Ho Chi Minh-byen Hoteller

Fordeler: Awesome service! Great place to keep out of the hustle of the city and relax by the roof top pool. Social club is nice...great cocktails!

Ulemper: The bed was a little uncomfortable and prefer a sightly more private bathroom. Otherwise excellent.

Fordeler: Beautiful hotel with very friendly staff. But there are no umbrellas at the pool area and no shade to escape the sun and heat.

Ulemper: inefficient checking in procedure 9same day booking via Booking.Com). 30 mins checking in process !

Fordeler: Awesome staff and great focus

Fordeler: swimming pool/room was clean/view nice/fabulous breakfast buffet

Ulemper: pool staff/workers around pool in morning

Fordeler: The staff were extremely warm and attentive, at reception, breakfast and the pool. Loved the bed and pillows and the scent in the foyer of floor 17.

Fordeler: Bed and sheets super comfy! Awesome breakfast! And staff really kind!

Ulemper: Croissant could have been better, for a french hotel. Not much variety of exotic fruits.

Fordeler: Nice rooms, excellent room cleaning, nice roof top with swimming pool

Ulemper: You need to pay for everything, expensive breakfast and spa. Big fight to get a table for a simple drink on the rooftop although we were clients of the hotel and the place was half empty. A lot of ...

Fordeler: Beliggenhet, rom med tilgang til VIP lounge, takterrasse med basseng, utsikt.

Fordeler: Tak terrassen, restauranten, atmosfæren

Fordeler: The Breakfast spread was excellant

Ulemper: Nothing

Fordeler: Sauna + Jacuzzi in spa was free Had great dimsum buffet

Ulemper: location was not good had to take a taxi if I going to have food or fun and no sign of sauna , so many people miss free sauna services

Fordeler: arrival, breakfast, departure all excellent from staffs and cleaners

Fordeler: The hotel is nice and spacious with the room quite big and beds comfy. The staff was quite helpful too. Shuttle bus service to most tourist attractions was helpful. The location was great with many...

Ulemper: Not many options for vegetarian food in the buffet breakfast. The spread was nearly same every day. I wish the shuttle bus service can bring you back to the hotel as well (It was one way only).

Fordeler: This hotel is the best hotel in Sai Gon. The only thing that makes it isn't completely perfect is the far distance to the central of SG.

Fordeler: Breakfast spread was really good. Hotel room was clean. Staff spoke good English and was helpful. Free shuttle to key attractions was a bonus.

Ulemper: Key attractions not within walking distance but with free shuttle provided and relative cheap taxi fare this is not a big issue

Fordeler: Absolutely perfect . Nice breakfast all 100% top class . 100% Going back there again for sure .

Fordeler: The breakfast buffet is excellent. The pool is big and clean and mostly empty. The staff is super friendly and attentive. The bar makes good cocktails. The hotel still appears new.

Ulemper: If you ask for a late check-out because your flight out is at 10 pm that night, don't be surprised if the front desk staff is reluctant about granting your request. I asked twice on two separate ...

Ulemper: Check out staff attitude very bad

Fordeler: The breakfast! The simplicity of the rooms. And most importantly the bath tub!

Fordeler: One of Saigon's finest. Attention paid to each & every detail. Professional, attentive and efficient staff. Comfortable, spotless room with nice spaces to work in.

Ulemper: Location is less than ideal, with very little within walking distance, but a free shuttle runs regularly to the heart of District 1, 10 mins away.

Fordeler: Frokosten var utmerket, de luxe rom var flott og seng var god. Bassenger veldig koselig litt lite senger .Hotelet ligger inntil et stort shopping senter som var veldig bra. Som et stort pluss var det...

Fordeler: Great location ! Great staff ! Wonderful service

Ulemper: On-going renovation @ restaurant /breakfast area - restricted dining facilities available

Fordeler: Excellent service, High quality food , Breakfast was amazing! Option to order from the menu made the food freshly cooked for breakfast!! Professional staff added to the high quality service!! Room was...

Fordeler: One of the most beautiful buildings in HCM. Of course for the price you expect top service, but ALL the staff deliver to those expectations

Fordeler: Good gym. Nice pool and lovely cocktail bar and afternoon tea. Nice soft comfortable beds. Staff are brilliant and do everything they can for you. Would stay again if I were in Saigon.

