Slett service helt fra begynnelsen! Integreringen mellom Widerøe og Norwegian er alt annet enn bra! Savner virkelig tiden da SAS eide Widerøe, for da fungerte ting sømløst Teknisk umulig for meg å sjekke inn via mobil/laptop eller via maskinene på flyplassen. Måtte gjøres manuelt. Fikk sure svar når det gjalt setetildelingen, og måtte betale for å bytte sete. Tenker jeg holder meg til SAS og Widerøe heretter
Gate åpnet for ombordstigning før flyet var klart for passasjerer. Måtte vente 15 minutter i et trappehus :(
Nye bagasjebegrensninger. En vanlig cabin luggage sertifisert bagasje er nå plutselig ikke cabin luggage mer hos Norwegian. Griskhet og dårlig service.
Forsinket ombordstigning, men mesteparten av forsinkelsen ble kjørt inn igjen. Landet nesten på tidsplan
Spiste ikke noe mat. Det var ingen underholdning på denne flyvninger.
Helt ok reise, alt gikk innen schedule, bra landing. Norwegian kunne ha noen spennende blad å lese, wifi funger jo ikke optimalt.
Lang kø inn til venterom. Deretter ny kø for ombordstigning. Passkontrollen rask via elektronisk sjekk. Grei service ombord.
Jeg reiste på en billig billett og fikk det jeg betalte for. Flyet var punktlig, men kunne vært bedre renholdt.
Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Det er ikke mye som kunne forandres, fra innsjekking til ombordstigning og servering alle var så høflige og hyggelige , terningkast 6 fra oss
Syntes ikke om at være" dus " med personalet om bord. Tonen fra personalet er for " kammeratlig "
Delayed flight departure communicated a little in advance (at least wasn't after departure time), although message sent in app around 11:30 that flight was ready for boarding, which it clearly wasn't as incoming passengers were still disembarking. Disembarking still hadn't finished by 11:40 when we should supposedly board (under the delayed time). Boarding eventually around 11:50-11:55. Never heard any reason for the delay, which is perhaps no worse than the usual tripe that the late departure was due to the late arriving plane. Pushback was regardless not too far behind the revised time - around 12:15, compared to 12:10 advice. Not entirely surprising with a late arrival, gate was reassigned, but we're then basically abandoned on the tarmac and parking bay - seems someone forgot that passengers need somehow other than the emergency slides to get off the plane; all having to ultimately depart via the rear door. Proof, well, that flying in the "pointy end" of the plane doesn't get you to your desination any quicker. Good (for me), but a little surprising from past travels, that the crew seemed to just go straight to English speaking to passengers instead of using German. Perhaps on a short flight, that is just quicker and easier. All good with the food, and in contrast to the connecting flight I had into CPH, could actually be considered a meal; despite not knowing exactly what it was. The chocolate mousse thing for the dessert went down very nicely. Crew polite and service oriented; although did put the napkin for my second orange juice down upside down (the logo was face down).
Flyet fra Oslo til Bodø var nesten en halv time forsinket, og vi var 57 personer som skulle videre med forskjellige Widerøe-fly, og de valgte å vente på oss alle. Fantastisk flott gjort av Widerøe
Not sure why the gate information would show "boarding" and then "gate closing" before anyone had actually started boarding. Was ultimately sat before the scheduled takeoff time, although takeoff was after the schedule. Favourable flying conditions allowed us to land 5 minutes early, although as there was another plane still sitting at our gate on arrival meant we were ultimately late to the gate (giving gate / disboarding times would be more honest than just the scheduled landing time). Somehow, even though there was a plane sitting at our gate on arrival, when we were allowed to taxi to the gate, there were apparently no ground staff there. What? Even though there was an incoming plane, they went elsewhere? Staff on the plane and the meal service were fine.
Billettene våre ble kansellert pga streiken. Nye billetter tur/retur Barcelona kom på 19.500,-
Vueling flyttet flyvningene fra Tirsdag-Lørdag til Lørdag-Tirsdag. De sendte en mail men den lå i søppelpost. Så onsdagen kom fant jeg plutselig ut at jeg hadde fly og hotell på på forskjellige dager. Da var det ifølge kundeservice for sent å endre billetten..
Lousy, almost none-existing service offerings at CDG terminal 3. Only one place to buy any food, coffee etc, and it was out of food in the morning hours. Only bus transport to the planes.
Hyggelig betjening som var forståelige og tilbudet de ga av drikke mm
