Hoteller i Chicago

Fordeler: Club level var enestående. De ansatte var hinsides fantastisk. Maten var god.

Fordeler: Beliggenheten er utmerket. De ansatte er bra.

Fordeler: Jeg elsket spa, og club level. kunst i gangene, og rommene var ganske fantastisk og unik i min erfaring. Maten på Club level var utmerket. Og spa er den beste jeg har funnet blant hoteller. De ansatte var ganske hjelpsomme.

Ulemper: Det er svært kostbart. Jeg var overrasket over hvor dyrt parkering over natten ville ha vært ($ 71), og valgte å parkere for 1/3 av det i en garasje ved siden av.

Fordeler: Personalet var utrolig. Alt detalj fra innredning til komfort var overlegen i kvalitet og smak. Fantastisk beliggenhet. Flott basseng og spa.

Ulemper: Et ekstra rom servicegebyr

Fordeler: Comfortable bed great location

Ulemper: The bath towels were hard

Fordeler: Friendly staff

Ulemper: Nespresso machine didn’t work, but they brought us a new one.

Fordeler: Wonderful location, extremely professional staff, beautiful room

Fordeler: Great location, great views. Very comfortable room, bed and spacious bathroom

Ulemper: Expensive

Fordeler: Excellent hotel Staff amazing especially housekeeping Great large room

Fordeler: There is so many things to say: the staff performed customer service on a level that far surpasses anything I’ve experienced before, absolutely exceptional. We just mentioned upon checking in my grandson turning 1 years old and one of the staff members placed a balloon, cake and card in our room, how awesome was that

Ulemper: Nothing.

Fordeler: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Ulemper: We loved everything about it.

Ulemper: Room was small Food (in room dining) was disappointing

Fordeler: Pretty hotel in central downtown Chicago. the outdoor staff is very strong, friendly and helpful.

Ulemper: We arrived on July 4th and immediately upon checking in were told by the check in person that for $50.00 per person we could watch the fireworks from a private area in the hotel. I thought that was very cheesy. We went outdoors and watched them for free.

Fordeler: beautiful room great club excellent spa facilities

Fordeler: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.

Ulemper: $71 to valet park.

Fordeler: The location is central and have proximity from many things

Ulemper: They gave us room in the same floor as the kids suite which wasn’t a good option And the room were next to the elevators which was annoying as well

Fordeler: Vakkert rom. Bra service

Fordeler: Everything was above an beyond

Fordeler: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!

Ulemper: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.

Fordeler: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

Ulemper: not one thing

Fordeler: Returning to room at end of evening Found iced champagne and chocolate strawberries waiting for us! Mentioned in passing on check in that it was our anniversary

Ulemper: Nothing

Fordeler: If you think

Fordeler: The room was really nice. Comfortable bed, bed table with good accessible chargers for phone/tablet. Walk in closet was a bit small for my 2 big suitcases, but spacious bathroom with bathtub and shower. Breakfast and dinner in The Lobby was good, service was great.

Ulemper: There is no classical lobby at the entrance, no "welcoming area" with flowers, nice design and sofas, like in other 5star hotels, it looks a bit "business". Rooftop bar was overcrowded at the midday, waiting time for outside table 50min., finger food was mediocre.

Fordeler: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!

Ulemper: After all the additional charges are added. Room service was crazy expensive. $79 for breakfast didn’t seem right even when you are committed to spending money fir a nice vacay

Fordeler: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!

Ulemper: I have nothing bad to say about my stay.

Fordeler: Very clean, central position, great staff attitude

Ulemper: Food quality and choices from breakfast to room dining are way below standard of the structure

Fordeler: The room was just perfect

Ulemper: All was good

Fordeler: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations

Ulemper: Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!

Fordeler: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.

Fordeler: Flott beliggenhet. Utmerket service. Fint innredet rom.

Fordeler: Alt

Ulemper: Å måtte dra neste morgen

Fordeler: Nothing

Ulemper: Totally not worth the price. The rooms were dirty and the service was subpar. When we asked to change the room, the reception staff reacted rudely and went to check if it was really dirty like we said. The shower pressure was weak and the room was never cleaned during our stay. This hotel fronts as a 5, star but actually feels like a 3 star.

Fordeler: Amazing stay with exceptional staff. Perfect location with rooftop pool and bar. We were pleasantly given a bottle of bubbly with a note to help us celebrate our anniversary. Couldn't have been happier with the Viceroy. Thank you!

Fordeler: Great location and view!

Ulemper: Beds and pillows were not very comfortable. Sheets were not soft, and the pair on one of the queen beds had a small tear.

Fordeler: Friendly staff

Fordeler: Amazing bathrooms, good views and the staff was very accommodating

Ulemper: The location is good but with any downtown you can be accosted by homeless etc and this is no exception

Fordeler: location, style, size, they accommodated our special requests and found space for our group of 3 even though they were very busy

Ulemper: noisy neighborhood, small pool

Fordeler: We ate breakfast in Somerset one morning and it was very good. Super cool decor.

