Rotete. Dårlig info. Plundrete alt som skjedde. Dårlig organisert. Kommer nok ikke til å velge Flyr neste gang.
Hyggelig å få en flaske vann👍🏻
Not sure why the gate information would show "boarding" and then "gate closing" before anyone had actually started boarding. Was ultimately sat before the scheduled takeoff time, although takeoff was after the schedule. Favourable flying conditions allowed us to land 5 minutes early, although as there was another plane still sitting at our gate on arrival meant we were ultimately late to the gate (giving gate / disboarding times would be more honest than just the scheduled landing time). Somehow, even though there was a plane sitting at our gate on arrival, when we were allowed to taxi to the gate, there were apparently no ground staff there. What? Even though there was an incoming plane, they went elsewhere? Staff on the plane and the meal service were fine.
Reisen ble kansellert begge veier pga streiken. Snakk om sevice
Bedre håndtering av kansellering, rebookinger med bedre alternativer. Bedre tatt hånd om etter en kansellering i form av oppgradering av klasse, sete, matservering. Ingen kompensasjon for ulempene før turen eller under turen.
Billettene våre ble kansellert pga streiken. Nye billetter tur/retur Barcelona kom på 19.500,-
SAS er i ferd med å bli håpløst utdatert for business reisende, dessverre. Man kaller det Plus og selger det inn som en business class, men det er jo bare tull... Reise fra CPH til Island var med Icelandair, full business og topp service, reise fra Reykjavik til Oslo, med SAS, var et svært gammelt fly, gamle og dårlige seter, fullt av mennesker som sild i tønne og dårlig mat. Mens flyet fra Oslo til Stavanger var nytt, alt var bedre men det burde vært motsatt; lengre distanser, bedre komfort, for fullt betalende passasjerer, men det tenker ikke SAS på. Jeg faser ut SAS fra nå av og vil fly mest mulig med andre selskap ut fra Stavanger, så det blir nok mer KLM fra nå av..
Ulemper: "The plane was small. It was a quick flight though."
Fordeler: "Amazing crew, fast boarding."
Ulemper: "Uninspired food. I was served the same meals 30 years ago."
Fordeler: "Crew was sour."
Ulemper: "Crew could have been friendly."
Fordeler: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Ulemper: "It was just a relatively quick, unremarkable flight."
Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"
Fordeler: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."
Fordeler: "Nothing, could not even board due to confusion over flights."
Ulemper: "SAS couldn’t even help us when our flight was cancelled."
Ulemper: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."
Fordeler: "SAS oversjøisk er nesten alltid veldig bra"
Ulemper: "Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver."
Fordeler: "food wqs decent entertainment options were also good."
Ulemper: "nothing to complain about except leg space"
Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"
Fordeler: "I could choose my seat"
Ulemper: "Nothing else"
Fordeler: "Efficient and on-time service."
Ulemper: "Tiny seats that are inappropriate for international travel."
Fordeler: "Small airplane"
Ulemper: "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."
Fordeler: "That’s what you want, eh?"
Ulemper: "It would be nice to get a complementary cookie with the complementary coffee..... no concerns otherwise."
Fordeler: "The food."
Ulemper: "The seat are so narrow"
Ulemper: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Ulemper: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"
Fordeler: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Ulemper: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."
Fordeler: "Excellent all around. Super smooth, friendly and fast!!"
Fordeler: "Really appreciated how helpful everyone was, from check-in at Newark to arrival. The entertainment system worked well, too. Aside from the two issues I describe below, SAS seems to be extremely efficient and well-run."
Ulemper: "There was some mix-up - not sure where - but I did requested a vegetarian meal and it wasn't in the system. I'd also requested an aisle seat due to a hip issue and was told I'd have one - but when I went to check in, I'd been put in a center seat in a bulkhead. I was able to change but it was the last row of the plane. We the gate they were able to move me up at the last minute - but this all could've been much easier."
Fordeler: "Jal is the best airline"
Ulemper: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "premium economy"
Ulemper: "nothing, it was great!"
Fordeler: "On schedule, great crew"
Fordeler: "easy board, timely departure & nice tea :)"
Ulemper: "seats were small and a bit dirty"
Fordeler: "Easy boarding"
Ulemper: "Seat width"
Ulemper: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."
Ulemper: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Fordeler: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Ulemper: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"
Fordeler: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Fordeler: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Ulemper: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."
Fordeler: "Just everything. On time, good service, relaxing flight. What else...?"
Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."
Ulemper: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Fordeler: "Great movies. Lcd Screen is awesome"
Ulemper: "Somewhat unfriendly crew"
Ulemper: "Missed my flight due to weather east coast"
Ulemper: "Forsinkelse Lite utvalg av mat"
Ulemper: "Planes are getting old. Seats are not the most comfortable."
Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."
Fordeler: "Crew taking care of us was excellent."
Ulemper: "Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!"
No service on a 45 minute flight.
Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Alt er bra, ingen problem.
Fordeler: "Wifi and the nice crew"
Ulemper: "The food option"
Fordeler: "nothing particularly good—-getting off the plane was a va relief"
Ulemper: "due to my seating, i was freezing...i had to buy my own blanket for 5 euros and this was no be more than a sheet!"
Ulemper: "Seats did not recline"
Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."
Fordeler: "Seat was very good. The headrest was conducive to sleeping"
Ulemper: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Fordeler: "I liked nothing."
Ulemper: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Fordeler: "The online menu, seats were comfy, smooth flight."
Ulemper: "The line to board was insanely long and slow moving."
Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"
Ulemper: "Don't levy excess baggage charge in Biz class for minimal overweight. Much room for improvement in food. Partial recline seats not comfortable in Biz class Update movies. Allow on-line check-in Monte Carlo (to Oslo)."
Ulemper: "Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost."
Fordeler: "The airport in Krakow was very clean with many shops."
Ulemper: "Tight space with big guys next to me but short enough of a flight to really mind this."
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"
Ulemper: "Det var veldig trangt fly med altfor lite benplass."
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Fordeler: "Plane condition was decent."
Ulemper: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Ulemper: "we had no interaction with the crew since we didn’t order any food during the flight"
Ulemper: "Everything! Our flight was changed from a the 6 hour direct flight I purchased 6 months ago to an 11 hour 2 planes journey from a totally different airport! We arrived 3.5 hours before our flight at JFK yet waited in ticket line for 2.5 hours only to be given WRONG boarding passes."
Ulemper: "Baggage fees were extortionary."
Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"
Ulemper: "No leg room at all. No complimentary drinks like domestic travel."
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Fordeler: "2 empty seats next to me, can’t beat that."
Ulemper: "Flight was delayed 2hrs because of “technical difficulties.”"
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Fordeler: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Ulemper: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Fordeler: "Plane looks so nice."
Ulemper: "Fly more than 3 hours without drink or snack.. really ? Horible!!!"
Fordeler: "Everyone was nice and the flight was good."
Ulemper: "The food choices. I got this rice noodle soup that was so gross. A lot of the items I wanted to purchase where out of stock. I wish you had more episodes on the shows for entertainment"
Ulemper: "The boarding staff at Oslo airport should not be the money maker for the company and not choose languages by face .. my one was pulled out because it was 1nch to tall the woman before me sane language nothing they charge me another fee"
Fordeler: "Disembarking from both front and back is nice and efficient. Wish more airlines did that."
Ulemper: "Both flights were delayed by more than an hour. You'd think a company called Norwegian would be ready for cold weather."
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "As usual in Dubai airport everything was perfect"
Ulemper: "No WiFi on plane Half menu was not available No blankets, no pillows on the plane. Even paid ones Crew didn’t help me to find a place for my hand luggage ( I had only one ☝️) She said it is my responsibility"
Fordeler: "The price"
Ulemper: "Old aircraft Abu Dhabi-Oslo had no inflight entertainment service and no meal service - 7 hours!"
Fordeler: "The price"
Ulemper: "Delays, missed connecting flight"
Fordeler: "The attendandats in premium cabin were great"
Ulemper: "Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Fordeler: "Service on board was friendly, very nice staff."
Ulemper: "My bag was lost, and no help available through Norwegian to find it. I just had a 1 day delay with them recently and will try to avoid this airline in the future."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "It was a low fare trip, so I did not expect a lot."
Ulemper: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."
Fordeler: "The flight was comfortable and the condition of the cabin very good. As we landed 1.5 hours late, the captain and crew asked people who didn’t have a transfer flight to remain seated while those of us needing to make it to our next leg were allowed to deboard first. That was thoughtful and helped me make my train with 10 minutes to spare!"
Ulemper: "Flight was delayed 1.5 hours. When we finally boarded, there was no crowd control, just everyone trying to squeeze into 2 checkin lines at once. My partner and I were seated 15 rows apart, even though we bought our tickets together. I was seated in the very back row, were I could here the cabin crew in the kitchen, talking loudly and at times unprofessionally. No food or drinks unless you pay extra for it."
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."
Ulemper: "Not very quick in picking up the trash. Tray tables too low."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Ulemper: "I wasn’t notified that it was pushed forward and I missed my flight, so yeah, I was super bummed"
Fordeler: "Plane wasn’t packed full. Kind attendants."
Ulemper: "People who want to stay up all night talking with lights on and poking the back of seats to select screen choices should be sitting together at the back of the plane. Red eye flights are painful enough, and providing a dark and uninterrupted flight for most people should be your priority. Please switch screen selection to arm rather than tapping on someone’s back !"