Fordeler: "Again seats space could be better. Crews were very attentive."
Ulemper: "Other passengers reclining their seats could be a nuisance..."
Ulemper: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Fordeler: "Friendly staff. Both two meals were awesome."
Ulemper: "Already done."
Fordeler: "The crew service is good. Not great, but still above average from other flagship carriers."
Ulemper: "The seat (B787-10) is so cramp!!!"
Ulemper: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ulemper: "I recomended yo my friend"
Fordeler: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Ulemper: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Fordeler: "The cabin crew and the pilots. The flight went smoothly."
Ulemper: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ulemper: "Excellent service"
Fordeler: "Extra leg room, great service and good food."
Ulemper: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Fordeler: "Premium economy was great."
Fordeler: "Prompt and timely service"
Ulemper: "Food can be more tasty"
Fordeler: "Seats are big as old plane"
Ulemper: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Fordeler: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Ulemper: "would like regular water bottles to be available for drinking"
Fordeler: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Fordeler: "Clockwork prompt"
Fordeler: "In flight entertainment systems"
Ulemper: "I had beef with mashed potatoes but I found the beef was quite tough."
Ulemper: "The desserts. The bun."
Fordeler: "Flight crew great"
Fordeler: "All of services, food, Language, clean air even so beautiful ~~"
Ulemper: "So nice and beautiful wearing also food is very good"
Fordeler: "The flight attendants were amazing."
Ulemper: "Inflight entertainment wasn't as extensive as in previous years."
Ulemper: "Expected to have more indian movie choices."
Fordeler: "The food is very good in economy. Large screen tv gor movies and games."
Ulemper: "all was good, nothing bad"
Fordeler: "United miles."
Ulemper: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Fordeler: "More leg room than other airlines, superb service and excellent food!"
Fordeler: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Ulemper: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Fordeler: "Classy cabin staff"
Ulemper: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Fordeler: "everything is perfect"
Ulemper: "the food on Silk Air can be better"
Fordeler: "Loved the crew. Really helpful."
Ulemper: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Fordeler: "Service was best in class"
Ulemper: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Fordeler: "Crew, plane, punctuality"
Fordeler: "Upgraded to biz class, which was fantastic"
Fordeler: "Great service and very friendly staff."
Ulemper: "poor ground and inflight crews hospitality poor food quality poor food variation"
Fordeler: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Fordeler: "everything, excellent job"
Fordeler: "Entertainment was great"
Ulemper: "The food is getting worse"
Fordeler: "The cabin attendants kept us well hydrated."
Ulemper: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Ulemper: "cramped uncomfortable seats freezing cold in the plane"
Fordeler: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Ulemper: "Food was meh. Above average, but still not amazing."
Fordeler: "Flight on time"
Ulemper: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Ulemper: "I have no complaint"
Ulemper: "the gates the time intervals and the connections..."
Fordeler: "Everything else was good"
Ulemper: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Fordeler: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Ulemper: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ulemper: "The entertainment was poor"
Fordeler: "Service is good even in economy class."
Ulemper: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."
Fordeler: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Ulemper: "Can't think of anything, everything was very good."
Ulemper: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"
Fordeler: "Seat comfortable"
Ulemper: "It was outstanding service !!!"
Fordeler: "Seat was comfortable and entertainment selection was good."
Ulemper: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Fordeler: "Very comfortable plane and entertainment offered is excellent"
Ulemper: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Ulemper: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Fordeler: "I like that they deliver me safe and sound to Vietnam"
Ulemper: "I would prefer no interruptions while I am watching my movie"
Fordeler: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Fordeler: "Great crew and front desk"
Fordeler: "service attitude"
Fordeler: "They are the best"
Ulemper: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Fordeler: "The service of the cabin was great!"
Ulemper: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Fordeler: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Ulemper: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."
Fordeler: "business cabin nearly empty. comfortable seats"
Ulemper: "Expensive WiFi"
Fordeler: "They do their job well"
Ulemper: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Fordeler: "Food and entertainment"
Ulemper: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Fordeler: "Food service was good"
Ulemper: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Fordeler: "Never spending too long waiting for anything."
Ulemper: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Fordeler: "Every thing is good in Qatar airways"
Ulemper: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ulemper: "Organization of the boarding"
Fordeler: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Ulemper: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Ulemper: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Ulemper: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Ulemper: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Fordeler: "Comfort of the seat/bed"
Fordeler: "Smoothe landing"
Ulemper: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Fordeler: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Ulemper: "I could not check myself online! so i could not select the best seat."
Fordeler: "Helpful staffs and great stewardess!"
Ulemper: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Ulemper: "I understand it's the industry standard, but seats are too narrow with shared armrests."
Ulemper: "Plane configuration; seats were a bit cramped, knee space."
Fordeler: "Staff were friendly, food was good, and the plane was nice."
Ulemper: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Fordeler: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Ulemper: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Fordeler: "It was not a full flight. It was ok."
Ulemper: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Fordeler: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Fordeler: "Comfortable wide seats, good service"
Fordeler: "Friendly cabin crew"
Ulemper: "Economy class seats and the food table"
Fordeler: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Fordeler: "After long takeoff delay, made up most of time to land less delayed. Bagge arrived more quickly than I EVER experienced a Hamad Airport."
Ulemper: "Boarding started very late so we knew takeoff would be delayed. Flight attendant woke me up from sleep to ask if I wanted breakfast."
