My diabetes meal was the same on my earlier flight from Hyderabad to Singapore. The breast of chicken was 3-4 oz piece. It was difficult to cut it on the smaller pieces in the tray. Prefer pre-portioned chicken breast cubes. No need to make it a chore. I could manage to handle, but be considerate to seniors who might have limited mobility etc.
Excellent service, the food was delicious and the inflight entertainment full of options for varied taste.
Fordeler: "Again seats space could be better. Crews were very attentive."
Ulemper: "Other passengers reclining their seats could be a nuisance..."
Fordeler: "Friendly staff. Both two meals were awesome."
Ulemper: "Already done."
Fordeler: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Ulemper: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Fordeler: "The crew service is good. Not great, but still above average from other flagship carriers."
Ulemper: "The seat (B787-10) is so cramp!!!"
Ulemper: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ulemper: "I think the food in our flight was not that good.."
Fordeler: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Ulemper: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Fordeler: "Good boarding, good arrival gate"
Ulemper: "Old plane, entertainment system is very old and screen bad"
Fordeler: "Everything, perfect flight"
Fordeler: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Ulemper: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Ulemper: "Excellent service"
Fordeler: "Extra leg room, great service and good food."
Ulemper: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Fordeler: "Premium economy was great."
Fordeler: "Prompt and timely service"
Ulemper: "Food can be more tasty"
Fordeler: "Seats are big as old plane"
Ulemper: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Fordeler: "Clockwork prompt"
Fordeler: "In flight entertainment systems"
Ulemper: "I had beef with mashed potatoes but I found the beef was quite tough."
Ulemper: "The desserts. The bun."
Fordeler: "Flight crew great"
Fordeler: "Service by the crew was great"
Ulemper: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Fordeler: "The flight attendants were amazing."
Ulemper: "Inflight entertainment wasn't as extensive as in previous years."
Ulemper: "I am a vegetarian and they served a chicken piece along with my main course."
Ulemper: "Expected to have more indian movie choices."
Fordeler: "The food is very good in economy. Large screen tv gor movies and games."
Ulemper: "all was good, nothing bad"
Fordeler: "United miles."
Ulemper: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Fordeler: "I liked there was an opportunity to bid on an upgrade"
Ulemper: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Fordeler: "Classy cabin staff"
Fordeler: "everything is perfect"
Ulemper: "the food on Silk Air can be better"
Fordeler: "Service was best in class"
Ulemper: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Fordeler: "Crew, plane, punctuality"
Fordeler: "Very helpful and polite staff"
Ulemper: "Old B777-200 with small personal screen. And they don't have pillows on board."
Fordeler: "Upgraded to biz class, which was fantastic"
Fordeler: "Great service and very friendly staff."
Fordeler: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Fordeler: "everything, excellent job"
Fordeler: "Entertainment was great"
Ulemper: "The food is getting worse"
Ulemper: "cramped uncomfortable seats freezing cold in the plane"
Fordeler: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Ulemper: "Segment Delhi to Singapore."
Fordeler: "Flight on time"
Ulemper: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Fordeler: "Service was great, food was alright, was able to move from a middle seat to a window."
Ulemper: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ulemper: "I have no complaint"
Ulemper: "Flight was delayed, but other than that, flight was great."
Fordeler: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Ulemper: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ulemper: "The entertainment was poor"
I wish the food tasted better.
Fordeler: "amazing and the airport is awesome"
Fordeler: "Crew was amazing."
Ulemper: "Seats were a little narrow and could use new cushions."
Fordeler: "The seats were spacious and comfortable. Ample room for the long flight."
Ulemper: "Desert option: warm cookies"
Ulemper: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Fordeler: "Crew was good, flight was on time."
Ulemper: "They could have given the amenities, which I think they forgot"
Fordeler: "Very friendly crew, and great entertainment options."
Ulemper: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Fordeler: "nice comfortable flight"
Ulemper: "depaert on time"
Fordeler: "Full plane. Boarding could have been easier with two entry points into the plane"
Ulemper: "Plane was late leaving but made up time."
