Finn billige flyvninger fra Tromsø til Oslo og andre flyplasser (TOS - OSL)

Fordeler: Excellent short flight

Ulemper: Did not eat

Ulemper: Late departure. No roof during queuing for loading and rain...

Fordeler: Overall, an incredible experience!!!

Ulemper: The food was excellent

Fordeler: Thre movie selection was great The crew was great Some of the food (in each meal) was good

Ulemper: Parts of each meal were great, parts were gross $4 for a can of soda? Really???

Ulemper: Unprofessional Crew, service, food

Ulemper: Internett virket bare tidvis og ikke i begynnelsen

Ulemper: 2.5 hrs on the plane before departure due to last minute technical problem. During long delay, water and small snack given only to the other aisle (not mine). Terrible service.Impossible to buy headsets during long delay. I did not know one is now required to tell online that one wants dinner on the plane. So, no food for me. I had to buy some snacks but most were out-of-stock. Overall very bad

Fordeler: The jet had free WiFi. Call it a win. Everything was smooth. Even the landing.

Fordeler: Excellent short flight

Ulemper: Did not eat

Fordeler: The crew were fine and the boarding was efficient.

Ulemper: The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS.

Fordeler: The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door.

Fordeler: Everything was pleasant as expected except for one thing, mentioned below.

Ulemper: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.

Fordeler: Disembarking from both front and back is nice and efficient. Wish more airlines did that.

Ulemper: Both flights were delayed by more than an hour. You'd think a company called Norwegian would be ready for cold weather.

Ulemper: 2.5 hrs on the plane before departure due to last minute technical problem. During long delay, water and small snack given only to the other aisle (not mine). Terrible service.Impossible to buy headsets during long delay. I did not know one is now required to tell online that one wants dinner on the plane. So, no food for me. I had to buy some snacks but most were out-of-stock. Overall very bad

Ulemper: Boarding was ridiculous! The gate was significantly too small for a number of passengers that needed to board. There were no clear announcements out how to organize ourselves therefore it was complete chaos with no one knowing where to line up. The crew was the most ridiculous!!! I sat four or five rows from the back and was Peerview to all of their conversations about their hair, about their schedules, about your “valued guest”, about their shifts, about Batman, about anything and everything during the time the plane dark when your “valued customers” were supposed to be able to sleep. It went on and on at a volume that was just absolutely not necessary or professional. This was the least professional crew I have ever experienced and I travel extensively! Comfort the Cabin was freezing cold entire time. I bought a blanket which did basically nothing! Was it Oliver twist blanket before hand? The free blankets I get on other lines with the chill out significantly better! Food and drinks was nonexistent which I suppose is the new trend cutting service for profit. However it should’ve been clearly stated to passengers, that we can prepare for the 11 hour flight!! Entertainment it was nice that each seat had a screen, however the selection of entertainment was poor! For example each TV series only had one episode available.

Ulemper: To be honest, at least a glass of water could be offered

Fordeler: I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that.

Fordeler: The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door.

Fordeler: Efficient processing of passengers onto aircraft.

Fordeler: The crew was truly kind and accommodating.

Ulemper: The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort.