look elsewhere next time

Fordeler: Alt. Jeg likte alt. Kapslene tas sammen og dusj og personale. Magi.

Ulemper: Som jeg kunne ikke bo her lenger ... Jeg likte alt ved rommet.

Ulemper: Trimrom litt suger.

Fordeler: Likte at rommet var halv tomhet og bad. Når folk reiser de alltid er klare for noe. Virker det logisk du gir dem rikelig plass til å gjøre det.

Ulemper: kafeen har gått nedover

Fordeler: Beliggenhet, vennlig personale

Fordeler: Layout, fasiliteter, seng

Fordeler: Alt

Ulemper: Ingenting

Fordeler: We often stay at Virgin because it’s at a great location and we love the design of the hotel. Staff is exceptional and we’ll definitely come back!

Fordeler: Great location to the river

Fordeler: Perfect hotel.

Ulemper: Mini bar was aggressive

Ulemper: The rooftopbar was very busy and small. They were allowing people that were not hotel guests access, so it was extremely crowded. The people that were there were having a great time but it wasn't for us.

Fordeler: It’s Virgin style

Fordeler: Nicely furnished. Big shower.

Ulemper: Noisy location: the loop overground train runs all night right in front of the rooms. Popular bar on the roof terrace means lobby and elevators are full of drunk people all night.

Fordeler: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Ulemper: Everything was perfect!!!!

Fordeler: I was in Chicago for work. I booked at the virgin because I was staying for a week and the cost and location were too great to pass up. I stayed in a chamber and it was amazing! It feels like a studio apartment and is great for longer stays. The amenities in the room and the hotel itself is so great. Coffee shop in your lobby and a bar on your rooftop. It is great place to stay in terms of locations in downtown. The staff is also extremely friendly, funny and helpful. They truly make your stay as comfortable as possible. Virgin will definitely be my go-to in Chicago.

Ulemper: I wish there was a microwave in the room. Other than that, the hotel and room are perfect.

Fordeler: The bed was amazing

Fordeler: Impeccable Clean Bath!!, Location, best beds! Staff was great!!

Fordeler: Perfect location downton, comfortable and spacious room with excellent facilities. Not the cheapest but without a doubt worth every dollar. Restaurants and tourist attractions all around the hotel, had a view of the river from our room.

Fordeler: Staff were excellent. Location was perfect for visitors. The know is great.

Ulemper: A little noisy at times due to L trains.

Fordeler: Bodde ikke her lenge, men ble oppgradert til en nydelig suite. Flotte fasiliteter, innredning og så videre. De ansatte var svært vennlige og imøtekommende. Definitivt et godt valg!

Fordeler: Beliggenhet, beliggenhet, beliggenhet To kvartaler fra Chicago "Bean" - cloud gate og parker. Konstruksjon foran hotellet var ikke pent, men vi hørte det ikke på rommet vårt.

Fordeler: Var litt av et rot men det skal avsluttes.

Ulemper: Ikke alle rommene har et skrivebord for datamaskiner

Fordeler: Snakk med Bennie når du kommer dit. Han kommer til å få deg å sette opp sentrum.

Fordeler: Flott beliggenhet, hyggelig personale og rene rom. "Jewlers row" tema er en fin detalj.

Fordeler: Den eneste måten å se Chicago. Beliggenheten var god selv om det ikke var noen utsikt mot bysentrum. Rommene var fylt med plass, luksus og historie. Jeg kunne ikke vært bedre. Jeg vil definitivt komme tilbake

Fordeler: sentrale beliggenhet

Fordeler: .

Ulemper: .

Fordeler: Beliggenhet

Ulemper: Det i dette rommet var ikke på en penn

Fordeler: Vennlig informative personalet, rolig og vakker innredning, og rent! Likte også tilgang til forretningsområdet på hotellet.

Ulemper: Utsikten min fra rommet.

Fordeler: Hotellet er vakkert dekorert og staben var fantastisk.

Ulemper: Ingenting!

Fordeler: Fantastisk sted. Bedre enn alternativene.

Ulemper: Ingenting

Fordeler: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants

Ulemper: Nothing

Fordeler: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!

Ulemper: Nothing...no complaints

Fordeler: Professional and helpful staff. Clean and comfortable room. Great location

Fordeler: Bed was very comfortable

Fordeler: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.

Ulemper: Parking was too pricey so we opted to park at a nearby garage instead

Fordeler: Location is great

Ulemper: Pretty old building

Fordeler: Lovely hotel really helpful and friendly staff. Great location.

Fordeler: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.

Fordeler: Extremely helpful front desk. The bartender was very friendly. The bar manager who was also very friendly suggested an Italian restaurant which proved to be one of the best ever. The room was very nicely appointed and the bed was extremely comfortable. The hotel was close to restaurants and coffee shops. Millennium Park was just up the street. the hotel is also very close to the starting point for the free walking tour which featured buildings around the loop. The bar was comfortable and the drink prices where very reasonable during the long happy hour.