Fordeler: "Overall, wonderful! Appreciate that they started boarding early and that we left right on time, if not a little earlier. Was very comfortable and excellent flight. Thank you so much! Very pleasant experience."
Ulemper: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."
Fordeler: "All the teem all the services"
Ulemper: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Fordeler: "The entertainment options were very good"
Ulemper: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Fordeler: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Ulemper: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Fordeler: "Tv and kids movies , crew were nice"
Ulemper: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Fordeler: "More space"
Fordeler: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Ulemper: "That I had top travel to FLL ibnstead of Miami"
Fordeler: "Emirates is the best Airline"
Fordeler: "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
Ulemper: "Food is not as it used to be. Need to bring that old taste back."
Fordeler: "Left on time. Reached early. Flight crew was friendly. In flight entertainment was good."
Fordeler: "I loved all the free services. Wifi, 2 large and tasty meals with free drinks (wine, beer) free exit row seating, seats reclined more than other airlines and free baggage. The staff was awesome and very helpful."
Fordeler: "Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes."
Ulemper: "The entitled passengers and other rude passenger behavior."
Fordeler: "Good food, great entertainment, comfy seats"
Fordeler: "excellent services thanks"
Ulemper: "services provided to impaired handicap persons ,need improvement thanks"
Fordeler: "Overall experiance."
Fordeler: "I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind."
Ulemper: "Honestly, i cannot think of anything specific except that it was very chilly inside the business class."
Fordeler: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Ulemper: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Fordeler: "Good Flight."
Ulemper: "They changed the seats without asking."
Fordeler: "The entertainment options were great! And, they have free wine with meals."
Ulemper: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Fordeler: "The food this time was amazing...The time of boarding was good. No delays"
Ulemper: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"
Fordeler: "The attention to my two nine year old kids. They enjoyed the flight."
Ulemper: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
Fordeler: "Good flight attendants."
Ulemper: "The planes still seem dated on the interior, but entertainment system is expansive."
Fordeler: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Ulemper: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Ulemper: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"
Ulemper: "No reason to complain."
Fordeler: "Everything was great. I didn't want to get off the plane."
Ulemper: "Long walk from flight to the immigration Tooo tooo long"
Fordeler: "Every aspect of my roundtrip flight from Los Angeles to Dubai was great and excellent. I feel very fortunate to experience to have a flight on Airbus 380 with Emirates Airlines."
Fordeler: "Top class air craft with top notch entertainment"
Ulemper: "Restrictions on carry on (no more than 10k) is a pain. Especially after u find out that business class is allowed 13k."
Ulemper: "Not enough food and snacks"
Fordeler: "Flight was smooth with lovely crew. Boarding process went without hitch."
Ulemper: "Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage."
Ulemper: "Business class was beyond amazing"
Fordeler: "on borad crew Food entertainment plane"
Ulemper: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"
Fordeler: "good leg room. good entertainment. most importantly very efficient operation, in and out always on time"
Ulemper: "i asked for tea three times on ek860 and then i got coffee. no issue i drank it anyway"
Fordeler: "Emirates is definitely comfier and more attentive than any American airline I've used."
Ulemper: "Not sure what happened on landing... We were told they couldn't connect the walkway so we would come down the stairs, but neglected to mention the ridiculously long (20-30 minutes) bus ride back to the actual terminal. There were no staff on the bus. I was pregnant and not offered a seat and came very close to passing out from the situation. I love emirates but the Dubai airport makes me reconsider flying with them again."
on Oct. 16, 2016, I flew ACC to DOH on QR1424 with my Dad who is 81. Ryan Mostafa and her crew were EXCELLENT, such great accommodating service, such amazing hospitality that from now on I will always fly Qatar when possible!
The airport staff of Qatar airlines was UNFRIENDLY and UNHELPFUL. They all acted like we were bothering them. They gave no help in moving from one station to another. In general they gave an extremely bad first impression of Qatar airlines!!
