Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Ulemper: "Nothing,just the seats. Cleanliness was perfect"
Fordeler: "Nice crew, good food."
Ulemper: "Both bathroom were not working in business class area."
Fordeler: "The crews were pretty great!"
Ulemper: "The regulating of the temperature."
Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Fordeler: "KLM STAFF WERE VERY PROFESSIONAL"
Ulemper: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Fordeler: "Newer plane, crew was amazing, seats were adjustable"
Fordeler: "Crew was nice and pleasant"
Ulemper: "Flight very late"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Fordeler: "Friendly crew"
Ulemper: "Can’t think of anything"
Fordeler: "Crew were great"
Fordeler: "Reasonable space in economy class seats"
Ulemper: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Fordeler: "The crew is really welcoming"
Ulemper: "The seats are too narrow and a bit too hard"
Ulemper: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Ulemper: "There was no wifi on flight"
Ulemper: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Fordeler: "The crew"
Ulemper: "Seat comfort"
Fordeler: "Crew was nice and friendly"
Ulemper: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Fordeler: "Being fed was amazing and watching free TV was great!"
Ulemper: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Fordeler: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Ulemper: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Fordeler: "Food provided, staff kind"
Ulemper: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Fordeler: "the crew was nice"
Ulemper: "Seat confort on long flights, leg rooms,"
Ulemper: "The flight was cancelled and had to be rerouted on United Airlines."
Fordeler: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Fordeler: "Crew was good"
Ulemper: "No reading light in my seat..."
Ulemper: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Fordeler: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Ulemper: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Fordeler: "Gaps between seats are very narrow."
Ulemper: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Fordeler: "Nice people and good service"
Ulemper: "Not much"
Fordeler: "Crew where awesone and the choice of entertainment was fantastic"
Ulemper: "Seats way to close together"
Fordeler: "Efficient crew"
Ulemper: "Long, slow line at check in. Not many new movies or tv shows"
Fordeler: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."
Fordeler: "Nice crew; clean plane; decent dinner"
Ulemper: "No entertainment system; insufficient knee space"
Fordeler: "Service, technology"
Ulemper: "Could not print by boarding card and was not allowed to board in Amsterdam"
Fordeler: "Pleasant flight"
Fordeler: "The staff was extremely pleasant. Food was good!"
Ulemper: "Have no complaints"
Fordeler: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Fordeler: "The flight was great."
Fordeler: "Good multi media access and content"
Fordeler: "Comfort economy well worth the extra."
Fordeler: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Ulemper: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Fordeler: "Everything. Staff incredible."
Fordeler: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Ulemper: "Nothing! It was all great!"
Fordeler: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Ulemper: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Ulemper: "Kommer ikke på noe"
Fordeler: "The crew was very nice and helpful."
Ulemper: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Fordeler: "We love the flight all the way"
Not sure why the gate information would show "boarding" and then "gate closing" before anyone had actually started boarding. Was ultimately sat before the scheduled takeoff time, although takeoff was after the schedule. Favourable flying conditions allowed us to land 5 minutes early, although as there was another plane still sitting at our gate on arrival meant we were ultimately late to the gate (giving gate / disboarding times would be more honest than just the scheduled landing time). Somehow, even though there was a plane sitting at our gate on arrival, when we were allowed to taxi to the gate, there were apparently no ground staff there. What? Even though there was an incoming plane, they went elsewhere? Staff on the plane and the meal service were fine.
Reliable flight with a good airline.
Reisen ble kansellert begge veier pga streiken. Snakk om sevice
Bedre håndtering av kansellering, rebookinger med bedre alternativer. Bedre tatt hånd om etter en kansellering i form av oppgradering av klasse, sete, matservering. Ingen kompensasjon for ulempene før turen eller under turen.
Billettene våre ble kansellert pga streiken. Nye billetter tur/retur Barcelona kom på 19.500,-
SAS er i ferd med å bli håpløst utdatert for business reisende, dessverre. Man kaller det Plus og selger det inn som en business class, men det er jo bare tull... Reise fra CPH til Island var med Icelandair, full business og topp service, reise fra Reykjavik til Oslo, med SAS, var et svært gammelt fly, gamle og dårlige seter, fullt av mennesker som sild i tønne og dårlig mat. Mens flyet fra Oslo til Stavanger var nytt, alt var bedre men det burde vært motsatt; lengre distanser, bedre komfort, for fullt betalende passasjerer, men det tenker ikke SAS på. Jeg faser ut SAS fra nå av og vil fly mest mulig med andre selskap ut fra Stavanger, så det blir nok mer KLM fra nå av..