Ulemper: We are on the 7th floor so the shower pressure was just ok. There was minimal drawer space to store one's clothes. The closet was fine for hanging clothes. Neither issue affected the overall quality of the facility.

Fordeler: Excellent staff and clean rooms!

Ulemper: N/a

Fordeler: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Fordeler: Location. Clean room, comfortable bed

Ulemper: Room keys sometimes worked, sometimes didn’t. Printer was not working so I never got my folio. Most importantly for me anyway is I don’t remember last hotel I stayed that didn’t have USB charging ports.

Fordeler: Flott beliggenhet, komfortabel seng. Stille. God restaurant og bakeri der. Super vennlig og hjelpsomt personale. God valuta for pengene for den prisen.

Ulemper: Rommet var veldig, veldig tørt.

Fordeler: Komfortable rom. Sterkt fokus på detaljer. Utrolig stilige hotellbar.

Ulemper: Jeg har ingen klager.

Fordeler: Ganske fint sted, fantastisk beliggenhet og pris

Fordeler: Rolig, sprøtt, fine senger, flott beliggenhet. Elsket de klær og gratis, levert på døren morgen joe. Visning av en vegg på rommet mitt, men ingen støy fra gaten heller!

Ulemper: Litt dyrt

Fordeler: Et veldig kult sted. Beliggenheten var flott og rommene var rene.

Ulemper: Ingenting

Fordeler: The style and art vibe

Ulemper: N/a

Fordeler: Loved the laid back feel! Staff was super accommodating and not stuffy. Love the whimsy of the art outside the window and in the stairwell. Really like the IG post artwork on the elevators. I will return!

Ulemper: Would have like to have a few more options at the breakfast bar but over all really like the feel of the hotel.

Fordeler: The environment was outstanding! We felt cozy and the employees are very friendly! Would definitely come here again.

Ulemper: The fridge wasn’t activated so we weren’t able to open it to grab a beverage. Also we weren’t able to connect our phones to the tv to watch YouTube or Netflix.

Fordeler: Helpful, friendly staff. Great location for walking to all Chicago attractions.

Ulemper: Very noisy neighbours on Friday evening/ Saturday morning. The staff delay with this efficiently but it was alarming at the time.

Fordeler: Loved coffee delivery...

Ulemper: Loud staff early am in hallways, hard to get room cleaned before 5pm

Fordeler: Fantastic wee hotel with brilliant vibe and close to everything you need to see.. love the morning coffee delivery.

Fordeler: it feels like Chicago felt decades ago, dark metallic and hard. but behind the scene are very comfortable bedrooms and a relatively large bathroom with most amenities needed for a cut trip coffee in the morning and the bar are a plus

Ulemper: it can get a bit loud as the doors prevent no noise at all. you have to like the style (but good news: the room looks exactly like the pics) staff quality is rather mixed but in general ok

Fordeler: Nice boutique hotel. Staff was extremely nice and accommodating. Rooms were a little small but comfortable. Good size bathroom. Bed very comfortable. Good location just around the corner from the CTA. Very accommodating coffee shop in lobby. Brought coffee up to the rooms in the morning. Great plus. I would return.

Ulemper: Rooms just a tad bit small.

Fordeler: Excellent location. Hotel and rooms were very clean.

Ulemper: No drawers in the room. No place to store clothes or personal items. Staff were very nice but seemed inexperienced. As I was about to check in I was asked if I wanted my luggage taken to my room but I hadn't even checked in or knew my room number. When I checked out I wasn't told what the total bill was and I had to ask for a printed copy. Complementary coffee/tea was sporadic and when we asked for tea we had to explicitly state we needed hot water. My seem like small things but should be automatic for this price. Plus when I complained about the lack of drawers I was told I would need to pay if I wanted to upgrade to a room with drawers. I then sent an email to the hotel - no response.

Fordeler: Funky design, location and the people.

Ulemper: I would always want tea and coffee facilities. Mini bar was one of those vendor type things and not a fridge.

Fordeler: The location was unbeatable. The beds were comfy, the towels and toiletries were good and the room was spacious. There was no kettle or coffee maker but one was provided when we asked. There was a gym area and laundry facilities although we did not use them. Morning tea or coffee was delivered to your room in a flask.

Ulemper: Our room looked directly into a car park on one side and another room on the other side. Consequently we had to keep the blinds down all the time and so the room was dingy and needed lights on. At approx £250 per night we thought this was poor. We did ask if we could have a different room but the only room available was smaller with only one bed (we had two) and there would have been an additional charge! So we stayed where we were.

Fordeler: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Ulemper: I thought they had a steam room but it was only a hot tub.

Fordeler: Svært gjestfrie. De ansatte er veldig imøtekommende. Fin plass!

Fordeler: Fint interiør. De ansatte var veldig hyggelige og hjelpsomme. Dette er et mye bedre beliggenhet enn andre hotell jeg har bodd på lenger sør. Vi tok en fin spasertur nord til Lincoln Park. Det er et vakkert nabolag og du føler ikke at du er i byen.