They did not let my uncle fly at all
Fordeler: "Seat comfortable"
Fordeler: "Business class is the best"
Fordeler: "crew was so kind and lovely with our daughter"
Ulemper: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Ulemper: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Fordeler: "Seat was comfortable and entertainment selection was good."
Ulemper: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Fordeler: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Fordeler: "I got a very good seat."
Ulemper: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Ulemper: "Thank for everything it is excellent"
Fordeler: "I like that they deliver me safe and sound to Vietnam"
Ulemper: "I would prefer no interruptions while I am watching my movie"
Fordeler: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Fordeler: "Great crew and front desk"
Fordeler: "Everything ,good service ,friendly crew affordable rates"
Fordeler: "Leg room and cleanlness. Polite crew members"
Ulemper: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Fordeler: "service attitude"
Fordeler: "They are the best"
Ulemper: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Fordeler: "The service of the cabin was great!"
Ulemper: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Fordeler: "business cabin nearly empty. comfortable seats"
Ulemper: "Expensive WiFi"
Fordeler: "They do their job well"
Ulemper: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Fordeler: "Food and entertainment"
Fordeler: "Never spending too long waiting for anything."
Ulemper: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Fordeler: "Every thing is good in Qatar airways"
Ulemper: "Organization of the boarding"
Fordeler: "Liked everything."
Ulemper: "Nothing was wrong but excess bagage fee is high"
Ulemper: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Ulemper: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Fordeler: "Comfort of the seat/bed"
Fordeler: "Smoothe landing"
Ulemper: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ulemper: "Plane configuration; seats were a bit cramped, knee space."
Fordeler: "Staff were friendly, food was good, and the plane was nice."
Ulemper: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Fordeler: "It was not a full flight. It was ok."
Ulemper: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Fordeler: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Fordeler: "Comfortable wide seats, good service"
Fordeler: "Friendly cabin crew"
Ulemper: "Economy class seats and the food table"
Ulemper: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Fordeler: "Food is palatable. Crew are acommodating"
Ulemper: "Many of the films have no English subtitle"
Fordeler: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Fordeler: "Everything is good"
Ulemper: "No bad things"
Fordeler: "Worst service from hyd to doha"
Ulemper: "I have travelled fro hyderabad to miami,i had a bad experience at hyderabad air port at qatar counter for baggage Please baggage standards should be unique across all airports travelling from miami they accepted the laptop bag plus 7kg small trolley cabin luggage In retun journey qatar pople said laptop and small trolly bag should be of 7kg .my laptop itself 6kgs is there and they charged me 65usd as excess luggage. I said iwas not charged extra at miami why you are charging extra here ,they said rules are different at miami but in hyderabad this is the case I am very much frustrated on this service ,atleast once in a year i will travell on qatar from next time i never prefer to travel on this carrier. Thanks a lot for great qatar servic"
Ulemper: "Hele reisefølgets bagasje, 14 kolli, forsvant. Ventetid på hjelp på tlf varierte fra 40 min til 1 time og 17 minutt, ingen svar på noen e-post, og telefonregning på 697 kr for å høre på ventemusikk."
Fordeler: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Ulemper: "Only issue was long transit line in Doha, otherwise outstanding service and comfort"
Fordeler: "they were great"
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
New 737 and seats too confining
Fordeler: "The seats were so comfortable"
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Professional crew. Good simple check in."
Fordeler: "Fast boarding"
Ulemper: "Slow in refuelling, got us delayed for 40-"
Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Fordeler: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Fordeler: "The crew was amazing, flight on schedule and good entertainment."
Ulemper: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Ulemper: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Fordeler: "the drinks"
Ulemper: "seat reservation. having to pay for luggage...."
Ulemper: "There was no wifi on flight"
Fordeler: "quick/efficient boarding - good staff - good food - easy flight !"
Ulemper: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Ulemper: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Fordeler: "Friendly staff"
Ulemper: "Security check at gate; No priority"
Fordeler: "On time and friendly crew"
Ulemper: "Boarding needs improvement"
Ulemper: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Fordeler: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Ulemper: "Not enough leg room"
Fordeler: "Comfortable and well laid out seat area"
Ulemper: "Food was a little substandard for business class"
Fordeler: "Everything is top notch for an airline company."