Fordeler: "The plane was nice and comfortable. The flight was only about 40 minutes."
Ulemper: "Everything was fine. A very quick, easy flight at the end of a long day for me."
Ulemper: "Helpful flight attendant, kind check in attendant"
Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"
Fordeler: "Check in was so easy."
Ulemper: "Checked bags left behind, no food, no drink."
Ulemper: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Fordeler: "SAS oversjøisk er nesten alltid veldig bra"
Ulemper: "Don't remember this flight"
Fordeler: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."
Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"
Fordeler: "Efficient, on-time service; plenty of overhead storage room."
Ulemper: "Small cramped seats were inappropriate for an international flight."
Fordeler: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Ulemper: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."
Fordeler: "Boarding was smooth, luggage came out quickly."
Ulemper: "No entertainment, only coffee and tea served."
Ulemper: "Check-in was a disaster. Took almost one hour for a trainee to check us in. Printed 8 bag tickets (for 2 bags) and after we complained was told there was no line at immigration, so should be okay. Guess having a 3 year old wasn’t enough for us to get any compassion or expedited service. At gate. No early boarding for children."
Ulemper: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"
Fordeler: "Food was good and so was the entertainment on board"
Ulemper: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"
Fordeler: "Efficient processing of passengers onto aircraft."
Fordeler: "premium economy"
Ulemper: "nothing, it was great!"
Fordeler: "On schedule,great crew"
Fordeler: "Plane was quite empty"
Ulemper: "Plane wasn't in the best shape"
Fordeler: "I liked that we landed."
Ulemper: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."
Ulemper: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"
Ulemper: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"
Ulemper: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."
Ulemper: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."
Fordeler: "Comfy seats. Good good service. Great video options."
Ulemper: "SAS staff seems sort of cold and cranky."
Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."
Fordeler: "Good legroom good food in early"
Ulemper: "Waiting area at gate to small not jalf as much seating as needed"
Fordeler: "Everything was on time!"
Ulemper: "Forsinkelse Lite utvalg av mat"
Ulemper: "Planes are getting old. Seats are not the most comfortable."
Fordeler: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."
Fordeler: "The crew was lovely"
Ulemper: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"
Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."
Fordeler: "Flight attendant was friendly, tea or coffee offer."
Ulemper: "How much really does it cost to offer a juice when the people are travelling at 7 am?"
Ulemper: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."
Fordeler: "The cleanliness"
Ulemper: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Ulemper: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."
Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."
Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"
Ulemper: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."
Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Alt er bra, ingen problem.
Fordeler: "Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight."
Ulemper: "Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip."
Ulemper: "No food or water was offered. Had to stop for water . Barely any selection of movies"
Fordeler: "Great you provide ways to keep busy on the plane for long flights!"
Ulemper: "Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips."
Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."
Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"
Fordeler: "Amazing crew, access to lounge, brand new Dreamliner!"
Ulemper: "Food and entertainment are somewhat bland and the choice is limited."
Fordeler: "This flight was also delayed. Our bags never made the connection and waited 2 hours at the baggage terminalwith no support or answers."
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "Det var veldig trangt fly med altfor lite benplass."
Fordeler: "The crew was very attentive. The Dreamliner was clean and very nice. Seats were good. Food was good. Entertainment was excellent. they gave blankets,but not pillows (but I did not ask for one.)"
Fordeler: "Good entertainment. And I had surprise food ordered for me."
Ulemper: "Was transferring from another Norwegian flight from Copenhagen to Oslo, and never have me the opportunity to check my bag before getting to the gate and having to pay a huge overweight fee on my carry-ons"
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Ulemper: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"
Fordeler: "Reasonably a lot of room for economy class. I was very comfortable on a long-haul flight."
Ulemper: "The boarding process in Norway is a bit of a mess, but not the fault of the airline. We had a delay arriving at the airport and they could have done a bit better communicating what was going on."
Fordeler: "I slept"
Ulemper: "They just opened the gates and ran away and let people board. It was CHAOS"
Fordeler: "This was one of the most comfortable and enjoyable international flights I have been on in years."
Ulemper: "The boarding lineup in Oslo is a bit jumbled but if that’s all I have to complain about it was a great experience."
Fordeler: "Not much"
Ulemper: "Dozens of passengers, myself included, were forced to check their carry-ons at the gate and pay for it due to Norwegians strict weight policy. To be honest this felt like I was being swindled and it ruined the rest of the experience for me. Do not be tempted by the low fares they offer."
Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Fordeler: "Everyone was nice and the flight was smooth and restrooms were clean."
Ulemper: "I meant to write my Paris to Oslo review on the Oslo to LA review for what could be better. Like I mentioned the food was not good, please get rid of that white noodle coconut soup in a cup, there’s no way anyone likes it and more episodes on some of the shows like Friends"
Fordeler: "The price."
Ulemper: "Everything. The service overall is terrible. Experience was nothing to write home about. The attitude of the cabin crew / flight attendants have to be one of the worst in the industry. You get what you pay for."
Fordeler: "No bothering during the flight"
Ulemper: "A bit of free snacks and drinks"
Ulemper: "20 hours of flying and there was a very limited selection of movies to watch, but all passengers are required to watch a very bright video of one of your planes flying through the sky for the last 20 minutes of the flight. Please include some snacks and water during international flights."
Fordeler: "Plane was great, crew was wonderful and helpful. Navigating the Oslo airport is very quick, easy and clean!"
Ulemper: "Stuck on the JFK runway for 30 mins before we were able to deport. After going through customs, needed to wait 15-20 mins until baggage claim had a carousel with our flight's baggage, but then baggage came quickly off the carousel."
Ulemper: "After having no issues with my carryon on my first Norwegian flight of the day, I was forced to pay 650 NoK to check my carryon as we were boarding my flight from Oslo to New York. This was just ridiculous because my bag fit in the overhead bins just fine and there we’re many empty overhead bins"
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "To be honest, at least a glass of water could be offered"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "Everything was great and handled professionally and efficiently, not to mention with such good hospitality and accommodations."
Ulemper: "All good."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Fordeler: "Friendly crew Comfortable clean planes"
Ulemper: "Departure delay JfK Luggage at Amsterdam took way too long"
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Ulemper: "The flight kept getting further delayed but remained th same after the flight took off, then when it was due to land at lax and we were there waiting it updates to an additional 45 minute delay. You couldn’t have updated that before the arrival time? Poor customer service!"
Ulemper: "They lost our bags in the transfer and did not even offer water on the flight!"
Ulemper: "I was in seat 33F. My husband & I were sitting together, boarded together, yet we were sent down different isles of the plane to board even though we asked to go the same direction. This made us arrive at our seats at different times & made stowing our luggage above rushed, awkward and harder to do. Not a good start considering we are both in our mid 60's. This may have been due to the crew being overwhelmed due to circumstances caused by the airport making us all late in boarding the plane all at once. Also, it was a late flight & there was constant noise from the galley making it hard to try to get any sleep. We were very happy that the crew got along so well but some of the conversations could have been at lower decibles."
Fordeler: "Food was actually provided with our ticket... not just ONE meal, but also a snack for before the arrival and the meals tasted good! Also, Oslo is a new and beautiful airport with great options for meals and stores to wander around. Also, the airplane had huge windows to look out of with new dimmer technology as opposed to just a shade. Very cool! With a couple of small downsides, we would STILL definitely fly Norwegian."
Ulemper: "We gate checked a stroller but were unable to pick it up to use in Oslo which was a surprise as it went straight through from gate check to full check in through the layover... with a 3hr 45min layover, it could have been useful to have it for our infant to sleep. Leg room is tight. Small selection of new movies for entertainment when compared to other airlines and it would have been nice to know we could get complimentary drinks anytime during the flight, but they were only available for free during meal service unless you purchased additionally."
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "The selection of movies in the on-board entertainment was nice, but available wi-fi on a long-haul trip would have been better."
Ulemper: "Condescending check-in clerk in Oslo and subjective application of carry-on rules ruined the trip and assured that I will look to other airlines for future international travel."
Ulemper: "Most uncomfortable chairs ever!"
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Fordeler: "I loved the service of the crew and the entertainment provided on the flight. Being all new aircrafts the flights have all been very comfortable."
Ulemper: "It took way too long to board, seemed unorganized with lines forming everywhere and no formal instruction. We landed 30min early but had to wait while taxiing to gate for almost an hour. Took almost another hour to get bags released onto baggage claim. Was an incredible inconvenience as I missed my connecting flight because of the delays"
Ulemper: "Paid for an isle seat but assigned a window. No organization at boarding. Lots of signs for bag restrictions but not heeded or adhered to by passengers or staff. Ridiculous!!!"
Fordeler: "Superb jets."
Ulemper: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."