Ulemper: For dyrt for meg å bruke bortsett fra ved business. Jeg fikk ikke bruke eller trengte ikke "fasiliteter" så det er den eneste grunnen til at jeg ikke har gitt ett "utmerket" resultat. Vi var ikke imponert over frokosten. Vi var veldig fornøyd med vår lunsj på Gibsons tvers over gaten.

Fordeler: Fantastisk beliggenhet, enestående rom. Ville dratt tilbake på et minutt.

Fordeler: Menneskene er vennlige Restauranten er svært god Design er gjeldende Sengene er komfortable

Ulemper: Klimaanlegget på rommet var bråkete

Ulemper: kroppshår på vasken på badet. flekker på toalettet. Type bruttobehov for prisen.

Fordeler: Sengen og dusjen var fantastisk!

Fordeler: Bra bad

Fordeler: Flott pikkoloen. Han hadde et utmerket energi og var svært hyggelig!

Fordeler: Ansatte, beliggenhet, overnatting, renslighet.

Ulemper: Ingenting

Fordeler: Elsket atmosfæren, lobby, detaljer på rommene. Dusjen var luksuriøse og velutstyrte.

Fordeler: Beautiful rooms, great gym and lovely little bar. Location was great, near beach, near magnificent mile and a short walk to Navy pier.

Ulemper: Staff were a little impersonal. Not much atomsphere around hotel.

Fordeler: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin

Ulemper: Nothing

Fordeler: Loved the area. Great hotel.

Ulemper: Weather

Fordeler: Nothing

Ulemper: They announced windows floor to ceiling and i got a room with small Windows. Very noisy hotel as the doors close loudly.

Fordeler: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.

Ulemper: Nothing

Fordeler: Great location, great bar, nice contemporary yet comfortable rooms.

Fordeler: The room was large and bathroom modern and large!

Ulemper: No scream on windows, fresh air would have been nice

Fordeler: Great time. Great location.

Ulemper: Parking little tough but no big issue.

Fordeler: Everything is chic and first class

Ulemper: I could have stayed longer!

Fordeler: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.

Ulemper: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.

Fordeler: the staff was wonderful. loved everything about it.

Ulemper: no

Fordeler: Jeg tok min 5 år gamle for å se Chicago. Jeg elsker de stille hotell. De ansatte var flott. Du får hva du betaler for.

Fordeler: Evert

Ulemper: Nothing

Fordeler: Ritz is always good.

Fordeler: Very nice lobby/bar area. Large, clean room.

Ulemper: A chaise lounge as the only seating! C’mon! Needs a bathroom redesign. BIG step up and into tub/shower. No hooks. Mattress edge beaten down enough that you feel you may roll out.

Fordeler: Everything about the Ritz is well thought out and planned with the guest in mind.

Ulemper: There's Nothing wrong with luxury! The Ritz is the gold standard for class.

Fordeler: Comfortable room.

Ulemper: Charges for everything, Inc WiFi, not 5 star quality, I think people stay for the name.

Fordeler: Location.

Ulemper: Valet was late and disorganized

Fordeler: Staff excellent and room stunning. Slight issue with cleaning issue resolved immediately on check-in so it did not spoil the stay. Would definitely stay again. As a sole traveller concierge and door staff always happy to help and give directions etc.

Ulemper: Would be good if the windows opened, even if only slightly.

Fordeler: The view was amazing.

Ulemper: The room was smelly and old. Everything in the room, including towels, looked worn down.

Fordeler: Liked the club lounge. Liked the valet parking. Liked the people who were very helpful. Helped us find the nearest beach.

Ulemper: There was a lightbulb that was out in the entrance hallway.

Fordeler: The staff were polite, the linens were clean and the bed was very comfortable.

Ulemper: No free WiFi in a 4 star hotel is a joke. I stay at a RC expecting my expectations to be exceeded, not met and certainly not unmet. Will be back to the 4S next time.

Fordeler: It was very expensive. The local and state taxes made the final room costs very high and I never received an e receipt.

Fordeler: The staff was excellent

Fordeler: Location, location.

Ulemper: Tired decor and snooty staff.

Fordeler: Great hotel. Great staff

Fordeler: The bathroom very spacious & updated

Ulemper: No refrigerator in room to keep drinks cool, Parking was 70 a Night were everywhere else was 30 to 40 a day.

Fordeler: Great location

Ulemper: A bit tired

Fordeler: Everything

Fordeler: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.

Fordeler: Staff help and friendliness was wondeful!! Location is fantastic!!

Ulemper: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Fordeler: Location, staff, cleanliness in the rooms

Fordeler: The front desk is AMAZING

Fordeler: Cleaniness

Ulemper: Nowhere too park for valet...to congested

Fordeler: Location

Ulemper: Room was noisy

Fordeler: The room was large, bed was huge, bath was seperate with toilet.Pools were ok for kids if adults are with them. Everything was great. Will definitely come back.