Ulemper: "Nothing.... I enjoyed every moment of the flight."
Fordeler: "Wifi on Board"
Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Ulemper: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Fordeler: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Ulemper: "there was no lounge close to our departure gate"
Fordeler: "Really friendly staff. Great service"
Ulemper: "The streaming service didn’t work"
Ulemper: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Fordeler: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Ulemper: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Fordeler: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Fordeler: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Fordeler: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Fordeler: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Fordeler: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Ulemper: "The food was okay, not that great."
Fordeler: "Ground staff at Manchester very helpful"
Ulemper: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Ulemper: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Ulemper: "Two hours delay in the start."
Ulemper: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Fordeler: "Wider seat than most business class"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Fordeler: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Ulemper: "Nothing! It was all great!"
Fordeler: "No chargers or tv on planes"
Ulemper: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Fordeler: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Ulemper: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Ulemper: "Kommer ikke på noe"
Fordeler: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Fordeler: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Fordeler: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Ulemper: "Quite bummed the plane didn't have wifi / USB"
Fordeler: "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
Fordeler: "Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time."
Ulemper: "Keep up great service standards"
Fordeler: "Crew were great. Seating was comfortable."
Ulemper: "Boarding seems a bit of a crazy process."
Fordeler: "The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself."
Ulemper: "The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight."
Fordeler: "Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight."
Ulemper: "Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage."
Fordeler: "Great service from start to finish"
Fordeler: "Excellent service"
Ulemper: "Delayed with no announcements or explanation."
Fordeler: "Check in was efficient"
Fordeler: "Early departure and arrival. Amazing"
Fordeler: "It went smoothly from start to finish"
Ulemper: "Last minute wanted to check our luggage as the plane was boarding and almost caused us to miss our flight. Flight crew unhelpful and not friendly"
Fordeler: "The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise."
Ulemper: "Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle."
Fordeler: "Flight was generally ok."
Ulemper: "No power or USB ports."
Fordeler: "Was able to buy last minute at airport. food and drinks are fine"
Ulemper: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
Fordeler: "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
Ulemper: "Whilst the crew were pleasant today"
Fordeler: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Ulemper: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
Fordeler: "I arrived on time."
Ulemper: "The food was horrid and the entertainment system was sub mediocre at st best."
Fordeler: "Check in was easy, food was decent, there was a TV in each seat"
Fordeler: "The Premium Economy section is relatively small, and quiet. At check-in, I was attributed a window seat, and the section was fully packed. The company went out of its way to give me an aisle seat. A window seat would have resulted in a badly hurting elbow. The seats in Economy Premium are OK, nice pitch and width : 2+4+2, instead of 3+3+3 in Economy."
Ulemper: "The seats in Economy Premium have a foot-rest, that is badly designed and badly kept. Nothing to do with the kind they have in Business class. Push the button, it will spring up. This is OK for short people with short legs, like average Vietnamese customers. It is a pain for taller people with longer legs. It takes a lot of strength to push the footrest into its former position. In my seat, two attendants came to my help and could not do it. Something apparently was broken. I spent 13 miserable hours without being able to find a comfortable position for my legs. I strongly suggest to Vietnam Airlines get rid of the footrests altogether, or find an easy-to-manage model."
Fordeler: "All good"
Fordeler: "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
Ulemper: "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
Fordeler: "late flight from sg,will usually depart on time"
Ulemper: "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
Ulemper: "The flight was 3 hours late. My seat was wet when we boarded. I’m not sure it was really the crews fault, but still sucked and not a great experience."
Fordeler: "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
Ulemper: "Took too long (more than 1 hour in queue) to check in at Sydney"
Fordeler: "I choose this flight because of late departure time"
Ulemper: "no entertainment. no wifi."
Fordeler: "There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. We were offered seats on an earlier fight which we eagerly accepted. Knowing that this route is often cited as one of the busiest in the world it was no surprise to find ourselves on a wide-body jet, Airbus 330-200 even on this 2-hour flight. A small snack was served. The flight was uneventful."