Fordeler: "Everything is good"
Ulemper: "No bad things"
Fordeler: "Worst service from hyd to doha"
Ulemper: "I have travelled fro hyderabad to miami,i had a bad experience at hyderabad air port at qatar counter for baggage Please baggage standards should be unique across all airports travelling from miami they accepted the laptop bag plus 7kg small trolley cabin luggage In retun journey qatar pople said laptop and small trolly bag should be of 7kg .my laptop itself 6kgs is there and they charged me 65usd as excess luggage. I said iwas not charged extra at miami why you are charging extra here ,they said rules are different at miami but in hyderabad this is the case I am very much frustrated on this service ,atleast once in a year i will travell on qatar from next time i never prefer to travel on this carrier. Thanks a lot for great qatar servic"
Ulemper: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"
Ulemper: "Hele reisefølgets bagasje, 14 kolli, forsvant. Ventetid på hjelp på tlf varierte fra 40 min til 1 time og 17 minutt, ingen svar på noen e-post, og telefonregning på 697 kr for å høre på ventemusikk."
Ulemper: "Only issue was long transit line in Doha, otherwise outstanding service and comfort"
Fordeler: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"
Fordeler: "amazing and the airport is awesome"
Fordeler: "Marco was a great crew member, handled the sick child like a pro"
Ulemper: "Kid running around bumping into everybody. Impossible to sleep."
Fordeler: "Crew was amazing."
Ulemper: "Seats were a little narrow and could use new cushions."
Ulemper: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Fordeler: "Leg room is spacious."
Ulemper: "Overall good.."
Fordeler: "A vast amount of entertainment"
Ulemper: "Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself."
Fordeler: "Not really there service are not like before"
Fordeler: "Full plane. Boarding could have been easier with two entry points into the plane"
Ulemper: "Plane was late leaving but made up time."
Fordeler: "All the teem all the services"
Ulemper: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Fordeler: "The flight was very comfortable"
Ulemper: "Operating remote control wasn’t working well ! It was frustrating !!"
Fordeler: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Ulemper: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Fordeler: "Tv and kids movies , crew were nice"
Ulemper: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Fordeler: "What I like is the food served, the entertainment, and the toilet."
Ulemper: "Their services has drop, which is quite sad. As I heard from my Friend that Emirates is the best, but it seems not."
Fordeler: "What I like is the food served, the entertainment, and the toilet."
Ulemper: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Fordeler: "More space"
Fordeler: "Emirates is the best Airline"
Fordeler: "Left on time. Reached early. Flight crew was friendly. In flight entertainment was good."
Fordeler: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Ulemper: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Fordeler: "Good food, great entertainment, comfy seats"
Fordeler: "Great Business class! Excellent service."
Ulemper: "Food wasn't as good as other middle eastern airlines."
Fordeler: "I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind."
Ulemper: "Honestly, i cannot think of anything specific except that it was very chilly inside the business class."
Fordeler: "Nice food. Fast boarding. Liked the small bag with travel products."
Ulemper: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."
Fordeler: "Good Flight."
Ulemper: "They changed the seats without asking."
Fordeler: "The entertainment options were great! And, they have free wine with meals."
Ulemper: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Fordeler: "Flight was quiet and very well organized"
Ulemper: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."
Fordeler: "The food this time was amazing...The time of boarding was good. No delays"
Ulemper: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"
Fordeler: "Traveling internationally is grueling, but Emirates business made the trip easy. After my Nairobi to Washington DC flight, I was able to have a productive day instead of sleeping the first full day upon arrival like normal."
Fordeler: "Overall satisfactory"
Ulemper: "Time taken to Debord at Mumbai"
Fordeler: "Nothing special"
Ulemper: "Staff wasn't the friendliest. Waiting times on Dubai airport is way too long, the airport staff was rude, and not helpful at all. Unwilling to speak English. Can learn a lot from KLM. This was my first time flying with Emirates, will be the last."
Fordeler: "Good flight attendants."
Ulemper: "The planes still seem dated on the interior, but entertainment system is expansive."
Fordeler: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Ulemper: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Fordeler: "Consideration of my disability, in-flight attention, kindness"
Ulemper: "for diabled people, no one to properly handle disabled, and wheelchair passengers at the door of the terminal upon arrival. Rather we are told to struggle to the wrong locations for check-in and then re-routed to another desk far across the building just to be brought to the original place silly and cruel, isn't it?"
Fordeler: "Great service, food can be improved. Stop serving pizza it is not healthy and not appropriate for half the passengers"
Ulemper: "No reason to complain."
Fordeler: "Seats are way better than other airlines and the entertainment systems is way better. Finally, someone decided it would be a good idea to provide power outlets in a plane. Why was that so hard?"
Fordeler: "Emirates is an excellent airlines. Excellent service, comfortable seats, great food, etc., etc."
Ulemper: "Too many crying babies."
Ulemper: "Long walk from flight to the immigration Tooo tooo long"
Ulemper: "Not enough food and snacks"
Fordeler: "Flight was smooth with lovely crew. Boarding process went without hitch."
Ulemper: "Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage."
Ulemper: "Business class was beyond amazing"
Fordeler: "The upgraded me to Business Class, an unique experience."
Fordeler: "Everything from check in to arrival"
Ulemper: "Food , if you serve Indian food it should comes with chapati and not bread bun."
Fordeler: "Service, Flight, food"
Fordeler: "Seats are congested and have less leg room. Otherwise the flight was very good, good service, good and frequent food and good entertainment and free WiFi. In addition the ride was smooth without turbulence."
Ulemper: "The seats are too congested with little leg room."
Ulemper: "Service was poor. Food was not up to standard. Crew had no clue except for standard operating procedures which were not the best."