Ulemper: Our stay was excellent, the hotel is well located, stylish, and very comfortable. Our only complaint was the mandatory resort fee. It's not a resort, it's a hotel. Furthermore, when we arrived we put on our suits to go up to the rooftop pool and it was so crowded and noisy with bar patrons we immediately turned around and left. It was obvious to us that these people were for the most part not hotel guests, but rather were outside patrons of Devereaux, the poolside bar and restaurant. It just wasn't our scene, we wanted a quiet lounger by a pool, not a bumping bar. This would be less off-putting if we weren't then charged a resort fee for the privilege of competing for space with bar patrons who were not paying that same fee. But apart from this one issue, our stay was excellent.

Fordeler: I loved the employees

Ulemper: Pool was tiny and closed at 6pm, rooms too small, no dresser or anywhere to put clothes away. Food burnt. Toiletries used by prior guests, windows look into other rooms, tv cable was sporadic and could not see hotel account, no pay per view or movie

Fordeler: The cleanliness

Ulemper: Difficult too locate...

Fordeler: As above. Amazing location for food and walks, beds were very comfortable.

Ulemper: Rooms were a bit small and the room housekeeping was below what we expected. Location and service staff were outstanding. If we stayed again we would request a single bed or 2 rooms.

Fordeler: Great hotel, rooms were spacious and bed very comfortable. Somerset restaurant is very nice. Good location and Gold Coast area has great restaurants.

Ulemper: Rooftop pool is so busy. Given they let non-guests use the pool area it means it’s very crowded and not comfortable.

Fordeler: Lots of character. Very well done. No complaints other than maid did not clean room on Sunday until we called front desk. But this is very minor. Hotel is in excellent location - within four blocks of Oak Street Beach, within 6 blocks of Magnificent Mile.

Ulemper: No - this place is very nice (lots of great touches, but rooms are small).

Fordeler: Flott personale.

Fordeler: Nydelig. Fantastisk service. Vil komme tilbake.

Fordeler: Moderne hotell med historiske detaljer. Flott stab

Ulemper: varmeapparatet var rar og var vanskelig å regulere temperaturen i rommet.

Fordeler: Beautiful hotel and very friendly and accommodating staff! Also room was nice and extremly clean

Ulemper: Beds were too firm. A little bit of a delay on getting into room, it was ready about an hr late

Fordeler: Nice rooms, clean, friendly staff

Ulemper: No. Everything was very good!

Fordeler: Everything, we had the spa room, which is big and amazing room, the best bathroom we have ever had. The best Kimpton we stayed so far. The restaurant on the roof At the hotel is so delicious. Perfect as always.

Fordeler: Rooms simple, cool and spacious. Bed bathroom and toiletries all a great standard . Impressive to be staying in the loop in such a great building and with views of a similarly great skyscraper. Staff were all great when I needed anything.

Ulemper: The reception lobby is on the 2nd floor and as a result you can come and go to your room without interacting with anyone- it felt very anonymous. I found the room quite dark.

Fordeler: Text messaging for any requests/questions was my favorite feature. Awesome location was a delight! Friendly staff and accommodating our requests was the icing on the cake. Rooms were super clean

Ulemper: We did not get the bikes that we wanted to see the city.

Fordeler: I just love how the place is very close to other locations! I just love the staffs and they were very welcoming. Definitely worth every cents!

Fordeler: Beautiful, well decorated hotel. Great location and great value!

Fordeler: the staff-everyone so helpful and friendly.

Ulemper: Boleo is closed for week ends

Fordeler: Love the location Love the nearby things to do Love the bed

Ulemper: Room was a little tight Not all the lights were working in the room The sink being outside is a bit annoying No full length mirror

Fordeler: Cool and updated hotel. Beautiful.

Ulemper: Wish I had a bathtub!

Fordeler: Location,deco, convenience to Starbucks, steadfast restaurant was amazing

Ulemper: N/A

Fordeler: Svært gjestfrie. De ansatte er veldig imøtekommende. Fin plass!

Fordeler: Fint interiør. De ansatte var veldig hyggelige og hjelpsomme. Dette er et mye bedre beliggenhet enn andre hotell jeg har bodd på lenger sør. Vi tok en fin spasertur nord til Lincoln Park. Det er et vakkert nabolag og du føler ikke at du er i byen.

Ulemper: For dyrt for meg å bruke bortsett fra ved business. Jeg fikk ikke bruke eller trengte ikke "fasiliteter" så det er den eneste grunnen til at jeg ikke har gitt ett "utmerket" resultat. Vi var ikke imponert over frokosten. Vi var veldig fornøyd med vår lunsj på Gibsons tvers over gaten.

Fordeler: Fantastisk beliggenhet, enestående rom. Ville dratt tilbake på et minutt.

Fordeler: Menneskene er vennlige Restauranten er svært god Design er gjeldende Sengene er komfortable

Ulemper: Klimaanlegget på rommet var bråkete

Ulemper: kroppshår på vasken på badet. flekker på toalettet. Type bruttobehov for prisen.

Fordeler: Sengen og dusjen var fantastisk!

Fordeler: Bra bad

Fordeler: Flott pikkoloen. Han hadde et utmerket energi og var svært hyggelig!

Fordeler: Ansatte, beliggenhet, overnatting, renslighet.

Ulemper: Ingenting

Fordeler: Elsket atmosfæren, lobby, detaljer på rommene. Dusjen var luksuriøse og velutstyrte.

