Stockholm Hoteller

Fordeler: Awesome location in the center of the city. Easily accessible by train or foot. Great restaurants, shopping, and sights nearby. Breakfast is big with many options. Staff is extremely helpful and accommodating. I had a terrible nights sleep and they moved my room and gave me a free lunch.

Ulemper: The bed was absolutely horrendous. So very uncomfortable and hard as a rock. All beds are the same, as I moved rooms after a night that I got literally zero sleep. Might just be me, but I cannot stay here again because of the bed.

Fordeler: The breakfast was good, staff wonderful, bar and food fantastic and for someone visiting for the first time they Swedish fare they presented was legitimate and very very good

Ulemper: No indoor pool Or jacuzzi, but no one can have everything!

Fordeler: Clean and nice staff.

Ulemper: The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.

Fordeler: Great location very good breakfast right next to train station very helpful staff

Ulemper: Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed

Fordeler: I was in one of the small single rooms. By myself on this trip so that was perfect. Easy access to the city center as Central Station is across the street.

Ulemper: I've found that it's somewhat uncommon in European hotels to have an iron and ironing board in the room. This is nitpicking though. The hotel was well suited to my needs on this trip and I would certainly stay there again.

Fordeler: En av stolen er støvete. Det er ingen store tilbud, men likevel ...

Fordeler: Beliggenhet og gjestfrihet

Ulemper: Pris

Fordeler: The pool ambiance was amazing! Loved the sauna and hot tub. Great location. Right next to the train to Arlanda, which was really convenient as a traveler!

Ulemper: I had a hard time checking in with one of the staff members because my credit card was not working even though I explained to her that I was not going to be buying anything on the bill. Finally she understood.

Fordeler: Excellent location, right next to central train station and Arlanda Express (airport train) as well as short walk to Drottninggatan shopping street and 10min walk to old town. Very good breakfast and friendly and helpful staff.

Ulemper: Room faced into an alley with no view. Small issue with free toiletries where housekeeping replaced a bath lotion with shampoo so from the second night on, we ended up with 2 shampoo tubes.

Fordeler: So close to the train station and the center of the city. Perfect walk to the theater we were going to.

Ulemper: Not a lot for small children, but the staff was very friendly and accommodating.

Ulemper: the Swedish meat balls i ate in the lobby bar area did not taste good.

Fordeler: Location

Ulemper: Slippery floor

Fordeler: The hotel staff was very friendly and accomidating. The superior room was just that. Modern, clean and our room location was very quite and that is rare in a bustling city location. Honestly I didn't have one single complaint and that's rare for me. Couldn't ask for a better location if you're taking the train from the airport.

Ulemper: i took the small and cosy Room which is indeed really small! it wasn't a Problem cause i travelled alone but it?s definietly to tiny for two people!

Fordeler: Very practical location and super comfortable beds, great breakfast buffet.

Ulemper: The exterior and it's surrounding are a bit scruffy but nothing bad, could use some touches to brighten up/update it's appearance. The business rooms are rather tight, we could not open both our suitcases at the same time so we had to take turn. The hotel doesn't have a dedicated concierge so we had to trouble the receptionists who were very busy. Some receptionists are knowledgable some are not able to help much.

Fordeler: Great breakfast and great staff.

Ulemper: Room was not comfortable for two people. There is a lack of storage. We enjoyed the hotel but we would not want to stay at this hotel for several days.

Fordeler: Location to downtown is fantastic. This was the main draw when traveling with a kid. Size of room was good but layout wasn't great. Mixed bag with some of the staff but generally helpful. More sensitive travelers may be unhappy or upset with staff in terms of courteous language. Direct which is easy for me to get past and over. Breakfast buffet was actually quite good and was busy. Very close to Arlanda Express to airport. Just walk around hotel to it.

Ulemper: Staff not too friendly but direct. Loud construction noise in room from 10am until 430pm. Hotel is mid renovation. Calls to front desk was met with a cold... there nothing that I can do. There's always something you can do to make your guests less upset. Hotel should be upfront with information and knowledge about the construction. A business traveler who is out of the room during the day would be less upset than we would be. We weren't too upset because our child didn't wake up but if he did we may very well be as we are jet lagged and the child needed to sleep. But notice would have allowed some possibility of planning. You may get an older room from the 80s. Carpets were dirty and worn in our room. The room decor color scheme did not age well.