Ulemper: Expensive. Quite small rooms small bath and with child roll away bed over £300 a night. Afternoon tea lovely but costs over £100. One night stay without dinner in restaurant just prosseco in cocktail ...

Fordeler: the size of the room ok. Good location

Ulemper: They ask me 300usd to have 2 connected rooms. In the restaurant they served the food slowly. We had to wait more than 50 m The bathroom a little old. We were in the 3th floor no views at all.

Fordeler: Atmosphere

Ulemper: The main entrance

Fordeler: Location was great, staff was excellent Lobby bar and entertainment and nice

Ulemper: The hotel was too formal and a little stuffy For our taste. Breakfast was not included in this high priced rooom and the breakfast buffet was $35 us a Person

Ulemper: No people understand chinese

Fordeler: Better than the other 2 hotels I stayed at in Saigon

Fordeler: God frokost, fine rom, dårlig internett.

Ulemper: Altfor dyrt.

Fordeler: The bed extra comfy The staff is very accommodating and kind.

Fordeler: The staff was very accommodating, duty manager Huy was very detailed and great follow up.

Fordeler: Most comfortable bed. Lively and welcoming atmosphere. Hotel restaurant has not only good food but lovely attentive staff. We enjoyed a view of bustling city without the noise.

Ulemper: Absolutely nothing.

Fordeler: Bed comfort was outstanding. Room decor lovely In room dining excellent I give this property an outstanding rating

Ulemper: There was nothing I didn't like

Fordeler: Excellent buffet breakfast! Very friendly and courteous staff.

Ulemper: View from our room could have been better

Fordeler: Flexible extend booking required when we need stay back for few more days

Ulemper: Ok

Fordeler: The Club lounge on level 19 is the perfect escape from the hustle and bustle of Saigon. My family and I stayed on the 11th and 12th of June and were treated like royalty by the super attentive yet ...

Ulemper: Hotel lobby is rather small for a 5 star hotel (a bit smaller than the IC singapore) with only two small seating areas, however is conveniently connected to a small complex (Kumho Plaza) which ...

Fordeler: Great rooms, comfy bed, wonderful views and amazing staff

Fordeler: Room was spacious and modern. Nice buffet breakfast spread. Room service was good too

Ulemper: Wanted Vietnamese spring rolls but was not found in the in room dining.

Fordeler: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Fordeler: Staff and Location are great!

Fordeler: Quiet room! On a high floor. We love it! Very central. The view from the pool is super!!! We had a massage at their spa, We felt in heaven! It is not cheap (in comparison with spa's in the area...

Ulemper: Leaving!

Fordeler: Rooms and service were great,buffet breakfast is great.

Ulemper: We only had a one night stay,there was nothing we didnt like.

Fordeler: Perfect location, could not have been more central ! Walking distance to the attractions in District 1, like Ben Thanh market, Opera, City hall, General Post office, Notre Dame cathedral, Independence...

Ulemper: Room service trays were not cleared, not even after Housekeeping had cleaned the room !

Fordeler: Parking available, cinema, very comfy bed

Ulemper: Dirty towel, price, staff

Fordeler: Great location with well facilities and nice breakfast

Fordeler: The hotel is in an excellent location. All the staffs are very polite,extremely friendly and very professional. All the staffs speak fluent English. We stayed in the Club room which included the usual...

Fordeler: Fantastic kitchen. Nice roof bar and pool with view. Clean rooms and friendly staffs.

Fordeler: Very friendly and helpful staff. Facilities great. Loved the pool and bar on the roof. Will stay again

Ulemper: .

Fordeler: Locations, Modern

Ulemper: Bath tub draining speed a bit slow, perhaps some blockage occurring need servicing

Fordeler: Likte all mat på hotellet. Godt og relativt billig. Bassenget på taket var utmerket, ikke for mange mennesker og pent.

Ulemper: Lyd fra gaten var noe høy.