Fordeler: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin

Ulemper: Nothing

Fordeler: The location, the styling and the staff

Ulemper: The only issue I can think of is that the air conditioning unti was noisey. Otherwise, no complaints.

Fordeler: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.

Ulemper: Nothing

Fordeler: The location was fantastic and very accessible to a lot of restaurants nearby. The room was beautiful as well.

Ulemper: The bathroom looked beautiful at first glance, however, the toilet didn’t flush 50% of the time and the rain shower (although turned off), would randomly pour water out at all hours, interrupting sleep quite a few times. The bathroom door was glass so it was impossible to use the restroom at night without waking up your partner with the lights.

Fordeler: The location was great,great food in walking distance

Ulemper: nothing we had a great time

Fordeler: Location

Ulemper: Staff not friendly Room was very warm Floor dirty

Fordeler: Location good. Breakfast a la carte' not bad but sufficient. Clean and convenient rooms

Ulemper: General staff : Slow service at breakfast; waited for a cup of coffee around 15 minutes. Bar staff attitude was very rude ; I asked for a glass of wine 30 mins before closure. Reception staff was very unexperience; I was charged wrong and they could not prove it - no check. At the end my c/out took 35 minutes!

Fordeler: Excellent location, very clean & comfortable.

Ulemper: Service was poor. Had to call the front desk to get sheets, blanket and pillows for my kids.

Fordeler: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.

Ulemper: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.

Fordeler: Best location in Chicago

Fordeler: Location was awesome.

Ulemper: When I arrived late at night, my bed spread had two stains on it and when I pulled the covers, you could tell the bed hadn't actually been made, just arranged. Likely I slept in someone else's used sheets.They changed the whole bed the next day. REALLY didn't like that. Also, they charge for bottled water and they have no coffee machine in the room. For the amount of money they charge, none of this is cool...

Fordeler: the staff was wonderful. loved everything about it.

Ulemper: no

Fordeler: De forutser dine behov. Utrolig. Flott personale. Vakker utsikt. Fantastisk restaurant og bar. Pent innredet til jul.

Fordeler: Flott beliggenhet, flott hotell, fantastisk service og ro.. ?veldig komfortable og luksuriøse rom.

Fordeler: Flott restaurant anbefaling og service!

Fordeler: Very accommodating staff, good food, lovely lounge

Ulemper: Two sets of elevators awkward. Shower doors did not close; wasn't fixed properly. Black soot stained our clothing and skin from leopard sofa in front of fireplace in restaurant.

Fordeler: It was everything you want a 5 star hotel to be. When we walked into the elevator we were hit with the most intoxicating, wonderful smell! The lobby is impeccable and the staff was warm and welcoming. The art work was phenomenal. We loved our room and our view was stunning. Everything about our stay was 5 stars +. We will go back.

Ulemper: It exceeded our expectations. We have no complaints.

Fordeler: Staff were generally excellent

Fordeler: Everything! Perfect location, welcoming staff, beautiful room, great value!

Ulemper: Nothing- it was great!

Fordeler: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.

Ulemper: Not really .

Fordeler: Super location, quiet

Ulemper: For a Four Seasons hotel and the cost, I would expect a roomier suite.

Fordeler: Good breakfast and friendly staff

Ulemper: shower head was broken, making it tough to take a shower as you had to hold up the shower head. Mini bar was warm so all contents in the mini bar were warm.

Fordeler: Everything is perfect

Fordeler: Everything

Ulemper: No such thy

Fordeler: Staff was incredibly friendly and willing to help in any way you asked and even when you did not ask the extras you would get along the way that were not requested set the Four Seasons apart.

Fordeler: Clean and modern

Ulemper: Pool, better restaurant with faster service and better drinks. Both my mimosa and Bloody Mary were gross

Fordeler: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Fordeler: Very pleasant staff.

Fordeler: I loved the modern vibe of the place. The front desk staff was very friendly and generally helpful.

Ulemper: Our family had a bad experience with one waitress in the restaurant. Two other waitresses did come to the rescue and salvaged the meal, but we were very unhappy with our original waitress. Kids were disappointed there was no pool.

Ulemper: We requested for separate beds and they were not available.

Fordeler: Very nice front desk staff. Rooms were comfortable and the air-conditioning work

Fordeler: It was one of the best hotel I have ever stayed in for a long time. It was beautiful and clean. The staff was all helpful

Ulemper: Nothing

Fordeler: The staff was SO friendly. We made the trip for our anniversary and they made us feel extra special throughout the duration of our visit. The room was absolutely incredible and the location was perfect. We will absolutely be back!

Fordeler: Hotel employee delivered room service/extra shampoo as needed.

Fordeler: Location

Fordeler: Very unique! Loved the area and atmosphere! Cleo and Leo are so helpful :)

Fordeler: Best hotel in Chicago, in my humble opinion. Everything from the staff, to the cool facility, was great. Exceptional value. Outstanding location. Spacious, luxurious rooms.

Ulemper: There isn't much negative to say. The elevators are kind of quirky and take a little getting used to. There's no real view but I wouldn't expect that in a big city.