Fordeler: "I was in the premium cabin and the crew was great, all smiles and excellent service. You could tell they were genuinely good people. It was an overwhelming positive experience and I was extremely satisfied."
Likte prisen på flybilletten. Komforten er ikke den beste.
Dublin AirPort security was awful. It took nearly 2:30 hours to check in and get through security
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Fordeler: "The crew was great and everything about the whole experience was wonderful."
Fordeler: "The seats were comfortable and the crew were very professional."
Fordeler: "Online booking was nice and easy."
Ulemper: "Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather."
Ulemper: "As a disabled man who had booked assistance both legs of the journey, no ramp on the return flight so I had to walk down the Aircraft steps in agony. Not good enough Ryanair. What if I were unable to walk?????????????"
Fordeler: "Not super comfortable"
Ulemper: "Snacks/Drinks for free"
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Fordeler: "Good pilot"
Fordeler: "They actually flew into the main airport"
Ulemper: "The whole priority thing is a total joke and just another way to f*** the passengers over why don’t they just give us a price without all this bloody nonsense of baggage"
Fordeler: "Reasonable price. Effortless"
Fordeler: "Flight in the morning was changed by 3 hours making it impossible for me to get to the flight (Oslo Torp). Ryanair allowed me onto another flight (Yay EU 261) from the other Oslo Airport (Gardermoen) with a seat booked at no added cost. Customer service rep was fast and made the process very simple!"
Fordeler: "Crew were good considering the difficult situation they found themselves in"
Ulemper: "Once everyone had boarded we were told we would be on the tarmac for 2 hours before we leave. While we sat there we were told they could not serve us anything while on the ground...even water! When we finally were airborne the crew were overwhelmed with customer orders and not all people got served"
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "The plane didn't crash"
Ulemper: "Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water."
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "I was pleased with the RyanAir staff at the Dublin airport and on the flight. Easy booking process and many options to help make traveling a bit easier"
Ulemper: "I have an American passport and did not realize I needed to get a visa stamp before boarding the plane. While I do realize now that it is mentioned on my boarding pass, there was no other mention of it along the way from arriving at the airport, checking my bag (I used self check), going throigh security, or anywhere else in the RyanAir terminal. Perhaps this could be made more clear for travelers who have never experienced this before."
Ulemper: "Rude gate agent and they played the blame game as to why they were late!"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Ulemper: "We spent a lot of time standing in lines."
Fordeler: "Literally nothing."
Ulemper: "To be charged $20 at the ticket counter for a printed boarding pass is offensive. Despite having already checked in online, Ryannair apparently thinks I should have spent my holiday hunting down a print shop as not to incur their "get a printed boarding pass from an unpleasant ticket counter employee" fee. No boarding pass kiosks and unclear why they would not provide a digital one upon online check-in. Or rather it became clear as I handed over my debit card. Seats are intentionally designated apart from your travel companions so you'll pay more to have them switched to sit next your friend. Cabin is extra cramped. Ryannair is all-around terrible by budget airline standards."
Ulemper: "The fee to check in at the airport was absurd. There is no reason that they should not have been able to accommodate me when I was unable to check in online. The luggage is incredibly expensive as well."
Fordeler: "The flight was on time, checkin was easy and the flight got me from point A to B for a reasonable flight"
Ulemper: "Charging to keep your hand luggage with you seems a little unfair. As a musician I don’t want to check my instrument and as it’s small I don’t feel I should have to pay extra for that privilege."
Ulemper: "Boarding was a mess"
Fordeler: "Boarding was quick from front and back. Food service aslo went both directions, quick and efficient."
Ulemper: "Arrival is horrific"
Fordeler: "It was exceptionally inexpensive"
Ulemper: "It seemed like if you weren't paying close enough attention, you'd get nickel-and-dimed for every little thing that most airlines just take care of automatically"
Fordeler: "Nothing even though the advertised price was cheap by the time we added on all the other charges we could have flown with a more reputable airlines and it was not a deal by no means."
Ulemper: "Everything. Abrupt staff at check in and on board staff also had attitude.Seats where dirty .We stood outside to wait to board when the plane was not even there and lucky it was not raining as we would all have being soaked. I don't know why we had to stand outside in the cold when the plane was not ready."
Fordeler: "Deboarding and never having to fly Ryanair again."
Ulemper: "Our inbound flight was cancelled. The outbound check-in agents we're rude. Forced to print our tix before arrival we "failed to read the fine print" that we were supposed to undergo a "visa check" before the gate. Whatever the heck that's about. First time requirement and totally obtuse. Gate agents did their best to humiliate. No inflight free services. Just be glad you aren't made to pay to pee (yet)."