Fordeler: Great location and clean modern hotel. Highly recommend

Fordeler: Hotel staf are very polite and helpful

Ulemper: Poor internet connection , poor breakfast

Fordeler: Very comfortable and friendly staff

Ulemper: far from cheap shopping area

Fordeler: Swimming pool

Ulemper: Staff started 10min before 10:00 am to clean up breakfast buffet, Staff stopped to restock breakfast buffet at 09:30 (juice, fruits)

Fordeler: A really comfortable room.

Ulemper: Nothing.

Fordeler: The room is clean. Nice bathroom. Breakfast is yum and with variety as it changes everyday. Friendly staff. Very good location.

Ulemper: The pillow is too soft. It's better to provide more choices on various hardness.

Fordeler: The property is large and gorgeous. The staff is amazing and I mean blow your mind fabulous. The room on the executive level was superb. 2 double beds , spacious bathroom and ornate detailed ...

Fordeler: The room was fantastic, staff exceptional and location was ideal. The room was clean and well appointed and had everything we needed. The staff were very friendly and helpful and we had a lovely chat ...

Fordeler: The staff were extremely friendly and obliging, Great pool

Ulemper: The breakfast was good but the food was just about wam

Fordeler: very comfortable rooms and cosy

Ulemper: can't think of anything

Fordeler: Otroligt sköna sängar, hjälpsam personal och centralt läge.

Fordeler: Cosy and comfortable. Loved coming back to the turn down service in the evenings. The food was lovely but breakfast was too expensive. Great location. Very friendly staff.

Ulemper: Awful pedicure in the spa. Although management took this off my bill so thank you for that. Also the cuban band are great entertainment but we became quite uneasy and uncomfortable with how they ...

Fordeler: Fabulously comfortable beds

Ulemper: We had two rooms booked for four people but only one breakfast was allowed for in each room. We agreed to pay for the extra breakfasts at check in but were practically pursued around the restaurant ...

Fordeler: Excellent service. Super friendly staff.

Fordeler: I did not take the breakfast option with my room. There are great places across the road with a relaxed atmosphere where there are not coach loads of people fighting over a breakfast buffet

Ulemper: The hotel is looking a little tired in the rooms and it takes large groups of people on tours. It feels less intimate

Fordeler: It deserves to be considered as one of the top hotels in district one in Ho Chi Minh city. Best facilities, excellent staff with warm smile. Good place to start your journey to tourist attractions in ...

Ulemper: Not a thing. There is a construction going on just in front of the hotel, but it's not the hotel's fault, and it would be just temporary.

Fordeler: The hotel offered a complete luxury package for holiday or work. Wish we could of stayed longer.

Fordeler: EVERYTHING.......don't change

Ulemper: No complaints whatsoever

Fordeler: I love that the hotel is really convenient as the hotel to the shopping malls are walking distance. There is also a convenient store a few metres away. Love the comfort of the bed and the ...

Ulemper: The water in the toilet bowl was brown throughout my stay.

Fordeler: the facility is not new but with good maintenance. The best is at Excellent place where able to major city hot spots by walk.

Ulemper: a little expensive

Fordeler: The best hotel and staff are very friendly.

Ulemper: none

Ulemper: They need to change the toilet, old old toilet and shower

Fordeler: Size of the room Amenity kit in bathroom Saigon Saigon Bar (Rooftop)

Ulemper: -

Fordeler: Modern and clean rooms. Good view. Good location. Comfortable. Staff tried to be friendly.

Ulemper: Staff did not fulfil requests until I had reminded them. Hung breakfast card out to order breakfast in the morning but they forgot to collect it. To their credit they gave me a free breakfast.

Fordeler: Roof top swim pool & bat awesome. Staff very friendly & helpful.

Ulemper: Would like iron & ironing board in room.

Fordeler: great hotel and location, great value for the money.

Ulemper: N/A

Fordeler: Good location. The breakfast had a great choice although very slow with at the egg station.

Ulemper: Room was very small.

Fordeler: Hospitality was excellent. Staff even prepared a birthday cake for my partner

Ulemper: The bed is too soft, not good for posture

Fordeler: Spa is great had the best massage also she did my head and face heavenly, Hotel is fairly modern. Excellent location and had nice views across the river. Booked tours through hotel which were all very...

Ulemper: No face washers in room had to request them. Also towels are very poor quality in the rooms.

