Finn billige fly til North Carolina

Fordeler: Customer care was super supportive

Ulemper: Inflight sandwiches

Fordeler: Crew were excellent

Ulemper: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Fordeler: Good amount of space on the plane, lots of movies to watch, good food and drink.

Ulemper: Everything was OK

Ulemper: Baggage was extremely delayed. Boarding and take off were delayed too

Ulemper: Nothing. Perfect flight.

Ulemper: Got delayed

Ulemper:

Ulemper: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Fordeler: Good selection of movies.

Ulemper: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Fordeler: Crew were very good.

Ulemper: No vegan food available.

Ulemper: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Fordeler: All is great.

Ulemper: Nothing is not good.

Ulemper: - Leave in time - Working onboard entertainment system

Fordeler: Finnair is the best!

Ulemper: Could be better, say, like with Singapore Airlines..

Fordeler: It was on time

Ulemper: For Air Canada to go bankrupt.

Fordeler: Great flight crew and smooth landing

Ulemper: Pretzels are not a good snack

Fordeler: Nice crew

Ulemper: Nothing

Fordeler: Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!

Ulemper: I have given reviews on so many occasions to improve the airline but nothing got better

Fordeler: Very enjoyable great staff,

Ulemper: Lower prices

Fordeler: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Ulemper: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Fordeler: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Ulemper: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Fordeler: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.

Ulemper: It was just a relatively quick, unremarkable flight.

Ulemper: Everything was OK

Ulemper: Delay due to strike

Fordeler: The crew tried to be helpful but were equally frustrated with the ground crew.

Ulemper: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Fordeler: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Ulemper: I flew economy and all was good and appropriate to the level.

Ulemper: All of the less than good, obvious!

Fordeler: Flight arrived on time

Ulemper: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Fordeler: Flight and the crew!

Ulemper: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Ulemper: When its rain we shouldn’t walk to the air plain

Ulemper: There was supposed to be wheelchair assistance at Richmond upon our arrival. Waited as long as I could. When no one came with a chair or any assistance, I had to walk ! struggling! so as not to fall to the baggage claim area, claim my luggage without any help, and then to my get myself and my luggage outside to meet ground transportation.

Ulemper: Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED

Fordeler: Flight crew was great, smoooth flight,

Fordeler: Entertainment

Ulemper: It could be very nice to notify that selecting seat will be charged. I will not Purchase United airline any more. Even it’s code share.

Fordeler: Assertive

Ulemper: Hand out headphones, my phone doesn’t have compatibility.

Fordeler: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Ulemper: No mechanical failures or delays would be nice

Ulemper:

Ulemper: Staff Curtsy and overall gestures!!

Fordeler: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Ulemper: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Fordeler: Good selection of movies.

Ulemper: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Fordeler: The rest area

Ulemper: The airport was cold and it should be warmer

Ulemper: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Fordeler: The crew.

Ulemper: The time between flights.

Ulemper: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Fordeler: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Ulemper: Flight was delayed, had to run to my next connection flight.

Fordeler: Nothing

Ulemper: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.

Ulemper: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Fordeler: All is great.

Ulemper: Nothing is not good.

Fordeler: The crew was amazing. The food was good

Fordeler: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Fordeler: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Ulemper: The in flight screens weren't working well.

Fordeler: That it got me where I needed to go.

Ulemper: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Fordeler: Smooth and fast.

Ulemper: Headphones should be free. Also some free food would be nice.

Fordeler: Na

Ulemper: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Ulemper: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Fordeler: Entertainment programs

Ulemper: New variety of food

Fordeler: Crew were very good.

Ulemper: No vegan food available.

Fordeler: Crew were excellent

Ulemper: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Ulemper: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Fordeler: Good amount of space on the plane, lots of movies to watch, good food and drink.

Fordeler: Great atmosphere, crew was excellent!

Ulemper: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Fordeler: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Ulemper: Nothing.

Fordeler: Assertive

Ulemper: Hand out headphones, my phone doesn’t have compatibility.

Ulemper:

Fordeler: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Ulemper: The in flight screens weren't working well.

Fordeler: Yes

Fordeler: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Ulemper: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Ulemper: Boarding was awful

Fordeler: Brussels airport clearance was quite efficient

Ulemper: Better instructions at the airport

Fordeler: Flight was on time.

Ulemper: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Fordeler: The crew was very kind

Ulemper: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Fordeler: Customer care was super supportive

Ulemper: Inflight sandwiches

Fordeler: Yes

Ulemper: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Ulemper: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS

Fordeler: Row of seats to myself. Free coffee.

Ulemper: Coffee refill.