Ho Chi Minh-byen Hoteller

Fordeler: the hotel is amazing! we booked a junior suite and it was awesome.

Ulemper: not enough time to enjoy the pool and spa... my fault!!!! lol

Fordeler: everything is always so nice at rhe Reverie!! Never had a complaint.... well maybe the price! i could live there!

Ulemper: The price... for a junior suite its about $400 or more.

Fordeler: Frokosten! Du oppdager enkelheten med rom. Og det viktigste badekaret!

Fordeler: Absolutt beste pause fra hverdagens kjas og mas med kaotiske Saigon.

Fordeler: VIP-salong

Ulemper: Maten kunne vært bedre

Fordeler: the bed was the best spect of this trip. i previously had stay at the Hotel Nikko in Hanoi and the bed was hard. this bed was exquisite! lots of pillows, bedding, etc. the pool area is great as well as the breakfast. don’t pass up the seafood buffet, a little pricey but definitely worth it if you can swing it.... 1.2M VD a person.

Ulemper: location isn’t that great as it is on the border of district 1.

Fordeler: All staff from bellman front desk, they are so nice and. Fully speak English, they try help for you everything. Breakfasts have a lot choice but nothing good to me. The room not really soundproof. I can hear the room next for talking .

Fordeler: One of Saigon's finest. Attention paid to each & every detail. Professional, attentive and efficient staff. Comfortable, spotless room with nice spaces to work in.

Ulemper: Location is less than ideal, with very little within walking distance, but a free shuttle runs regularly to the heart of District 1, 10 mins away.

Fordeler: The breakfast spread was great. The spa is very affordable. The rooms were comfortable.

Ulemper: When booking I accidentally just put the rooms down for one guest, even thought I had 2. Online the charge for 1 guest and 2 guest were the same. They tried to charge me $30 a guest per night. It was shady, but after explaining that 1-2people online doesn't change the rate. They accepted.

Fordeler: Amazing check-in staff, We were given a room in the 23rd floor right near the elevator but you did not hear it. The view from the room was breathless. The room was comfortable and clean. Very luxurious def worth every star! Def book in advance and give this place a try you won't regret it!

Ulemper: Nothing at all

Fordeler: This place is excellent. Seriously nice. The staff is awesome, too. The only reason I give it 4 stars instead of 5 is because of its location. As a tourist, it's a bit removed from where you want to be in HCMC. I got a great deal, though, and taxis are cheap and easy to get.

Fordeler: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Fordeler: Rooms are large and separate shower and separate toilet Breakfast is a major culinary experience from Pho to waffles, to omelettes to a range of meats, cheeses etc etc and a fresh juice bar. Coffee is great Pool bar upstairs on 23 floor was going off when we went to have a look.

Ulemper: nothing it was great

Fordeler: Døren greeter Frøken Hein

Fordeler: Flott beliggenhet og ren, moderne hotell. Anbefales på det sterkeste

Fordeler: Fantastisk stab

Ulemper: Ingenting

Fordeler: The facilities were great, the staff even better

Ulemper: There was water coming down the wall in our room but the staff remedied this by moving us and upgrading us.

Fordeler: Nice new hotel with great customer service. Modern rooms with international outlets. Quiet and clean. A short hop to the city center. Great boutique in the lobby selling beautiful scarves. Should have bought more!

Fordeler: Room was very modern Nice rooftop bar

Ulemper: Internet was slow. Could not easy have VOIP business call Gym was very limited if you need anything beyond a treadmill/elliptical

Fordeler: Luxury at an amazing low cost. The hotel is newly built so you don't have to worry about bugs and broken furniture. It is situated in District 1, one street down from the tourist street, short cab ride to Ben Thanh Market and Cathedral. The entire staff was friendly, from getting out of our cab upon arrival to checking in, etc. We never went to the bank to exchange money, the hotel provided excellent exchange rates. I definitely recommend this hotel and would stay here again.

Fordeler: The bed was comfortable. The bathtub was glorious with the surrounding windows and light. The gym was okay.

Ulemper: For a deluxe room it was cramped (corner unit) and the smallest room on the floor, much smaller than the corner unit across the hall. The power outlets and HDMI connection was hidden in the floor, which I was not able to get Un jammed and open for couple days. No leg room. The colors are drab and grey. The TV didn't really work and the internet was very slow. Room service was also bland and very expensive. Definitely not a 377 sqft room. More like 250.

Fordeler: Pauls hjelpsomhet conciergen. Praktisk beliggenhet i forhold til interessante severdigheter. Fremragende frokost. Levende musikk i lobbyen. Stille.

Ulemper: Ingenting.

Ulemper: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Fordeler: Location

Ulemper: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Ulemper: De trenger å endre toalett, veldig gamle toalett og dusj

Fordeler: Størrelsen på rommet velværesett på badet Saigon Saigon Bar (taket)

Ulemper: -

Fordeler: Nothing, staff not accommodating at all

Ulemper: Was with a very important customer who smokes. Hotel is 100% non smoking, but nowhere on the site was this mentioned. We had to leave hotel and forfeited our deposit. Staff was completely unhelpful and rude. Not recommended.

Fordeler: Personale, veldig høflige og hjelpsomme

Ulemper: Konstruksjon i arbeid

Fordeler: Sentral beliggenhet til Ben Thanh-, stengt for lokale street matvarer.

Fordeler: Fint treningssenter og svømmebasseng. Gode frokoster

Fordeler: This hotel is beautiful! the breakfast buffet and room service was great! The pool party Saigon soul was supper fun great music (not for kids). overall cleanliness was up to par. Really happy with the prices I will cook here next time I visit.