Ulemper: "Food... only could have the fruit"
Fordeler: "Boarding on the 787 Dreamliner was ok French wine selection was good"
Ulemper: "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out."
Fordeler: "Comfortable seats, but that was about it. Just ok."
Ulemper: "This was only a short flight 1.5 hours, but only provided water, unlike Thai airways which provided a meal."
Fordeler: "Unexpected charge of $450 to transfer planes in Vietnam. Worst purchase ever."
Fordeler: "Bottled water and ample leg room pretty much sums up this short flight from Phu Quoc to SGN."
Ulemper: "Crew at check-in counter was not friendly or helpful. Even though our pregnancy was documented a week earlier by Vietnam Airlines, she made us go through the same process, though we showed her we had the same form already in our possession."
Fordeler: "The leg room is one of the best in economy class. At six feet tall, I was able to stretch my legs and not have my knees against the seat in front of us. The personal entertainment console worked perfectly with clear picture and sound, though the free headphones were uncomfortable. Boarding crew allowed us to cut in line since we had a 2 year old. Very appreciative for that, and appreciative for their sternness with those customers who were trying to slip in in front of us."
Ulemper: "Crew on board came across as a little unfriendly, though professional seriousness might have been mistaken as annoyance. The food was passable, but definitely not quality. Sufficient amount of beverage was served."
Fordeler: "Was able to change seat to exit row; not crowded; A350 is a really nice plane. Vietnam Airlines has amazingly friendly and helpful crew, extremely pleasant. Catering from Japan is edible. Delta Platinum gives you lounge access in Osaka and HCMC."
Ulemper: "A/V system was on the fritz for the whole plane; was not activated until 45 minutes into the flight and then kept cutting out for all passengers. I just gave up and slept."
Fordeler: "Food: good recipes, shoved out hot"
Ulemper: "Ticketing desk chaotic with apathetic staff; no sense of first-come-first-serve; you have to be firm about people cutting in front of you and be sharp when they open or close the stations. On the plane, crew performs responsibility checklist, not a smidgeon more; no sense of hospitality or gratiousness; cattle car mentality. Blanket received not in a wrapper and smelled of another person. Plane from Singapore late. Bus transit instead of jetway. Bus late; long time standing on plane waiting to exit."
Fordeler: "Early check in was not a problem and baggage check in weight is great and not paying for it."
Ulemper: "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
Fordeler: "The crew was nice, boarding was easy"
Ulemper: "No entertainment and the business class seat doesn't lay flat all the way."
Fordeler: "Overall my experience was good. Pros: seat are comfortable. The jet seemed more spacious than ANA airlines. Cons: workers know little English compared to ANA from checking in to the flight attendants. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. The food was OK. The fruit tasted rotten and the food didn't seem as fresh either. The customer service was also mediocre. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. When I travel to ASIA again I will try and avoid Vietnam airlines."
Ulemper: "See above"
Ulemper: "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
Fordeler: "Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class."
Ulemper: "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines."
Fordeler: "Small plane and very nice people. Short flight so no food or entertainment to judge. Just hard not to love the Cambodians."
Fordeler: "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful."
Ulemper: "There weren't individual entertainment systems."
Ulemper: "We booked the flight for family of 8 Despite informing them over counter in Narita international airport that to place us at 2 together in the same because we have kid of 8 years and 12 years , we were all allocated separately. We could not do online check in even we log in 24 hours before flight ,all seats shown available is individual. Being in the airport early does not help too. I will definitely not consider taking Vietnam airlines in future n will cautious friends to be aware of such service."
Fordeler: "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
Ulemper: "I would like a few more recent English movie choices."
Ulemper: "The lack of support to help us to rearrange flight. No explanation"
Fordeler: "Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world"
Ulemper: "For a short hop I have nothing to suggest. Perfect"
Fordeler: "No baggage charge, good comfortable plane."
Ulemper: "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. Very annoying to have to collect and re check in at HCMC airport while in transit."
Fordeler: "friendly air crew"
Ulemper: "limited film and entertainment"