Finn billige fly til Taipei Sung Shan

Fordeler: Flight went well and was on time. 2nd best experience for economy seat.

Fordeler: Crew was amazing, food was great.

Ulemper: None

Fordeler: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Ulemper: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Fordeler: The service and food was great. Plains are new.

Fordeler: The service and food was great. Plains are new.

Fordeler: nothing

Ulemper: justfly is really terrible, tried calling everyday 4 days before my flight because my flight was cancelled, i requested a reroute, i was told it is referred to an offline agent. no body called so i had to call back and was told the same story for 3 days, so requested a refund still the same nobody calls or email. this is really a of test of the agency, they failed miserably... i will post my experience in fb

Fordeler: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Fordeler: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Ulemper: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Fordeler: None

Ulemper: Crew was not very helpful

Fordeler: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Ulemper: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Fordeler: I like the spirit of Christmas in some of the staff.

Ulemper: Board people by section instead of a madsive line.

Ulemper: Breakfast could have been better

Fordeler: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Ulemper: Many movies were old

Fordeler: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.

Ulemper: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.

Ulemper: Flight delays are always disappointing.

Fordeler: Professional and friendly crew. Food was excellent

Fordeler: Crew took great care of us

Ulemper: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Fordeler: Love everything

Ulemper: None

Fordeler: I like the spirit of Christmas in some of the staff.

Ulemper: Board people by section instead of a madsive line.

Fordeler: The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Ulemper: Not one thing.