Fordeler: Comfortable beds clean friendly staff loved rooftop swimming pool and bar

Ulemper: Facing the back

Fordeler: Every thing is ok

Ulemper: Every thing except the a.c. in the lopy

Fordeler: A very clean, tidy modern hotel. Helpful, attentive staff with reasonably good English. Quieter location (edge of the river) but not too far to walk to central Saigon. The room was classy, ...

Ulemper: Rooftop bar next to the pool was nice, but I wasn't impressed by the cellphone antennas on the edge of the building, close to the pool. We didn't hang around there for too long. Resist the ...

Fordeler: Helpful stuff Excellent location View from 5 floor amazing

Ulemper: I guess nothing

Fordeler: Veldig hyggelig personale. God og personlig service. Utmerket beliggenhet med utsikt over elven. Rooftop pool som var utmerket å bruke både etter en lang sightsingdag og på reisedag.

Fordeler: Overall everything was quite acceptable

Ulemper: Overall everything was quite acceptable

Fordeler: such a beautiful view from my window

Fordeler: Good location, Good property

Ulemper: Ambience around property is filthy. Difficult to walk in .. Feels little unsafe

Fordeler: Prompt reaction and action when there's an issue

Ulemper: wifi chargeable??

Fordeler: Breakfast and room

Ulemper: There isn't wash-let WC

Fordeler: Everything OK.

Ulemper: Was upgraded to a very big room which needed more lighting. Not a big deal but an area for improvement.

Fordeler: We love the Sheraton group and have stayed with them in many countries, many times. We booked a tower room and had an additional bed for our teen daughter. We were delighted with our club level check...

Ulemper: The pool is on the small side with no view but for a city hotel it is still a luxury and well used and appreciated after a hard days slog at the local markets.

Fordeler: Nothing

Ulemper: Everything

Fordeler: the staff is super co operative .

Ulemper: rooms shd be little bigger

Fordeler: The food

Ulemper: The service

Fordeler: Location

Ulemper: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Fordeler: The location of this hotel is prime.

Ulemper: Employees (front desk) are very slow and not helpful. I will NOT stay here again since there are MANY other hotels in the vicinity that I can choose.

Fordeler: Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.

Ulemper: Nothing.

Fordeler: Bed was clean and soft. Toilet was clean. Staff were helpful.

Ulemper: Room size was a disappointment. Too small for big price. Aircon too cold. Temperature was still freezing at 28 degrees, and there was still cold air coming though aircon was off. Do not get ...

Fordeler: Staff is very polite and willing to please. Excellent location - walking distance from all central historic sites. Standard rooms are large and well designed. Good choice of food in the restaurant.

Fordeler: The hotel has outstanding facilities and the staff are incredibly professional and helpful. The breakfast was great with very cool ambiance and plenty of quality choices.

Fordeler: The staff are friendly and helpful! The hotel is located at a convenient area. The breakfast buffet and L'Oliver restaurant are just perfect!

Ulemper: It was humid and lack of fresh air in the room.

Ulemper: Cheat the customer charge tax. It should be excluded as reservation.

Fordeler: Every staff was so kind and supportive. Nearby many good massage shops.

Ulemper: Lack of Asian food (Japanese, Korean) in breakfast

Fordeler: Service excellent

Ulemper: Breakfast very god but too expensive.

Fordeler: It was an overall satusfying experience

Fordeler: It was good for the most part

Ulemper: Rooms way too small‼️‼️‼️

Fordeler: Only stayed 1 night but was excellent.

Fordeler: The room was larger than I had expected and well appointed.

Fordeler: We liked the location and the view from the roof bar was nice but it was ridiculously expensive.

Ulemper: We booked through Booking.com but missed the first night because our plane was delayed. We arrived jet lagged and missing one bag none of which was the fault of the Rex Hotel . This was their chance ...

Fordeler: Every think was great

Ulemper: Great and friendly

Ulemper: The pool area looked a little tired

Fordeler: It was all good.

Ulemper: Absence ofSunlight in room

Fordeler: Best location with good restaurant and breakfast

Ulemper: Few cockroaches kept our company in the room

Fordeler: Wonderfull five star hotel in the heart of the city gor a readonable price

Ulemper: Feels a little older

Ulemper: Restaurants were pricey.