Fordeler: Alt. Jeg likte alt. Kapslene tas sammen og dusj og personale. Magi.

Ulemper: Som jeg kunne ikke bo her lenger ... Jeg likte alt ved rommet.

Ulemper: Trimrom litt suger.

Fordeler: Likte at rommet var halv tomhet og bad. Når folk reiser de alltid er klare for noe. Virker det logisk du gir dem rikelig plass til å gjøre det.

Ulemper: kafeen har gått nedover

Fordeler: Beliggenhet, vennlig personale

Fordeler: Layout, fasiliteter, seng

Fordeler: Alt

Ulemper: Ingenting

Ulemper: I was on the 12th floor, Saturday night-no elevators available due to all coming from the Rooftop. Need to dedicate a couple to exclude the top floor. Had to walk down the stairs in heels!

Fordeler: The location was ideal for exploring the city.

Ulemper: Nothing

Fordeler: Clean, comfortable

Fordeler: The hotel really was as good as it gets! Top location in easy walking distance to all top sights such as the Riverwalk with it’s Cafés, Bars and boattour piers (3-5min), the Millenium Park (10-15min), Magnificient Mile for endless shopping and even the Navy Pier if you don’t mind some longer walks (abt 30min+). Great restaurants closeby but it was also more than convenient to have the possibility to end the night in one of the great bars of your own hotel: inviting bar on 2nd floor – rooftop bar with incredible views, cocktails and DJ on 26th floor, live music (check schedule) on 25th floor. Great design/retro-design with cute and well equipped little Smeg fridge in the comparatively spacious and clean bedroom. Loved the huge shower and carefully thought out amenities! To cut a long story short: would definitely return!

Ulemper: Given the great rooftop bar in prime location, this hotel attracks quite some party folks during the weekend so I assume people looking for a serene and quiet accommodation might not love the hotel that much. As mentioned in previous comments, you could hear some music in the higher floors. We were at the 22nd floor and could faintly hear the music but could well sleep. The hotel cannot be blamed for some noisy room neighbors obviously inviting others to their room later that night - this can happen everywhere. Once in the room, the walls seem fairly soundproof though. But I would suggest the hotel management to ‘enrich’ the already extensive amenities by some earplugs for those who didn’t bring them themselves.

Fordeler: Room was spacious clean and beautifully designed The staff were efficient helpful and friendly

Ulemper: Coffee percolator would have been better to have

Fordeler: The rooftop bar had an exceptional view and great cocktails and conversation! I liked the music too.

Ulemper: The sheets smelled a bit too much like bleach. Pillows not very comfortable.

Fordeler: The room size and layout, the hotel location, the gym, the yoga mat in the room

Ulemper: The windows could not open, low natural light, no slippers

Ulemper: Can't have a microwave sent up to room.

Fordeler: Location, location, location! Many things are just a few minutes away: Cloud Gate/Millennium Park, Route 66 starting point, Chicago Architecture River Cruises starting point, the L train station, many place to eat: Giordano’s Pizza, Nutella Cafe, Wow Bao, Garrett Popcorn and many other. My room on the 13th floor was nice, clean and quiet and the bed was comfy. There is a bar on top of the hotel(floor 26) witch offers nice views of the surrounding buildings (not sure how quiet are the rooms on the floors below the bar). The hotel does not offer a breakfast but there are many places to eat around the area.

Fordeler: Distinctive room decor. Plentiful usable spaces and surfaces in the room. Not very big but well designed. Friendly, efficient breakfast staff (especially Hugo the waiter and the lady who seated us), except on the third morning. Fast, comma efficient checkout. Very helpful receptionist with hailing taxi on street.

Fordeler: Staff were excellent - fixtures and fittings were very chic. Decor overall was well thought through Gym was great Rooftop bar was excellent.

Fordeler: Great location. Nice friendly staff. Very clean and comfortable. Would definitely recommend to others and stay again.

Fordeler: Svært rent

Ulemper: Ingen speil i full lengde på rommet

Fordeler: Flott treningsstudio og stort basseng. Elsker de offentlige områder, for eksempel i lobbybaren. Setter stor pris på å ha en Starbucks på hotellet.

Ulemper: Selvbetjent parkeringshus var langt.

Fordeler: The room and lobby are gorgeous. So nice to have bar on terrace and a restaurant. I also took advantage of the gym and it was great!

Ulemper: I do not love the location

Fordeler: The Val-lay parking young man at the front entrance was Super helpful day 1 and day 2. College student (don’t remember his name). When checking in the young lady answered all my questions and was very polite when I asked her to repeat it 2-3 times because I wasn’t comprehending it. I was pleased with the location and the rate I received online.

Ulemper: That I wasn’t told about the need for the key card in the elevator after a certain time and mine wasn’t working very good so I ended up having to walk down 6 floors via stairs to get back to my room. Also for the $ one pays there should be a breakfast bar.

Fordeler: I loved the complete stay

Ulemper: No dislikes

Fordeler: Nice new rooms. Good location

Ulemper: Bar was more expensive than most in the area

Fordeler: Great hotel, me and my son love it.

Fordeler: The only thing that met my expectations for a five star hotel was the location

Ulemper: There is no way this hotel deserves to be rated as a 5 star hotel. We chose a 5 star hotel for a romantic weekend at the spa and a five star experience. Unfortunately we got neither. The spa was closed and the staff simply gave us a list of others.

Fordeler: Was the bed like a cluod

Fordeler: Location was great, bed was comfortable and the hotel was very clean. My kids loved the cookies in the lobby.

Ulemper: The door to the bathroom was really hard to close. Would have appreciated a bit more information about restaurants and stores close by.

Fordeler: Everything, especially my in room dinner. A perfect stay. Beautiful room, delicious food, incredible views. Pure luxury in every aspect.

Ulemper: Several taxes applied to bill as well as a pet charge that was not obvious during the booking process. I ended up paying hundreds of dollars more than I anticipated for a one night stay.

Fordeler: Location was great and Catherine the concierge was fantastic

Ulemper: Some kid pooped in the pool and so they had to close the pool. This was disappointing after a long day if walking and we just wanted to soak in the pool. Also our room had a fridge in it but you couldn’t use because you couldn’t take the drinks out of or we would be charged. Pretty bummed when you bring food back to the room and learn you can’t keep it could

Fordeler: Location

Ulemper: Breakfast was not very good

Fordeler: clean quiet “ new-feeling”

Fordeler: Flott beliggenhet, komfortabel seng. Stille. God restaurant og bakeri der. Super vennlig og hjelpsomt personale. God valuta for pengene for den prisen.

Ulemper: Rommet var veldig, veldig tørt.

Fordeler: Komfortable rom. Sterkt fokus på detaljer. Utrolig stilige hotellbar.

Ulemper: Jeg har ingen klager.

Fordeler: Ganske fint sted, fantastisk beliggenhet og pris

Fordeler: Rolig, sprøtt, fine senger, flott beliggenhet. Elsket de klær og gratis, levert på døren morgen joe. Visning av en vegg på rommet mitt, men ingen støy fra gaten heller!

Ulemper: Litt dyrt

Fordeler: Et veldig kult sted. Beliggenheten var flott og rommene var rene.

Ulemper: Ingenting

Fordeler: The staff were friendly and helpful,especially Captain Chris !!

Ulemper: Zero, maybe a bigger room

Fordeler: Very friendly staff, great location.

Ulemper: No tea and coffee facilities in the room and no fridge. Not a big issue though and it did not spoil my stay.

Fordeler: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel

Fordeler: The decor was fun, although it reminded me of a Hard Rock Hotel.

Ulemper: Parking is pricey. Parking location isn't too convenient. No coffee maker in the room, only delivery in the morning meant that I had to leave the hotel for an evening coffee. Surprised that there was no closet - only hooks. View was terrible, although the swinging acrobat sculpture was a creative and fun way to try and make it more interesting.

Fordeler: Location is good.

Ulemper: Very thin walls and windows. Too much noise from everywhere. Beds are Ok. Shower water sprays all over bathroom.

Fordeler: Friendly and accommodating staff. Funky decor and the little extras like coffee delivery in the morning

Fordeler: Clean room

Ulemper: Staff weren’t friendly

Fordeler: MY experience was amazing. The hotel was very unique and different, but in a great way. The hotel gave me a new york vibe. The staff was amazing and friendly. They answered all our questions and was very helpful with giving us directions around Chicago. When I come back to Chicago I would book this hotel again!

Ulemper: I hated the parking

Fordeler: Central location, courteous & co-operative staff, Clean room

Ulemper: A little dingy look, no external view from our room, insufficient lighting

Fordeler: location

Ulemper: a few issues with the lifts

Fordeler: Location : very good (bars/restaurants/shops/Lake M./ Riverwalk/metro/..) Atmosphere: nice / friendly Room : cosy/ nice furniture/v.good bed; that one was big

Ulemper: Where’s my coffee....? Should put a coffee machine. Where’s my free bottle of water...?

Fordeler: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Ulemper: I thought they had a steam room but it was only a hot tub.

Fordeler: Jeg tok min 5 år gamle for å se Chicago. Jeg elsker de stille hotell. De ansatte var flott. Du får hva du betaler for.

Fordeler: We’ve been coming here for 25 years and always receive extra special, personal customer service, the bellman are wonderful, and the location is convenient for everything we like to do in Chicago.

Fordeler: Ritz is always good.

Fordeler: Very nice lobby/bar area. Large, clean room.

Ulemper: A chaise lounge as the only seating! C’mon! Needs a bathroom redesign. BIG step up and into tub/shower. No hooks. Mattress edge beaten down enough that you feel you may roll out.

Fordeler: The restaurant was exceptional. The service was responsive, attentive and courteous.

Ulemper: Nothing.

Fordeler: All was great We will be back

Fordeler: The service was exceptional.

Ulemper: No complaints.

Fordeler: Location.

Ulemper: Valet was late and disorganized

Fordeler: The hotel staff was courteous and very helpful. I would definitely stay here again.

Ulemper: I thought I had booked 1 room with 2 queen beds for my adult daughter and I. We ended up with a king. It could have been my mistake, but the link showed two queens when I booked.

Fordeler: Great bed, lovely view of the lake, perfect location.

Ulemper: Should not charge for WI-FI service.