Ulemper: "Flight was cancelled. Ruined my travel plans and made me miss another flight, bus ride, and also got charged for a hostel I never made it to. Thanks Ryan air!!"
Ulemper: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Ulemper: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Ulemper: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Fordeler: "We arrived about 20min earlier than expected. Our bags were checked in for free and we got them on time and without issues at the baggage belt on arrival. Snacks and drinks are not free but available for purchase. There isn't any kind of on-board entertainment. We sat in the last row and we have plenty of leg room - surprisingly."
Ulemper: "No drinks for free. It would be nice to get at least a glass of water. But it is understandable that low budget- short flights are not offering such services anymore."
Fordeler: "The staff were okay."
Ulemper: "Everything else."
Ulemper: "Extra baggage cost"
Ulemper: "Very convenient flight itinerary on these two flight segments. All airlines should provide at minimum a small bottle of water at no charge as travelers are not allowed to bring fluids through airport security"
Fordeler: "On time"
Ulemper: "Haven't received a response to my late flight from London to Dublin from Ryan Air- flight Fr143"
Fordeler: "They didn't make me check my bag on the first flight but did on the second. It cost me 50 Euro, which is more than I paid for the flight. Overall, good airline if you pack light."
Fordeler: "Meeting my seat mate!"
Ulemper: "Drunken rowdies from Ireland going to Amsterdam took over the cabin with obnoxious, vulgar behavior...fueled by the cabin staff selling the drunken crowd even more alcohol! One poor passenger had a seizure on the way to the runway and was subjected to their reticule! They should have been removed!"
Fordeler: "Good price - the plane was clean and appeared well maintained."
Ulemper: "The airlines does nickle and dime you on other fees. I find it annoying that you need to print your boarding pass at home (or incur a fee) and still stand in line at the desk to check your boarding pass. We found it worth the extra fee for priority boarding. It improves the experience."
Ulemper: "U have to print boarding pass 2 hours before I did t See this written anywhere . Also they close the gate 30 minutes before and it takes 30 minotes to get to the gate Very difficult process so fate was closed and I had to pay 60 eu for luggage which was never clear anywhere and I had to check-in 3 hours before you have to check in before u can print the boarding pass so I was looking for a boarding pass but could t get it since I didn't know I had to check In???????? Mo5hi g explained anywhere!"
Fordeler: "Quick flight, no hassle."
Ulemper: "Delayed without explanation, boarded the plane then sat for 40 minutes waiting to take off."
Fordeler: "The flight was okay."
Ulemper: "One of the attendants was very rude to my group leaving Ireland. We had previously checked in to our flight but didn't have our boarding passes printed. Instead giving us direction, she sent us away to figure out how to get our boarding passes in an airport we had been in."
Fordeler: "The crew on the actual flight was nice. Also, a kind and patient Ryanair employee helped us with check-in after our awful experience with their customer service desk."
Ulemper: "The customer service representative at the Dublin airport for Ryanair was extremely rude and was annoyed from the moment we stepped up to the desk. Yes, Ryanair is a budget airline but it costs $0 to be nice and helpful especially if you are working in customer service."
Fordeler: "They were efficient and timely"
Ulemper: "We asked two Ryanair employees when we arrived at the import if our bags would b considered carry-on and then we were forced to pay $50 each at the gate to check our bags, making this economy flight much more expensive. We saw a number of people with bags as large as ours carry on and even the baggage attendants outside the plane were surprised. Wong fly Ryanair again due to one stubborn employee at the gate"
Fordeler: "Everyone was very nice, and the flight was uneventful. Will fly again and learned lesson about luggage fees."
Ulemper: "Had two bags to check. Paid for two bags in advance. Didn't know there was a total weight allowance across two bags. First bag ate up most of total weight allowance which forced me to pay for the overage on the second bag of €70. I thought I could bump up my second bag to the higher weight class when checking in instead of having to pay the overage charge that was three times as much. Found out during boarding they were checking bags for free...should have done carry on and avoided the extra costs."
Fordeler: "Cheap as chips flight, lovely crew, captain speaking appreciated (had flown Vueling a couple of weeks before and they had none of this except the cheapish flight). Stansted airport nice. Time of day of flight S on offer good for me."
Ulemper: "Add-on costs...though still added to a little less than alternative."
Fordeler: "They knew that there world be a 2 hour weather delay but boarded is on the plane and made us wait 2 hours so we wouldn't have the chance to reschedule our cancel."