Fordeler: Hotel is nice, clean and well located, public contact staff very courteous. But think direction from senior management lacking and many little things not right which I feel drops this lovely hotel ...

Ulemper: Feedback from management and GM non existent

Fordeler: The roof top bar is a great place to while away time and get a sense of how vibrant the city is. A perfect view of the old Hôtel de Ville and one of the main meeting points in the city. Service is excellent and the breakfast choice is amazing.

Ulemper: The style of decoaration is a little dated but this is a minor quiblle. This is a classy hotel.

Fordeler: My fiancée and I stayed at the Rex Hotel (2 weeks ago) and absolutely loved it. Not only was it walking distance to some of Vietnam's monumental sites, the rooms were clean and housed a full friendly staff.... My favorite part of the hotel is having breakfast on the rooftop with an endless assorted buffet style breakfast. From Western, European and Pho service, they had it and was delicious. I highly recommend this hotel!!

Fordeler: Excellent croissants!

Ulemper: crasy combination of light switches

Fordeler: Loved the ambience in the hotel. Great bed, pillows. Had very sound sleep. The shower and bath tub facilities were exceptional. It was nice to soak in the bath tub overlooking the city at the 18th ...

Ulemper: It was fantastic.

Fordeler: The bed was comfortable. The food was delicious.

Fordeler: Service

Fordeler: I travelled for two weeks with others and stayed in mediocre hotels throughout Vietnam and Thailand. I was tired, hungry and alone for the first time when I arrived in HCM city. I was immediately ...

Fordeler: Decent staff and decent room.

Ulemper: Wifi is slow

Fordeler: The service at the hotel was fantastic. The concierge, housekeeping, reception and F&B staff were brilliant. Concerned about my safety as a young female travelling alone, attentive, punctual etc. ...

Ulemper: The spa facilities were below my expectations. I visited the spa for a manicure & pedicure and the quality of products and delivery of service were far below average. I felt is was not at all ...

Fordeler: Comfortable beds! Incredible view of the city from our room. Delicious buffet breakfasts.

Ulemper: Nil

Fordeler: The staffs here at Pullman are super friendly and super helpful. They make sure your stays are comfortable and have everything you need. I highly recommended this hotel if you are traveling to Vietnam...

Ulemper: I can't find anything that I didn't like at this place.

Fordeler: Bed

Ulemper: Service

Fordeler: Har bare en ring å si. Eg kommer absolutt tilbake! Spa er var helt fantastisk må prøves!

Fordeler: Staff fantastic

Ulemper: Nothing

Fordeler: Excellent for business trips

Ulemper: The naked food on breakfast services has a poor standard, was not up to Meridien standard.

Fordeler: Location and staff friendliness.

Ulemper: Nothing.

Fordeler: We stayed in a club room with an interconnecting room for the kids. It was good value when you include the food and drinks you get with the club room. Lots of restaurants and little shops around the ...

Ulemper: The pool was too cold to swim in. Limited service in spa- no nails or hair.

Fordeler: The bar closed very early on a Saturday evening so when we landed late and wanted to just go somewhere to relax, the only option was room service at 11pm. There weren't many other options for ...

Fordeler: Great service, friendly staff. Pool a little too cold. Otherwise gym and restaurants, entertainment all very good!

Ulemper: Pool too cold

Fordeler: The view

Ulemper: Everything is perfect although the location is a bit off compared with Park Hyatt.

Fordeler: The perfume

Ulemper: The perfume used in the main lobby is tacky, too sweet smelling and kind of disgusting. Doesn't smell fresh ( because smell sweet) , actually smells cheap. That is the serious matter as ze all ...

Fordeler: The view

Ulemper: Everything is good!

Fordeler: Gym

Ulemper: Business oriented hotel that was designed for westerners. Bathroom didn't have a bidet. Rooms here very clean and orderly but not too accommodating for couples. They aren't very romantic...

Fordeler: Nothing, staff not accommodating at all

Ulemper: Was with a very important customer who smokes. Hotel is 100% non smoking, but nowhere on the site was this mentioned. We had to leave hotel and forfeited our deposit. Staff was completely unhelpful and rude. Not recommended.