Fordeler: Pros Location, bar, restaurant, view, bed, service

Ulemper: Small room, small bath, no separate shower stall, mini bar not cold and limited soda selections

Fordeler: The staff was excellent

Fordeler: Great hotel. Great staff

Fordeler: The bathroom very spacious & updated

Ulemper: No refrigerator in room to keep drinks cool, Parking was 70 a Night were everywhere else was 30 to 40 a day.

Fordeler: The Nomi restaurant is a big plus+. Convenient location.

Ulemper: We booked a water towel view, but the window facing the tower was tiny...(Note: this problem does not exist with lake views, so either no upgrade or full upgrade would be probably better) All upgrades rooms face Michigan Ave, so the nights could be noisy.

Fordeler: Made my reservation on line for a suite the day before we get there we get a call that it was not available! It was a non refundable package yet you call me to tell me we don’t have a room . So you move us to a smaller room not enough time to find anything else . The next day you call while we are out for dinner and tell me you need to move us again because that room was taken for a wedding party TWICE. You moved us

Ulemper: When we book a reservation and it confirmed give us that room

Fordeler: Great location

Ulemper: A bit tired

Fordeler: Everything

Fordeler: Great hotel and the location is the best. The service and staff are excellent!

Ulemper: Everything is great

Fordeler: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.

Fordeler: Staff help and friendliness was wondeful!! Location is fantastic!!

Ulemper: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Fordeler: Convenient to restaurants, shopping, sights

Ulemper: The hotel and staff were exceptional!!

Fordeler: It is s super comfortbale hotel - perfect to relax after a stressfull day

Fordeler: Nice bed and pillows

Ulemper: N/a

Fordeler: Beliggenhet

Ulemper: For mye street old.Inkonsekvent service fra rengjøring.

Fordeler: Romslige rom, moderne utseende, og hjelpsomt personale.

Ulemper: Ikke et stort tilbud, kafeer i nærheten.

Fordeler: Beliggenhet. Personalet var hyggelig.

Ulemper: Rommene trenger litt oppmerksomhet, spesielt på badet.

Fordeler: Personalet var hjelpsomt. utstyr var rene

Ulemper: Gulvet var ikke ferdig uke. Fliser på badet ikke var fullt sett.

Fordeler: The hotel location only

Ulemper: Baren

Fordeler: Den geografiske beliggenhet var det beste!!

Ulemper: Litt enkelt.

Fordeler: Beliggenheten er flott

Ulemper: Vekketjenesten min ringte aldri kom. Jeg var sen for avtale

Fordeler: Flott beliggenhet.

Ulemper: Håndklærne var ikke det minste myke. Faktisk var de i den tøffe side.

Ulemper: Innsjekking utsjekking latterlig

Ulemper: Prisen på parkering er ditt???!!

Fordeler: De ansatte var kunnskapsrike og raske. Rommene var fine, rene, og sengen var behagelig. Flott beliggenhet! Vil bo der igjen snart.

Ulemper: Gatene er stress, stress, stress. Men hva kan du forvente. Det er Chicago, og på Michigan Avenue

Fordeler: Veldig stille og rent rom. Flott beliggenhet i forhold til andre steder i byen.

Ulemper: I/A

Fordeler: Central location to all major tourist attractions Clean and beautiful venue Very accommodating staff (Free upgrade for our anniversary.. Thanks again!) Hotel building is also mentioned on the architecture boat tour!

Ulemper: Wifi was spotty in the tower

Fordeler: Nice hotel, good sized rooms in a great location, just a block from the river and many restaurants.

Ulemper: I thought the staff could have proactively provided some advice on what was happening in the city or asked if we needed ideas - there was a concert in Millennium Park we would have liked to know about, which restaurants to go to, etc. Otherwise very friendly.

Ulemper: Floor in the room Esa dirty. White socks were black fast!

Fordeler: The room was large, beautiful, clean, and comfortable. The style of the room was unique and contemporary. Just awesome! Location was close to everything. We had an amazing time in Chicago!

Ulemper: I liked everything

Fordeler: Everything! Amazing hotel, staff is wonderful and very helpful!

Fordeler: The beautiful modern decor

Fordeler: Location. Style of hotel.

Ulemper: Them stating that there was a $100.00 hold for incidentals on my card which was debit card. They held 224.74 and it has not been released yet. No charges to the room.

Fordeler: Location was amazing

Ulemper: A little outdated

Fordeler: Everything was great about our stay here. The room felt really clean and it was spacious! The hotel staff were also very friendly and accommodating. The hotel lobby smells really good and plays good music!

Ulemper: Nothing

Fordeler: Location, location, location ...comfy room

Ulemper: Restaraunt was OK.

Fordeler: Art Deco styling throughout

Fordeler: The staff was fantastic and the room was very spacious. You can't beat the location.

Fordeler: No tips determined persoanl

Ulemper: No sauna or swimmingpool

Fordeler: The location was great for the various "Chicago" things we wanted to do.

Fordeler: Good Location, Nice bar, big room

Fordeler: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Fordeler: The Hard Rock shop is a must for any city I visit.

Fordeler: Sentral beliggenhet. Kort avstand til severdigheter. Stort rom samt bad.

