Chicago Hoteller i nærheten av Willis Tower

Free bottles of water!! Very clean. The whole process was flawless! No breakfast options... Even fruit would have been a nice touch

The hotels staff was incredibly nice. The hotel itself was extremely clean. The location was perfect. It was close to everything touristic

The staff are friendly and helpful. The room is clean.

The view and the equipment of the hotel No breakfast provided

Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations. The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.

Central location Nice view Quiet room

air, food, location

I like the service at the front desk There were several employees at check in making sure no one is waiting. Rooms are excellent. They even upgraded me to a suite. Their executive lounge was extremely crowded and service was very poor there. Food was not getting replenished in time.

The staff was courteous and friendly. Very helpful. The hotel was situated close to all the attractions we wanted to see. Museums, Grant Park, Giordano's. Older hotel. It's starting to show it's age. Not the greatest selection of breakfast items. Either at the restaurant or room service.

Modern hotel with historic features. Great staff Heater was odd and was hard to regulate temperature in room.

Lovely, gracious, outstanding service...

Very clean, nice room. Glass door on the bathroom let light in. The bed hurt my husband's back.

I travel to Chicago several times a year and I have to stay this was the best hotel I've ever stayed at. It is modern, clean, quiet and very centrally located. The most impressive thing is the staff. Everyone (from the front desk, to the cleaning ladies, etc.) is extremely helpful, polite (always say "hi"), ... I would definitely recommend this hotel to anyone!

Loved the breakfast, definitely eat it! Great location to everything in the city. Room was comfortable and whole place was very clean. The lobby set-up. It's too small to handle a large crowd, especially if more than five are waiting to check-in.

Everything was in working order, staff was super friendly & professional. From the valet to the concierge to the bartender, they all made us feel taken care of! They asked the reason for our stay & we said it was our friends bday. They sent up a bottle of wine & a dessert for the bday girl. I was asked whether I wanted my receipt printed or emailed and I said emailed. I haven't received it so idk what my bill is yet :-/

Very posh, clean and pleasant stay. Will stay at this place again in the future. Being a very busy weekend during our stay, only a king bed was available instead of the double bed we requested. Reception was very nice and sent us a roll away bed without charge.

Decent continental breakfast and nice clean rooms. Decor looks new and modern. Staff was very helpful. One block from an "L" station.

Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.

Location. Cleanliness of bathroom.

The rooms all had kitchenettes and large bathrooms. Desk staff very attentive and polite. Great breakfast! Parking expensive - used Spot Hero instead