Chicago Hoteller i nærheten av Chicago Cultural Center

In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean. Bed was a bit too uncomfortable and no water pressure in shower.

The lobby is amazing.

Walk into the grand lobby and you feel like you're part of Chicago history. The rooms are a little small.

We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,.........................., had two double beds. would have liked queen beds as we were three ladies, two of whom are larger.... Everything else was GREAT

The room was very clean. The hotel had many amenities and provided a comfortable home away from home. I was approached by beggars both in front of the hotel (on the sidewalk) and in the hotel lobby. It would have been nice for security to be a bit tighter.

Came early bc we were miserable at another hotel so we showed up at 1030AM Ann's they kindly let us check in for our four nights at that time so we could relax get and shower and unpack before hitting the city. Phenomenal location to all and I mean all things. The whole staff is friendly and helpful. Great city and river views. Would most certainly recommended to anyone visiting the city.

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Check in was a breeze..Location was wonderful, and staff was courteous and helpful. I can't think of any negatives....

Hotel and staff were great. Great location! We will book here in the future!

Location is fantastic and staff were all incredibly friendly. River views from room were great. Facilities in the room were a little run down but clean and comfortable beds and everything else was great.

Right by elevator

We loved the location, the room and the view- just didn't like being next to the elevator. Other than that- it was great!!

Loved the location the staff and the bed Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.

Beds very comfortable. Location was perfect. Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.

This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits. The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!

Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean. The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.

Large and full service yet not corporate-looking and bland. Very slow elevator.

Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again! The cost of parking was a bit overpriced.

Location, interior design, amenities

Its just 18 floors

The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!

Modern room, loved the shower.. Found the room servicw menu limited, very few items.

Was a bit of a mess but it will end. Not all rooms have a desk for computers

We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed. The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Great location, helpful staff, and clean rooms. The "jewlers row" theme is a nice touch.

Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

Talk to Bennie when you get there. He'll get you set up downtown.

Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!

The location was nice. Boring hotel, average style rooms and amenities for the price range hotel

Good value, good location Parking high $70 a day, room service cart left in hallway for almost full day. Wireless cost high $16 per day,

I honestly felt like I stole from them for getting my room that cheap! It's a truly 5 star place it's close to everything you could want to do downtown! The staff is very friendly and amazing! The rooms are very nice and pretty big!

The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location! No free WiFi in rooms. In order to use free WiFi, you had to go to the lobby. Pricey stay for no internet access in room.

Great views, great rooms, great staff, wonderful stay. Pricey room service

The staff was incredibly kind Bathroom wasn't immaculate

The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Everything was perfect. Amazing views of the river. Only open a month.

My son and I had a great stay at London House! It is located perfectly and is within walking distance or a short Uber ride of Navy Pier, Millenium Park, OTC. The hotel was clean, comfortable, and staff was friendly! We tried to eat at the hotel restaurant to avoid going out in a storm. The restaurant is more of a bar setting and the menu is not family friendly. Needless to say we braved the storm, got soaked! Great memory! Lots of good places to eat around the hotel.

The city is amazing and being able to come back to a great place to rest makes a big difference between a good trip and an awesome trip. The staff was incredibly polite, and the customer service at this place is above and beyond.

The rooftop bar is amazing...during the winter, however, the lounge is enclosed and not much to talk about. Our room had a gorgeous view of the river, the bed was comfortable, linens were great, and the big tv was like being in bed at a movie theatre. The workout facility was very cool, like a trip to the future. Great stay, we would do it again for sure.

Exceptional customer service training, great rooms, super location

The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future! We had no issues.