Fordeler: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Ulemper:

Fordeler: Good location, Good food, friendly and helpful staff (Usual American service with a smile) Room service was very prompt.

Ulemper: Fairly old/out-dated interior (tv was ancient, would have liked to have a seen a flat screen). Bed sheets were so loosely put on that during the night they would slip off. I find this very annoying.

Fordeler: Great location

Ulemper: Had to request a better room as the room offered by the hotel was simpler than what was reserved through website (Standard room was offered instead of Deluxe room). Once the room was changed, everything was great! Staff were very friendly and more than helpful.

Fordeler: hotel position

Ulemper:

Fordeler: Was close to location of my meeting

Ulemper: the decor was dated, dark and a bit shabby feeling. the rock motife not my style. Was not worth the money. Would look elsewhere next time

Fordeler: Øye for detaljer var spektakulær, ga over og forbi service

Fordeler: Location is good.

Ulemper: Bar, beliggenheten var perfekt.

Fordeler: Rent, bra beliggenhet, vennlig og profesjonelt personale. Elsker å komme hit for å ta en pause. Jeg kan ofte finne en ganske grei pris med tanke på beliggenheten.

Fordeler: Beliggenhet og uteliv

Fordeler: Enestående kundeservice, flotte rom, super beliggenhet

Ulemper: De ansatte var ansiktsskadene ser grusomt uhjelpsomme på mer enn én gang

Fordeler: Alt var perfekt. Fantastisk utsikt over elven. Bare åpne en måned.

Fordeler: A beuatiful hotel, with a rooftop bar that has to be seen to be believed, with the best view in Chicago. Gorgeous cocktails. The room was exquisite and the staff were excellent, very professional. Beautiful toiletries, and spotlessly clean. Fantastic convenient location.

Fordeler: Very pleasant,clean and great location!

Fordeler: Location. Staff was friendly, elevator system is efficient. Beds comfortable.

Ulemper: Housekeeping, weak. Left dirty coffee cups for re-use - stacked on top of the clean cup like it's the normal thing to do. Didn't replace coffee pods, had to request more pods from the desk multiple times. Left dirty glasses in the room after cleaning. What else was not cleaned or replaced that I didn't check? Towels? Rooftop bar was unusable it was so packed all the time.

Fordeler: Great stay! Wish we would have made it to the rooftop though.

Ulemper: Loved everything!

Fordeler: Location amazing, Staff wonderful!!! Rooftop bar amazing.

Fordeler: Perfect hotel !special Ken at the front desk

Fordeler: Location

Ulemper: Be careful the hotel is focused on the rooftop bar for non guests massive lines for the lifts and rowdy people We booked the hotel because the roof bar looked good but we did not go there as it was like a nightclub I would not stay at this hotel again They should focus on the hotel guests

Fordeler: Super comfortable bed!!!! Robes in the room as well as winds fridge and close to everything we needed!

Fordeler: Best location

Ulemper: About valet

Fordeler: Breakfast was great, staff, valet, the view.... I just couldn't have asked for more for this trip. The location was amazing for walking to local attractions, but the hotel itself was an attraction. Beautiful inside and out with an amazing rooftop.

Ulemper: honestly everything was great. A longer trip might have allowed me to find something, but I don't think I can think of a thing.

Fordeler: Hotel was amazing!!! GREAT location.

Fordeler: It’s a pretty hotel, great location

Ulemper: The staff was not the friendliest, except for Donnie at the front desk. He was super friendly and helpful.

Fordeler: Morsom atmosfære, interessante artikler i designet og flott arkitektur. Elsket Cindy's og Cherry Spisestue.

Ulemper: Labyrint som korridorer. Ingen kveldsunderholdning service (rene håndklær, turndown).

Fordeler: Svært unikt hotell med flotte fellesarealer og møbler. Vennlig, hjelpsomt personale. tvers over gaten fra skulpturen i millennium park. Anbefaler på det sterkeste!

Fordeler: Sengene var komfortable. Beliggenheten var perfekt.

Ulemper: Lys på badet var ikke bra i det hele tatt. Høyde over badekar kan være et problem for barn og voksne.

Fordeler: Offentlige parkeringsplasser, puls, innredning, radio på rommet.

Ulemper: Den manglende evne til å gjøre en normal klesvask, enten alene eller ved hjelp av personalet - de tilbyr bare vaskerom med priser på $5 per par av undertøy.Det var et stort problem/sjokkerende overpriset. Rommene er ganske små og de fleste vender mot en gammel fabrikk-type bygning, men det er ikke noe viktig.

Fordeler: Elsket beliggenheten, de ansatte og sengen

Ulemper: Hatet at de ikke har en badestamp , kun dusj . Rommet var av metal struktur og en betongvegg, . Rommet var veldig lite.

Fordeler: Everything was great, the small details in everything, the games/bar room was so much fun, Cindy's rooftop with the best view for afternoon/evening drinks. Comfortable beds, the neighborhood is perfect with restaurants/parks all in walking distance.

Ulemper: They charged me $3 for a water from the minibar that I didn't drink!

Fordeler: Great staff! Awesome amenities!

Ulemper: Would’ve liked to stay longer!