Fordeler: We were pampered with excellent accommodations and good food plus service.

Ulemper: We could have stayed a bit longer, 8 days should have been 10 days!

Fordeler: The staff were all very friendly and helpful.

Ulemper: They immediately found an opportunity to upgrade us on check in. Although breakfast was a nice feature each day along with some drinks / snacks in the evening, we didn't get our 50usd value out of this. Additionally, we were so looking forward to using the pool, and the First day we got a chance was Friday. Little did we know that the hotel finds more value in charging admission for the locals to come and party by the pool on Fridays than ensuring their paid guests have a pool to use. We could barely walk around the pool let alone find a place to sit and relax. Absolutely a disappointment to to say the least. Would not stay here again.

Fordeler: Very great location. Very attentive staff. Great buffet. Nice pool. While they are renovating, they tried hard to make it unobtrusive for the guest experience.

Ulemper: The beds. Way too hard for the money. If you like paying good money for hard beds this is the place for you.

Fordeler: Hotel is okay...not a quality hotel; rank 2 to 3 star

Ulemper: Poor mattress in room: thin and uncomfortable Rooms not adjoining; tried to change mattress type Disappointed with the travel service Get a Room. Service was dishonest/deceptive and tried to capitalize on my need to change travel dates. Understood rooms were non refundable but found Get A Room made the dates non changeable. Tried to get me to pay for alternate dates and then decide the cancellation policy. Kept travel dates to avoid getting taken advantage. Will not use this service in the future.

Fordeler: Eventually we appreciate the staff in remedying an major issue. We booked the hotel for 12/31/2015, in order to celebrate the day and New Year Eve night in a 5 star hotel. When we arrived at the hotel and were informed the pool, which was a major key in our booking this hotel, would be closed to guests due to a New Years Eve party being setup at the pool for that evening. We explained that we booked this hotel in order to enjoy the day pool side and diner that evening. In tradition of the Asian culture, we were told repeatedly that the reason was for the setup for the NYE party that night. As if this explanation would 1) resolve our issue and 2) be an acceptable reason as to not be concerned that we were land locked to our room and not out at the pool. We conveyed that we had contacted the hotel directly, prior to booking to 1) confirm that their was no compensatory costs due to the holiday booking and 2) that we would not have anything excluded that would normally be available to guests at the hotel. Such as any construction, pool and spa access. We were told no issues or restrictions. So we booked. After much heated discussion, at check-in, a manager availed and provided a remedy of allowing us to transport, for pool time, to a lesser quality and star level property at their expense of a taxi. In addition, provided us access to a higher level room and lounge service. However, no offer of access to the New Years Eve party at the pool, unless we paid the $50 fee. We appreciate the effort they made but they went kicking and screaming in providing a remedy. Unless we pushed our unhappiness and not settling on how we should be happy to be lied to about the pool access, before booking, we would have not received the appropriate attention a hotel guest should receive from a 5 star hotel. On another note: The guests, and condoned by the floor management, allowed other guests in the adjacent room, to go in and out, back and forth among the multiple rooms with no respect to the amount of noise they made with doors slamming against the dead bolt constantly for 5 plus hours non-stop.

Ulemper: Eventually we appreciate the staff in remedying an major issue. We booked the hotel for 12/31/2015, in order to celebrate the day and New Year Eve night in a 5 star hotel. When we arrived at the hotel and were informed the pool, which was a major key in our booking this hotel, would be closed to guests due to a New Years Eve party being setup at the pool for that evening. We explained that we booked this hotel in order to enjoy the day pool side and diner that evening. In tradition of the Asian culture, we were told repeatedly that the reason was for the setup for the NYE party that night. As if this explanation would 1) resolve our issue and 2) be an acceptable reason as to not be concerned that we were land locked to our room and not out at the pool. We conveyed that we had contacted the hotel directly, prior to booking to 1) confirm that their was no compensatory costs due to the holiday booking and 2) that we would not have anything excluded that would normally be available to guests at the hotel. Such as any construction, pool and spa access. We were told no issues or restrictions. So we booked. After much heated discussion, at check-in, a manager availed and provided a remedy of allowing us to transport, for pool time, to a lesser quality and star level property at their expense of a taxi. In addition, provided us access to a higher level room and lounge service. However, no offer of access to the New Years Eve party at the pool, unless we paid the $50 fee. We appreciate the effort they made but they went kicking and screaming in providing a remedy. Unless we pushed our unhappiness and not settling on how we should be happy to be lied to about the pool access, before booking, we would have not received the appropriate attention a hotel guest should receive from a 5 star hotel. On another note: The guests, and condoned by the floor management, allowed other guests in the adjacent room, to go in and out, back and forth among the multiple rooms with no respect to the amount of noise they made with doors slamming against the dead bolt constantly for 5 plus hours non-stop.

Fordeler: I liked the lobby, pool and gym.

Ulemper: The guest room was old and outdated. Carpeting was frayed, bathroom fixtures old, hallways smelled very bad due to overuse of air freshener. I wouldn't stay there again unless guest rooms were completely remodeled.

Fordeler: plettfrie rom og hjelpsomt og vennlig personale

Ulemper: Ingenting

Fordeler: solid business hotel for my needs, clean , modern, safe, and as good if not better than many 4 star properties i've stayed at in other countries.

Fordeler: It was well located within the city, just next to a 24 hour mart. The facilities were decent, and the bed was comfortable.

Ulemper: The bathroom didn't have enough towels, and the water from the shower kept getting all over the floor, despite our best efforts. The staff was strange at times, at one point asking me 3x to look at my keycard even though I'd shown it to them already. I didn't understand what they were doing. Also, there was no breakfast included.