Fordeler: The hotel is in a fabulous location! The restaurants, The Cherry Circle Room and Cindy’s are a delight! The rooms are well appointed, sound proof and the beds wonderfully comfy! The staff are courteous, enthusiastic and helpful!

Fordeler: Facility is beautiful and unique. Amenities are wonderful and the staff are amazing.

Fordeler: Amazing location. The historic nature of the property and its beautiful refurbishment make it unique not only to Chicago but anywhere in the world. It must be seen - even for a drink downstairs or on the roof.

Ulemper: The floor layouts make you feel like you are in a different era (not in a good way) and some of the choices in the rooms are a little too on-theme that make it feel tired. The hotel is a better place to grab a drink and/or dinner then spend the night.

Fordeler: Good design, clean, great staff

Ulemper: Mattress was too soft for people with back pain; in fitness center we would like to have hand weights less than 5 kg (1-2 kg); hot water was not enough persistent.

Fordeler: Beautiful building with a rich history, close to everything and perfect site for a wedding! Everything from the rehearsal dinner to the wedding and reception were held right on site.

Ulemper: My check-in experience was a little rough, But I spoke to customer service and they quickly addressed my concerns!

Fordeler: Everyone was very friendly and paid attention to details. No matter how big or small. That's what sets you apart from other hotels. I'll always remember that and recommended the Chicago athletic. We had a great time and a lovely view.

Ulemper: Nothing.

Fordeler: All food in Cherry was wonderful.

Fordeler: Dette er et særegent og stilig hotell. Utrolig komfortable rom. Deilige senger, fint bad. Det er litt i dyreste laget, men beliggenheten er fantastisk, med utsikt over parken og vannet.

Fordeler: Loved the theme and the facilities. I have stayed a a lot of hotels and I made more use of the facilities here than at any hotel I have stayed at.

Ulemper: The only thing I did not like was the water pressure for the shower. It was to low and slow to come up to heat.

Fordeler: Bodde ikke her lenge, men ble oppgradert til en nydelig suite. Flotte fasiliteter, innredning og så videre. De ansatte var svært vennlige og imøtekommende. Definitivt et godt valg!

Fordeler: Beliggenhet, beliggenhet, beliggenhet To kvartaler fra Chicago "Bean" - cloud gate og parker. Konstruksjon foran hotellet var ikke pent, men vi hørte det ikke på rommet vårt.

Fordeler: Var litt av et rot men det skal avsluttes.

Ulemper: Ikke alle rommene har et skrivebord for datamaskiner

Fordeler: Snakk med Bennie når du kommer dit. Han kommer til å få deg å sette opp sentrum.

Fordeler: Flott beliggenhet, hyggelig personale og rene rom. "Jewlers row" tema er en fin detalj.

Fordeler: Den eneste måten å se Chicago. Beliggenheten var god selv om det ikke var noen utsikt mot bysentrum. Rommene var fylt med plass, luksus og historie. Jeg kunne ikke vært bedre. Jeg vil definitivt komme tilbake

Fordeler: sentrale beliggenhet

Fordeler: .

Ulemper: .

Fordeler: Beliggenhet

Ulemper: Det i dette rommet var ikke på en penn

Fordeler: Vennlig informative personalet, rolig og vakker innredning, og rent! Likte også tilgang til forretningsområdet på hotellet.

Ulemper: Utsikten min fra rommet.

Fordeler: Hotellet er vakkert dekorert og staben var fantastisk.

Ulemper: Ingenting!

Fordeler: Fantastisk sted. Bedre enn alternativene.

Ulemper: Ingenting

Fordeler: Was Gorgeous, great stay!

Ulemper: The bathroom dirty Cleaning

Fordeler: Location, Quoit, clean, conformable.

Ulemper: Cost of parking.

Fordeler: Enjoyed happy hour menu. Staff very nice. Good location for theatre.

Ulemper: We were first given keys to a room that wasn’t made up and had maintenance work going on in the bathroom. Came back to lobby and were assigned a new room. No view at all, train noise, and bathroom sink that didn’t drain.

Fordeler: The room was big and the bathroom was nice.

Ulemper: Front desk staff very rude. The same employee wouldn't look up at me two different time I approached the front desk. Had to wait past check in time to get into our room.

Fordeler: The room was great! Staff was very helpful. The doorman Enrique, was excellent, and always on top of whatever we needed, whether it was a cab, or opening the door for us.

Ulemper: We never figured out how to get food, we didn't want room service, but we would've liked more Information on dining in the hotel, we never figured out where the dining room was, the bartender was very helpful however, in recommending a restaurant.

Fordeler: Staff was exceptional. Friendly, professional and extremely helpful

Fordeler: The location and it was pretty quiet.

Ulemper: No

Fordeler: The older black bellman is an incredible asset to your hotel his smile and handshake made my trip

Fordeler: This hotel truly exceeded our expectations. Our first time in Chi-Town and the Silver Smith treated us with such care and great hospitality. They went above and beyond our expectations. The area had everything we needed! Shopping, eating and entertainment!!!!

Fordeler: Just a block from millennium park. Lovely large room. Good quiet a/c. Good toiletries. Complimentary water. Never heard any train noise.

Ulemper: Price

Fordeler: When it was finally time for me to leave

Ulemper: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.